Compare HashiCorp vs OpenText

HashiCorp

Based on 76 reviews.

OpenText

Based on 1740 reviews.

Latest Research

Buyer's Guide

HashiCorp Terraform vs. OpenText ZENworks Configuration Management

September 2025

OpenText ZENworks Configuration Management vs. HashiCorp Terraform

Updated: September 2025

Buyer's Guide

HashiCorp Terraform vs. OpenText ZENworks Configuration Management

September 2025

HashiCorp Terraform vs. OpenText ZENworks Configuration Management

Updated: September 2025

Overview

Information Not Available

US$ $1,624. million OpenText software applications manage content or unstructured data for most types of governance, efficiency and monetization requirements in large companies, government agencies and professional service firms. OpenText solutions are aimed at addressing information management requirements, including the management of large volumes of content, compliance with regulatory requirements, and mobile and online experience management.

Sample Customers

OpenText ZENworks Configuration Management

Tech Mahindra, NNIT, ASIC

Popular Solutions

HashiCorp Terraform

13 reviews

HashiCorp Vault

5 reviews

HashiCorp Cloud Platform (HCP)

4 reviews

OpenText Application Quality Management

11 reviews

OpenText Data Protector

6 reviews

OpenText Enterprise Security Manager

9 reviews

Top Industries

Financial Services Firm

19%

Computer Software Company

12%

Manufacturing Company

Government

Financial Services Firm

15%

Computer Software Company

11%

Manufacturing Company

11%

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Eugene Paden
CTO at a computer software company
I use it to deploy our Kubernetes clusters and Boomi as well. I can run Boomi by itself and not worry about Terraform...
Read full review of HashiCorp Terraform »
Anand-Awasthi
Cloud Solutions Architect at IBM
The main use cases for HashiCorp Vault are dynamic secrets and certificate management, which provide security, such...
Read full review of HashiCorp Vault »
Zeeshan Akhtar
Full stack developer at a tech vendor
Our organization has a microservices architecture with different microservices based on business domains. We've been...
Read full review of HashiCorp Nomad »
SravaniVelagapudi
DevOps Engineer at a financial services firm
We use HashiCorp Cloud Platform (HCP) Terraform to deploy our infrastructure into Microsoft Azure Cloud. We design...
Read full review of HashiCorp Cloud Platform (HCP) »
Manjunath Reddy
Senior Customer Architect at a computer software company
I use the solution for service discovery and orchestration. We have a lot of microservices architecture.
Read full review of HashiCorp Consul »

Review 1 of 5

Alejandro Stromer
Director Consulting SAP OpenText en Entelgy at DCL Consultores EIM SL
We are partners of OpenText Content Management in the area of content management and in another area of SAP...
Read full review of OpenText Content Management »
Gyanesh Rahatekar
Back office at Reliance Industries Ltd
We are using OpenText SiteScope for custom monitoring related to end-user requirements, such as keyword monitoring on...
Read full review of OpenText SiteScope »
ArnabPaul
Cyber Security Consultant at a tech vendor
I am currently working with several tools. For Fortify, I use SCA and WebInspect. Apart from that, I use Burp Suite...
Read full review of OpenText Dynamic Application Security Testing »
Sasikumar Balachandran
Senior BI Lead at Cognizant
I have 5 years of experience in the Microsoft ecosystem, which includes IBM Cognos and ClickView dashboards. In my...
Read full review of OpenText 360 for SharePoint »
Mohammed Shoaib Abdulla
Sr. Cybersecurity Consultant IT/OT at EJADA
We do work for multiple SIEM solutions such as Splunk, QRadar, LogRhythm. My team and I mostly work on ArcSight...
Read full review of ArcSight Logger »

Review 1 of 5

Customer Service

Rakib Mahmood
Chief Technology and Strategy Officer at The White House
HashiCorp provides very good documentation so we haven't needed to contact technical support. They also have GitHub...
Read full review of HashiCorp Terraform »
Mohammed Fareed
Azure DevOps Lead at DXC Technology
I rate HashiCorp seven out of 10 for technical support.
Read full review of HashiCorp Terraform »
Dima Dorofeyev
Senior DevOps/Build Engineer at Dataart
As the solution is open source, support is community based.
Read full review of HashiCorp Terraform »
KishoreKumar1
Architect at Accenture
The product's technical support is good.
Read full review of HashiCorp Vault »
Olajide Olusegun
Network Team Lead at Atlas Security
I did not use the technical support from the vendor.
Read full review of HashiCorp Terraform »
Stephen Adeniyi
Kubernetes Consultant, Cloud Architect at a computer software company
Terraform is an open-source product, so we rely on documentation. I rate the Terraform documentation five out of 10....
Read full review of HashiCorp Terraform »
Marek Kubovic
Cloud and DevOps Architect at a tech services company
I have not contacted technical support.
Read full review of HashiCorp Terraform »
Vishv Gajjar
Global BD & Partner Alliance at a tech services company
I haven't contacted technical support yet.
Read full review of HashiCorp Cloud Platform (HCP) »
Kerrigon Isaacs
Security Engineer at a computer software company
I have not contacted technical support.
Read full review of HashiCorp Consul »
UsmanAhmad
Principal DevOps Engineer at 10Pearls.
I was facing some issues, but I didn't approach them because I just read the Terraform documentation and the...
Read full review of HashiCorp Terraform »
Maxim-Chepukov
DevOps Engineer at IOTANS
I have not used the technical support from HashiCorp Terraform.
Read full review of HashiCorp Terraform »
Phanindra Sangers
Associate DevOps Engineer at a computer software company
The feedback provided by the technical support team doesn't resolve the issue.
Read full review of HashiCorp Consul »
Zeeshan Akhtar
Full stack developer at a tech vendor
I haven't personally interacted with HashiCorp's technical support team.
Read full review of HashiCorp Nomad »
Dima Dorofeyev
Senior DevOps/Build Engineer at Dataart
Some responses are very long, and some needed features take a lot of time.
Read full review of HashiCorp Terraform »
Asad Rizvi
Senior Software Engineer at a retailer
I have not contacted support.
Read full review of HashiCorp Terraform »
Ruwan Senarathne
Technical Lead at Fortude.co
We went with the opensource version, so we did not get enterprise support.
Read full review of HashiCorp Vault »
Anonymous User
Executive Vice PresidentExecutive at a government
I have not contacted technical support. I have not needed it.
Read full review of HashiCorp Terraform »
ArpanBalpande
Senior Information Technology System Analyst at YAUSH Technologies
We did interact with their technical support. It was easy to schedule a call with them. It was also easy to contact...
Read full review of HashiCorp Terraform »
Anonymous User
Sr. MTS Software Engineer at a financial services firm
We have never used their technical support.
Read full review of HashiCorp Terraform »
Dilshad Ahamad
Cybersecurity & DevSecOps Lead at WhizAI
I have not required customer service or technical support from HashiCorp, as I am using the open-source solution, and...
Read full review of HashiCorp Vault »
Akshay Sarode
DevOps Engneer at SCL IT Technologies Pvt Ltd
I have not faced any significant issues that required me to contact support, however, they provide mail IDs, a...
Read full review of HashiCorp Terraform »
Marco Battistoni
IT Manager at a government
HashiCorp's technical support is very good. They know what they're talking about.
Read full review of HashiCorp Terraform »
Anonymous User
Project Manager at a comms service provider
I never needed to contact their technical support. We were a potential client, and they were setting up meetings, and...
Read full review of HashiCorp Vault »
Anonymous User
Teaching Assistant at a university
HashiCorp Vault's support is great, and we get answers immediately.
Read full review of HashiCorp Vault »
Satty
Cloud Solutions Architect
Because I am using the open-source version, I have not contacted technical support.
Read full review of HashiCorp Vault »
Anonymous User
Managing Trustee and CTO at a financial services firm
Technical support is very good.
Read full review of HashiCorp Terraform »
SravaniVelagapudi
DevOps Engineer at a financial services firm
We have not used support from HashiCorp Cloud Platform (HCP). Documentation is good but can be more descriptive for...
Read full review of HashiCorp Cloud Platform (HCP) »
RamanaBhavaraju
Founder & Principal Architect at NCompas Business Solutions Inc.
The technical support is pretty good.
Read full review of HashiCorp Vault »
Mykola Pelyp
Senior Azure DevOps Engineer at SoftServe Ltd.
We use the free open-source version of Terraform so it can take time to resolve problems. The issues are generally...
Read full review of HashiCorp Terraform »
OmerMizrahi
DevOps Engineer at BioCatch
I haven't needed to contact their technical support.
Read full review of HashiCorp Terraform »

Review 1 of 30

Robinson Caiado Guimarães
Sales Leader at Better Now
Support is very good.
Read full review of OpenText Functional Testing for Developers »
Jaideep MS
Practice Director at a outsourcing company
I think the solution's support could do a better job. I rate the support somewhere around four and five out of ten....
Read full review of OpenText MBPM »
Anuradha Chittam
Sap Fico Functional Consultant at National Steel and Shipbuilding Company, Inc.
Technical support services are good.
Read full review of OpenText Brava! [EOL] »
Rias Majeed
CTO at Exceed NetSec LLC
Support is okay, but we handle most things ourselves. Sometimes, we face challenges. For example, if you fail to...
Read full review of OpenText Recover »
Raymond Meijer
Event and System Monitoring Engineer at Rabobank
The past year has not been very good in terms of technical support. There were long waits before replying. I think up...
Read full review of OpenText AI Operations Management »
Victor Horescu
Owner at iQST
I've only used technical support for very serious/difficult problems, slower responses are normal in these situations.
Read full review of OpenText Software Delivery Management »
Mirit Goldring-Boymshtain
Delivery Manager at We R Tech
You can refer to the knowledge base of the use cases shared by the customers in the product's community.
Read full review of OpenText Network Node Manager »
Jumani Blango
Adjunct at University of Maryland
I've never had to contact technical support.
Read full review of OpenText Static Application Security Testing »
Anonymous User
Service Assurance, Senior Manager at a computer software company
The support team supports us on basic issues.
Read full review of OpenText SiteScope »
Anonymous User
IT Specialist at Starwood Hotels & Resorts Worldwide, Inc.
Customer Service: The sales support is too poor and there is no point of contact, local representatives are not in...
Read full review of Mozy Pro [EOL] »
Anonymous User
Director, Enterprise-wide Application Services at BC Public Service
It's been quite good. We've had a couple of interactions. Again, because it's a new Canadian data center, we have...
Read full review of Micro Focus Service Anywhere [EOL] »
Anonymous User
Systems Consultant at a computer software company
The technical support for Data Protector is good actually. I have no problems with that. We log calls, and they get...
Read full review of OpenText Data Protector »
Anonymous User
Information Security Lead Consultant & Application Security Specialist at a energy/utilities company
Customer Service: Customer service is excellent. Technical Support: The technical support is very good.
Read full review of OpenText Core Application Security »
Anonymous User
Director-in-Charge at a non-tech company
Perfect.
Read full review of OpenText EnCase eDiscovery »
Anonymous User
Sales at a comms service provider
So far, technical support is very good because we have been using HPE products, or the earlier Mercury products for a...
Read full review of OpenText Functional Testing for Developers »
Anonymous User
Test Manager
Nine on a scale of one to 10.
Read full review of OpenText Application Quality Management »
Anonymous User
Solution Security Architect
Excellent – from the PoC through setup and implementation; we received timely and knowledgeable support whenever we...
Read full review of OpenText Core Application Security »
Anonymous User
IT Consultant
It takes longer but we always get help from the technical support.
Read full review of OpenText Project and Portfolio Management »
Anonymous User
Software Automation Engineer at a financial services firm
HP Quality Center is not a new product and has been out in the market for quite some time so there are plenty of...
Read full review of OpenText Application Quality Management »
Anonymous User
IT testing lead at a pharma/biotech company
Technical support was good for the installation and for the support of the initial support of the software. This...
Read full review of AppPulse Suite [EOL] »
Anonymous User
Identity Architect at a retailer
Customer Service: Never had a need to call customer service. Technical Support: It was a pretty similar standard to...
Read full review of OpenText Identity Manager »
Anonymous User
Manager at a tech services company
Initially, we handled all tech issues ourselves. Later, we used the tech support with the support-related issues with...
Read full review of OpenText Operations Orchestration »
Anonymous User
Sr. Manager - SAP Authorization & Complaince at a pharma/biotech company
Our license was procured through SAP. It was indirectly purchased, so it is very difficult to contact the technical...
Read full review of OpenText Application Quality Management »
Anonymous User
Manager, Records Information Management at a hospitality company
Customer Service: We appreciate HPE's team of resources, who assist us as issues arise. Technical Support: On a scale...
Read full review of OpenText Content Manager »
Anonymous User
Principal Infrastructure Engineer at a tech services company
Customer Service: Customer service is one of those areas that definitely needs to be improved. 3.5 out of 10...
Read full review of OpenText Operations Orchestration »
Anonymous User
Enterprise DevOps Leader, Program Manager at a media company
6-7/10 as there have been at least a couple of examples where it took a lot of time because we have to go back and...
Read full review of OpenText Functional Testing »
Anonymous User
Senior manager IT at a transportation company
As usual, only if we get into any issues that obviously need to be done, we definitely use tech support. Sometimes...
Read full review of Agile Manager [EOL] »
Anonymous User
Software Test Engineer at a tech vendor
Customer Service: 8/10 - because they have good technical knowledge and the response is really fast. Technical...
Read full review of OpenText Functional Testing »
Mike Smithson
ALM platform architect at a transportation company
I've used them pretty much every day. It's the most responsive tech support, it's been awesome. That's another reason...
Read full review of OpenText Software Delivery Management »
AmitArmoza
VP Enterprise Management Division Manager at Ness Technologies | נס טכנולוגיות
Technical support is average. When it's come to complex issues, it takes longer than expected to solve.
Read full review of OpenText Identity Manager »

Review 1 of 30

Technical Support

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