Compare Heimdal vs SonicWall

Heimdal

Based on 4 reviews.

SonicWall

Based on 292 reviews.

Sample Customers

Heimdal Endpoint Security

Brother, Symbion, CPH West

Heimdal Email Security

Brother, Symbion, CPH West

SonicWall Email Security

Star Kay White, Locala Community Partnerships

SonicWall Capture Client

Luton College

Popular Solutions

Heimdal Email Security

0 reviews

Heimdal Endpoint Security

1 reviews

Heimdal Patch and Asset Management

1 reviews

SonicWall NSa

14 reviews

SonicWall TZ

10 reviews

SonicWall NSv

20 reviews

Top Industries

Computer Software Company

16%

Non Profit

Comms Service Provider

Media Company

Computer Software Company

12%

Comms Service Provider

Manufacturing Company

Educational Organization

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

DEEPAK KUMAR PACHDEO DUBEY
Senior IT Support Specialist at a energy/utilities company
All our computers are locked for administrative purposes, so nobody can install anything. However, we provide freedom...
Read full review of Heimdal Privileged Access Management »
DEEPAK KUMAR PACHDEO DUBEY
Senior IT Support Specialist at a energy/utilities company
My company colleagues and I use this antivirus solution. I am part of a company where I deploy solutions, and I also...
Read full review of Heimdal Endpoint Security »
Melvin Ong
Country Manager at a security firm
Our customers use the solution to manage endpoints.
Read full review of Heimdal Patch and Asset Management »
Melvin Ong
Country Manager at a security firm
We primarily use the solution for email security and general email management.
Read full review of Heimdal Email Security »

Review 1 of 4

Kallamuddin Ansari
Cyber Security Consultant at a security firm
My main use case for SonicWall Cloud Secure Edge (CSE) is for remote and hybrid work access, specifically for Zero...
Read full review of SonicWall Cloud Secure Edge (CSE) »
SyedTaha
Head of IT and Information Security at a construction company
The solution is used to detect intrusion, web filtering, and network monitoring.
Read full review of SonicWall NSSP »
Mahendra Basera
Sr.Engineer at a financial services firm
We have SonicWall NSa models including NSA 2600, NSA 3600, and 6600 firewalls in our environment.We have used the...
Read full review of SonicWall NSa »
Hesdi Triantono
Product Manager at a tech services company
The solution is used primarily in hospitality, specifically hotels, and manufacturing sectors. Approximately 70% of...
Read full review of SonicWall Capture Client »
Samodthemiya Gamage
Senior Cybersecurity Analyst at a tech company
I usually use SonicWall NSv for the primary security perspective, including hybrid and multi-cloud security gateway,...
Read full review of SonicWall NSv »

Review 1 of 5

Customer Service

DEEPAK KUMAR PACHDEO DUBEY
Senior IT Support Specialist at a energy/utilities company
The customer service is high-quality support, so I would rate it nine because I have spoken to them multiple times....
Read full review of Heimdal Endpoint Security »
DEEPAK KUMAR PACHDEO DUBEY
Senior IT Support Specialist at a energy/utilities company
Technical support is excellent. They respond immediately when we open a ticket, and as far as I know, they provide...
Read full review of Heimdal Privileged Access Management »
Melvin Ong
Country Manager at a security firm
We have not contacted technical support.
Read full review of Heimdal Email Security »

Review 1 of 3

Haresh Prajapati
IT Support Engineer at a venture capital & private equity firm
As per SonicWall's policy, we first have to raise the ticket with the solution's partner, and then, after that, they...
Read full review of SonicWall NSa »
AshishSingh12
Presales Consultant Cybersecurity at a tech services company
The solution's technical support team is helpful.
Read full review of SonicWall Email Security »
SyedTaha
Head of IT and Information Security at a construction company
Discussing my experience with customer communication, I can say I received good responses from them. They understood...
Read full review of SonicWall Global VPN Client »
LUIZ FERNANDO MARIANO SILVA
Data Office Protect - DPO at a tech services company
We contact support if we need to reset passwords or check logs and format.
Read full review of SonicWall Capture Client »
Sahil Darji
Network Security Engineer at a wholesaler/distributor
Technical support is very good.
Read full review of SonicWall TZ »
Rias Majeed
CTO at a tech services company
I would rate technical support a seven out of ten.
Read full review of SonicWall TZ »
Kallamuddin Ansari
Cyber Security Consultant at a security firm
I have not faced any challenges with customer support for SonicWall Cloud Secure Edge (CSE); they are very good and...
Read full review of SonicWall Cloud Secure Edge (CSE) »
MohammedMateen
Network Administrator at a construction company
The technical support team for this solution is very knowledgeable. They are able to fix issues. They understand what...
Read full review of SonicWall NSa »
PratapNegi
Head of Information Technology at a construction company
Initially, we faced multiple challenges with support. The support personnel do not respond on the web portal. They...
Read full review of SonicWall Netextender »
Pawel Najsarek
Technical Support Engineer at a tech services company
Technical support is very good. We are quite satisfied with the solution's support overall.
Read full review of SonicWall SMA »
Gary Downey
Technical Alignment Manager at a computer software company
I rate the technical support a seven or eight out of ten. Sometimes, we get people who don't fully understand the...
Read full review of SonicWall Netextender »
Pawel Najsarek
Technical Support Engineer at a tech services company
Technical support is good.
Read full review of SonicWall SMA »
SyedTaha
Head of IT and Information Security at a construction company
The service received from SonicWall NSSP and their distributors has been excellent. Every time I had a concern, they...
Read full review of SonicWall NSSP »
Narender Reddy
IT Manager at a outsourcing company
The solution's technical support team has always answered us whenever we have raised a query.
Read full review of SonicWall Web Application Firewall [EOL] »
MuraliGovindarajan
Senior Manager at a insurance company
SonicWall support is good.
Read full review of SonicWall NSa »
Anonymous User
CEO at a recruiting/HR firm
I have been fortunate to work with a solution specialist company that consistently provided tech support. They...
Read full review of SonicWall NSv »
Anonymous User
Executive Project Manager at a non-profit
The support for SonicWall TZ is good.
Read full review of SonicWall TZ »
Anonymous User
Network Admin at a tech services company
Customer Service: 7/10 Technical Support: 9/10
Read full review of SonicWall TZ »
SandeepKumar13
IT Manager at a legal firm
Sometimes support is delayed, and sometimes we get items resolved within hours. Overall, it is okay. Overall it is...
Read full review of SonicWall TZ »
Abhay-Pirapgol
Executive Director - IT at a tech services company
We've been very satisfied with technical support. They are very supportive and their advice is very good.
Read full review of SonicWall SMA »
Odimas Nascimento
Diretor Comercial at a retailer
Their technical support is very good. I also like its documentation, which is easy to access.
Read full review of SonicWall TZ »
Kelly Sietmann
Senior Manager Information Technology Infrastructure at a wholesaler/distributor
The technical support is great.
Read full review of SonicWall NSa »
Anonymous User
Information Technology Network Support Specialist at a hospitality company
I've had good experience with technical support.
Read full review of SonicWall TZ »
Anonymous User
NOC Manager at a tech services company
We have regular contact with technical support. When we send a support ticket, they respond to us within the day and...
Read full review of SonicWall NSa »
Anonymous User
Consultant at a non-tech company
We have not been in contact with technical support. Our own IT team is managing our email security and have been able...
Read full review of SonicWall Email Security »
Denise Erickson
Exec Admin/IT/Accounting at a construction company
I don't deal directly with their technical support.
Read full review of SonicWall Netextender »
Kenneth Eygenraam
Solutions Architect at a tech services company
Our network engineers are very happy with SonicWall technical support.
Read full review of SonicWall Netextender »
MohammadAta
Technical Manager, NOC
We haven't needed to contact customer support.
Read full review of SonicWall Capture Advanced Threat Protection »
Anonymous User
Network Consulting Engineer
Customer Service: Service is great. Technical Support: Service is great.
Read full review of SonicWall TZ »
Flavio Soares
Senior Systems Administrator at a manufacturing company
The support is good. I like dealing with them because I have been able to solve all of my issues with first-level...
Read full review of SonicWall Netextender »

Review 1 of 30

Technical Support

No Data Available

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