Our customers use the solution to manage endpoints.
What is our primary use case?
What is most valuable?
The tool's most valuable features have been its plug-and-play capability once configured and its reporting system is good. The most improved feature of asset auditing is its physical logging of all software. This allows us to understand what software and applications are installed on endpoints. We can easily check which software applications are installed in the network infrastructure during client processing or audits.
What needs improvement?
The tool needs to be more user-friendly.
For how long have I used the solution?
I have been working with the product for two years.
What do I think about the stability of the solution?
I rate the solution's stability a ten out of ten. It is good, and we haven't encountered any issues.
What do I think about the scalability of the solution?
I rate the solution's scalability a ten out of ten. 20-30 percent of my customers use it. They range from small to medium companies.
How was the initial setup?
I rate the solution's deployment ease a ten out of ten. If there are no issues, Deploying Heimdal Patch and Asset Management usually takes about five minutes per endpoint. The total time can vary depending on the endpoints' number and geolocations.
What was our ROI?
The product offers value for money.
What's my experience with pricing, setup cost, and licensing?
I rate the solution's pricing a five out of ten.
What other advice do I have?
I rate Heimdal Patch and Asset Management a nine out of ten. You need to test and run it for visibility and ease of use.

