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Automox vs Heimdal Patch and Asset Management comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automox
Ranking in Patch Management
13th
Average Rating
8.8
Reviews Sentiment
7.0
Number of Reviews
14
Ranking in other categories
Vulnerability Management (38th), Endpoint Protection Platform (EPP) (36th), Enterprise Mobility Management (EMM) (15th)
Heimdal Patch and Asset Man...
Ranking in Patch Management
27th
Average Rating
9.0
Reviews Sentiment
7.2
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2026, in the Patch Management category, the mindshare of Automox is 2.6%, down from 3.2% compared to the previous year. The mindshare of Heimdal Patch and Asset Management is 0.7%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Patch Management Mindshare Distribution
ProductMindshare (%)
Automox2.6%
Heimdal Patch and Asset Management0.7%
Other96.7%
Patch Management
 

Featured Reviews

Naqash Ahmed - PeerSpot reviewer
Senior Data Reporting Analyst at University of Bradford
Automation has saved time and improves secure, centralized patching across all our devices
While Automox has very good features, I think there's still room for improvement. I want the custom reports to be even more detailed, specifically where I can add more details. It would be nice to have more filters in reports based on location and department more easily. Secondly, the notifications could be more customizable. Many times notifications come, but we don't have control over which notification is urgent and which is not. For example, if there's an alert of a critical update or pending approval, it can help me focus better. An alert of a security threat could be another type of notification that tells me something is important. Customized notifications would be much better. I would say the user interface could be improved as well. Some parts of the dashboard are a bit hard to understand. If they could be improved to be more intuitive, for example, if it could be easy to navigate between devices and reports, that would be great. I would say if Automox could also provide automation templates, that would help. I know there are templates, but I want more templates. Having ready-made worklets for common tasks can save a lot of time. Lastly, it should also support the interface for mobile screens.
Melvin Ong - PeerSpot reviewer
Country Manager at PT Symcaw Solutions Indonesia
Has plug-and-play capability once configured and good reporting system
The tool's most valuable features have been its plug-and-play capability once configured and its reporting system is good. The most improved feature of asset auditing is its physical logging of all software. This allows us to understand what software and applications are installed on endpoints. We can easily check which software applications are installed in the network infrastructure during client processing or audits.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Automox is the only one that we've found that we can just set and then forget; it simply works and is the best."
"Automox has eased our operations; it is very simple to use and does not have heavy workflows."
"They've been adding some new features lately, which I'm not nearly as familiar with, but the ability to just deploy patches and exempt certain machines from certain patches is helpful. For instance, for our servers, we may not want to roll out zero-day patches. We are able to exempt those and make sure that they don't get those policies. We've got certain servers that have to run a particular version of Java, and being able to exempt those servers from receiving Java updates is pretty fantastic."
"Automox's real-time visibility and control through its intuitive dashboard is important for our response to emerging threats because it tells us which applications need to be updated on a real-time basis."
"Automox has saved us on multiple tasks at least 10 to 15 hours a week."
"I am a strong proponent of Automox; it's a huge time-saver, it's accurate, it's easier to use, and it's way more stable than any endpoint security add-on."
"Having Automox allows us to bother people less, fix things faster, and generally be a better managed services provider providing better service."
"Automox has positively impacted my organization with significant time-saving, improved our security posture by automatically patching vulnerabilities, and is easy to manage and deploy while offering Automox University as a great resource for learning the platform."
"The tool's most valuable features have been its plug-and-play capability once configured and its reporting system is good. The most improved feature of asset auditing is its physical logging of all software. This allows us to understand what software and applications are installed on endpoints. We can easily check which software applications are installed in the network infrastructure during client processing or audits."
 

Cons

"While Automox has very good features, I think there's still room for improvement."
"We would like to see additional detailed reporting for Service providers like us. We had to build our own reports via their APIs to meet our needs."
"It should have integrated workstation access. So, there should be a remote desktop feature."
"The biggest area they need to fix, without a doubt, is the ability to copy and sync profiles and worklets between all of the organizations you manage, and the ability to have top-level user access control across all of the companies that you manage."
"The only thing that we've ever truly wanted is an onsite repository."
"However, I feel Automox's present quirks in its ability to manage multiple clients to constitute its weakest point."
"I would add that remote support for iOS could be better, and remote support of Linux is also lacking."
"When we bring on a new client, we need to go into that client and manually set up my account, my chief engineer's account, three technicians' accounts, and a billing person's account all over again, which is annoying."
"The tool needs to be more user-friendly."
 

Pricing and Cost Advice

"There are no additional costs in addition to the extended licensing fees with Automox. You get your support and your per endpoint license with what you purchased."
"We're doing it annually directly through Automox. It is per endpoint. It is $2 and some change per endpoint, but I believe the cost is right around $28,000. Everything is covered in this fee."
"The pricing and licensing costs have been great for us... My advice to others who are evaluating or thinking of implementing Automox is to give it a shot. If a free trial is still available, definitely use it, because it makes life a lot easier."
"The product is a great value."
"Its licensing for a year was nine grand. There was no additional fee."
"We are on the premium licensing, which is the one that has the API capability that we use."
"The cost is very reasonable compared to the competition."
"Automox just charges us a set amount per user, per month, for using the product. That is very important to us. Because it's a cloud-native solution, you're saving on the cost of hosting an on-premises solution on your servers."
"I rate the solution's pricing a five out of ten."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Manufacturing Company
10%
Outsourcing Company
7%
Government
7%
Construction Company
14%
Agriculture
10%
Transportation Company
8%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise3
Large Enterprise11
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Automox?
The cost is very affordable. We have been able to save a lot of time, approximately 30%. Cost reduction has been noticeable, ranging from 50% to 40%, especially because we do not have to travel fro...
What needs improvement with Automox?
From an enterprise perspective, Automox could have better compliance reporting, which is needed for audit readiness, security reviews, and customer compliance evidence. It could also leverage AI, w...
What is your primary use case for Automox?
Automox is used in our system primarily to manage patch management. It helps in managing Windows updates, third-party application updates, browser patching, and security updates across employee lap...
 

Also Known As

No data available
Thor Foresight Enterprise
 

Overview

 

Sample Customers

Information Not Available
Brother, Symbion, CPH West
Find out what your peers are saying about Qualys, Microsoft, NinjaOne and others in Patch Management. Updated: June 2026.
900,747 professionals have used our research since 2012.