Compare Hillstone Networks vs OpenVPN

Hillstone Networks

Based on 24 reviews.

OpenVPN

Based on 73 reviews.

Latest Research

Buyer's Guide

Hillstone E-Series vs. OpenVPN Access Server

September 2026

OpenVPN Access Server vs. Hillstone E-Series

Updated: September 2026

Buyer's Guide

Hillstone E-Series vs. OpenVPN Access Server

September 2026

Hillstone E-Series vs. OpenVPN Access Server

Updated: September 2026

Sample Customers

Hillstone E-Series

Bank of China Macao, Instituto Tecnológico Bolivariano, Ministry of Labor in San Salvador, FEDCO

OpenVPN Access Server

Verizon, Amazon, Disney, HP, Microsoft, IBM, Samsung

Popular Solutions

Hillstone E-Series

0 reviews

Hillstone Networks Hillstone CloudEdge Virtual-Firewall

3 reviews

Hillstone T-Series

0 reviews

OpenVPN Access Server

25 reviews

CloudConnexa

2 reviews

Top Industries

Construction Company

14%

Comms Service Provider

13%

Manufacturing Company

Outsourcing Company

Comms Service Provider

13%

Outsourcing Company

11%

Computer Software Company

10%

Financial Services Firm

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Albert-Wang
Technical Consultant at SiS Technologies
Our primary use case is to provide cloud-based security solutions for customers using public cloud platforms. We...
Read full review of Hillstone CloudEdge »
Albert-Wang
Technical Consultant at SiS Technologies
CloudHive is used for protecting private cloud customers by controlling the traffic between virtual machines inside a...
Read full review of Hillstone CloudHive »
TahirMahmood
IT Manager at Zubair Feeds
I use the solution in my company for site-to-site VPN, SSL VPNs, URL filtering, IPS, IDS and all the other features...
Read full review of Hillstone E-Series »
Albert-Wang
Technical Consultant at SiS Technologies
We use these devices in the office or in the public cloud environment to protect networks.
Read full review of Hillstone A-Series »
Anonymous User
Works
My primary use case is twofold: as a centralized VPN concentrator —terminating site-to-site IPsec tunnels to remote...
Read full review of Hillstone Networks Hillstone CloudEdge Virtual-Firewall »

Review 1 of 5

Bsubbiah Bsubbiah
Infrastructure Team Lead at Scalecomputing
My main use case for CloudConnexa is using the VPN solution, which is the primary VPN solution for our company. In my...
Read full review of CloudConnexa »

Review 1 of 1

Customer Service

CHATHURANGAJAYAWEEEA
Head of Cybersecurity at Plexus Global LTD
The tool's technical support is fast. They will respond within five minutes once we book a case.
Read full review of Hillstone E-Series »
Albert-Wang
Technical Consultant at SiS Technologies
Technical support is okay. We get technical support from HQ and they respond rapidly and give us a lot of good advice.
Read full review of Hillstone A-Series »
Boaz Oyamo
Technical Lead at Kristel
We recently requested Hillstone E-Series’ technical support, which was quite good.
Read full review of Hillstone E-Series »
CHATHURANGAJAYAWEEEA
Head of Cybersecurity at Plexus Global LTD
The technical support team are very good and very quick.
Read full review of Hillstone E-Series »
Albert-Wang
Technical Consultant at SiS Technologies
Customer service for Hillstone's CloudHive is rated as comparable to other products, receiving eight points out of...
Read full review of Hillstone CloudHive »
Albert-Wang
Technical Consultant at SiS Technologies
The support is quite good, with quick response times and effective partner support. I would rate customer service...
Read full review of Hillstone CloudEdge »
CHATHURANGAJAYAWEEEA
Head of Cybersecurity at Plexus Global LTD
The technical support is very good.
Read full review of Hillstone CloudEdge »
TahirMahmood
IT Manager at Zubair Feeds
I contacted the solution's technical support, and they helped us. I rate the technical support an eight out of ten.
Read full review of Hillstone E-Series »
DAVI TEIXEIRA
Physical Education Professional JR at Unimed
The support we have received from the vendors is good. They are always available. I rate the support a nine out of ten.
Read full review of Hillstone I-Series Server Breach Detection System »
Wajid Khattak
Procurement Officer at Emerging Systems
I rate the technical support an eight out of ten.
Read full review of Hillstone E-Series »
TahirMahmood
IT Manager at Zubair Feeds
Hillstone T-Series' technical support is slow. Some of the staff are not as knowledgeable. I would rate technical...
Read full review of Hillstone T-Series »
Anonymous User
Senior Consultant at a tech services company
We have a lot support from Hillstone. We contact them when we have some unknown variable cases. They're very good....
Read full review of Hillstone E-Series »
Walter Shelver
Owner at CableWeb
The technical support was fairly straightforward.
Read full review of Hillstone E-Series »
Rieshananth Thambiaiyah
Product Manager at a tech services company
We have been satisfied with the technical support for small and medium scale clients but we have not seen the support...
Read full review of Hillstone E-Series »
Asif Hasan
Product Manager at Integra Technologies Limited
They have a very good technical support team, but I think there are some communication issues due to language...
Read full review of Hillstone T-Series »
Maroun Abboud
Data Department Manager at BTC Networks
The technical support is very good. I would rate them nine out of ten.
Read full review of Hillstone E-Series »

Review 1 of 16

MYKOLA CHEBAN
System Network Administrator at a consultancy
Regarding technical support for OpenVPN Access Server, it is very good and very fast. Any issue was solved in five to...
Read full review of OpenVPN Access Server »
Yekutiel Cohen
Penetration tester at a tech services company
I have not contacted vendor support. I solve issues myself.
Read full review of OpenVPN Access Server »
Mufaddal Mufaddal
In A Company at EPUS
Others who are looking to use OpenVPN Access Server should evaluate the proper feature benefits and costing as per...
Read full review of OpenVPN Access Server »
Girraj Godia
Devops Engineer at Emergent
I haven't used customer support from OpenVPN Access Server.
Read full review of OpenVPN Access Server »
Vishnu Narahari
Manager at a computer software company
For customer support, I rate OpenVPN Access Server 9 out of 10. The ticketing system is responsive, and the technical...
Read full review of OpenVPN Access Server »
AK sharma
Manager, Ott Platform at Synamedia
I would rate customer support as a solid nine out of ten due to the support and onboarding interactions we have...
Read full review of OpenVPN Access Server »
Afsal Kaniyarakkal
IT System Administrator at Malomatia
We have the free version installed. We don't have a support contract.
Read full review of OpenVPN Access Server »
Ali Toksoy
General Manager at Ekinoks Software
We haven't needed any additional support so far.
Read full review of OpenVPN Access Server »
Michael Tsentsarevsky
Cyber Security Analyst. Technology, Intelligence, Research and Evaluation at Bank Hapoalim
I've never used technical support in the past. I can't speak to how helpful they would be.
Read full review of OpenVPN Access Server »
Elliott Scott
CEO at Scott Solutions LLC
I cannot recall whether I worked with customer support on OpenVPN; being an Open Source project, when you have...
Read full review of OpenVPN Access Server »
Anonymous User
DevOps Engineer at a tech services company
We didn't use any paid support. This software is fairly industry-standard and you can find all kinds of help in the...
Read full review of OpenVPN Access Server »
Gabriel Joe
Engineer at Bit 2 Bit Communication SRL
The technical support was satisfactory as I found a lot of information on the network and on the Internet.
Read full review of OpenVPN Access Server »
Anonymous User
CEO at a consultancy
The support team is really quick to jump on any support cases. I had a case open about two weeks ago. It was related...
Read full review of OpenVPN Access Server »
XavierGarcia
Cofounder/CTO and Principal Devops at a tech vendor
The community is great. We are able to find a lot of documentation on the Web.
Read full review of OpenVPN Access Server »
Mark Engstrom
Python Developer at a tech services company
We did not use support.
Read full review of OpenVPN Access Server »
Anonymous User
Senior Engineer(NOC) at a computer software company
The customer support for OpenVPN Access Server is highly reliable and helpful, the official ticket-based support team...
Read full review of OpenVPN Access Server »
Anonymous User
Founder
I have never used their technical support.
Read full review of OpenVPN Access Server »
Anonymous User
Senior System Engineer
It's been pretty good. We only had one question when we were first implementing it. My crew and I were answered very...
Read full review of OpenVPN Access Server »
Anonymous User
代表社員 at サザビー
Customer support was basically via email only, but the person I dealt with was very technically knowledgeable. When I...
Read full review of OpenVPN Access Server »
BradBrooks
QA Engineer/Software Developer at a tech services company
Tech support is very good. They've got such a good product that I've only had to use them once or twice. The other...
Read full review of OpenVPN Access Server »
Anonymous User
Software Engineer II at a tech vendor
I usually found support online, so I didn't have to use tech support.
Read full review of OpenVPN Access Server »
Anonymous User
Data Scientist 1 at a marketing services firm
Customer support for CloudConnexa is very good.
Read full review of CloudConnexa »
Anonymous User
Security Researcher at a tech vendor
OpenVPN Access Server provides good customer support, and if you are having any connection or any kind of issues, you...
Read full review of OpenVPN Access Server »
Anonymous User
Service Delivery Manager at CasCom
I have not dealt with support or customer service, however, the documentation is good, and I would rate it a seven...
Read full review of OpenVPN Access Server »
Anonymous User
Associate Manager, Technology Services Information Technology Operations at a computer software company
I would rate customer support nine out of ten. The ticketing system is responsive, and the technical team knows the...
Read full review of OpenVPN Access Server »
Anonymous User
Senior DevOps Engineer at a tech vendor
On a scale of one to 10, I would rate technical support as a nine.
Read full review of OpenVPN Access Server »
Anonymous User
Chief Cloud Architect at a tech vendor
I had to use their customer service and technical support for OpenVPN Access Server. It was very good, and I would...
Read full review of OpenVPN Access Server »
Anonymous User
Senior Linux System Administrator at a media company
I do not think we ever had to use technical support. I mainly found answers on the web forums.
Read full review of OpenVPN Access Server »
Damnam BAGOLIBE
Security engineer at ARCEP Togo
We do not really need technical support assistance.
Read full review of OpenVPN Access Server »
Anonymous User
ICT and Cyber Security Adviser at a educational organization
I haven't dealt with technical support just yet. I can't speak to how helpful they would be.
Read full review of OpenVPN Access Server »

Review 1 of 30

Technical Support

No Data Available

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