Compare Hitachi Vantara vs Veritas

Hitachi Vantara

Based on 220 reviews.

Veritas

Based on 336 reviews.

Overview

Hitachi, Ltd. is a Japanese multinational conglomerate company headquartered in Chiyoda, Tokyo, Japan. It is the parent of the Hitachi Group and forms part of the DKB Group of companies. Hitachi is a highly diversified company that operates eleven business segments: Information & Telecommunication Systems, Social Infrastructure, High Functional Materials & Components, Financial Services, Power Systems, Electronic Systems & Equipment, Automotive Systems, Railway & Urban Systems, Digital Media & Consumer Products, Construction Machinery and Other Components & Systems.

Information Not Available

Sample Customers

Global-active device

BMW Group, Datev, Turk Telecom, Tel Aviv Stock Exchange

Hitachi ShadowImage

K&H, NCF, Aokang Group

Hitachi Thin Image Advanced

Net Credit Financial Group

Hitachi Universal Replicator

Shandong Telecom

Hitachi Ops Center Protector

LC Waikiki

Veritas Backup Exec

Beta Offshore

Veritas NetBackup

Beta Offshore

Veritas NetBackup Appliance

Beta Offshore

Veritas Resiliency Platform

Oncor

Veritas System Recovery

Mother's Nutritional Center, Occidental Technical Group

Popular Solutions

Pentaho Data Integration and Analytics

11 reviews

Hitachi Virtual Storage Platform

6 reviews

Pentaho Business Analytics

4 reviews

Veritas NetBackup

7 reviews

Veritas Backup Exec

5 reviews

Veritas NetBackup Appliance

11 reviews

Top Industries

Financial Services Firm

14%

Outsourcing Company

Construction Company

Manufacturing Company

Financial Services Firm

12%

Construction Company

11%

Outsourcing Company

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Michelle Lawson
Principal Software Engineer at a tech vendor
My main use case for Pentaho Data Integration and Analytics is data transformation between databases, and I also used...
Read full review of Pentaho Data Integration and Analytics »
Patrick Ammann
Storage Administrator at Post CH AG
My main use cases for Hitachi VSP 5000 Series are basically all the block storage, mainly DBs and ESX.
Read full review of Hitachi VSP 5000 Series »
Bratislav Petkovic
Team Lead for Core Infrastructure at Raiffeisen bank Serbia
It is actually a SAN switch, not Brocade Ethernet switches. A switch with the Fibre Channel ports connects storage to...
Read full review of Hitachi TrueCopy »
Mir Gulzar Ahmed
IT Manager at Synergy Computers
We are using Hitachi NAS Platform in conjunction with NetApp, Fujitsu, and other server and storage solutions. These...
Read full review of Hitachi NAS Platform »
Elmehdi Bourehiyi
Storage Enginner at BNP Paribas
Hitachi Content Platform's metadata search feature is not used in any case. It was only used in one tenant designed...
Read full review of Hitachi Content Platform »

Review 1 of 5

RahulSharma8
Storage Platform Engineer at Expedia Group
Veritas Alta Data Protection's primary use case is to back up S3 buckets and EC2 instances, containers, or mostly...
Read full review of Veritas Alta Data Protection »
SunilPanigrahi
Senior Manager at a logistics company
Veritas NetBackup is successfully used on a virtual platform where we are taking VM backups for almost 88 plus...
Read full review of Veritas NetBackup »
Charles Nwaokukwu
Head, Datacenter and IT Enterprise Applications at GTBANK
My main use cases for Veritas Enterprise Vault are for backup of databases and servers. We use it basically for...
Read full review of Veritas Enterprise Vault »
MohamedFekry
Enterprise Architect at vertowave

Read full review of Veritas NetBackup Appliance »
Nizar Radad
Head of IT Department at Qcon
My main use case for Veritas Alta Recovery Vault is to have backup for my Office 365 environment. For my Office 365...
Read full review of Veritas Alta Recovery Vault »

Review 1 of 5

Customer Service

Bratislav Petkovic
Team Lead for Core Infrastructure at Raiffeisen bank Serbia
Their technical support could be improved to be quicker, especially the first level of support.
Read full review of Hitachi Thin Image Advanced »
Ricardo Díaz
COO at a tech services company
Customer Service: 5/10Technical Support: 10/10
Read full review of Pentaho Data Integration and Analytics »
Mir Gulzar Ahmed
IT Manager at Synergy Computers
Technical support is okay in the Pakistan area. If there's something wrong, they make a special arrangement for...
Read full review of Hitachi Content Platform »
Patrick Ammann
Storage Administrator at Post CH AG
I have contacted Hitachi support for various issues several times. For hardware-related issues, they know their...
Read full review of Hitachi VSP 5000 Series »
Ahad Ahmed
BI developer at Jubilee Life Insurance Company Ltd
I have never encountered any issues with Pentaho Data Integration and Analytics.
Read full review of Pentaho Data Integration and Analytics »
German Vazquez
Engineer at Secretaria de Educacion del Gobierno del Estado de Mexico
The product’s technical support services are good.
Read full review of Hitachi NAS Platform »
Anonymous User
Data Developer at a tech services company
I use the Community Edition without support or customer service. I recommend the Pentaho Community Forums for...
Read full review of Pentaho Data Integration and Analytics »
Anonymous User
Administrative Assistant at a university
Since Pentaho Business Analytics is open-source, it has a very helpful community.
Read full review of Pentaho Business Analytics »
Anonymous User
Specialist in Relational Databases and Nosql at a computer software company
We haven't really contacted technical support in the past. We try to handle any issues ourselves in-house. I can't...
Read full review of Pentaho Data Integration and Analytics »
Anonymous User
Product Analyst at a recruiting/HR firm
I've never had to use it, but they do have a strong online community.
Read full review of Pentaho Business Analytics »
Anonymous User
Founder and Business Intelligence Consultant at Know Solutions
I've never had to use technical support.
Read full review of Pentaho Business Analytics »
Giorgi Luarsabishvili
Sales Engineer at Orient Logic
The distributor needs more knowledgeable resources for technical support. It would be better to connect directly to...
Read full review of Hitachi Virtual Storage Platform »
Hugo Beltran
IT Infrastructure Manager at DISH
The technical support and services are good, strong.
Read full review of Hitachi Virtual Storage Platform »
Anonymous User
Identity and Access Management Engineer at a financial services firm
Open community, you can find good responses at a high level for the free edition. I have not used the commercial...
Read full review of Pentaho Business Analytics »
TolgaErgul
Hardware Architect at a comms service provider
I'm satisfied with the technical support for this product.
Read full review of Hitachi Virtual Storage Platform »
Anonymous User
Database Analyst at a government
This is an open source application and gets the full support of the community.
Read full review of Pentaho Business Analytics »
Anonymous User
Pentaho Specialist/Free Software Expert at a tech services company
Customer Service: My company has been served only be the Brazilian Pentaho's representative, which are knockout good...
Read full review of Pentaho Business Analytics »
Anonymous User
IT-chef at a logistics company
Hitachi's technical support is perfect.
Read full review of Hitachi Virtual Storage Platform »
Anonymous User
Senior Software Engineer - Alfresco, Liferay, Pentaho at a construction company
Being a community user, most of the time we depend on forums and the kind of response we got for tricky questions was...
Read full review of Pentaho Business Analytics »
Jesus Ospina
IT Solutions Consultant at a manufacturing company
The technical support services are good.
Read full review of Hitachi NAS Platform »
Anonymous User
CIO at a wellness & fitness company
Customer Service: I use the CE without support. Technical Support: I use the CE without support.
Read full review of Pentaho Business Analytics »
Bilal Munir
Technical Architect at ASG Group
It depends on the level of support. If the call reaches a senior engineer, then the support is quite good. Level one...
Read full review of Hitachi VSP E Series »
Saravanan Ramaraj
Solution Architect at MIMOS Berhad
Customer Service: 3 (out of 5 scale) Technical Support: 3 (out of 5 scale)
Read full review of Pentaho Business Analytics »
Anonymous User
Storage Solutions Consultant at a insurance company
Customer Service: It's at a fair level but has bad documentation. Technical Support: It's fair.
Read full review of Hitachi NAS Platform »
Anonymous User
Team Manager at a tech services company
The technical support is good. Obviously, it can be better, but it is good.
Read full review of Hitachi Virtual Storage Platform »
Anonymous User
Senior Engineer at a comms service provider
I've contacted them a few times. In terms of Lumada's ability to quickly and effectively solve issues that we brought...
Read full review of Pentaho Data Integration and Analytics »
Julien Baluka
Founder at SJT Consult
I am satisfied with Hitachi's support for this product. It is stable and working, so I do not see any difficulty in...
Read full review of Pentaho Business Analytics »
Arun Mohanty
Associate Vice President at Yotta Infrastructure Solutions LLP
They're very professional and up to date. Their sales staff and support teams are quite good. The pre-sales support...
Read full review of Hitachi Virtual Storage Platform »
Anonymous User
Pentaho Consultant at a comms service provider
Because we use the community edition, there is no support from the vendor. When I worked with the Enterprise edition...
Read full review of Pentaho Data Integration and Analytics »
Anonymous User
SAN Systems Administrator at a retailer
Customer Service: 4 out of 5. Technical Support: 4 out of 5.
Read full review of Hitachi Tiered Storage Manager [EOL] »

Review 1 of 30

SunilPanigrahi
Senior Manager at a logistics company
We had a bad experience with the NetBackup Appliance because of our local partner. When we bought it from our...
Read full review of Veritas NetBackup Appliance »
Tasos Skaltsas
IT Systems Engineer at a maritime company
When I open a case, someone from support connects to my system in less than two hours, and within the day, we solve...
Read full review of Veritas NetBackup »
Sarang Nagmote
Deputy Vice President - IT at TransUnion
All is good with technical support.
Read full review of Veritas NetBackup Appliance »
Pradeep Kabbur
Technical Lead at Stratogent
The technical support is very good; I would give them a nine out of ten. They have a standard two-hour response time...
Read full review of Veritas NetBackup Appliance »
Demetris Nicolaou
Manager, Computer Division at Hellenic Technical Enterprises Ltd
I'm facing challenges with Veritas support in Cyprus because the company is not directly present here. Instead, they...
Read full review of Veritas NetBackup Appliance »
Michal Zapasnik
Backup Admistrator at Government of Poland
Frankly, three years ago, technical support from Veritas was better than now. Veritas was bought by an American...
Read full review of Veritas Enterprise Vault »
VijayPandey
Presales System Engineer at Eden Infosol Pvt Ltd
The technical support for Veritas Backup Exec is very nice. Whenever we have called them, they have supported us on...
Read full review of Veritas Backup Exec »
RahulSharma8
Storage Platform Engineer at Expedia Group
Since Veritas Alta Data Protection recently entered the market, it does have limited technical resources for support....
Read full review of Veritas Alta Data Protection »
Nawaaz Toonah
Operations Manager at Cybernaptics
Maybe in the early years, we used to seek support, however, now, since we are quite versatile with it, we deal with...
Read full review of Veritas Backup Exec »
Anonymous User
Senior Solutions Architect at a tech services company
This solution has a very good technical support department that is very responsive.
Read full review of Veritas Backup Exec »
Armand GADA-YAO
Software Directeur BU at AITEK
Local support was lacking. It was an issue in our region. Customers would not have been able to get the support they...
Read full review of Veritas Backup Exec »
Bhaskar Venkat Kota
Sr. System Architect at a tech services company
The technical support from Veritas is good.
Read full review of Veritas NetBackup »
Mac Wang
Project Manager at Realnux
Technical support is not convenient in China these days because of the virus. It may be because the engineers from...
Read full review of Veritas NetBackup »
Anonymous User
Senior Manager at a financial services firm
When needed, we open cases within our backup team. An engineer then troubleshoots the issues and responds to any...
Read full review of Veritas NetBackup »
Anonymous User
Product Manager at PC Store
Technical support has been great.
Read full review of Veritas Alta SaaS Protection »
Akash Maurya
Technical Consultant (Pre-Sales) at Softcell Technologies Limited
Technical support has been great.
Read full review of Veritas Alta Data Protection »
Anonymous User
System Engineer at a consultancy
I think their technical support is very good. Everything from their level 1 support up to their engineering support...
Read full review of Veritas NetBackup »
Anonymous User
Support Engineer at a tech services company
On Veritas, the response time is good.
Read full review of Veritas NetBackup »
Anonymous User
Engineer
Customer Service: 7/10 Technical Support: 7/10
Read full review of Veritas NetBackup »
Anonymous User
Sr Solutions Architect at a computer software company
I'd give the technical support team a B to a B+. They've always been good.
Read full review of Veritas NetBackup »
Anonymous User
F.3 - Information Services Department at a government
I require Veritas support ocasionally. It is an aid, and it is good.
Read full review of Veritas NetBackup IT Analytics »
Anonymous User
Junior Database Administrator at a comms service provider
I think they're helping us as much as possible, but they're just saying the problem is with our setup or maybe the...
Read full review of Veritas NetBackup Appliance »
Mir-Ali
Infrastructure Manager - Oracle SCM at a financial services firm
Support is excellent. We found that they were giving proper support. They really work to help you in resolving your...
Read full review of Veritas NetBackup »
Anonymous User
Engineering Manager at a tech vendor
I do not have direct experience with tech support.
Read full review of Veritas Backup Exec »
Arthur-Wong
Sensor System Engineer at a hospitality company
The solution's support is good.
Read full review of Veritas NetBackup Appliance »
Anonymous User
Assistant Vice President Information Technology at a financial services firm
I feel technical support could be better. When we first started making use of the solution, we had the benefit of...
Read full review of Veritas NetBackup Appliance »
Anonymous User
System Analyst at a tech services company
The tech support is very good.
Read full review of Veritas Backup Exec »
Hossein Binandeh
CTO at Pishro Data System
Technical support has taken care of us very well. I don't use them a lot, however. I tend to go to my colleagues to...
Read full review of Veritas NetBackup »
Anonymous User
General Manager at a comms service provider
Technical support is great.
Read full review of Veritas NetBackup »
Anonymous User
Engineer consultant at a legal firm
I never used their technical support. It has good documentation and information.
Read full review of Veritas NetBackup »

Review 1 of 30

Technical Support

No Data Available

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