Compare Infor vs Kodak Alaris

Infor

Based on 116 reviews.

Kodak Alaris

Based on 7 reviews.

Sample Customers

Popular Solutions

Infor LN

8 reviews

Birst

0 reviews

Infor CloudSuite

9 reviews

KODAK Info Input Solution

7 reviews

Top Industries

Manufacturing Company

17%

Computer Software Company

Comms Service Provider

Healthcare Company

Financial Services Firm

20%

Educational Organization

12%

Manufacturing Company

12%

Insurance Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Eugenio Santos
IT and processes re-engineering manager at a manufacturing company
I use Infor LX for the manufacturing business at our plant. I mainly use it for operations such as purchasing,...
Read full review of Infor LX »
Umesh D
Vice President, Delivery at a computer software company
Infor M3 is specifically dominant in fashion, food and beverages, and chemicals manufacturing; it works into...
Read full review of Infor M3 »
Anonymous User
M3 Principal Consultant at a computer software company
I work exclusively with governance and Infor ION, along with some add-on products such as FactoryTrack and quotation...
Read full review of Infor ION »
Anonymous User
Project Manager at a aerospace/defense firm
We are using ERP to manage all our business processes.
Read full review of Infor LN »
Adeel Ansari
Project Manager, Program at a manufacturing company
I can highlight a couple of other scenarios regarding my main use case or how I've implemented Infor CloudSuite. One...
Read full review of Infor CloudSuite »

Review 1 of 5

Nali Jaja
System Manager at a tech vendor
Our use case is document processing.
Read full review of KODAK Info Input Solution »

Review 1 of 1

Customer Service

Sanjay Patankar
General Manager at a manufacturing company
The solution’s technical support is good.
Read full review of Infor LN »
Dietmar Müller
Key Account Manager at a tech services company
Technical support from Infor is rated an eight out of ten. They have very good support.
Read full review of Infor CloudSuite »
Arturo Ayala
Consultor Lx at a financial services firm
The technical support for Infor is very good, which is one reason my clients continue using their services. This...
Read full review of Infor LX »
Nakul Oza
Infor M3 Consultant at a tech vendor
I have been able to get the help I needed whenever I have contacted technical support. I would give them a rating of...
Read full review of Infor CloudSuite »
Eugenio Santos
IT and processes re-engineering manager at a manufacturing company
My contract is with Infor, but E-Service, a subcontractor, handles support. I am not planning to change support...
Read full review of Infor ION »
Klemen Zupanc
IT System Administrator at a manufacturing company
We are mainly satisfied with the support provided by Infor LN. They respond quickly and are helpful overall.
Read full review of Infor LN »
Jarod Dwi
Head of IT Office Head at a manufacturing company
Customer service and support are very good.
Read full review of Infor LN »
Eugenio Santos
IT and processes re-engineering manager at a manufacturing company
Technical and product support is mainly provided by personnel in India, USA and Europe, though the main issues...
Read full review of Infor LX »
Ansa Leonard
Senior EPM/BI Consultant at a computer software company
Most of the time, the technical support team does not provide us with the correct resolution, and as a result, we are...
Read full review of Infor dEPM »
Anonymous User
Infor ERP LN Analyst at a tech services company
Customer Service: 8/10. Technical Support: 8/10.
Read full review of Infor LN »
Anonymous User
Sr. Tech Specialist/ DBA/BI Developer at a educational organization
I would give technical support a rating of 3/10.
Read full review of Birst »
Touirass Anass
Senior ERP Infor M3/MOVEX Manager at a tech services company
We work with them via Infor Xtreme or Infor Concierge, which is the new name of Infor Xtreme. They're reactive. I'd...
Read full review of Infor M3 »
Rajashekar PK
IT Manager at a tech services company
The solution's technical support is good. I rate the technical support an eight out of ten.
Read full review of Infor M3 »
Anonymous User
Functional Strategy Consultant at a tech services company
4/5.
Read full review of Infor dEPM »
Anonymous User
Software Engineer BI Analyst at a recruiting/HR firm
Technical support was good. They just couldn't address the performance issues.
Read full review of Birst »
Anonymous User
Technical Specialist at a tech services company
The tech support was an OK experience. Birst depends primarily on their forum for their issues to be resolved.
Read full review of Birst »
Solomon Kumar
Director of Sales and Marketing at a tech services company
Customer support from Infor is responsive and addresses issues, but the response time can be delayed, which sometimes...
Read full review of Infor M3 »
Anonymous User
Director of Enterprise Data Architecture at a tech services company
Technical support is good.
Read full review of Birst »
Anonymous User
Business Intelligence Consultant at a tech company
I would give technical support a rating of 9/10.
Read full review of Birst »
Anonymous User
Business Intelligence Manager at a real estate/law firm
Technical support is excellent.
Read full review of Birst »
Anonymous User
Senior BI Specialist at a tech company
I have not used technical support. However, answers to product-related questions are sometimes buried quite deep.
Read full review of Birst »
Anonymous User
Sr. Business Intelligence Consultant at a healthcare company
I would give technical support a 6.5/10 rating.
Read full review of Birst »
KabilanChakravarthy
HCM Consultant at a healthcare company
The technical support has improved significantly. When I started with the Manila team in the early days, it was...
Read full review of Infor CloudSuite »
Anonymous User
CIS Consultant at a consultancy
The technical support is average, it could be improved.
Read full review of Infor M3 »
Anonymous User
Sr. Manager of Enterprise Applications
We found technical support to be very good and responsive. Tier one support has higher technical expertise than with...
Read full review of Birst »
Zoltan Balassa
Executive Director at a tech services company
Technical support is provided by multiple partners in different countries, and the experience varies significantly....
Read full review of Infor LN »
Anonymous User
Information Systems Manager at a manufacturing company
There is limited support on Baan IV, but for Infor ERP LN there are more options. When it comes to vendor support on...
Read full review of Infor LN »
Anonymous User
Director of Enterprise Applications at a computer software company
Customer Service: It's reasonable. Technical Support: It's reasonable.
Read full review of Infor LN »
Anonymous User
Lead Business Analyst at a tech services company
Customer Service: They do have good team which provides satisfactory customer service. Technical Support: They have...
Read full review of Infor LN »
Anonymous User
Project Manager at a aerospace/defense firm
The support is excellent. It is a great company.
Read full review of Infor LN »

Review 1 of 30

Brent Wesler
VP of Strategic Technologies & Digital Automation at a tech services company
The KODAK Info Input Solution's customer support is the best. The team is based out of Greece and comprises highly...
Read full review of KODAK Info Input Solution »
Jayamahavarshini S
Software Engineer Intern at a university
I contact KODAK Info Input Solution's technical support. It is available all the time. It would be more interactive...
Read full review of KODAK Info Input Solution »
Scott Simpson
Production Operations Manager at a media company
I submit a ticket that gets reviewed by level one, quickly passed to level two, who contacts me swiftly. Level two...
Read full review of KODAK Info Input Solution »
Anonymous User
Head of the Geomatics Unit at a energy/utilities company
The technical support took more time than expected. Despite being a pilot project, it involved numerous emails,...
Read full review of KODAK Info Input Solution »
Nali Jaja
System Manager at a tech vendor
I would rate their technical support 10 out of 10.
Read full review of KODAK Info Input Solution »
Matthew Mwidu
programmer
Technical support for KODAK Info Input Solution deserves a rating of 10.
Read full review of KODAK Info Input Solution »
MUKISA JOHN
Works at a comms service provider
I have contacted the technical support and customer support for KODAK Info Input Solution. Their customer support for...
Read full review of KODAK Info Input Solution »

Review 1 of 7

Technical Support

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