Compare Infor vs Kodak Alaris

Infor

Based on 117 reviews.

Kodak Alaris

Based on 7 reviews.

Sample Customers

Popular Solutions

Infor LN

8 reviews

Birst

0 reviews

Infor CloudSuite

6 reviews

KODAK Info Input Solution

7 reviews

Top Industries

Manufacturing Company

17%

Construction Company

Computer Software Company

Comms Service Provider

Media Company

23%

Financial Services Firm

11%

Construction Company

10%

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Umesh D
Vice President, Delivery at Independent Computer Consulting Group, Incorporated
Infor M3 is specifically dominant in fashion, food and beverages, and chemicals manufacturing; it works into...
Read full review of Infor M3 »
Anonymous User
M3 Principal Consultant at a computer software company
I work exclusively with governance and Infor ION, along with some add-on products such as FactoryTrack and quotation...
Read full review of Infor ION »
Adeel Ansari
Project Manager, Program at SPTLabtech
I can highlight a couple of other scenarios regarding my main use case or how I've implemented Infor CloudSuite. One...
Read full review of Infor CloudSuite »
Anonymous User
IT Director at a manufacturing company
I have been working with Infor LX since 1996, which amounts to more than 20 years of experience. The main use cases...
Read full review of Infor LX »
Anonymous User
Infor Ln Manufacturing Consultant at a tech vendor
I am a user of Infor and occasionally use Salesforce as well. I have been using Infor for close to a decade. I am a...
Read full review of Infor LN »

Review 1 of 5

Nali Jaja
System Manager at Beeble
Our use case is document processing.
Read full review of KODAK Info Input Solution »

Review 1 of 1

Customer Service

Jarod Dwi
Head of IT Office Head at a manufacturing company
Customer service and support are very good.
Read full review of Infor LN »
S Solomon Kumar
Head of Global Sales at phaxon services pvt ltd
I am satisfied with the tech support since they clear tickets on time.
Read full review of Infor M3 »
HareshSuralia
Senior lead consultant at a tech vendor
Infor's technical support isn't that good - the response when we have issues is slow.
Read full review of Infor LX »
Enrique Hernandez
CEO & Founder at Genesys Infosec LLC
I would like to point out something important during the project and active project. It's the support. One of the...
Read full review of Infor LX »
Mike Potashnick
Director at Corporate Financial Management Systems

Read full review of Infor dEPM »
Pravinkumar Bhandare
Principal Consultant - Infor M3 at Merino Consulting Services
When support is required, from Infor, it is not available at a large scale. Infor provides one portal for support. We...
Read full review of Infor M3 »
RENATOESPOLADORE
Enterprise Account Executive at RPEspoladore LTD
The technical support team are good, although they are often understaffed. However, they are not always able to...
Read full review of Infor LN »
Sanjay Patankar
General Manager at Godrej & Boyce Mfg. Co. Ltd.
We have not been satisfied with technical support at all. We deal with them a lot and often call them on a weekly...
Read full review of Infor LN »
Jorge Saraiva
CTO at silicium consulting
Infor needs to create an online support chat directly embedded in the product. I will never understand why they don't...
Read full review of Infor LN »
Sanjay Patankar
General Manager at Godrej & Boyce Mfg. Co. Ltd.
The solution’s technical support is good.
Read full review of Infor LN »
Haridas Narayanan
Director, Consulting Services at Blue Chip Computer
Support has been a concern since around 2011 or 2012. The offices in Bangkok or Singapore struggle to comprehend the...
Read full review of Infor CloudSuite »
S Solomon Kumar
Head of Global Sales at phaxon services pvt ltd
Infor’s technical support is good. The tickets that we raised had been addressed very well. Our customers prefer L1,...
Read full review of Infor LN »
Ahmed_Nagy
Application Manager at a tech services company
Technical support staff are very helpful, and you can have support 24/7. However, because Infor has more than 74...
Read full review of Infor M3 »
Anonymous User
Infor ERP LN Analyst at a tech services company
Customer Service: 8/10. Technical Support: 8/10.
Read full review of Infor LN »
Randall Gatson
Sr ERP Support Analyst at a university
On a scale of 1 to 10, I would rate customer service or technical support for Infor CloudSuite at about a seven.
Read full review of Infor CloudSuite »
KabilanChakravarthy
HCM Consultant at a healthcare company
The technical support has improved significantly. When I started with the Manila team in the early days, it was...
Read full review of Infor CloudSuite »
Sreenivas K
Principal Engineering Manager I at a computer software company
Customer Service: Average. Technical Support: Technical support is average.
Read full review of Birst »
Anonymous User
Technical Specialist at a tech services company
The tech support was an OK experience. Birst depends primarily on their forum for their issues to be resolved.
Read full review of Birst »
Anonymous User
ERP Consultant at a tech services company
In general, technical support is OK.
Read full review of Infor LN »
Anonymous User
Manager Data Services at a logistics company
Customer Service: Customer service is fantastic! We don't use Birst support often but when we do, they have been...
Read full review of Birst »
JorgeSaraiva
CTO at SAPO
Infor LN have customer support in India but service could be improved. For example, suppose you're at an airport and...
Read full review of Infor LN »
Touirass Anass
Senior ERP Infor M3/MOVEX Manager at a tech services company
We work with them via Infor Xtreme or Infor Concierge, which is the new name of Infor Xtreme. They're reactive. I'd...
Read full review of Infor M3 »
Anonymous User
Infor Ln Manufacturing Consultant at a tech vendor
Infor's technical support is reliable. One can rely on the technical support that Infor provides. I rate Infor's...
Read full review of Infor LN »
Anonymous User
IT Programmer/Analyst at a healthcare company
I don't use technical support often, but it's good. I would rate them an eight out of ten. I don't work with them...
Read full review of Infor M3 »
Anonymous User
Senior Payroll Officer at a financial services firm
Customer Service: Customer service is at a moderate level. Technical Support: Technical support is excellent.
Read full review of Infor dEPM »
Anonymous User
Logistic Services Team Leader at a financial services firm
I have no complaints about Infor support.
Read full review of Infor CloudSuite »
Anonymous User
Business Intelligence Consultant
It depends on the module - * Application studio is top notch with Inforxtreme * OLAP server and office plus is...
Read full review of Infor dEPM »
Anonymous User
Director at a tech services company
Customer Service: It's good. Technical Support: It's good.
Read full review of Infor dEPM »
Gene Hammons, MBA
Director at a consultancy
Customer Service: Infor is impossible, but if you have a good reseller partner, they can handle just about any...
Read full review of Infor CloudSuite »
Kiran Karkera
Director- ERP Consulting at a tech services company
Support for Core ERP is extremely good. Regarding add-ons, with many different technologies involved, support is not...
Read full review of Infor LN »

Review 1 of 30

Jayamahavarshini S
Software Engineer Intern at a university
I contact KODAK Info Input Solution's technical support. It is available all the time. It would be more interactive...
Read full review of KODAK Info Input Solution »
Brent Wesler
VP of Strategic Technologies & Digital Automation at PiF Technologies
The KODAK Info Input Solution's customer support is the best. The team is based out of Greece and comprises highly...
Read full review of KODAK Info Input Solution »
Nali Jaja
System Manager at Beeble
I would rate their technical support 10 out of 10.
Read full review of KODAK Info Input Solution »
Matthew Mwidu
programmer at filmzz
Technical support for KODAK Info Input Solution deserves a rating of 10.
Read full review of KODAK Info Input Solution »
Scott Simpson
Production Operations Manager at a media company
I submit a ticket that gets reviewed by level one, quickly passed to level two, who contacts me swiftly. Level two...
Read full review of KODAK Info Input Solution »
Anonymous User
Head of the Geomatics Unit at a energy/utilities company
The technical support took more time than expected. Despite being a pilot project, it involved numerous emails,...
Read full review of KODAK Info Input Solution »
MUKISA JOHN
Works at a comms service provider
I have contacted the technical support and customer support for KODAK Info Input Solution. Their customer support for...
Read full review of KODAK Info Input Solution »

Review 1 of 7

Technical Support

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