Compare Intuit vs NetSuite

Intuit

Based on 54 reviews.

NetSuite

Based on 59 reviews.

Latest Research

Buyer's Guide

NetSuite ERP vs. QuickBooks

February 2026

NetSuite ERP vs. QuickBooks

Updated: February 2026

Buyer's Guide

NetSuite ERP vs. QuickBooks

February 2026

QuickBooks vs. NetSuite ERP

Updated: February 2026

Sample Customers

MailChimp

The Atlantic, WNYC, Sierra Nevada, New York Times

Mandrill

SoundCloud, Envato, Trello

QuickBooks

West Egg

NetSuite ERP

2Pure, Accuvant, Actian, Adtegrity, Advantage Sign Supply, All-Safe Pool Safety Products, Alton Lane, AMC Liquidators

Popular Solutions

0 reviews

4 reviews

0 reviews

6 reviews

3 reviews

1 reviews

Top Industries

Outsourcing Company

11%

Computer Software Company

10%

Financial Services Firm

Comms Service Provider

Computer Software Company

13%

Comms Service Provider

Manufacturing Company

Financial Services Firm

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Anonymous User
Director

Read full review of Mandrill »

Review 1 of 1

Antonio Lira
Territory Manager LATAM at a tech vendor
In the past, I was implementing SAP R3, JD Edwards, VAN, X3, X7, and ProdStar Two. PeopleSoft One was also used, but...
Read full review of NetSuite OneWorld »
Greg Jacob
Executive Consultant at a recruiting/HR firm
We use NetSuite CRM+ in our environment to document sales activities. We can create and manage accounts, track...
Read full review of NetSuite CRM+ »
Antonio Lira
Territory Manager LATAM at a tech vendor
I have a lot of use cases for this solution, but my main use is for key performance indicators. We use embedded BI in...
Read full review of NetSuite Business Intelligence »
Sowmya Manda
Sr Analyst
I worked on NetSuite ERP, which is a REST interface. In Workato, we have to integrate only REST, so I have knowledge...
Read full review of NetSuite ERP »
Anonymous User
Director of eCommerce at a tech company

Read full review of Venda [EOL] »

Review 1 of 5

Customer Service

Dana Bakker
Director of Finance at a individual & family service
The solution's technical support really has anyone specifically assigned to deal with a user's issue, because of...
Read full review of QuickBooks »
Isha Shah
Finance Associate at a consultancy
I have not escalated any questions to customer service or technical support teams regarding QuickBooks.
Read full review of QuickBooks »
Ashfaq Muhammad
Remote Bookkeeper / Accountant at a non-tech company
It provides effective customer support. I would rate it seven out of ten.
Read full review of QuickBooks »
Babawale Awojinrin
IT Operations Manager at a retailer
The Customer support neither gives a callback nor assigns account managers for Africa.
Read full review of QuickBooks »
LuisYndigoyen
Senior Product Manager at a tech vendor
We've never had contact with technical support.
Read full review of MailChimp »
Anonymous User
Co-founder, Web developer at a media company
Customer Service: 10/10. Technical Support: 10/10.
Read full review of MailChimp »
Anonymous User
Managing Member at a consultancy
Customer Service: No phone, but chat person was good, prompt and intelligent. Technical Support: Same as above.
Read full review of MailChimp »
Anonymous User
Owner
Customer Service: Very good. Technical Support: Very good.
Read full review of MailChimp »
Liz Hardwick
Partner/Owner, Trainer and Speaker
Customer Service: The customer service that I've interacted with has been clear and quick to respond. There are also...
Read full review of MailChimp »
Anonymous User
Director
It was technical support I was in need of when I contacted them. Due to the nature of the product I suspect customer...
Read full review of Mandrill »
Kirit I. Desai
Consultant at a comms service provider
Their documentation is great. It explains why I haven't encountered the need to contact their customer service and...
Read full review of QuickBooks »
Anonymous User
Senior Business Analyst at a financial services firm
It's very good.
Read full review of Mandrill »
Anonymous User
Sr. Business Analyst at a marketing services firm
Customer Service: 9/10. Technical Support: 10/10.
Read full review of MailChimp »
Anonymous User
Responsable de Comunicación y Marketing at a tech services company
Customer Service: I haven't had to use it. Technical Support: I haven't had to use it.
Read full review of MailChimp »
Anonymous User
Technology Adviser at a manufacturing company
Not timely, but somewhat effective when on paid plans.
Read full review of MailChimp »
Anonymous User
Purchasing Analyst
Very good support, though they are hard to understand sometimes. They all work in India/Pakistan and it is in the...
Read full review of QuickBooks »
Anonymous User
Digital Marketing Practice Lead at a media company
Technical support is fantastic.
Read full review of MailChimp »
Anonymous User
Secretary at a transportation company
Customer Service: Emails are answered timely and follow-up is always good. They have a great site and a blog where...
Read full review of MailChimp »
Max Rubin
CFO
I would rate technical support a seven. They have good technical support, but sometimes you don't get the right...
Read full review of QuickBooks »
Anonymous User
Client Services at a marketing services firm
Customer Service: 10/10. Technical Support: 10/10 - I LOVE the chat support.
Read full review of MailChimp »
Anonymous User
Project Manager at a tech services company
We have not made use of technical support.
Read full review of MailChimp »
Anonymous User
Independent Consultant at a tech consulting company
Customer Service: Poor. When they have shut off our ability to send mail, there is no email sent to us. Therefore, we...
Read full review of MailChimp »
Anonymous User
Owner & Chief Marketing Officer
Customer Service: I really haven’t had to use customer service much but it is only by email which is unfortunate....
Read full review of MailChimp »
Paula Byrd
IRS Registered e-File Provider / Tax Preparer & Consultant at a consultancy
Technical support for this solution is very easy to contact. They have chat, email, phone, and remote services...
Read full review of QuickBooks »
Anonymous User
Blog Manager at a tech company
Technical support for the paid version is good, I'm not sure they have technical support for the unpaid version...
Read full review of MailChimp »
Anonymous User
Adjunct Professor at a marketing services firm
Customer Service: Excellent. Technical Support: Very good.
Read full review of MailChimp »
Anonymous User
Marketing Coordinator at a tech services company
I haven´t been in touch with MailChimp, and I haven´t had the need.
Read full review of MailChimp »
LisaSwan
President
Intuit has some phone and email customer support, but it relies on its online community support center for asking and...
Read full review of QuickBooks »
Anonymous User
Emarketing Specialist at a printing company
Customer Service: Customer service of this product is excellent. Technical Support: Tech support is great and they...
Read full review of MailChimp »
Anonymous User
VP of Marketing at a computer software company
Customer Service: I can't recall ever having to contact customer service in my 9+ years. The online guides and forums...
Read full review of MailChimp »

Review 1 of 30

Mohammed Shakir Ibrahim
Regional Sales Head at a computer software company
Technical support is provided by Oracle and can be purchased from a vendor or partner. Additionally, when we sign up...
Read full review of NetSuite ERP »
GirirajInja
Head of IT operations at a tech services company
My personal experience with NetSuite ERP support has been very good, so I'm rating support an eight out of ten.
Read full review of NetSuite ERP »
John Cirocco
Senior NetSuite Administrator at a manufacturing company
The technical support for NetSuite OneWorld is excellent because you have many options, support-wise. There's phone...
Read full review of NetSuite OneWorld »
Juan Carlos Escobar Gama
Director TIC's - CMC chairman at a non-profit
At the moment, we don't have direct support for Oracle NetSuite. Instead, we are working with a third party who is an...
Read full review of NetSuite ERP »
Antonio Lira
Territory Manager LATAM at a tech vendor
The technical support is very good. We've been very happy with the level of support we get. They are helpful and...
Read full review of NetSuite ERP »
Venkat Sudni
Solution Architect at a manufacturing company
I rate NetSuite support eight out of 10.
Read full review of NetSuite CRM+ »
Antonio Lira
Territory Manager LATAM at a tech vendor
I think the NetSuite support is one of the best I've ever had.
Read full review of NetSuite Business Intelligence »
Nitin Mothilall
Senior Business Analyst at a computer software company
Their official technical support takes a while to get back to you, whereas, on the user forums, which also have their...
Read full review of NetSuite ERP »
Hubert Wentzel
Principle Consultant at a computer software company
I would rate their technical support from one to ten as a three. You are placed in a mailbox support system that is...
Read full review of NetSuite ERP »
Anonymous User
Business Analyst at a tech services company
I would give technical support a rating of 2.5/5.
Read full review of NetSuite ERP »
John Freebody
Chief Financial Officer at a energy/utilities company
We relied on Cognizant for support. We had a support desk and some consultants for NetSuite support. So, it is a lot...
Read full review of NetSuite OneWorld »
Gene Hammons
Director at a tech services company
One of the things I like is that when I get a new client, there are so many videos and training opportunities. I try...
Read full review of NetSuite ERP »
Anonymous User
Principal Consultant at a consultancy
We work in a cost-controlled environment and hence use authorized NetSuite support from India. The team provided us...
Read full review of NetSuite ERP »
Anonymous User
NetSuite Consultant at a tech services company
Overall, the technical support is pretty good. In almost all cases, even if they’re unable to resolve the issue, they...
Read full review of NetSuite ERP »
Anonymous User
Functional Consultant at a tech services company
I would give the technical support a 6/10 rating.
Read full review of NetSuite ERP »
Anonymous User
Software Engineer at a tech services company
The technical support is excellent.
Read full review of NetSuite ERP »
Josh Brox
NetSuite SuiteScript Developer/Boomi AtomSphere Developer at a tech vendor
NetSuite has a good technical support team. They are timely on case responses and replies. For each case submitted,...
Read full review of NetSuite ERP »
Mohit V
Consultant
The NetSuite OneWorld support team is excellent and easy to contact. Support is available over the phone, by email,...
Read full review of NetSuite OneWorld »
Adam Alalouf
Director of Information Systems at a energy/utilities company
Technical support is average to good.
Read full review of NetSuite OneWorld »
RobertWolf
President & Chief Solution Officer at a tech services company
Early on, the response was critical. There are those bugs or fixes that they'll get to that aren't impacting your...
Read full review of NetSuite ERP »
Anonymous User
Customer Solution Executive at a tech services company
The technical support for this solution is not the best, because it's very, very hard to get a hold of someone who is...
Read full review of NetSuite CRM+ »
Walid Ali
Senior Engineer at a insurance company
The technical support is very good. I would rate them as a nine out of ten.
Read full review of NetSuite ERP »
Douglas Blumhardt
Managing Consultant at a tech services company
Technical support is very weak. That's because, once again, they've hired a bunch of kids. They've got kids behind...
Read full review of NetSuite ERP »
Anonymous User
Consultant / Cloud CRM and ERP solution provider at a tech services company
The technical support is very good.
Read full review of NetSuite ERP »
Kandiss Schulz
Director of Finance at a construction company
I would rate technical support as a six to seven out of 10.
Read full review of NetSuite OneWorld »
Shivali Ahuja
Netsuite Specialist at a recreational facilities/services company
The technical support rating can be defined as per the support taken. This can be Silver, Gold, or Platinum. If you...
Read full review of NetSuite ERP »
Anonymous User
Founder & CEO at a tech services company
Since we are also channel partners, we have the technical resources and the team. We manage that. Since we also have...
Read full review of NetSuite ERP »
Gene Hammons, MBA
Director at a consultancy
Good support even when issues are user training related
Read full review of NetSuite OneWorld »
Maliwan Laohakanniyom
IT Manager at a media company
The technical support is okay but they are not quick to respond.
Read full review of NetSuite ERP »
John Herndon
Sr Manager Revenue and Taxation at a consultancy
I would rate NetSuite ERP's technical support a nine, on a scale from one to 10, with one being the worst and 10...
Read full review of NetSuite ERP »

Review 1 of 30

Technical Support

No Data Available

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