Compare Intuit vs NetSuite

Intuit

Based on 54 reviews.

NetSuite

Based on 59 reviews.

Latest Research

Buyer's Guide

NetSuite ERP vs. QuickBooks

December 2025

NetSuite ERP vs. QuickBooks

Updated: December 2025

Buyer's Guide

NetSuite ERP vs. QuickBooks

December 2025

QuickBooks vs. NetSuite ERP

Updated: December 2025

Sample Customers

MailChimp

The Atlantic, WNYC, Sierra Nevada, New York Times

Mandrill

SoundCloud, Envato, Trello

QuickBooks

West Egg

NetSuite ERP

2Pure, Accuvant, Actian, Adtegrity, Advantage Sign Supply, All-Safe Pool Safety Products, Alton Lane, AMC Liquidators

Popular Solutions

0 reviews

4 reviews

0 reviews

6 reviews

3 reviews

1 reviews

Top Industries

Computer Software Company

10%

Outsourcing Company

Financial Services Firm

Comms Service Provider

Computer Software Company

13%

Manufacturing Company

Financial Services Firm

Comms Service Provider

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Anonymous User
Director

Read full review of Mandrill »

Review 1 of 1

Antonio Lira
Territory Manager LATAM at a tech vendor
In the past, I was implementing SAP R3, JD Edwards, VAN, X3, X7, and ProdStar Two. PeopleSoft One was also used, but...
Read full review of NetSuite OneWorld »
Greg Jacob
Executive Consultant at a recruiting/HR firm
We use NetSuite CRM+ in our environment to document sales activities. We can create and manage accounts, track...
Read full review of NetSuite CRM+ »
Antonio Lira
Territory Manager LATAM at a tech vendor
I have a lot of use cases for this solution, but my main use is for key performance indicators. We use embedded BI in...
Read full review of NetSuite Business Intelligence »
Sowmya Manda
Sr Analyst
I worked on NetSuite ERP, which is a REST interface. In Workato, we have to integrate only REST, so I have knowledge...
Read full review of NetSuite ERP »
Anonymous User
Director of eCommerce at a tech company

Read full review of Venda [EOL] »

Review 1 of 5

Customer Service

Ashfaq Muhammad
Remote Bookkeeper / Accountant at a non-tech company
It provides effective customer support. I would rate it seven out of ten.
Read full review of QuickBooks »
MichaelFox
Sage Intacct Implementation Specialist at a financial services firm
If you want to talk to someone or a QuickBooks expert and actually get some meaningful information, you have to...
Read full review of QuickBooks »
Isha Shah
Finance Associate at a consultancy
I have not escalated any questions to customer service or technical support teams regarding QuickBooks.
Read full review of QuickBooks »
LuisYndigoyen
Senior Product Manager at a tech vendor
We've never had contact with technical support.
Read full review of MailChimp »
Anonymous User
Marketing Coordinator at a tech services company
I haven´t been in touch with MailChimp, and I haven´t had the need.
Read full review of MailChimp »
Anonymous User
VP of Marketing at a computer software company
Customer Service: I can't recall ever having to contact customer service in my 9+ years. The online guides and forums...
Read full review of MailChimp »
Anonymous User
Managing Member at a consultancy
Customer Service: No phone, but chat person was good, prompt and intelligent. Technical Support: Same as above.
Read full review of MailChimp »
Anonymous User
Independent Consultant at a tech consulting company
Customer Service: Poor. When they have shut off our ability to send mail, there is no email sent to us. Therefore, we...
Read full review of MailChimp »
Kirit I. Desai
Consultant at a comms service provider
Their documentation is great. It explains why I haven't encountered the need to contact their customer service and...
Read full review of QuickBooks »
Anonymous User
Digital Marketing Practice Lead at a media company
Technical support is fantastic.
Read full review of MailChimp »
Anonymous User
Secretary at a transportation company
Customer Service: Emails are answered timely and follow-up is always good. They have a great site and a blog where...
Read full review of MailChimp »
Anonymous User
Adjunct Professor at a marketing services firm
Customer Service: Excellent. Technical Support: Very good.
Read full review of MailChimp »
Anonymous User
Responsable de Comunicación y Marketing at a tech services company
Customer Service: I haven't had to use it. Technical Support: I haven't had to use it.
Read full review of MailChimp »
Anonymous User
Technology Adviser at a manufacturing company
Not timely, but somewhat effective when on paid plans.
Read full review of MailChimp »
Anonymous User
Digital Marketing Specialist at a non-profit
Their technical support is excellent. I found an answer to most of my questions by consulting their knowledge base,...
Read full review of MailChimp »
Anonymous User
Owner
Customer Service: Very good. Technical Support: Very good.
Read full review of MailChimp »
R. Michael O'Hanlan
QuickBooks ProAdvisor at a consultancy
I rate them 11 out of 10. One of the reasons I stay involved in this product as a ProAdvisor is because I can rely on...
Read full review of QuickBooks »
Anonymous User
Project Manager - Digital Marketing at a consultancy
Customer Service: It is self service and they have very little support. However, they do have a lot of FAQ's you can...
Read full review of MailChimp »
Anonymous User
Webmaster
Customer Service: Service is great! I have had some questions about mailings and I used the chat feature. I was...
Read full review of MailChimp »
LisaSwan
President
Intuit has some phone and email customer support, but it relies on its online community support center for asking and...
Read full review of QuickBooks »
Anonymous User
Senior Business Analyst at a financial services firm
It's very good.
Read full review of Mandrill »
Anonymous User
Emarketing Specialist at a printing company
Customer Service: Customer service of this product is excellent. Technical Support: Tech support is great and they...
Read full review of MailChimp »
Anonymous User
VP Finance and Business Intelligence at a tech services company
I found it a bit tough to get in touch with technical support.
Read full review of QuickBooks »
Moses Wambugu
GUIDER at a tech services company
Slow when it comes to solving problems.
Read full review of QuickBooks »
Max Rubin
CFO
I would rate technical support a seven. They have good technical support, but sometimes you don't get the right...
Read full review of QuickBooks »
Anonymous User
Web Development Consultant at a tech consulting company
Customer Service: Probably one of the best in the industry, even if the client is just a small business and only...
Read full review of MailChimp »
Anonymous User
Client Services at a marketing services firm
Customer Service: 10/10. Technical Support: 10/10 - I LOVE the chat support.
Read full review of MailChimp »
Liz Hardwick
Partner/Owner, Trainer and Speaker
Customer Service: The customer service that I've interacted with has been clear and quick to respond. There are also...
Read full review of MailChimp »
Anonymous User
Blog Manager at a tech company
Technical support for the paid version is good, I'm not sure they have technical support for the unpaid version...
Read full review of MailChimp »
Anonymous User
Director
It was technical support I was in need of when I contacted them. Due to the nature of the product I suspect customer...
Read full review of Mandrill »

Review 1 of 30

Venkat Sudni
Solution Architect at a manufacturing company
I rate NetSuite support eight out of 10.
Read full review of NetSuite CRM+ »
GirirajInja
Head of IT operations at a tech services company
My personal experience with NetSuite ERP support has been very good, so I'm rating support an eight out of ten.
Read full review of NetSuite ERP »
SudhakarJha
Senior Manager & Architect - Enterprise Solutions & CoE (Innovation & Digital Transformation) at a tech services company
They have pretty good support.
Read full review of NetSuite ERP »
Hubert Wentzel
Principle Consultant at a computer software company
I would rate their technical support from one to ten as a three. You are placed in a mailbox support system that is...
Read full review of NetSuite ERP »
Antonio Lira
Territory Manager LATAM at a tech vendor
Customer Service: The service level with NetSuite is contract-based, some customers who contract the services...
Read full review of NetSuite OneWorld »
Venkat Sudni
Solution Architect at a manufacturing company
I rate NetSuite support eight out of 10.
Read full review of NetSuite ERP »
Juan Carlos Escobar Gama
Director TIC's - CMC chairman at a non-profit
At the moment, we don't have direct support for Oracle NetSuite. Instead, we are working with a third party who is an...
Read full review of NetSuite ERP »
Antonio Lira
Territory Manager LATAM at a tech vendor
I think the NetSuite support is one of the best I've ever had.
Read full review of NetSuite Business Intelligence »
Suryansh Kaushal
Software Developer at a computer software company
For the support of NetSuite ERP, I find that you have to buy it to get fast responses. Otherwise, they're usually so-so.
Read full review of NetSuite ERP »
Tim
Owner at a tech services company
I don't have any issues with technical support. It depends on getting the right person. They could improve by...
Read full review of NetSuite ERP »
Anonymous User
Chief Operating Officer at a tech services company
Technical support is excellent.
Read full review of NetSuite ERP »
Anonymous User
Consultant / Cloud CRM and ERP solution provider at a tech services company
The technical support is very good.
Read full review of NetSuite ERP »
Anonymous User
Founder & CEO at a tech services company
Since we are also channel partners, we have the technical resources and the team. We manage that. Since we also have...
Read full review of NetSuite ERP »
Anonymous User
Principal Consultant at a consultancy
We work in a cost-controlled environment and hence use authorized NetSuite support from India. The team provided us...
Read full review of NetSuite ERP »
Anonymous User
Business Analyst at a tech services company
I would give technical support a rating of 2.5/5.
Read full review of NetSuite ERP »
Mohit V
Consultant
The NetSuite OneWorld support team is excellent and easy to contact. Support is available over the phone, by email,...
Read full review of NetSuite OneWorld »
Anonymous User
Senior Information Technology Manager at a mining and metals company
I was satisfied with the support.
Read full review of NetSuite ERP »
Anonymous User
NetSuite Administrator and DBA at a marketing services firm
Tech support is very good. If the support rep does not know the answer, they are very quick to escalate to the right...
Read full review of NetSuite OneWorld »
Anonymous User
Software Engineer at a tech services company
The technical support is excellent.
Read full review of NetSuite ERP »
Josh Brox
NetSuite SuiteScript Developer/Boomi AtomSphere Developer at a tech vendor
NetSuite has a good technical support team. They are timely on case responses and replies. For each case submitted,...
Read full review of NetSuite ERP »
Douglas Blumhardt
Managing Consultant at a tech services company
Technical support is very weak. That's because, once again, they've hired a bunch of kids. They've got kids behind...
Read full review of NetSuite ERP »
Mustafa Chaudhry
Consultant
I use SuiteAnswers to receive all the answers to my problems. I've never had to call NetSuite for support.
Read full review of NetSuite OneWorld »
Anonymous User
Functional Consultant at a tech services company
I would give the technical support a 6/10 rating.
Read full review of NetSuite ERP »
Anonymous User
CIO at a engineering company
We work through a partner, so there's a filter. We've encountered responsiveness issues in the past, especially with...
Read full review of NetSuite OneWorld »
John Freebody
Chief Financial Officer at a energy/utilities company
We relied on Cognizant for support. We had a support desk and some consultants for NetSuite support. So, it is a lot...
Read full review of NetSuite OneWorld »
John Herndon
Sr Manager Revenue and Taxation at a consultancy
I would rate NetSuite ERP's technical support a nine, on a scale from one to 10, with one being the worst and 10...
Read full review of NetSuite ERP »
Maliwan Laohakanniyom
IT Manager at a media company
The technical support is okay but they are not quick to respond.
Read full review of NetSuite ERP »
Kandiss Schulz
Director of Finance at a construction company
I would rate technical support as a six to seven out of 10.
Read full review of NetSuite OneWorld »
Adam Alalouf
Director of Information Systems at a energy/utilities company
Technical support is average to good.
Read full review of NetSuite OneWorld »
Anonymous User
Netsuite ERP Consultant at a tech services company
Technical support is excellent.
Read full review of NetSuite ERP »

Review 1 of 30

Technical Support

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