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Popular Solutions

Jamf Pro

5 reviews

6 reviews

10 reviews

52 reviews

25 reviews

Top Industries

Financial Services Firm

10%

Manufacturing Company

Media Company

Outsourcing Company

12%

Financial Services Firm

10%

Manufacturing Company

Construction Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Mohd Javed Khan
Lead Senior Consultant at Truglobal
I am still working on the same technology with Jamf Pro, Jamf Protect, and Jamf Compliance. I can answer questions...
Read full review of Jamf Pro »
Nick Rudman
Project Manager at Wells Fargo
I have been using Jamf Protect for four years and have utilized it for Apple assets to protect against threats and...
Read full review of Jamf Protect »
Robert Ojok
Systems Engineer Iii Apple Devices (Jamf Engineering) at a retailer
My main use case for Jamf Connect is for single sign-on. For mobile devices, we use Jamf Connect to sync the IDP...
Read full review of Jamf Connect »
MazharHusain
Technical Analyst at a tech vendor
We have around 1,500 Mac in ABM, but recently enrolled 1,000. We have created limited policies because Jamf for Mac...
Read full review of Jamf for Mac »
Anonymous User
Applications Analyst at a healthcare company
My main use case for Jamf School is managing devices in our classrooms. I was a campus tech at one point and we used...
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Review 1 of 5

Anonymous User
Partner Account Manager at a wholesaler/distributor
Our main use case for Auth0 Platform is to work with our partners to take to the customers, with Auth0 Platform being...
Read full review of Auth0 Platform »
Sravanakumar Nidamanooru
Identity and Access Management Specialist at a university
I have hands-on experience with Okta Platform for a little over three years, starting in 2023, integrating SaaS apps...
Read full review of Okta Platform »

Review 1 of 2

Customer Service

Ramnivas Verma
Senior Analyst at a tech vendor
I rate Jamf support nine out of 10.
Read full review of Jamf Connect »
Mohit Dumbani
Product Manager at a tech consulting company
I would rate technical support for Jamf Connect as eight.
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MahenderNegi
Advisor & Ned at CloudBankin
I rate the technical support of Jamf between nine to ten, apart from one incident. Regarding the incident I...
Read full review of Jamf Connect »
Ashitosh Bankar
Jamf Consultant at Team Computers
Technical support is good, and they have technical knowledge, but they tend to be less responsive. There have been...
Read full review of Jamf Pro »
Amira Youssef
Server Administrator Coordinator at Cairo American College
We rely on third-party customer support, which is very good. However, my only concern with the direct customer...
Read full review of Jamf School »
Nisar Ahamed
Presales Specialist at BRILYANT DISTRIBUTION PVT LTD
You get support from a dedicated engineering team.
Read full review of Jamf Protect »
Amira Youssef
Server Administrator Coordinator at Cairo American College
The technical support from Jamf Pro is amazing.
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Amit-Sarkar
Apple Mobility Service Manager at ZONES PVT LTD
Jamf Connect's technical support team should be faster and able to understand the customer's pain point and give the...
Read full review of Jamf Connect »
Vinay-M
Solution Lead Engineer at a tech vendor
It's not too bad, but there is a delay in response to queries. We don't get responses as quickly as we would like....
Read full review of Jamf Connect »
Christopher Kemp
Infrastructure Tech Arch Team Lead at Accenture
Customer support is very friendly and responsive. As your environment gets more complex, an elevated support contract...
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Hitesh Sharema1
IT Compliance Project Specialist at Avizva
They're the best support team I've encountered after Dell. We used to say we had the best support from another...
Read full review of Jamf Protect »
AC Miner
IT Support Specialist at Canutillo Independent School District
The customer service and support are good.
Read full review of Jamf School »
Quinton Colyn
Jamf Administrator at a financial services firm
The technical support is consistently reliable.
Read full review of Jamf Connect »
Anonymous User
Mac Systems Engineer at Imagetext - Business IT Specialists
Over the past 6 years, I've only had to contact customer support twice and each time I got a resolution! Jamf...
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Anonymous User
Senior IT-Berater at Allianz
When you need support, which happens very rarely, you get fast and quick help.
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Anonymous User
Production Manager at NICOSIA CREATIVE EXPRESSO LTD
The customer service could be improved. That said, the support has always been very helpful and responsive.
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Anonymous User
Works at a educational organization
So far, it has been very good overall. In the beginning, though, we had a dedicated support person to contact. Now we...
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Anonymous User
Presales Engineer at a computer software company
The technical support is good and proactive. That said, it can be improved. There is some scope to enhance the...
Read full review of Jamf Protect »
Anonymous User
Owner/CEO at North Fork Holdings, Inc.
Support has been great for the few times I had to use them. They offer a very quick response.
Read full review of Jamf Pro »
kahot
IT Technician at a educational organization
awesome technical support, not an issue with the software they can't fix or resolve.
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Anonymous User
System Support Analyst at Alder Creek Middle School
Jamf is fast to reply and if the person you get doesn't know the answer they will stay with you through the process...
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Anonymous User
Works
This solution has great support.
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Joshua Smith
Senior Information Security Engineer at a computer software company
Generally, the support team is great, however, it's clear that they've been a bit overwhelmed throughout the COVID...
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Anonymous User
Systems & Cloud Architect at a computer software company
Customer support from Jamf Protect is good.
Read full review of Jamf Protect »
Glenn Tommey
Apple Administrator | Jamf Service Manager at a university
If you decide to go with a hosted instance from a Jamf reseller/supplier, as we do, the reseller provides support in...
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Anonymous User
Software Developer at a financial services firm
I think the documentation is also quite clear.
Read full review of Jamf School »
Anonymous User
Technical Specialist at a retailer
My experience with Jamf support has been quite seamless. When you load a ticket, you get support immediately.
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Anonymous User
Senior Instructional Technologist at Maryville University of Saint Louis
Jamf customer support is always available and prompt. They are very helpful.
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Anonymous User
SME (Jamf) | Desktop Architect (Mac) at Tata Consultancy Services
Jamf Support is super helpful, professional, and all of the engineers are very nice to deal with.
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Anonymous User
District Technology Support Technician at a educational organization
Technical support used to be better; the company has grown a lot, and their support has taken a nosedive in recent...
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Review 1 of 30

Jake LoPilato
Account Executive L3 | Team Lead at a tech vendor
I have not had to contact Okta's technical support or customer support, which is probably a good thing.
Read full review of Okta Platform »
Berkley Lamb
Access Integration Engineer at a manufacturing company
I rate the support from Okta Workforce Identity a four out of five.
Read full review of Okta Platform »
Ephraim Tetteh Apetorgbor
Software Engineer at aeTech Digital Hub
I have not interacted with the technical support or customer service of Okta Platform. I hardly go to customer...
Read full review of Okta Platform »
Peter Barnett
System Engineer at Principia
The tool's tech support is hard to get a hold of. Also, you would speak to a robot who knows a lot of information,...
Read full review of Okta Platform »
AmitSingh2
Microsoft Azure Engineer at Sycomp
Okta Customer Identity has good technical support, and on a scale of one to five, I'm rating support a four.
Read full review of Okta Platform »
AmitSingh2
Microsoft Azure Engineer at Sycomp
Support is good. However, sometimes it takes them a bit longer to deal with issues.
Read full review of Okta Platform »
Merin K Oommen
Systems Engineer – Iam & IT Operations at Deepwatch
All the people, especially those who work in Okta Platform, are highly educated. The customer support team has...
Read full review of Okta Platform »
GOMS A R
Head Technology - Cybersecurity at Valuepoint Systems
Whenever we need information, we receive the required support from Okta. So, if I need clarification regarding...
Read full review of Okta Platform »
Kaeleigh Stroud
Technical Lead at Jem
Our experience with customer service has been a mixed bag. We had a contact at Okta previously, but because we are on...
Read full review of Auth0 Platform »
Ashish Jha
Software Engineer at thealexa.dev
I would rate the technical support at nine or ten; I would say nine because most documentation is up-to-date and I...
Read full review of Auth0 Platform »
Julian Landerreche
Information Technology Specialist at a tech vendor
I have opened some tickets with Okta Platform customer support, but I often prefer to dive into documentation or...
Read full review of Okta Platform »
Suraj Ranjan Sahoo
Systems Engineer at cmc
We never reached out to customer support, as our team did not handle that. Our client dealt with customer support, so...
Read full review of Auth0 Platform »
Sebastian Micu
Auth0 | Ciam Consultant at Intragen
The technical support and customer success teams at Auth0 Platform are consistently exceptional. Over the past few...
Read full review of Auth0 Platform »
Tejas Jain
Principle Cloud Architect at a tech services company
Support is great. You get in-line support by just logging into it. I never faced a lot of challenges. There were one...
Read full review of Okta Platform »
Anonymous User
Sr cloud engineer at a tech vendor
I have not faced any issues, so I have never contacted customer support.
Read full review of Okta Platform »
Anonymous User
Security Solutions Engineer at a tech services company
Okta Workforce Identity could improve the support system, they are too slow.
Read full review of Okta Platform »
Anonymous User
Technology Manager at a pharma/biotech company
Customer Service: Customer service is excellent. Technical Support: Techncial support is excellent.
Read full review of Okta Platform »
Anonymous User
Security Architect at a construction company
We have contacted technical support and find that they are good.
Read full review of Auth0 Platform »
Anonymous User
Information Systems Engineer at a healthcare company
They provide a lot of support but there are still places where we get stuck.
Read full review of Okta Platform »
Sravanakumar Nidamanooru
Identity and Access Management Specialist at a university
Overall, customer support tends to be dependable, but the real experience will depend on the support tier selected...
Read full review of Okta Platform »
Jamil Rashdi
Chief Technology Officer at Jrashdi
We have a team to raise tickets to the support team if we face any issues. The process is pretty straightforward.
Read full review of Okta Platform »
Anonymous User
Senior Architect for IAM Solutions at vantea
The customer service and support is fast and effective.
Read full review of Okta Platform »
Velayudham Avudainayagam
Technical Specialist at a tech company
I would give tech support a 10 out of 10. They are really awesome. Even for a free/demo account, if you raise a case...
Read full review of Okta Platform »
Jakub Wozniak
Principal Architect at a computer software company
I really like the customer support of Auth0. I really like the people I'm working with from Auth0. They are really...
Read full review of Auth0 Platform »
Anonymous User
Systems & Cloud Architect at a computer software company
The customer support for Okta Platform is good.
Read full review of Okta Platform »
Saurabh Namdev
Senior Software Engineer at a tech services company
Customer support is really good. Every time I created an incident and reported issues, they were tackled properly,...
Read full review of Auth0 Platform »
Anonymous User
Implementation Engineer at a tech vendor
The technical support for Okta is really supportive.
Read full review of Okta Platform »
Anonymous User
Chief Technology Officer at Windval Technology Solutions LLC
Okta has very good support and I would score them high, at nine out of ten. I am definitely happy with them.
Read full review of Okta Platform »
Esteban Quinones
Manager, Identity Management Services at Verisk Analytics
They work really well.
Read full review of Okta Platform »
Anonymous User
Security Architect at a construction company
We've had good experience with technical support.
Read full review of Auth0 Platform »

Review 1 of 30

Technical Support

No Data Available

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