Compare LevelBlue vs OWASP

LevelBlue

Based on 180 reviews.

OWASP

Based on 41 reviews.

Latest Research

Buyer's Guide

OWASP Zap vs. PortSwigger Burp Suite Professional

June 2026

PortSwigger Burp Suite Professional vs. OWASP Zap

Updated: June 2026

Sample Customers

OWASP Zap

1. Google 2. Microsoft 3. IBM 4. Amazon 5. Facebook 6. Twitter 7. LinkedIn 8. Netflix 9. Adobe 10. PayPal 11. Salesforce 12. Cisco 13. Oracle 14. Intel 15. HP 16. Dell 17. VMware 18. Symantec 19. McAfee 20. Citrix 21. Red Hat 22. Juniper Networks 23. SAP 24. Accenture 25. Deloitte 26. Ernst & Young 27. PwC 28. KPMG 29. Capgemini 30. Infosys 31. Wipro 32. TCS

Popular Solutions

USM Anywhere

2 reviews

Cybereason Endpoint Detection & Response

3 reviews

Alert Logic MDR

4 reviews

OWASP Zap

4 reviews

Top Industries

Construction Company

28%

Financial Services Firm

13%

Comms Service Provider

Outsourcing Company

Computer Software Company

10%

Financial Services Firm

Comms Service Provider

University

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Ivan Burke
Head of Research Development and Innovation at CSIR
My main use case for Cybereason Endpoint Detection & Response is mostly for incident response.
Read full review of Cybereason Endpoint Detection & Response »
Peter Nowak
Business Development Manager for Cybereason at Bechtle
I use Cybereason XDR for customers who don't have a SOC or managed SOC yet and want to be protected on more than...
Read full review of Cybereason XDR »
Peter Nowak
Business Development Manager for Cybereason at Bechtle
I am part of a reseller with two roles. We are a Managed Service Provider ourselves, and in a way, we compete with...
Read full review of Cybereason Managed Detection & Response »
Peter Nowak
Business Development Manager for Cybereason at Bechtle
My use case involves providing endpoint security. When I introduce the EDR system, in many cases, it replaces the...
Read full review of Cybereason Next-Generation Antivirus »
Kris Nawani
Co-Founder/Director at Bangkok MSP Company Limited
USM Anywhere is used for threat detection and investigation. It provides a solution with built-in threat intelligence...
Read full review of USM Anywhere »

Review 1 of 5

Amit Beniwal
Project Manager at Al Hassan LLC
We use OWASP Zap primarily for discovering vulnerabilities in our web application security testing. We use one...
Read full review of OWASP Zap »

Review 1 of 1

Customer Service

Peter Nowak
Business Development Manager for Cybereason at Bechtle
A colleague informed me that he opened a ticket, and they probably responded within the time limit. Support asked for...
Read full review of Cybereason Next-Generation Antivirus »
Ivan Burke
Head of Research Development and Innovation at CSIR
The solution's technical support was very good. There were only a few integration-related issues, for which...
Read full review of Cybereason Next-Generation Antivirus »
Kris Nawani
Co-Founder/Director at Bangkok MSP Company Limited
The customer service and support are standard, comparable to other companies and nothing particularly good or bad.
Read full review of USM Anywhere »
Anonymous User
IT User
Customer Service: Seven out of 10. Technical Support: Seven out of 10. First level of support is hit and miss, but...
Read full review of USM Anywhere »
Anonymous User
IT Security and Risk Analyst at a transportation company
Cybereason's customer support could be better. For example, their definition of urgency is based on the severity of...
Read full review of Cybereason XDR »
Anonymous User
Network and Security Engineer at a tech services company
Good. They have technically fluent engineers there.
Read full review of USM Anywhere »
Anonymous User
Software Security Architect
I never had the opportunity to communicate with technical support or order support, so I am not familiar with their...
Read full review of Alert Logic MDR »
Christian Caldarone
ISO (Information Security Officer)
Technical support is always helpful and responsive. They do care about their customers.
Read full review of USM Anywhere »
Anonymous User
Security Analyst at a tech company
Some people are excellent, and others not so much. They also seem to sometimes have conflicting information. I often...
Read full review of USM Anywhere »
Anonymous User
Security Consultant at a computer software company
Technical support varies on a case-by-case basis, but sometimes it takes a lot of time for them to come back to us...
Read full review of Cybereason Endpoint Detection & Response »
Lorenzo Ciolfi
VP IT Operations at a financial services firm
Tech support is very good. They usually respond very quickly.
Read full review of USM Anywhere »
Sujaiy Shivakumar
Solutions Architect at Provo IT
Response rates are so-so. I would put them at about 70 percent good, and while 70 percent good is very good for a lot...
Read full review of Alert Logic MDR »
Brett Carson
Director Of Information Technology at a tech services company
Customer Service: I would rate customer service an 8/10. I've received calls from customer service a few times a...
Read full review of USM Anywhere »
Anonymous User
Director of Learning and Development at ACA - Ateliers de conversation anglaise
Cybereason support has been great.
Read full review of Cybereason Endpoint Detection & Response »
Anonymous User
Security Administrator at a financial services firm
Customer Service: This is an area that could be improved. Technical Support: This is an area that could be improved....
Read full review of USM Anywhere »
Anonymous User
Manager, Information Security at a retailer
Tech support is great. Very knowledgeable, reliable, and have resolved all problems, escalated when necessary, and...
Read full review of USM Anywhere »
Anonymous User
Information Security Officer at a healthcare company
High (seldom used).
Read full review of USM Anywhere »
Alaina Callahan
Information Technology Manager at Alaina M Callahan Consultant LLC
I have called them up, and their team is very responsive and very thorough.
Read full review of Alert Logic MDR »
Anonymous User
Principal DevOps Engineer at a tech vendor
Technical support has been okay. It hasn't been great. On a scale of one to 10 scale, I'd say maybe a six. It took...
Read full review of USM Anywhere »
Anonymous User
SOC Intrusion Analyst at a tech services company
10/10 - the AlienVault team is great, and the community is very active.
Read full review of USM Anywhere »
Anonymous User
Security Architect at a tech company
The technical support services are good.
Read full review of Cybereason Endpoint Detection & Response »
George Pate
Facility Manager at a tech services company
We were in constant communication with Alert Logic's technical support team, depending on whether we needed to add...
Read full review of Alert Logic MDR »
Anonymous User
Chief Security Officer at a financial services firm
The AlienVault Technical support is good and has helped out several time with some really specific configurations in...
Read full review of USM Anywhere »
Jerome Arockiam
Senior Security Specialist at Wipro Limited
I would rate the technical support as nine out of ten. Sometimes, follow-ups are required to get a response from...
Read full review of Cybereason Managed Detection & Response »
John Stanford
Senior Network Architect / Network Team Leader at ICE Consulting. Inc.
Their support has been stellar, any issues that we had with trying to get it configured or trying to interpret...
Read full review of USM Anywhere »
Jason G.
Market Development Manager, Cyber Security Consultant at Abacode
In our experience, AlienVault has good customer service.
Read full review of USM Anywhere »
DanielHernandez
Information Security Analyst at a comms service provider
In the security arena, I would give them 9 out of 10. We had a small hiccup at the beginning of our onboarding as...
Read full review of Cybereason Endpoint Detection & Response »
Anonymous User
Technical Consultant at Revel Tech Security Sdn Bhd
Since using the solution, post-installation I have not come to a point where I needed to contact their customer...
Read full review of Cybereason Endpoint Detection & Response »
Anonymous User
Salaes Manager at a tech services company
The vendor should provide technical support services. Instead, we are providing support for the customer. Whenever we...
Read full review of Trustwave Secure Email Gateway »
Anonymous User
System Administrator at a insurance company
The customer support has not been very helpful when issues arise.
Read full review of USM Anywhere »

Review 1 of 30

Amit Beniwal
Project Manager at Al Hassan LLC
The customer service and technical support are high quality. I rate it eight out of ten.
Read full review of OWASP Zap »
Prasant Pokarnaa
Delivery Head - DevOps at Datamato Technologies
We never had to go to anyone for support because OWASP is an old technology tool, and the community is quite large....
Read full review of OWASP Zap »
NathanNV
Elite Global CISO at Scybers
The technical support is very good. We had some issues during installation. We reached out to the support team and...
Read full review of OWASP Zap »
JoelGeorge
Associate at Tata Consultancy
Based on my interactions, they have been very good. They take around 24 hours to get back to you because they're a...
Read full review of OWASP Zap »
AnkithKumar
Application Security Consultant at a tech services company
We haven't needed to reach out for any technical support but I've heard they are quite responsive.
Read full review of OWASP Zap »
EricIgbinosun
Information Security Professional at AEDC
I have not been in contact with technical support.
Read full review of OWASP Zap »
EricIgbinosun
Information Security Professional at AEDC
I've never used technical support. I'm not sure how helpful or responsive they are.
Read full review of OWASP Zap »
Arther Magaya
Head Of Information Security at Aura
OWASP Zap has community support available, but I have never used it because I've never needed it.
Read full review of OWASP Zap »
Saurabh_Srivastava
Manager, Quality Assurance at Managed Markets Insight & Technology, LLC
I rate ZAP support seven out of 10. It's good.
Read full review of OWASP Zap »
Balaji Senthiappan
Assistant Vice President at Hexaware Technologies Limited
I haven't really used technical support. Therefore, I can't really speak to their level of responsiveness or...
Read full review of OWASP Zap »
FA9
Researcher in Cyber Security at Sekolah Tinggi Ilmu Statistik BPS
The documentation is well-written. And the community support for OWASP Zap is good. It's quite helpful.
Read full review of OWASP Zap »
Yudhistiro Kusumonegoro
Security Officer at UnDisclosed
Since it's a community-based tool, I rate the solution's technical support as less than five. It's community support....
Read full review of OWASP Zap »
Alan Gallagher
CEO at Virtual Security International
I have not contacted technical support. It has a very good forum on the website. The users help each other. It's...
Read full review of OWASP Zap »
Associa299191
Security Testing Engineer at a tech services company
I have not used any support for this solution yet.
Read full review of OWASP Zap »
OluwatosinAina
Consultant at a financial services firm
We have not reached out to the technical team for support.
Read full review of OWASP Zap »
Anonymous User
Cyber Security Engineer at a transportation company
Technical support used to be very good. Then they stopped. Now, they are coming back. However, they are behind in...
Read full review of OWASP Zap »
Vinod_Gupta
CEO and Founder at Indicrypt Systems
Presently there is only community support available, and we are able to solve a lot of problems using the...
Read full review of OWASP Zap »
Saraswathi B
Test Automation Project Lead at a tech services company
Customer Service: 4/10 Technical Support: 4/10
Read full review of OWASP Zap »
Anonymous User
Subdirector de Seguridad Informática e Infraestructura at a financial services firm
OWASP is an open-source solution. There's a big community surrounding it, however, it does not have traditional...
Read full review of OWASP Zap »
Anonymous User
Works at a retailer
I haven't used it. If I have a question I'll just Google it. Also, if you go into a forum, while that's kind of like...
Read full review of OWASP Zap »
Dittin A
Staff Scientist/Senior Tech. Officer at a tech vendor
We have not used technical support.
Read full review of OWASP Zap »
Anonymous User
Program Manager at a manufacturing company
OWASP ZAP has a forum to help out customers and analysts, as well as an interaction with other experts for a quick...
Read full review of OWASP Zap »
Vidar Folden
Consultant at Harald A. Møller AS
I never had to reach out to their technical support. The internet forums are great. There's so much open information...
Read full review of OWASP Zap »
Anish Mishra
Team Lead at a tech services company
Community support and documentation are good.
Read full review of OWASP Zap »
Eldar Aydayev
President & Owner at Aydayev's Investment Business Group
I have not had experience with using technical support. I make use of a public community on the public website.
Read full review of OWASP Zap »
Vijayanathan Naganathan
Director - Head of Delivery Services at Ticking Minds Technology Solutions Pvt Ltd
For OWASP, I've been only looking at their community, but I felt that PortSwigger has much better tech support. In...
Read full review of OWASP Zap »
Anonymous User
Technologist at a tech services company
Technical support is excellent. The maintainers have gone well beyond what would be expected of any open-source...
Read full review of OWASP Zap »
RajKumar3
Business Analyst at Experion Technologies
I haven't needed technical support to date and I haven't yet started using the community support.
Read full review of OWASP Zap »
PiyushSharma
Technical Specialist(DevOps) at a tech services company
We are using the open source version so we have no technical support for now.
Read full review of OWASP Zap »

Review 1 of 29

Technical Support

No Data Available

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