Compare LevelBlue vs OWASP

LevelBlue

Based on 181 reviews.

OWASP

Based on 41 reviews.

Latest Research

Buyer's Guide

OWASP Zap vs. PortSwigger Burp Suite Professional

August 2026

PortSwigger Burp Suite Professional vs. OWASP Zap

Updated: August 2026

Sample Customers

OWASP Zap

1. Google 2. Microsoft 3. IBM 4. Amazon 5. Facebook 6. Twitter 7. LinkedIn 8. Netflix 9. Adobe 10. PayPal 11. Salesforce 12. Cisco 13. Oracle 14. Intel 15. HP 16. Dell 17. VMware 18. Symantec 19. McAfee 20. Citrix 21. Red Hat 22. Juniper Networks 23. SAP 24. Accenture 25. Deloitte 26. Ernst & Young 27. PwC 28. KPMG 29. Capgemini 30. Infosys 31. Wipro 32. TCS

Popular Solutions

USM Anywhere

2 reviews

Cybereason Endpoint Detection & Response

2 reviews

Alert Logic MDR

5 reviews

OWASP Zap

4 reviews

Top Industries

Construction Company

26%

Outsourcing Company

13%

Financial Services Firm

10%

Comms Service Provider

10%

Computer Software Company

10%

Comms Service Provider

Financial Services Firm

University

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Peter Nowak
Business Development Manager for Cybereason at Bechtle
I use Cybereason XDR for customers who don't have a SOC or managed SOC yet and want to be protected on more than...
Read full review of Cybereason XDR »
Peter Nowak
Business Development Manager for Cybereason at Bechtle
I am part of a reseller with two roles. We are a Managed Service Provider ourselves, and in a way, we compete with...
Read full review of Cybereason Managed Detection & Response »
Peter Nowak
Business Development Manager for Cybereason at Bechtle
My use case involves providing endpoint security. When I introduce the EDR system, in many cases, it replaces the...
Read full review of Cybereason Next-Generation Antivirus »
Kris Nawani
Co-Founder/Director at Bangkok MSP Company Limited
USM Anywhere is used for threat detection and investigation. It provides a solution with built-in threat intelligence...
Read full review of USM Anywhere »
Anonymous User
Security Delivery Analyst at a consultancy
We use it to improve detection in the whole industrial sector. We are a big energy company. Across multiple...
Read full review of Cybereason Endpoint Detection & Response »

Review 1 of 5

Amit Beniwal
Project Manager at Al Hassan LLC
We use OWASP Zap primarily for discovering vulnerabilities in our web application security testing. We use one...
Read full review of OWASP Zap »

Review 1 of 1

Customer Service

Marcelo Raza
Cyber Security Architect at Oakmount
The solution's technical support is provided to us from Chicago by an analyst who also provides support to many in...
Read full review of Trustwave DbProtect »
Alex Alexandre
System Administrator at INSIGHT CREDIT UNION
Technical support is great. They are very responsive and they know their product.
Read full review of Alert Logic MDR »
Alex Lapinski
Cyber Security & ICT Director at Polish Security Experts Association
We are currently in the POC stage. I haven't had a chance to explore the tool's support.
Read full review of Cybereason Next-Generation Antivirus »
Abhinav Srivastava
Senior Project Executive at Hitachi Solutions India Pvt. Ltd.
The technical support for Cybereason Endpoint Detection & Response is okay. We have some open cases, and the support...
Read full review of Cybereason Endpoint Detection & Response »
Ivan Burke
Head of Research Development and Innovation at CSIR
Cybereason's support is very good. They are very quick at setting up a new instance. Usually, when we have an IR,...
Read full review of Cybereason XDR »
Anonymous User
Network Administrator at a legal firm
Customer Service: Very high. Any issues I've had they've been quick to answer and help. Technical Support: Their...
Read full review of USM Anywhere »
Chauncey Taylor
Network Security Engineer at Modec Inc
Technical support is pretty decent with Alert Logic. The engineers behind the scenes, when I have called them, have...
Read full review of Alert Logic MDR »
Anonymous User
IT Assistant at a financial services firm
Customer Service: 10, they have great customer Service Technical Support: 10
Read full review of USM Anywhere »
Anonymous User
Information Security Administrator at a government
10/10
Read full review of USM Anywhere »
JonathanChawatama
IT Security Consultant at ZOL Zimbabwe
Technical support is very competitive.
Read full review of Trustwave Secure Web Gateway [EOL] »
SOCmgr67
‎SOC Manager at a tech services company
Technical support is very good from their side.
Read full review of USM Anywhere »
Alaina Callahan
Information Technology Manager at Alaina M Callahan Consultant LLC
I have called them up, and their team is very responsive and very thorough.
Read full review of Alert Logic MDR »
Anonymous User
System Administrator at a insurance company
The customer support has not been very helpful when issues arise.
Read full review of USM Anywhere »
Anonymous User
SOC Analyst II at Shatter I.T.
AV support has never been anything less than amazing.
Read full review of USM Anywhere »
Anonymous__
Senior Project Manager at a transportation company
The support that the company offers is very good. We've been quite satisfied. I find them to be exceptionally...
Read full review of Cybereason Endpoint Detection & Response »
Anonymous User
Security Consultant at a tech consulting company
Excellent! Every time I have had an issue, the customer and technical support has been outstanding. The support desk...
Read full review of USM Anywhere »
Anonymous User
Regional Database Administrator / Information Security Analyst at a non-profit
The technical support isn't entirely the best. I would give them a rating of 6/10.
Read full review of Trustwave DbProtect »
Anonymous User
Security Analyst at a manufacturing company
I communicate with technical support via email. They're responsive.
Read full review of Cybereason Deep Respond [EOL] »
Anonymous User
Owner at ThatsIT Consultants
I have not been in touch with their technical support. I deal with the technical account manager. When I read up the...
Read full review of USM Anywhere »
Anonymous User
Security Manager at a healthcare company
We haven't had to use technical support.
Read full review of Trustwave App Scanner [EOL] »
Anonymous User
Project Manager at a construction company
Technical support was not bad. It wasn't the best because we don't manage it internally, but it's been okay.
Read full review of Trustwave WebMarshal [EOL] »
Anonymous User
Director of Learning and Development at ACA - Ateliers de conversation anglaise
Cybereason support has been great.
Read full review of Cybereason Endpoint Detection & Response »
Farooq Akbar
Cloud & Systems Admin at Service Management Group, Inc.
Support is not so good, honestly. The response time could be faster.
Read full review of Trustwave Secure Email Gateway »
Anonymous User
DevOps Engineer at a tech services company
We have not used the technical support but we have clear documentation that we use.
Read full review of USM Anywhere »
Karl Hart, Acse, Ceh, Chfi, Cissp
Information Security Manager at a tech services company
Customer Service: I give customer service five stars, they are always available and very helpful. Technical Support:...
Read full review of USM Anywhere »
Anonymous User
Security Consultant at a computer software company
Technical support varies on a case-by-case basis, but sometimes it takes a lot of time for them to come back to us...
Read full review of Cybereason Endpoint Detection & Response »
Anonymous User
Associate Software Engineer(Security) at a tech company
Customer Service: 8/10. Technical Support: 7/10.
Read full review of Trustwave App Scanner [EOL] »
Anonymous User
Security Consultant at a tech consulting company
All of the bug reports have been sent to AlienVault and have been handled with skill. At least once we got to talk to...
Read full review of USM Anywhere »
Anonymous User
Technical Specialist Manager at a tech services company
Though I don't have much experience with the technical support of the product, I rate the technical support a nine...
Read full review of Cybereason Endpoint Detection & Response »
Anonymous User
Salaes Manager at a tech services company
The vendor should provide technical support services. Instead, we are providing support for the customer. Whenever we...
Read full review of Trustwave Secure Email Gateway »

Review 1 of 30

Saurabh_Srivastava
Manager, Quality Assurance at Managed Markets Insight & Technology, LLC
I rate ZAP support seven out of 10. It's good.
Read full review of OWASP Zap »
JoelGeorge
Associate at Tata Consultancy
Based on my interactions, they have been very good. They take around 24 hours to get back to you because they're a...
Read full review of OWASP Zap »
EricIgbinosun
Information Security Professional at AEDC
I have not been in contact with technical support.
Read full review of OWASP Zap »
Prasant Pokarnaa
Delivery Head - DevOps at Datamato Technologies
We never had to go to anyone for support because OWASP is an old technology tool, and the community is quite large....
Read full review of OWASP Zap »
Arther Magaya
Head Of Information Security at Aura
OWASP Zap has community support available, but I have never used it because I've never needed it.
Read full review of OWASP Zap »
AnkithKumar
Application Security Consultant at a tech services company
We haven't needed to reach out for any technical support but I've heard they are quite responsive.
Read full review of OWASP Zap »
NathanNV
Elite Global CISO at Scybers
The technical support is very good. We had some issues during installation. We reached out to the support team and...
Read full review of OWASP Zap »
Amit Beniwal
Project Manager at Al Hassan LLC
The customer service and technical support are high quality. I rate it eight out of ten.
Read full review of OWASP Zap »
EricIgbinosun
Information Security Professional at AEDC
I've never used technical support. I'm not sure how helpful or responsive they are.
Read full review of OWASP Zap »
Vidar Folden
Consultant at Harald A. Møller AS
I never had to reach out to their technical support. The internet forums are great. There's so much open information...
Read full review of OWASP Zap »
RajKumar3
Business Analyst at Experion Technologies
I haven't needed technical support to date and I haven't yet started using the community support.
Read full review of OWASP Zap »
Balaji Senthiappan
Assistant Vice President at Hexaware Technologies Limited
I haven't really used technical support. Therefore, I can't really speak to their level of responsiveness or...
Read full review of OWASP Zap »
Dittin A
Staff Scientist/Senior Tech. Officer at a tech vendor
We have not used technical support.
Read full review of OWASP Zap »
Eldar Aydayev
President & Owner at Aydayev's Investment Business Group
I have not had experience with using technical support. I make use of a public community on the public website.
Read full review of OWASP Zap »
Anonymous User
Works at a retailer
I haven't used it. If I have a question I'll just Google it. Also, if you go into a forum, while that's kind of like...
Read full review of OWASP Zap »
Vinod_Gupta
CEO and Founder at Indicrypt Systems
Presently there is only community support available, and we are able to solve a lot of problems using the...
Read full review of OWASP Zap »
Anonymous User
Program Manager at a manufacturing company
OWASP ZAP has a forum to help out customers and analysts, as well as an interaction with other experts for a quick...
Read full review of OWASP Zap »
Anonymous User
Technologist at a tech services company
Technical support is excellent. The maintainers have gone well beyond what would be expected of any open-source...
Read full review of OWASP Zap »
OluwatosinAina
Consultant at a financial services firm
We have not reached out to the technical team for support.
Read full review of OWASP Zap »
Vijayanathan Naganathan
Director - Head of Delivery Services at Ticking Minds Technology Solutions Pvt Ltd
For OWASP, I've been only looking at their community, but I felt that PortSwigger has much better tech support. In...
Read full review of OWASP Zap »
Anonymous User
Cyber Security Engineer at a transportation company
Technical support used to be very good. Then they stopped. Now, they are coming back. However, they are behind in...
Read full review of OWASP Zap »
Associa299191
Security Testing Engineer at a tech services company
I have not used any support for this solution yet.
Read full review of OWASP Zap »
Anish Mishra
Team Lead at a tech services company
Community support and documentation are good.
Read full review of OWASP Zap »
PiyushSharma
Technical Specialist(DevOps) at a tech services company
We are using the open source version so we have no technical support for now.
Read full review of OWASP Zap »
Yudhistiro Kusumonegoro
Security Officer at UnDisclosed
Since it's a community-based tool, I rate the solution's technical support as less than five. It's community support....
Read full review of OWASP Zap »
Saraswathi B
Test Automation Project Lead at a tech services company
Customer Service: 4/10 Technical Support: 4/10
Read full review of OWASP Zap »
Anonymous User
Subdirector de Seguridad Informática e Infraestructura at a financial services firm
OWASP is an open-source solution. There's a big community surrounding it, however, it does not have traditional...
Read full review of OWASP Zap »
Alan Gallagher
CEO at Virtual Security International
I have not contacted technical support. It has a very good forum on the website. The users help each other. It's...
Read full review of OWASP Zap »
FA9
Researcher in Cyber Security at Sekolah Tinggi Ilmu Statistik BPS
The documentation is well-written. And the community support for OWASP Zap is good. It's quite helpful.
Read full review of OWASP Zap »

Review 1 of 29

Technical Support

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