Cybereason Endpoint Detection & Response Reviews

Users report Cybereason Endpoint Detection & Response increases network visibility and reduces response time to threats by at least 50%. Adware removal improves the environment significantly. Cybereason helps small security teams effectively assess threat impact quickly through a single user interface. While initial setup was challenging, users anticipate a positive return on investment within 12 to 24 months. Enhanced alert systems isolate compromised systems immediately, showing strong potential for protecting the network and providing valuable insights.

Cybereason Endpoint Detection & Response offers pricing based on the number of endpoints covered, with users noting it as relatively affordable compared to larger competitors. While some find it somewhat expensive, many highlight the inclusion of features like firewall control without extra charges. Users appreciate that Cybereason avoids additional costs often imposed by other vendors. Setup costs can be lower if existing expertise within the business is utilized, but some prefer not purchasing through third-party channels.

• "Though it is not the cheapest solution but it fits our budget. We pay an annual licensing fee."
• "The pricing is manageable."
• "On a scale of one to ten, where one is cheap and ten is expensive, I rate the pricing an eight."

Organizations primarily use Cybereason Endpoint Detection & Response for endpoint security, threat detection, and response on various platforms including Windows, Mac, and Linux. It is instrumental in identifying suspicious activities, malware detection, threat hunting, and enhancing security postures across diverse environments. Companies benefit from its deep threat hunting capabilities and effective monitoring of endpoints, contributing to improving security in sectors like energy and industrial, with comprehensive incident response and protection for numerous endpoints worldwide.

Cybereason Endpoint Detection & Response customer service and support demonstrate competent and cooperative assistance. Users express satisfaction and find support knowledgeable and helpful, though some note delays in issue resolution, especially when involving engineering. Responsiveness varies, with quicker responses for partners. Generally, users rate support between seven to nine out of ten, appreciating the team’s expertise and availability. Some believe support could improve in responsiveness and feedback, while many remain content with the assistance received.

Cybereason Endpoint Detection & Response's initial setup was mostly straightforward for users with some reporting that it required understanding prerequisites and creating packages tailored to specific needs. Deployment speed varied, ranging from a few days to months, depending on scale and approach. Users highlighted that vendor support, training, and dedicated packages enhanced ease. A few encountered minor issues that were quickly resolved, often unrelated to Cybereason's performance. Many found the setup accessible and uncomplicated.

Cybereason Endpoint Detection & Response demonstrates strong scalability, supporting organizations with extensive endpoints and large teams. Users report seamless expansion, ease in increasing capacity, and consistent performance in intricate environments. Noteworthy qualities include effortless implementation in SaaS deployments and the ability to handle substantial endpoint growth without degrading system efficiency. Maintenance is necessary for sensor updates and policy adjustments, yet the platform facilitates smooth scaling across various operating systems and infrastructures.

Cybereason Endpoint Detection & Response demonstrates solid stability. Users mostly report a strong, reliable experience without bugs or crashes. Some users experienced response issues or downtime during updates, especially in cloud configurations. Most appreciate the stability, rating it highly, though some wait for the latest version to stabilize further. Performance enhancements over previous systems were noted, with some improvements requested. Communication with Cybereason for quick resolutions is common among users.