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Cybereason Endpoint Detection & Response vs Trellix Endpoint Security Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 9, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
1.0
Cybereason EDR boosts network visibility, reduces threat response time by 50%, and offers ROI in 12-24 months.
Sentiment score
8.0
Trellix Endpoint Security offers valuable ROI by reducing threats and costs, with high satisfaction despite some false positives.
We have observed tremendous return on investment after implementing Trellix Endpoint Security as it is a more cost-effective solution compared to other products.
There are two parts: one is the encryption which is standard and no AI is needed, but the data protection part could benefit from AI to detect new types of data and protect it.
Clients appreciate the solution’s customization capabilities and ongoing product improvements.
 

Customer Service

Sentiment score
5.0
Cybereason's customer service is competent and knowledgeable, though escalations can cause delays, especially without partnership status.
Sentiment score
6.9
Trellix Endpoint Security Platform support is generally praised, though some users note response time inconsistencies and platform-specific service gaps.
Nine is great actually since we have people available when we ask, and they know what they are talking about.
if you're a partner with them, they provide fairly good support through a concept called invest support.
I would rate their customer service nine out of ten.
The response time is a notable issue.
I rate the support from Trellix a perfect ten.
 

Scalability Issues

Sentiment score
6.2
<p>Cybereason Endpoint Detection &amp; Response is highly scalable, effectively supporting large organizations with seamless expansion and flexible adaptation.</p>
Sentiment score
7.8
Trellix Endpoint Security efficiently scales across diverse environments, handling thousands of endpoints with seamless expansion and robust performance.
I would rate the scalability of the solution as a six out of ten, indicating some challenges due to downtime requirements.
Trellix Endpoint Security is scalable.
 

Stability Issues

Sentiment score
5.5
Cybereason EDR is reliable with occasional upgrade issues, but improves system speed, and support resolves performance concerns.
Sentiment score
8.2
Trellix Endpoint Security Platform is stable, reliable, and handles high loads well, though some performance issues are acknowledged.
We inform Cybereason about any issues, and they work on a new solution, either with an update or a custom fix in anticipation of the next update.
I would rate the stability of Trellix Endpoint Security as near perfect, close to ten out of ten.
I would rate its stability as nine out of ten.
I think it's stable enough; earlier it had glitches, but now it's stable enough.
 

Room For Improvement

Cybereason needs better support, simpler deployment, and enhanced features, including automation, dashboard design, and compatibility improvements.
Users seek performance, UI, integration improvements in Trellix Endpoint Security, along with faster updates and better support.
It doesn't support Microsoft Windows Hello authentication.
It would also help if detection specifics were identified more quickly and the problem-solving process accelerated, especially to meet larger clients' expectations.
The product does not seem to be cloud-native.
 

Setup Cost

Cybereason offers a competitively priced, comprehensive EDR solution with potential cost benefits for experienced users in enterprises.
Trellix Endpoint Security is competitively priced, offering flexible licensing and value, though renewal costs might increase over time.
Trellix Endpoint Security is cost-effective and provides excellent value for money.
The license costs are very reasonable, around 1,000 to 1,200 rupees per year.
 

Valuable Features

Cybereason EDR offers real-time threat visibility, automatic isolation, and extensive threat-hunting for efficient endpoint management and minimal false positives.
Trellix Endpoint Security provides advanced threat protection, ease of use, and customizable policies for effective ransomware and malware defense.
I can create groups of endpoints and define policies with multiple modules to activate or deactivate based on needs.
Trellix Endpoint Security is a proven, robust, and cost-effective solution that protects the organization from different types of ransomware and attacks.
The detection capability of Trellix Endpoint Security is higher than traditional antivirus solutions.
Including options like Application Control (formerly Solidcore), integrated monitoring, change control, DLP, and advanced threat protection, the solution offers comprehensive security.
 

Categories and Ranking

Cybereason Endpoint Detecti...
Ranking in Endpoint Protection Platform (EPP)
37th
Ranking in Endpoint Detection and Response (EDR)
28th
Average Rating
7.8
Reviews Sentiment
5.6
Number of Reviews
22
Ranking in other categories
No ranking in other categories
Trellix Endpoint Security P...
Ranking in Endpoint Protection Platform (EPP)
9th
Ranking in Endpoint Detection and Response (EDR)
9th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
158
Ranking in other categories
Extended Detection and Response (XDR) (10th)
 

Mindshare comparison

As of August 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of Cybereason Endpoint Detection & Response is 0.8%, down from 1.1% compared to the previous year. The mindshare of Trellix Endpoint Security Platform is 3.8%, down from 4.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

Ivan Burke - PeerSpot reviewer
Offers useful threat hunting and response capabilities but struggles to justify cost for smaller deployments
I mostly work with incident response, so I work with a bunch of them interchangeably, but mostly with the EDR components; I also get involved with some of the XDR components, especially for the cloud. Regarding analysis features, such as deep behavioral detection, I do use it sometimes; I usually don't use the automated version of it, as I prefer threat hunting directly, depending on if the season is available. I know some of them have pretty good analytics engines, but I tend to do the threat hunting on my own. I manage incident response for a bunch of companies, so some of them have Cybereason Endpoint Detection & Response integrated into Sentinel, some into Fortinet, and others into various tools. When considering cost-effectiveness, their pricing structure works such that if you're a large organization with more than a thousand endpoints to deploy to, then Cybereason Endpoint Detection & Response is worthwhile. But for anything less than 300, it's too expensive; obviously, the more you buy, the better the price, making it cheaper for you. Cybereason Endpoint Detection & Response best fits enterprise-level businesses such as huge corporations; however, we are in the process of removing it from many of our endpoint clients because it's not really showing enough value for them at the moment. We're trying to see how we can improve it with some of our clients, but at the moment, it's struggling compared to other EDR solutions that we have deployed. On a scale of one to ten, I rate Cybereason Endpoint Detection & Response a six.
Abdullah Al Hadi - PeerSpot reviewer
Customization capabilities allow clients to autonomously deploy policies
There are a few areas where Trellix Endpoint Security can improve. Firstly, the high CPU utilization when agents are installed can negatively impact client systems. Another issue is with end-users outside the network, where the agent handler sometimes fails to deploy the product properly. Improvements are needed in forensic analytics to detect specific vulnerabilities. It would also help if detection specifics were identified more quickly and the problem-solving process accelerated, especially to meet larger clients' expectations.
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Financial Services Firm
11%
Manufacturing Company
8%
Government
7%
Government
13%
Manufacturing Company
13%
Computer Software Company
11%
Financial Services Firm
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Cybereason Endpoint Detection & Response?
Comparison with other products showed it be cheaper than some larger competitors. Set up cost for us were cheaper as we already had users experienced with the product in other business units. Initi...
What is your primary use case for Cybereason Endpoint Detection & Response?
We use it to improve detection in the whole industrial sector. We are a big energy company. Across multiple endpoints, we deploy the EDR to secure all, improve detection, and also attempt to automa...
How does McAfee Endpoint Security compare with MVISION?
The flexible manageability of McAfee Endpoint Security is one of our favorite aspects of this solution. You can deploy various components as desired with McAfee Endpoint Security, whereas many othe...
How does Crowdstrike Falcon compare with FireEye Endpoint Security?
The Crowdstrike Falcon program has a simple to use user interface, making it both an easy to use as well as an effective program. Its graphical design is such that it makes an extremely useful too...
What do you like most about McAfee Endpoint Security?
It provides a robust defense against cybersecurity threats while offering user-friendly features like notifications and approval prompts.
 

Also Known As

Cybereason EDR, Cybereason Deep Detect & Respond
McAfee Endpoint Security, McAfee Endpoint Protection, Intel Security Total Protection for Endpoint, McAfee Complete Endpoint Protection, Trellix Endpoint Security (ENS)
 

Overview

 

Sample Customers

Lockheed Martin, Spark Capital, DocuSign, Softbank Capital
inHouseIT, Seagate Technology
Find out what your peers are saying about Cybereason Endpoint Detection & Response vs. Trellix Endpoint Security Platform and other solutions. Updated: August 2025.
865,164 professionals have used our research since 2012.