No more typing reviews! Try our Samantha, our new voice AI agent.
Cybereason Endpoint Detection & Response Logo

Cybereason Endpoint Detection & Response pros and cons

Vendor: LevelBlue
3.9 out of 5

Pros & Cons summary

Buyer's Guide

Get pricing advice, tips, use cases and valuable features from real users of this product.
Get the report

Prominent pros & cons

PROS

Cybereason Endpoint Detection & Response enables real-time mitigation and isolation of threats.
The command line mitigation feature is highly valued for handling investigations.
Threat hunting and investigation capabilities offer significant added value.
Cybereason Endpoint Detection & Response dramatically increases network visibility.
The ease and clarity of Cybereason Endpoint Detection & Response setup is frequently praised.

CONS

Cybereason Endpoint Detection & Response initially took some time to deploy and can be complicated for smaller organizations.
There are frequent issues with false positives and duplication of alerts, leading to increased alerts to manage.
The PowerShell compatibility of Cybereason Endpoint Detection & Response has certain limitations, impacting day-to-day business operations.
The device control features, particularly USB management, require enhancement for better network coverage and connectivity.
Grouping functionality in Cybereason Endpoint Detection & Response needs improvement, and users are looking for enhanced operational capabilities, including the ability to create groups of groups with inheritance.
 

Cybereason Endpoint Detection & Response Pros review quotes

Ivan Burke - PeerSpot reviewer
Head of Research Development and Innovation at CSIR
Jul 30, 2025
To get my Cybereason instance up and running, I just install it; it takes less than a minute or two to actually install and run the installer.
reviewer2642739 - PeerSpot reviewer
Security Delivery Analyst at a consultancy with 10,001+ employees
Jan 16, 2025
What I find most valuable is the clarity of the platform. It is very straightforward.
AtulChaurasia - PeerSpot reviewer
Operational Technical Security at Metro Bank
Aug 28, 2023
The initial setup process is straightforward.
Learn what your peers think about Cybereason Endpoint Detection & Response. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
893,244 professionals have used our research since 2012.
Chad Kliewer - PeerSpot reviewer
Information Security Officer at PTCI
Jan 26, 2022
They do a very good job of providing multi-stage visualizations of malicious operations that immediately show all attack details across all devices and users. Since it is MalOp-centric model, you can see if there has been a similar operation across multiple machines. If it is the same thing appearing on multiple machines, you see all the machines and users affected in one screen.
DH
Information Security Analyst at a comms service provider with 51-200 employees
Jan 15, 2022
We didn't have the visibility that we now have. It has increased our visibility by a lot. So, we put a lot more time into really looking at our environment and what is happening throughout our different networks. It has increased our visibility by around fivefold.
reviewer1678386 - PeerSpot reviewer
Senior Security Engineer at a financial services firm with 1,001-5,000 employees
Sep 23, 2021
Their EDR solution, the ability to mitigate issues through their command line, is probably the best feature that we've had. We use that all the time. It's very useful for doing investigations.
JB
Director of Learning and Development at ACA - Ateliers de conversation anglaise
Dec 21, 2021
Cybereason's threat hunting and investigation are the most valuable features. Threat hunting is a user-friendly feature that keeps you safe. Investigation offers an added value that I haven't seen with other EDR services. It allows you to find specific policy problems within your environment.
TR
Information Security Manager at Cabot Financial (Marlin) Limited
Jan 3, 2024
The interface is user-friendly.
Abhinav Srivastava - PeerSpot reviewer
Senior Project Executive at Hitachi
Jul 3, 2022
What I like most about Cybereason Endpoint Detection & Response is the support because the support is good. The solution is also easy to use, and it has a dashboard. Everything is good, and there's no problem with it.
NL
Information Security Administrator at a insurance company with 1,001-5,000 employees
Jun 9, 2021
Cybereason absolutely enables us to mitigate and isolate on the fly. Our managed detection response telemetry has dropped dramatically since we began using it. It's very top-of-mind. We were running some tabletop exercises and none of the detections were getting triggered by the managed security services provider. So we needed to find a solution that would trigger high-fidelity alerts. That was Cybereason and it dramatically changed our landscape from the detection and response perspective.
 

Cybereason Endpoint Detection & Response Cons review quotes

Ivan Burke - PeerSpot reviewer
Head of Research Development and Innovation at CSIR
Jul 30, 2025
We are in the process of removing it from many of our endpoint clients because it's not really showing enough value for them at the moment.
reviewer2642739 - PeerSpot reviewer
Security Delivery Analyst at a consultancy with 10,001+ employees
Jan 16, 2025
I would like to see improvements on the operational side, specifically in grouping.
AtulChaurasia - PeerSpot reviewer
Operational Technical Security at Metro Bank
Aug 28, 2023
It should be more stable, and the sensor needs improvement in terms of connectivity.
Learn what your peers think about Cybereason Endpoint Detection & Response. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
893,244 professionals have used our research since 2012.
Chad Kliewer - PeerSpot reviewer
Information Security Officer at PTCI
Jan 26, 2022
While the product is very good, there are still some areas for improvement. The initial triage area could be a bit simpler. They get into the weeds real fast; it gets very detailed very fast. I am still looking for an easier triage layer on top with the ability to dig deeper.
DH
Information Security Analyst at a comms service provider with 51-200 employees
Jan 15, 2022
Its Microsoft PowerShell protections still need some compatibility improvements. We have run across just a few. It is compatible with 90% of what we have in our network, but there is that 10% that we are still struggling with as far as compatibility with the type of PowerShell scripts needed to run our day-to-day business.
reviewer1678386 - PeerSpot reviewer
Senior Security Engineer at a financial services firm with 1,001-5,000 employees
Sep 23, 2021
Compared to our previous endpoint, we have a lot more false positives and a lot more duplication of alerts. So we're chasing more alerts.
JB
Director of Learning and Development at ACA - Ateliers de conversation anglaise
Dec 21, 2021
The deployment on individual endpoints is more geared toward larger organizations. It might prove to be a bit too complicated for a smaller organization. You need to know what you're doing when you're deploying the sensor.
TR
Information Security Manager at Cabot Financial (Marlin) Limited
Jan 3, 2024
The network coverage becomes an issue most of the time.
Abhinav Srivastava - PeerSpot reviewer
Senior Project Executive at Hitachi
Jul 3, 2022
What needs to improve in Cybereason Endpoint Detection & Response and what I'd like to see in its next release is a centralized dashboard that allows you to view what is there, similar to what's on Symantec Endpoint Protection Manager: a beautiful display and reporting. Cybereason Endpoint Detection & Response has to start with the compliance, the homepage, etc. Everything should be there and should be customizable. The options should be there. The tool is very good currently, but visibility for IT administrators is lacking and needs to be worked on.
NL
Information Security Administrator at a insurance company with 1,001-5,000 employees
Jun 9, 2021
Ad hoc higher-level reporting to senior management can be improved or can be implemented. That's definitely an area of improvement that they need to focus on.