Compare Malwarebytes vs SentinelOne

Malwarebytes

Based on 38 reviews.

SentinelOne

Based on 492 reviews.

Latest Research

Buyer's Guide

Malwarebytes Teams vs. SentinelOne Singularity Endpoint

June 2026

SentinelOne Singularity Endpoint vs. Malwarebytes Teams

Updated: June 2026

Buyer's Guide

Malwarebytes Teams vs. SentinelOne Singularity Endpoint

June 2026

Malwarebytes Teams vs. SentinelOne Singularity Endpoint

Updated: June 2026

Sample Customers

Malwarebytes Teams

Knutson Construction

SentinelOne Singularity Endpoint

Havas, Flex, Estee Lauder, McKesson, Norfolk Southern, JetBlue, Norwegian airlines, TGI Friday, AVX, Fim Bank

SentinelOne Wayfinder Threat Detection and Response

Norwegian Airlines, TGI Fridays, AVX, FIMBank

Popular Solutions

Malwarebytes Teams

2 reviews

Malwarebytes Endpoint Protection

1 reviews

SentinelOne Singularity Endpoint

107 reviews

SentinelOne Singularity Cloud Security

59 reviews

SentinelOne Wayfinder Threat Detection and Response

13 reviews

Top Industries

Comms Service Provider

14%

Construction Company

10%

Financial Services Firm

Outsourcing Company

Financial Services Firm

10%

Computer Software Company

10%

Manufacturing Company

Outsourcing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Anonymous User
Chief Executive Officer at a wholesaler/distributor
Malwarebytes runs on my laptop.
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Ky Lw
IT Consultant at Rigorsys Inc
I primarily use the product to filter user actions. When a user opens a link, it catches patterns based on malware...
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Review 1 of 2

Vaibhav Mahendra Kolhe
Soc Analyst at Softcell Technologies Limited
The primary use cases for SentinelOne Singularity Complete include endpoint security to detect, prevent, and respond...
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Dev Reshwal
Technical Support Executive at Softcell Technologies Limited
In my daily work, the main use case for SentinelOne Singularity AI SIEM is creating rules, fine-tuning, source...
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GANESAN K
Senior Technical Engineer at Safezone Secure Solutions Private Limited
Purple AI addresses queries and analysis on threats. If you have a threat incident while using the SentinelOne...
Read full review of Purple AI »
KetanPatel7
Software Developer at Softcell Technologies Limited
I have recently used SentinelOne Singularity Cloud Security. We also have the CrowdStrike EDR tool, which is similar...
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Anonymous User
Desktop Support Engineer at a outsourcing company
My primary use case for SentinelOne Wayfinder Threat Detection and Response is to proactively detect, investigate,...
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Review 1 of 5

Customer Service

Chong Kah Wooi
Technical Manager at Ipenet Solutions
I've made some contact with support. I didn't have much need for support.
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Anas Anas
Solution Consultant at Creation for Smart Software Development
I have not used the support from Malwarebytes.
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Dinesh Yadav
Sales Director at CLOUD MIND
The solution's technical support is clear as per the SLA. The support is provided to us immediately whenever needed....
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Anonymous User
Cyber Security Team Lead (Endpoint) at a manufacturing company
I'd say that Malwarebytes support is fine, but they lack maturity when it comes to enterprise-class security solutions.
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Veer Sharma
Branch Manager at Datec (Fiji) Limited
We've been in touch with technical support on a few deployments at this point. On a couple of deployments, we had...
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Andy Lim
Executive Director at a tech services company
From the perspective of our technicians and engineers, the support was very good. We are rating it in comparison to...
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Anonymous User
Founder at a tech services company
I can't comment on technical support. It's probably fine, however, I don't think we've ever engaged with them.
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Anonymous User
Network Manager at a energy/utilities company
Their technical support is outstanding.
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Anonymous User
Cyber Security Engineer at a tech services company
They have not been receptive to our suggestions about the product and have not resolved the issues that we have...
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OlawumiFamilusi
Security Engineer at a retailer
The technical support services are good. The response time depends on the severity of the issue.
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Anonymous User
Principal Cybersecuirty Analyst at a retailer
I have not contacted technical support.
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Musonda Mutila
IT Oficer at EFC Zambia
The technical support could be improved; we find we have to make several requests before an issue is looked into.
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Anonymous User
IT Compliance Consultant at a tech company
The technical support is good. I really haven't received any good answers about what happens when the product gets...
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Nir Frumer
CEO at Informática 010
I never used technical support. I've never needed it. Not for implementation, at least. I just took two courses...
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Ky Lw
IT Consultant at Rigorsys Inc
I would rate the technical support a ten from a corporate perspective. But from a user perspective, I would rate them...
Read full review of Malwarebytes Endpoint Protection »
Anonymous User
IT Support Specialist at a construction company
I have only been here for about six to nine months. We didn't need to contact them during this time. In fact, I am...
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Iker Alonso
Consultant at a tech services company
The technical support was excellent.
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William Cochran
Senior Systems Engineer at Accurate Corrosion Control, Inc.
The technical support is very good. They're reachable by email, phone, and via support ticket through the Nebula Portal.
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Anonymous User
Owner at a non-tech company
I have never had to call their tech support or anything. I just pay my money and get my benefits.
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Anonymous User
Chief Executive Officer at a wholesaler/distributor
Good customer support is provided, however, I have not contacted their technical support as it was never needed.
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Etienne Riggins
Systems Administrator at a legal firm
Tech support is good. I haven't called them. You don't really have to call them because it is good at stopping stuff.
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Mike Parsons
Senior CyberSecurity Architect and Mentor at BlueTeamAssess LLC
My experience with technical support has always been great.
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Ahmed Fariq Abdullah
Assistant Executive Manager (IT) at lembaga zakat negeri kedah
We've had a good experience with technical support so far. We've been satisfied with the level of service we've...
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Osama-Mohamed
Cyber security manager at Mobile Wave 3
We have contacted technical support. They are very good.
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Review 1 of 24

Stuart-Wilson
Senior Technical Account Manager at a tech services company
I would rate their technical support around seven out of ten. I don't deal with it on a daily basis, but certainly...
Read full review of SentinelOne Wayfinder Threat Detection and Response »
Omkar Gupta
Edr Analyst at Softcell Technologies Limited
I have contacted technical support several times and found them to be excellent as they respond quickly to my...
Read full review of SentinelOne Singularity Endpoint »
Raj Borge
Mdr Analyst at Softcell Technologies
Whenever I get stuck on any alert with SentinelOne Singularity Endpoint and do not understand it, or when I face any...
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ShashikaKodikara
Head of Cybersecurity at Technovage Solution
Our team has had a good experience with customer service and support.
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Tanuja Parab
Dark L2 Web Analyst at a tech services company
I would rate the customer support a ten because it helps us greatly and has been very good for us. I would rate my...
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Magdy Ali
Network & Security Section Head/Digital Transformation at a government
I would rate the technical support by SentinelOne as good, as when I create a ticket, it takes the normal process and...
Read full review of SentinelOne Singularity Cloud Security »
Sushovan Nandan
Sr Manager DevSecOps at Bidgely
The technical support is responsive and they stay in contact with us.
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PrathmeshChavan
IT Developer at Team Global Express
The technical support has been satisfactory.
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Mallappa Bagi
Security Analyst at R V college of Engineering
The tech support is really good. We get responses on time, as defined in the SLAs.
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Chris East
IT Manager at a tech vendor
Technical support is quick and provides great documentation to explain issues and remove agents.
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Sasita Lamchaona
Product Consultant at M.Tech
The technical support is very good, and quick.
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Anonymous User
IT Operations Manager at a retailer
We haven't had to engage with their technical support.
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Fabian Brandt
IT Security Consultant at Systemhaus for you GmbH
I would rate the technical support of SentinelOne Singularity AI SIEM a nine.
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GururajDoni
Mssp architect at Morohub
The solution's technical support is knowledgeable.
Read full review of SentinelOne Singularity Identity »
Abuzer Khan
Network engineer at ACC Ltd
I would describe their support as neutral.
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Anonymous User
Sr. IT Systems Security Admin at a consultancy
The technical support team was quick to answer my question and their answer was precise. I didn't have to go back and...
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Anonymous User
Cloud Engineer at a comms service provider
I haven't had the opportunity to interact with SentinelOne support.
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Anonymous User
Senior IT Support Engineer at a outsourcing company
I think their technical support has some problems with scanning on the Linux machine, but other than that, everything...
Read full review of SentinelOne Wayfinder Threat Detection and Response »
Baltazar Santaella
Deputy CISO at The University of Texas at El Paso
Technical support is super. They are very helpful and relatively quick to respond. Sometimes they take a little bit...
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User:761949
Senior Software Engineer I at a computer software company
Technical support is excellent. One of the selling points of SentinelOne is the incredibly good support.
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AnkitDubey
Admin at ACC Ltd
I have contacted SentinelOne's technical support team once, and they were very helpful. Their communication and...
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Anonymous User
Presales Lead & Delivery Lead at a construction company
I have contacted the technical support and customer support of SentinelOne Singularity Endpoint. I can tell you the...
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Anonymous User
Director of Cybersecurity at a manufacturing company
Support is good. The support team is quick to respond and quick to resolve. We can't ask for anything more.
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Prajwal Bhatkar
Cloud Support Engineer at a construction company
The technical support team's response time is slow at times.
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Anonymous User
Head of Information Technology at a healthcare company
Support is very good, and their help is immediate.
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David Smegelski
Computer Technician at VILLE DE POINTE-CLAIRE
I would rate their support an eight out of ten. The rating would be better if they picked up the phone and had...
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Anonymous User
Senior Analyst at a manufacturing company
So far, everything has been great. During our deployment, I have bugged them a lot, and it has been pretty good. I...
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AbhishekVilas Sawant
Security Analyst at a media company
I would rate SentinelOne's technical support ten out of ten. There have been a number of times when we get in contact...
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Anonymous User
Cyber Security Administrator at a manufacturing company
Their support is great. Keith Fields and Mitch Milligan are always there. They have been super helpful. I knew Keith...
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Anonymous User
Director or IT Security at a educational organization
I have not personally contacted them, but my team has contacted them. Especially during deployment, they were very...
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Review 1 of 30

Technical Support

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