Compare Nagios vs Netwrix

Nagios

Based on 126 reviews.

Netwrix

Based on 46 reviews.

Overview

Nagios, an open-source computer-software application, monitors systems, networks and infrastructure. Nagios offers monitoring and alerting services for servers, switches, applications and services. It alerts users when things go wrong and alerts them a second time when the problem has been resolved. Ethan Galstad and a group of developers originally wrote Nagios as NetSaint. As of 2015 "Agios" also transliterates the Greek word, which means "saint".

Information Not Available

Sample Customers

Nagios Log Server

IBM, impulse, wipro, comteco

NNT Log Tracker Enterprise

Wonga, WHSmith

Popular Solutions

Nagios XI

4 reviews

Nagios Core

6 reviews

Nagios Network Analyzer

0 reviews

Netwrix Endpoint Protector

4 reviews

Netwrix Auditor

2 reviews

NNT Log Tracker Enterprise

0 reviews

Top Industries

Computer Software Company

10%

Financial Services Firm

Manufacturing Company

Government

Financial Services Firm

14%

Manufacturing Company

Government

Comms Service Provider

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Emmanuel Appiah Boateng
Network and Security Engineer at a educational organization
I normally use Nagios XI for our servers. It's not particularly used for network equipment, however, I use it for...
Read full review of Nagios XI »
Gilbert Mwiinga
Baobab College logo System Administrator at a university
Primarily, I use it to monitor the uptime of all equipment, as well as network connectivity, availability, and the...
Read full review of Nagios Network Analyzer »
Syarul Idzuddin Adzmi
Operation Director at a tech services company
In my company, we use Nagios Log Server as our data center.
Read full review of Nagios Log Server »
SyarulIdzuddin Adzmi
Operation Director at a tech services company
We use it for this specific client, they've deployed multiple instances of it across various locations to facilitate...
Read full review of Nagios Fusion »

Review 1 of 4

Sivakumar Mahathevan
Head of Sales and Technical - Malaysia at a tech services company
My customers' usual use cases for this solution are mostly for compliance at this juncture because, in Asia,...
Read full review of Netwrix Endpoint Protector »
RishiPandit
Lead - Technical Services at a tech services company
We use Netwrix Auditor for auditing, log centralizing, centralizing the logs, log management, and for permission...
Read full review of Netwrix Auditor »
Simonas Palevicius
Business Development Manager at a computer software company
Our clients primarily use it for auditing and data classification as they want to know who can access sensitive data,...
Read full review of Netwrix Data Classification »
Jason Peter Stone
Infrastructure Engineer at a logistics company
We use the tool for auditing purposes. We use it to audit specific areas of our business, particularly focusing on...
Read full review of Netwrix StealthINTERCEPT »
Jagganath Tendle
Senior Infra Manager at a tech vendor
I mainly use this solution to meet PCI compliance.
Read full review of NNT Log Tracker Enterprise »

Review 1 of 5

Customer Service

FakhruddinLokhandwala
Solutions Architect at a tech services company
I rate the technical support an eight out of ten.
Read full review of Nagios XI »
Gilbert Mwiinga
Baobab College logo System Administrator at a university
The customer service and support team is good. Whenever I needed assistance, they were responsive and provided the...
Read full review of Nagios Network Analyzer »
Marco Ismael González Rangel
Solutions Architect at a comms service provider
The customer service and support team is good.
Read full review of Nagios Network Analyzer »
Syarul Idzuddin Adzmi
Operation Director at a tech services company
I had raised a ticket with the solution's technical support for some stability issues, and they helped me resolve my...
Read full review of Nagios Log Server »
Anonymous User
Manager Infrastructure at a manufacturing company
As it's an opensource project, there is good contribution to, and good support, from blogs and FAQs.
Read full review of Nagios XI »
reviewer0725215
Manager, Information Technology Monitoring at a tech services company
We didn't get good answers from the solution's technical support.
Read full review of Nagios XI »
Anonymous User
Manager IT / Technical Project at a comms service provider
The support from Nagios XI is good and the response time is good. However, it can take some time to reach the right...
Read full review of Nagios XI »
Anonymous User
Site Reliability Engineer at a tech company
I haven't had the need to use technical support.
Read full review of Nagios Core »
Anonymous User
Technology Innovator and Entrepreneur at a tech services company
In general, tech support is available as needed but it is not inexpensive. Response times are generally within 24...
Read full review of Nagios XI »
Goce Gavrilov
Chief Information Officer at a insurance company
I have not been in touch with Nagios technical support.
Read full review of Nagios Fusion »
Hattab Mahdi
Assistant Director at a manufacturing company
Customer Service: Customer service is good. Technical Support: Technical support is the best.
Read full review of Nagios XI »
Anonymous User
Senior Technical Support Engineer at a cloud solution provider
We have not needed technical support.
Read full review of Nagios Core »
Hattab Mahdi
Assistant Director at a manufacturing company
I have not needed to contact technical support. There are webinars and other information available that I have made...
Read full review of Nagios XI »
Constant Assoukpe
Administrateur reseaux at a comms service provider
It's very stable, so I haven't needed to contact technical support.
Read full review of Nagios Core »
Anonymous User
Network Operations Center Manager at a tech services company
We have not contacted technical support. Most of the online documentation is helpful.
Read full review of Nagios Core »
Nishith Vyas
Sr. System Administrator at a tech services company
I require less customer service because I am using an open source product. But, sincere thanks to the Nagios...
Read full review of Nagios Core »
Hattab Mahdi
Assistant Director at a manufacturing company
I think it's average. It's not fast, but I think it's okay. For the price, I think the quality of support is normal.
Read full review of Nagios XI »
Anonymous User
Operational Lead at a government
The solution's technical support is okay. I am always with the people on the support side.
Read full review of Nagios XI »
Anonymous User
IT Support Technician
Customer Service: Can't comment on this as Nagios Core is supplied without support. Technical Support: This is one...
Read full review of Nagios Core »
Anonymous User
Software Test Engineer at a comms service provider
I didn’t require any service as the documentation is good and most questions are answered on any number of forums.
Read full review of Nagios XI »
Anonymous User
Labs infrastructure & technology team leader at a comms service provider
Customer Service: I'm not using any customer service. Technical Support: I'm not in need of any technical support.
Read full review of Nagios Core »
Michael Nbwiga
IT CIO at a consultancy
We have not been in contact with technical support.
Read full review of Nagios XI »
SyarulIdzuddin Adzmi
Operation Director at a tech services company
I am satisfied with its technical support and I would rate it nine out of ten.
Read full review of Nagios Fusion »
DHINIL KUTTIKADAN
Unix Administrator at a computer software company
Support could be better. The main issue is that their support is in the US. They are only available in a certain...
Read full review of Nagios Log Server »
Krish Sastry
Distributed Systems Architect at a manufacturing company
It's based on a forum. It allows us to get help from support as well as from other clients who may have knowledge.
Read full review of Nagios XI »
Anonymous User
Network Engineer at a retailer
We don't really have technical support from the solution. We rely instead on learning the solution and focusing on...
Read full review of Nagios Core »
UweBergemann
Administrator at a non-profit
I have not contacted technical support for the solution.
Read full review of Nagios Core »
Matthew Camilleri
NMS Team Leader at a comms service provider
We use the support forum. In fact, it's part of the license. Even if you're just a member of the forum, you can still...
Read full review of Nagios XI »
Anonymous User
IT Coordinator at a tech services company
I've never needed to contact the vendor as I have always found my answers via the documentation and Google searches.
Read full review of Nagios Core »
Anonymous User
Network Engineer at a tech services company
I have not needed to contact technical support. Everything installed easily and it works fine.
Read full review of Nagios XI »

Review 1 of 30

Jason Peter Stone
Infrastructure Engineer at a logistics company
The tool's support has been quite responsive and quick to fix any issues.
Read full review of Netwrix StealthINTERCEPT »
Dani Bachour
System Administrator at a manufacturing company
Netwrix Auditor's technical support is nice.
Read full review of Netwrix Auditor »
Mohamed Tantawy
IT Technical Support Deputy General Manager at a financial services firm
The technical support for Netwrix Auditor is excellent, with a maximum ticket resolution time of around 24 hours. I'm...
Read full review of Netwrix Auditor »
Sivakumar Mahathevan
Head of Sales and Technical - Malaysia at a tech services company
I am satisfied with Endpoint Protector support services. It is exceptional.
Read full review of Netwrix Endpoint Protector »
Sivakumar Mahathevan
Head of Sales and Technical - Malaysia at a tech services company
I would rate the technical support for Netwrix Endpoint Protector as a nine because we have trained engineers, and I...
Read full review of Netwrix Endpoint Protector »
Simonas Palevicius
Business Development Manager at a computer software company
The quality of support ultimately depends on the distributor. As for its direct support, it's generally good, but it...
Read full review of Netwrix Data Classification »
Naman Verma.
Security Delivery Specialist at a consultancy
The customer service and support were helpful.
Read full review of Netwrix Endpoint Protector »
Mohammad Amir Hossain
Head of IT Infrastructure at a tech vendor
Their support is very good. We have had very good experiences with them. They have been responsive and they're...
Read full review of Netwrix Endpoint Protector »
RishiPandit
Lead - Technical Services at a tech services company
I have not had experience with technical support from Netwrix.
Read full review of Netwrix Auditor »
Alex Alexandre
system administrator at a financial services firm
The technical support is very good and they are responsive.
Read full review of Netwrix Auditor »
Anonymous User
IT Manager at a marketing services firm
I have not used technical support often, but every time I have, it was perfect. They have good support and they have...
Read full review of Netwrix Endpoint Protector »
Anonymous User
Vice President Operations at a tech services company
We haven't needed to engage tech support.
Read full review of Netwrix Auditor »
Anonymous User
People Operations Manager at a tech services company
For the most part, their technical support has been really responsive and good about setting up time to go over...
Read full review of Netwrix Endpoint Protector »
Sarang Bhagwat
Senior System Administrator at a computer software company
I never needed to contact the vendor for technical support because we faced very few issues. Most concerns were...
Read full review of Netwrix Endpoint Protector »
Ray Grau
Interactive Developer at a marketing services firm
Technical support has been fantastic. They get back to me quickly. They're willing to schedule video conferencing so...
Read full review of Netwrix Endpoint Protector »
Alex Alexandre
system administrator at a financial services firm
One of the areas where there is room for improvement is support. It takes time for them to respond. They need to...
Read full review of Netwrix Endpoint Protector »
Anonymous User
CTO at a aerospace/defense firm
They were excellent. They were very responsive and helpful.
Read full review of Netwrix Endpoint Protector »
Anonymous User
Information Security Manager at a financial services firm
I have never personally been involved with technical support. There was joint deployment with our MSP. There have...
Read full review of Netwrix Endpoint Protector »
Anonymous User
Information Technology Security Engineer at a comms service provider
I would give their support a ten out of ten. I have nothing but good things to say about them. They have good...
Read full review of Netwrix Endpoint Protector »
Anonymous User
IT Engineer at a tech services company
Generally, they are very helpful when we escalate an issue. However, the time difference can make some discussions...
Read full review of Netwrix Endpoint Protector »
Jagganath Tendle
Senior Infra Manager at a tech vendor
I contact technical support on a regular business because we have to customize things as per our requirements. They...
Read full review of NNT Log Tracker Enterprise »
Anonymous User
IT Manager at a tech vendor
Within the past month or two, I have experienced problems and contacted technical support by email. They immediately...
Read full review of Netwrix Endpoint Protector »
Anonymous User
Senior Engineer at a insurance company
Their technical support is perfect. They were awesome whenever I had an issue and contacted them.
Read full review of Netwrix Endpoint Protector »
Darshil Sanghvi
Consultant at a tech services company
There are areas where CoSoSys supports more than other vendors do. For example, they offer support for Windows, Mac,...
Read full review of Netwrix Endpoint Protector »
Shyami Lakshika
Associate Engineer - Network & Security at a tech services company
I have contacted the support once and the experience was good, I was satisfied.
Read full review of Change Tracker Gen7 R2 »
Mahesh Chenchalapu
IT Manager of Information Technology Operations Manager at a aerospace/defense firm
The support is excellent. I got responses promptly, just like the vendor stated. If I email or call support, they are...
Read full review of Netwrix Endpoint Protector »
Mayur Parmar
IT Specialist
We have been in touch with technical support and our experience has been pretty nice.
Read full review of Netwrix Endpoint Protector »
Anonymous User
Security Architect at a tech services company
Our experience with their technical support has been better over the last year. Initially it was a little bit shaky,...
Read full review of Netwrix Endpoint Protector »
Jagganath Tendle
Senior Infra Manager at a tech vendor
NNT's technical support is sound, but the overall time for resolutions could be improved.
Read full review of NNT Log Tracker Enterprise »
Anonymous User
IT Infrastructure Manager at a non-profit
Customer Service: The service we've seen from NNT to date has been extraordinarily good. Technical Support: Technical...
Read full review of NNT Log Tracker Enterprise »

Review 1 of 30

Technical Support

No Data Available

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