Nagios XI Reviews

Name: Nagios XI
Brand: Nagios
Rating: 4.0 (58 reviews)

4.0 out of 5

58 reviews
83% willing to recommend

6,038 followers

What is Nagios XI?

Nagios XI provides monitoring of all mission-critical infrastructure components, including applications, services, operating systems, network protocols, systems metrics, and network infrastructure. Third-party add-ons provide tools for monitoring virtually all in-house and external applications, services, and systems.

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Nagios XI is the #9 ranked solution in top Server Monitoring solutions, #16 ranked solution in Infrastructure Monitoring tools, #17 ranked solution in best Network Monitoring Tools, and #17 ranked solution in top Cloud Monitoring Software. PeerSpot users give Nagios XI an average rating of 8.0 out of 10. Nagios XI is most commonly compared to Veeam Data Platform: Nagios XI vs Veeam Data Platform. Nagios XI is popular among the midsize enterprise segment, accounting for 54% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a educational organization, accounting for 47% of all views.

Helped 851,491 peers since 2012

Featured Nagios XI reviews

Amir Said

Site Duty Manager at Assw

We love Nagios XI due to the fact that JPS Web is very useful. JPS monitors the modem and performs switching, monitoring the computer, and performing switching. We implement some applications and traffic monitoring. The alerting system is very effective. For instance, if we have an alarm on some RAM storage if the traffic is cut or dropped.

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PriyankaBachu

Senior Consultant at Infosys

An area for improvement would be that when we need any modifications for the configurations, we need to delete the host and configure through CPM. It would be great if they could add a feature so that the existing host can be modified through XI. In the next release, I'd like them to add an option to modify the results when configuring through results.

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FakhruddinLokhandwala

Solutions Architect at NTT

Nagios XI doesn't provide scripting. For example, if we have built up multiple IPX tunnels from a base location to a data center location and want to monitor or trigger an alert if the tunnel goes down, Nagios XI does not automatically send alerts notifying us that the tunnel is down. This is a feature we want, and in the past, Nagios completed scripting for us, but it didn't work out well. In addition, Nagios XI doesn't have a feature where we can push the configuration from the server to all our devices. For example, if there are 500 devices in our network and we need to write down a simple command like a show clock or want to write the configuration, we cannot execute this command on all of our devices. We have already raised this issue with Nagios, and they told us they would speak with the BU team to see if this can be applied in the next release. If they do, it will come with an additional license. Another feature we want is the IP SLA Tracking in Cisco. For example, if our ISP connection is traversing through an L2 point, which is a layer two point, we don't have IP-to-IP communication to track those interfaces. So if we need to implement something end-to-end and the interface goes down, we should get alerts for that. And if the interface goes down, there should be specific behaviour so that our traffic can switch over from the LAN or the WAN. That is not in the current Nagios deployment, but they have advised they are working on it.

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Nagios XI mindshare

Product category:

As of May 2025, the mindshare of Nagios XI in the IT Infrastructure Monitoring category stands at 3.7%, down from 4.0% compared to the previous year, according to calculations based on PeerSpot user engagement data.

IT Infrastructure Monitoring

PeerResearch reports based on Nagios XI reviews

Type	Title	Date
Category	IT Infrastructure Monitoring	May 19, 2025	Download
Product	Reviews, tips, and advice from real users	May 19, 2025	Download
Comparison	Nagios XI vs Zabbix	May 19, 2025	Download
Comparison	Nagios XI vs Datadog	May 19, 2025	Download
Comparison	Nagios XI vs Auvik Network Management (ANM)	May 19, 2025	Download

Title	Rating	Mindshare	Recommending
Veeam Data Platform	4.3	N/A	94%	424 interviews Add to research
Datadog	4.3	5.7%	97%	187 interviews Add to research

Valuable Features

Nagios XI offers easy installation, a user-friendly interface, and low-spec server compatibility. Users highlight customization, extensive plugin availability, and script integration features. Real-time monitoring, scalability, and dashboard customization are appreciated. It provides flexible monitoring across devices and processes, with simplified network monitoring and topology visualization. Nagios XI supports creating custom APIs and writing plugins for tailored monitoring. Its open-source nature and strong community support enhance extensibility and performance reliability.

"Nagios XI simplifies our setup and reduces the time spent configuring monitoring tools."
"Nagios XI is easy to install, which sets it apart from other open-source solutions I've tried."
"We love Nagios XI due to the fact that JPS Web is very useful."

Room for Improvement

Nagios XI requires plugins for additional features, making setup complex for non-technical users. Clustering, failover, and multi-region scalability are challenging, while the interface and documentation need enhancement. Users want better integration with ticketing systems and advanced notifications. Existing dashboards are basic, and reporting processes could be simpler. Users desire more standard plug-ins and improved GUI for a user-friendly experience. External automation tools and network visibility could improve, along with simplified technical support and pricing adjustments.

"The user interface needs improvement. Many tools have poor user interfaces, making them hard to manage and navigate."
"The user interface needs improvement."
"The GUI could be improved. It's a bit too basic, and maybe having a GraphQL interface would resolve this."

ROI

Nagios XI significantly impacts time efficiency by allowing efficient monitoring, eliminating the need for manual checks. While some users do not request ROI, others note Nagios XI as critical to infrastructure and give it high ratings, although its cost-effectiveness varies. The effectiveness and efficiency benefits contribute to time savings for support teams. Observations on ROI differ based on different factors, including Datacenter, with some noting it once offered better returns.

Pricing

Enterprise users find Nagios XI's pricing competitive compared to other monitoring tools. While Nagios Core is free, Nagios XI involves annual licensing costs ranging from $3,000 to $6,000, depending on needs. Licensing is perpetual, offering good ROI, but some note complexities and challenges with support costs. Despite this, many consider Nagios XI a cost-effective solution due to its robust features, though some view it as expensive. Free community editions lower initial costs before scaling up.

"As it is not an agentless tool, I think it is expensive."
"Nagios XI is an expensive solution."
"Licensing costs are reasonable."

Popular Use Cases

Nagios XI is primarily utilized for monitoring vast network infrastructures, encompassing servers, switches, and routers. Teams use it to track network devices, operating systems, and server performance, including CPU, memory, and services. Organizations leverage it for both on-premises and cloud environments, monitoring hard drives, bandwidth, and network assets. It supports integration with CRM and ticketing systems, functioning as an effective tool for end-to-end customer support and performance management in diverse settings.

Service and Support

Nagios XI customer service and support receive mostly positive assessments. Many find responses professional and prompt, while others rely on community resources like forums and blogs. Some users note costs are high, and time zones may affect response times. A few report no need for external support due to comprehensive documentation or in-house expertise. Support quality is rated highly by some, although a few mention issues with responsiveness or complexity.

Deployment

Initial setup for Nagios XI is generally straightforward, accompanied by good documentation. However, complexity can arise when integrating plugins or handling network configurations. Setup often requires Linux knowledge, and while simple for experienced users, it can be challenging for beginners. Deployment is time-consuming, particularly when managing multiple devices or custom settings. Some users encounter challenges without a GUI, such as Adagios, while others face performance issues requiring technical support.

Scalability

Nagios XI demonstrates strong scalability for various users and organizations. It performs well for moderate to large infrastructures, with capability to expand disk capacity and integrate distributed monitoring. Users have scaled it successfully across data centers, although challenges arise with configuration and managing large numbers of hosts. Documentation for agent setup can be lacking, leading to complexities. For extensive or cloud-based environments, other options might be preferred. However, scaling in non-cloud environments remains effective.

Stability

Users find Nagios XI very stable with minimal issues. Some report no problems at all, while others note performance challenges with high workloads or specific configurations, often resolved with support. A few mention database-related issues when managing extensive services. Occasionally, stability is affected by network conditions. Despite some performance inconsistencies, most users are pleased with its stability, rating it highly. Its ability to monitor IT infrastructure efficiently is widely appreciated.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Nagios XI Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Educational Organization

47%

Computer Software Company

Financial Services Firm

Manufacturing Company

Government

University

Real Estate/Law Firm

Comms Service Provider

Retailer

Media Company

Construction Company

Healthcare Company

Insurance Company

Energy/Utilities Company

Non Profit

Hospitality Company

Transportation Company

Performing Arts

Legal Firm

Recreational Facilities/Services Company

Outsourcing Company

Marketing Services Firm

Pharma/Biotech Company

Compare Nagios XI with alternative products

Learn more about Nagios XI

Nagios XI uses a powerful Core 4 monitoring engine that provides users with the highest levels of server monitoring performance. This high degree of performance enables nearly limitless scalability and monitoring powers.

With Nagios XI, stakeholders can check up on their infrastructure status using the role-based web interface. Sophisticated dashboards enable access to monitoring information and third-party data. Administrators can easily set up permissions so users can only access the infrastructure they are authorized to view.

Nagios XI Benefits and Features

Some of the benefits and top features of using Nagios XI include:

Extensive IT infrastructure monitoring: Comprehensively monitor all of your organization’s infrastructure’s components. Hundreds of third-party add-ons let you monitor virtually any internal application, service, or system.
Proactivity: With built-in, automated trend analysis and capacity planning charts, organizations can plan infrastructure upgrades before legacy systems encounter unexpected issues. IT staff, business stakeholders, and end users are notified via email or SMS with details of the outage so they can begin handling the issue immediately.
Multiple integration options: Numerous available APIs allow seamless integration with in-house and third-party applications. Thousands of community-developed add-ons that extend monitoring and native alerting capabilities as well as custom interfaces are available, allowing you to customize Nagios XI to your company's needs.
Complete visibility: Get a single view of your entire IT operations network and business processes. The Nagios XI dashboards provide at-a-glance access to monitoring information and third-party data. Views give users quick access to the most useful information.
User-friendly interface: Customize the layout, design, and settings for each user’s GUI, providing clients and team members with the flexibility they need. Administrators can easily delegate control over monitoring configuration management, system settings, and more to end users and team members using the built-in web-based configuration interface. A configuration wizard guides users through the process of monitoring new devices, services, and applications without understanding complex monitoring concepts.
Configuration snapshots: Snapshots allow you to save and archive your most recent configurations. Later on, you can revert back to them whenever you like.
Advanced user management: Ensure a secure infrastructure environment by easily setting up and managing user accounts and assigning custom roles with just a few mouse clicks.

Reviews from Real Users

Nagios XI stands out among its competitors for a number of reasons. Several major ones are its integration options and monitoring abilities, as well as its alerting features.

David P., a senior DevOps engineer at EML Payments Ltd, writes, “We use Nagios as a network discovery tool. We use Nagios to maintain our uptime statistics and to monitor our services. It has allowed us to be much more sophisticated in our monitoring and alerting.”

An IT-OSS manager at a comms service provider notes, “Nagios XI has a custom API feature, and we can expose custom APIs for our integration. This is a great feature.”