Compare NAVEX vs Splunk

NAVEX

Based on 11 reviews.

Splunk

Based on 956 reviews.

Sample Customers

EthicsPoint

Con-Way Freight

Splunk Cloud Platform

Mindtouch

Splunk On-Call

NVIDIA, Cisco, NBC, Rackspace, Intuit, DirectTV, NASCAR, Arrow Electronics, Alliance Health, NetApp, Edmunds, New York Times, Return Path, Sony Playstation, CA Technologies, Sphero, Symantic, HBO, Weatherford, Blackboard, Epic Games

Splunk ITSI (IT Service Intelligence)

TransUnion, Cox Automotive, Carnival Cruises, Leidos, Econocom, National Ignition Factory, Entrust Datacard, Molina Healthcare, United States Census Bureau

Popular Solutions

NAVEX Global

0 reviews

NAVEX One

1 reviews

Splunk Enterprise Security

158 reviews

Splunk AppDynamics

34 reviews

Splunk Observability Cloud

47 reviews

Top Industries

Financial Services Firm

10%

Retailer

Manufacturing Company

Energy/Utilities Company

Financial Services Firm

12%

Computer Software Company

10%

Manufacturing Company

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Eric Vollman
Information Security Business Enablement Mgr. at a insurance company
We use the solution to conduct risk assessments on our environment.
Read full review of NAVEX One »
Anonymous User
Quality Improvement Director at a healthcare company

Read full review of NAVEX Global »

Review 1 of 2

Taiwo Ige
IT Operations Engineer at a wholesaler/distributor
My primary use cases for Splunk Observability Cloud include alerting the business and the integrations app team,...
Read full review of Splunk Observability Cloud »
Anonymous User
Senior Manager at a financial services firm
Splunk Enterprise Security is mainly used for enterprise defense like cybersecurity threat detection. We have SOAR...
Read full review of Splunk Enterprise Security »
DevendraKumar1
Technology lead at a consultancy
I am using Splunk AppDynamics for application support and production support. I have worked for an alert system,...
Read full review of Splunk AppDynamics »
DhirendraSingh2
Senior Consultant at a consultancy
I work in the telecommunication domain where we manage routers, WLAN services, and various other services from which...
Read full review of Splunk ITSI (IT Service Intelligence) »
Shiboo Suren
Manager cybersecurity at a manufacturing company
I work with Splunk SOAR as well. We mostly use it for phishing-related use cases, brute force-related use cases, and...
Read full review of Splunk SOAR »

Review 1 of 5

Customer Service

Anonymous User
Ombudsman | Dispute Resolution Program | U.S. at a energy/utilities company
I would rate technical support with a 9 out of 10.
Read full review of NAVEX Global »
Anonymous User
Quality Improvement Director at a healthcare company
10/10
Read full review of NAVEX Global »
Anonymous User
Director of Compliance at a healthcare company
In general, the technical support is pretty good. They're not always super quick at getting back to us, but they do...
Read full review of NAVEX Global »
Anonymous User
Associate Director Internal Audit at a university
I would like technical support to get back to us a little more promptly. They weren't bad. It was a day and a half...
Read full review of NAVEX Global »
Anonymous User
Administrative Assistant at a university
Customer Service: My experience is that they are professional and always ready to assist as best as possible. Each...
Read full review of NAVEX Global »
Anonymous User
Executive Director at a non-profit
When we've needed support, their tech support has been outstanding. They've been available. If there's an upgrade,...
Read full review of NAVEX Global »
Eric Vollman
Information Security Business Enablement Mgr. at a insurance company
The solution's support is good.
Read full review of NAVEX One »
Anonymous User
Owner at a tech consulting company
Technical support is excellent. They have excellent technical support. They're very responsive. They are always there...
Read full review of NAVEX Global »
MgmtAnalyst196
-- at a performing arts
Customer Service: The support is always there, would like it to be 24/7, since we are a hospital, however the daytime...
Read full review of NAVEX Global »
Anonymous User
Paramedic/Caas Coordinator/ Command Officer
I would give technical support a ranking of 10. Even when we have had issues, I have contacted them and they were...
Read full review of NAVEX Global »
Anonymous User
Policy Project Manager at a healthcare company
Technical support is great. I think that's one of the top things. My co-worker and I cannot complain about the...
Read full review of NAVEX Global »

Review 1 of 11

Marcelo-Carvalho
Consultant at a transportation company
Technical support is good.
Read full review of Splunk AppDynamics »
Raymundo Perez
Splunk Admin at a energy/utilities company
Customer service and technical support are good. They can sometimes be expensive, but the cost is appropriate given...
Read full review of Splunk Enterprise Security »
Mack Scott
Cyber Security Network Security Engineer at a manufacturing company
I would rate customer service and technical support as an eight out of ten. The resources are largely...
Read full review of Splunk SOAR »
Sarah Van Zee
Systems Monitoring Engineer II at a government
I would evaluate customer service and technical support as hit or miss as I get the impression that the support folks...
Read full review of Splunk Observability Cloud »
EmilSiric
Regional Director (CEER) at a tech services company
The technical support provided is highly professional, swift, and knowledgeable. I would rate it nine out of ten.
Read full review of Splunk AppDynamics »
Avinash Gopu.
Associate VP and Cyber Security Specialist at a financial services firm
The technical support is a bit expensive but they respond quickly.
Read full review of Splunk Enterprise Security »
Aditi Mishra
Monitoring Specialist at a tech services company
Every organization has different requirements to set up servers. The configuration is tricky and requires a lot of...
Read full review of Splunk AppDynamics »
Pulkit Thakur
Data Engineering Sr Analyst at a consultancy
I would rate the solution’s support around seven to eight.
Read full review of Splunk SOAR »
Ahmed Sokar
Senior IT Administrator at a tech services company
Technical support from AppDynamics is excellent.
Read full review of Splunk AppDynamics »
SamarPo
Consultant at a government
I didn't have a good experience with AppDynamics' technical support. Its knowledge base is locked up and unavailable.
Read full review of Splunk AppDynamics »
Anonymous User
Systems Development Engineer at a tech vendor
Technical support or customer support at Splunk has been contacted. The quality and speed of the support at Splunk...
Read full review of Splunk Enterprise Security »
Anonymous User
Sr Enterprise Monitoring Analyst at a transportation company
I have contacted technical support. Quality and speed in my case have been quite good; I've had no concerns with...
Read full review of Splunk Observability Cloud »
Md. Iqbal Karim
Technical Account Manager at a tech services company
We've used technical support in the past. We've found them to be very helpful and responsive. We're satisfied with...
Read full review of Splunk Enterprise Security »
Anonymous User
Business Analyst at a retailer
I can say that support is good.
Read full review of Splunk Enterprise Security »
Siva Chaitanya Kakarla
Support Engineer at a financial services firm
Their technical support was good. I would rate them a five out of ten because we worked in the Australian time zone,...
Read full review of Splunk Cloud Platform »
ANDRZEJ KRZYSZTOF PILAT
IT Admin
Support is important for improvements. My thoughts on better support include better knowledge base and better...
Read full review of Splunk Enterprise Security »
Harsh Kashiparekh
CEO at a consultancy
The solution’s technical support is very good.
Read full review of Splunk Enterprise Security »
Azita Zoughi
System Engineer
When you work on Splunk, it's very easy. However, when you need to reach out to support, it could be better. It would...
Read full review of Splunk Enterprise Security »
Shiboo Suren
Manager cybersecurity at a manufacturing company
Splunk's customer service and technical support teams are being helpful. Sometimes if they are not able to decide...
Read full review of Splunk SOAR »
Anonymous User
Data Scientists at a government
I have not contacted Splunk's technical support. We have contacted our account manager for issues, and she's been...
Read full review of Splunk Observability Cloud »
Anonymous User
Splunk and Python Engineer at a financial services firm
The technical support is good.
Read full review of Splunk Enterprise Security »
Anonymous User
Project manager at a computer software company
The technical support is among the best in the market. While we didn't have extensive interactions with the support...
Read full review of Splunk Enterprise Security »
Abdullah El Deeb
Technical Consultant/Instructor at a tech services company
Technical support is very helpful. They make contacting them easy.
Read full review of Splunk Observability Cloud »
Anonymous User
IT Security Specialist at a financial services firm
I work more with Splunk UBA. My experience with my rep has been good. I would rate support an eight out of ten only...
Read full review of Splunk Enterprise Security »
Anonymous User
Sos Architect at a tech company
We've never used technical support, because it’s easy, super easy. We have reached out a few times just to understand...
Read full review of Splunk AppDynamics »
Anonymous User
Director, Enterprise Insider Threat at a legal firm
I would evaluate customer service and technical support for Splunk Enterprise Security as far better than anything...
Read full review of Splunk Enterprise Security »
Ali Tamimi
Managing Director at a tech services company
We use technical support every now and then. The response times are not very good. This is the thing that I would...
Read full review of Splunk Enterprise Security »
Anonymous User
Cyber Security Consultant at a tech services company
There was technical assistance available. When you require assistance, they provide it, they will respond.
Read full review of Splunk Enterprise Security »
Marcos Pestana
Head of IT Operations at a retailer
Support for agent problems is accurate and fast. Support for SaaS solution stability is very poor.
Read full review of Splunk AppDynamics »
Anonymous User
Advanced Systems Engineer - 3 at a retailer
It's excellent.
Read full review of Splunk On-Call »

Review 1 of 30

Technical Support

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