Compare NAVEX vs Splunk

NAVEX

Based on 11 reviews.

Splunk

Based on 1239 reviews.

Sample Customers

EthicsPoint

Con-Way Freight

Splunk Cloud Platform

Mindtouch

Splunk On-Call

NVIDIA, Cisco, NBC, Rackspace, Intuit, DirectTV, NASCAR, Arrow Electronics, Alliance Health, NetApp, Edmunds, New York Times, Return Path, Sony Playstation, CA Technologies, Sphero, Symantic, HBO, Weatherford, Blackboard, Epic Games

Splunk ITSI (IT Service Intelligence)

TransUnion, Cox Automotive, Carnival Cruises, Leidos, Econocom, National Ignition Factory, Entrust Datacard, Molina Healthcare, United States Census Bureau

Popular Solutions

NAVEX Global

0 reviews

NAVEX One

0 reviews

Splunk Enterprise Security

165 reviews

Splunk AppDynamics

36 reviews

Splunk Cloud Platform

56 reviews

Top Industries

Construction Company

13%

Outsourcing Company

12%

Financial Services Firm

11%

Comms Service Provider

Outsourcing Company

13%

Financial Services Firm

12%

Construction Company

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Eric Vollman
Information Security Business Enablement Mgr. at a insurance company
We use the solution to conduct risk assessments on our environment.
Read full review of NAVEX One »
Anonymous User
Quality Improvement Director at a healthcare company

Read full review of NAVEX Global »

Review 1 of 2

Sathis-Kumar
Senior Manager at Bank of America
Splunk Enterprise Security is mainly used for enterprise defense like cybersecurity threat detection. We have SOAR...
Read full review of Splunk Enterprise Security »
Shamim Alsharif
Performance Test Engineer at TANIM CONSULTING, LLC
We use real-time application monitoring for financial applications, basically API testing. Our software runs on Red...
Read full review of Splunk AppDynamics »
Vikash Kushwaha
Full-Stack Software Engineer at mindpathtech
We agreed to speak about Splunk SOAR this time. I have worked with Splunk SOAR since 2025. I work with Splunk SOAR as...
Read full review of Splunk SOAR »
Purnambica Kolavennu
Project Manager at AGRICULTURE SKILL COUNCIL OF INDIA (ASCI)
I am Purnambica Kolavennu and I have been working for the past two to three years with the Agriculture Skills Council...
Read full review of Splunk Observability Cloud »
Anonymous User
Partner Account Manager at a wholesaler/distributor
Splunk Cloud Platform is my main use case, which we sell to our channel partners within the channel community that...
Read full review of Splunk Cloud Platform »

Review 1 of 5

Customer Service

MgmtAnalyst196
-- at a performing arts
Customer Service: The support is always there, would like it to be 24/7, since we are a hospital, however the daytime...
Read full review of NAVEX Global »
Anonymous User
Quality Improvement Director at a healthcare company
10/10
Read full review of NAVEX Global »
Anonymous User
Director of Compliance at a healthcare company
In general, the technical support is pretty good. They're not always super quick at getting back to us, but they do...
Read full review of NAVEX Global »
Anonymous User
Associate Director Internal Audit at a university
I would like technical support to get back to us a little more promptly. They weren't bad. It was a day and a half...
Read full review of NAVEX Global »
Anonymous User
Policy Project Manager at a healthcare company
Technical support is great. I think that's one of the top things. My co-worker and I cannot complain about the...
Read full review of NAVEX Global »
Anonymous User
Paramedic/Caas Coordinator/ Command Officer
I would give technical support a ranking of 10. Even when we have had issues, I have contacted them and they were...
Read full review of NAVEX Global »
Anonymous User
Ombudsman | Dispute Resolution Program | U.S. at a energy/utilities company
I would rate technical support with a 9 out of 10.
Read full review of NAVEX Global »
Eric Vollman
Information Security Business Enablement Mgr. at a insurance company
The solution's support is good.
Read full review of NAVEX One »
Anonymous User
Administrative Assistant at a university
Customer Service: My experience is that they are professional and always ready to assist as best as possible. Each...
Read full review of NAVEX Global »
Anonymous User
Owner at a tech consulting company
Technical support is excellent. They have excellent technical support. They're very responsive. They are always there...
Read full review of NAVEX Global »
Anonymous User
Executive Director at a non-profit
When we've needed support, their tech support has been outstanding. They've been available. If there's an upgrade,...
Read full review of NAVEX Global »

Review 1 of 11

Swati (Mohite)Pawar
Splunk Cloud at mp
I did not directly use Splunk Cloud Platform customer service or technical support because my experience was mainly...
Read full review of Splunk Cloud Platform »
Mohsin Mehdi
Cybersecurity Integrater at a government
Customer support for Splunk SOAR has been good. We have run into incidents or issues during upgrades which support...
Read full review of Splunk SOAR »
Subhajit Nag
Senior Process Associate at Tata Consultancy Services
Support for this solution is good but communication could be improved.
Read full review of Splunk AppDynamics »
Manoj Subramanya
Senior Product Manager at Recorded Future
I would give Splunk customer service an okay rating since they handle standard queries with clear responses; however,...
Read full review of Splunk Enterprise Security »
Rafael_Oliveira
Systems Engineer at a tech vendor
I evaluate customer service and technical support for Splunk Observability Cloud as having only great experiences...
Read full review of Splunk Observability Cloud »
Sameep Agarwal.
Group manager at HCM Technologies
I rate Splunk support 10 out of 10. Splunk has lots of training materials online where our engineers can learn at...
Read full review of Splunk Enterprise Security »
Venu Yenuganti
Manager, Cyber Threat Management at a retailer
For response time, I can give a 4.5 for sure with Splunk; I never issue with hanging on the phone for hours to get...
Read full review of Splunk Enterprise Security »
Krishnakumar Mahadevan
CISO at Spink Solutions Private Limited
Support is very good.
Read full review of Splunk Enterprise Security »
Rishi Raval
Officer at State Street
I work with a lot of Splunk’s support people. I like them. They're all good.
Read full review of Splunk ITSI (IT Service Intelligence) »
Anonymous User
Engineer at a financial services firm
The technical support is very good. We're quite satisfied with the level of service provided. They are knowledgeable...
Read full review of Splunk Enterprise Security »
Christopher Mooney
Incident Manager at CyberCore Technologies
The community (Splunk Answers/Slack Channel/User Groups) can help get you started.
Read full review of Splunk Enterprise Security »
Anonymous User
Manager at a consultancy
We use a licensed third-party Splunk partner for support, and I haven't heard of any issues so far.
Read full review of Splunk Enterprise Security »
Anonymous User
Systems Performance Management Intern at Choice Hotels International
We have used technical support. They have been proactive in answering all our queries.
Read full review of Splunk AppDynamics »
Anonymous User
Sr BigData Infrastructure Architect at a hospitality company
I have not had direct experience with the Splunk technical support because I leave it to the other teams in our...
Read full review of Splunk Cloud Platform »
Cohanr Cohan
senior technical program manager at a computer software company
Customer support has been fantastic.
Read full review of Splunk Enterprise Security »
Anonymous User
Audit Remideation/Financial Manager at a tech services company
The technical support is pretty good. I would rate it at a seven out of ten. We're mostly happy with the level of...
Read full review of Splunk Enterprise Security »
Siraj Moosakoya
Senior Network Administrator at Tawasul telecom
We have not contacted technical support.
Read full review of Splunk Observability Cloud »
Anonymous User
Data Analyst
Every time we've used Splunk support, it's been very good. We don't have any in-house Splunk engineers, but...
Read full review of Splunk Enterprise Security »
Anonymous User
Director, Operations at a hospitality company
The actual technical reps we've had have been fair. I'd rate them a seven on a scale from one to ten.
Read full review of Splunk Cloud Platform »
Tjeerd Saijoen
CEO at Rufusforyou
The AppDyniamics technical support is good. We haven't had any problems with them. They answer very quickly.
Read full review of Splunk AppDynamics »
Anonymous User
Responsable Commercial at Zen Networks
Technical support is very, very good.
Read full review of Splunk AppDynamics »
Anonymous User
Senior technical consultant at a healthcare company
We frequently engage with support now since we have a lot of incidents. They consistently ask for feedback on our...
Read full review of Splunk Cloud Platform »
Tomi Juslin
QA Lead at a financial services firm
I have not used technical support.
Read full review of Splunk Enterprise Security »
Anonymous User
Owner at a computer software company
I've never dealt with technical support. I cannot rate their services or speak to how helpful or responsive they are.
Read full review of Splunk User Behavior Analytics »
Anonymous User
Senior Software Engineer at a tech services company
Splunk ITSI is very good for support, which includes getting an incident number and working on it.
Read full review of Splunk Enterprise Platform »
Anonymous User
Architect at a wholesaler/distributor
We have used technical support a couple of times. When we had the new release, the deployments were not as smooth as...
Read full review of Splunk AppDynamics »
Velly Nusmir
Senior Manager at PT Permata Anugerah Abadi
The SLA is consistently maintained.
Read full review of Splunk Enterprise Platform »
Anonymous User
Senior Performance Engineer at a financial services firm
There is a scope for improvement with respect to support. When you make a service call, they sometimes take time to...
Read full review of Splunk AppDynamics »
Anonymous User
Technical Lead | Manager,Software Engineering at a aerospace/defense firm
The support is awesome, so whenever we get something, we call them. We get 24-hour support, which is great.
Read full review of Splunk AppDynamics »
Oguz Mutlu
Sr. Devops Engineer at a media company
It depends on the issue. It is mostly good. Sometimes, we had really difficult issues, and the support team was...
Read full review of Splunk AppDynamics »

Review 1 of 30

Technical Support

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