Compare NAVEX vs Splunk

NAVEX

Based on 11 reviews.

Splunk

Based on 949 reviews.

Sample Customers

EthicsPoint

Con-Way Freight

Splunk Cloud Platform

Mindtouch

Splunk On-Call

NVIDIA, Cisco, NBC, Rackspace, Intuit, DirectTV, NASCAR, Arrow Electronics, Alliance Health, NetApp, Edmunds, New York Times, Return Path, Sony Playstation, CA Technologies, Sphero, Symantic, HBO, Weatherford, Blackboard, Epic Games

Splunk ITSI (IT Service Intelligence)

TransUnion, Cox Automotive, Carnival Cruises, Leidos, Econocom, National Ignition Factory, Entrust Datacard, Molina Healthcare, United States Census Bureau

Popular Solutions

NAVEX Global

0 reviews

NAVEX One

1 reviews

Splunk Enterprise Security

161 reviews

Splunk AppDynamics

33 reviews

Splunk Observability Cloud

44 reviews

Top Industries

Financial Services Firm

11%

Retailer

Energy/Utilities Company

Manufacturing Company

Financial Services Firm

13%

Computer Software Company

11%

Manufacturing Company

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Eric Vollman
Information Security Business Enablement Mgr. at a insurance company
We use the solution to conduct risk assessments on our environment.
Read full review of NAVEX One »
Anonymous User
Quality Improvement Director at a healthcare company

Read full review of NAVEX Global »

Review 1 of 2

Dhananjay Dileep
Senior Software Engineer at a consultancy
I have been using Splunk Observability Cloud for the past one year in my career. Splunk Observability Cloud has been...
Read full review of Splunk Observability Cloud »
Anonymous User
Senior Manager at a financial services firm
Splunk Enterprise Security is mainly used for enterprise defense like cybersecurity threat detection. We have SOAR...
Read full review of Splunk Enterprise Security »
DevendraKumar1
Technology lead at a consultancy
I am using Splunk AppDynamics for application support and production support. I have worked for an alert system,...
Read full review of Splunk AppDynamics »
Shiboo Suren
Manager cybersecurity at a manufacturing company
I work with Splunk SOAR as well. We mostly use it for phishing-related use cases, brute force-related use cases, and...
Read full review of Splunk SOAR »
Siva Kuppala
Enterprise Architect at a tech vendor
The main use cases for Splunk User Behavior Analytics include threat detection. I detect insider threats, compromised...
Read full review of Splunk User Behavior Analytics »

Review 1 of 5

Customer Service

Eric Vollman
Information Security Business Enablement Mgr. at a insurance company
The solution's support is good.
Read full review of NAVEX One »
Anonymous User
Paramedic/Caas Coordinator/ Command Officer
I would give technical support a ranking of 10. Even when we have had issues, I have contacted them and they were...
Read full review of NAVEX Global »
Anonymous User
Executive Director at a non-profit
When we've needed support, their tech support has been outstanding. They've been available. If there's an upgrade,...
Read full review of NAVEX Global »
Anonymous User
Administrative Assistant at a university
Customer Service: My experience is that they are professional and always ready to assist as best as possible. Each...
Read full review of NAVEX Global »
Anonymous User
Policy Project Manager at a healthcare company
Technical support is great. I think that's one of the top things. My co-worker and I cannot complain about the...
Read full review of NAVEX Global »
Anonymous User
Quality Improvement Director at a healthcare company
10/10
Read full review of NAVEX Global »
MgmtAnalyst196
-- at a performing arts
Customer Service: The support is always there, would like it to be 24/7, since we are a hospital, however the daytime...
Read full review of NAVEX Global »
Anonymous User
Associate Director Internal Audit at a university
I would like technical support to get back to us a little more promptly. They weren't bad. It was a day and a half...
Read full review of NAVEX Global »
Anonymous User
Owner at a tech consulting company
Technical support is excellent. They have excellent technical support. They're very responsive. They are always there...
Read full review of NAVEX Global »
Anonymous User
Ombudsman | Dispute Resolution Program | U.S. at a energy/utilities company
I would rate technical support with a 9 out of 10.
Read full review of NAVEX Global »
Anonymous User
Director of Compliance at a healthcare company
In general, the technical support is pretty good. They're not always super quick at getting back to us, but they do...
Read full review of NAVEX Global »

Review 1 of 11

Kiran Kumar.
Lead Administrator at a tech vendor
We open cases on behalf of our customers with Splunk. If the technical support resolution is not up to par, we...
Read full review of Splunk Enterprise Security »
Alex Adamovici
Head of Knowledge Capture Cloud at a tech company
Technical support is perfect.
Read full review of Splunk Enterprise Security »
Joshua Kleensang
Splunk Admin at a retailer
I have never used their support. Community is the first place I go.
Read full review of Splunk ITSI (IT Service Intelligence) »
Mohammed Hassan
Regional Director at a computer software company
I would rate them an eight out of ten.
Read full review of Splunk AppDynamics »
Eko Kurniawan
IT Operations & Security at a construction company
I rate Splunk support eight out of 10. Support was great, and they responded quickly.
Read full review of Splunk Enterprise Security »
Riaz Ahmmed
Team Lead at a security firm
The technical support response time is delayed and they can take two to three days to respond sometimes.
Read full review of Splunk Enterprise Security »
Poorna Gopi
Support Engineer at a tech vendor
We contact technical support whenever there's an issue with logs and they work through it with us.
Read full review of Splunk Enterprise Platform »
Muhammad Zeeshan Siddiqui
Head of Technology and Services at a tech services company
Whenever my company interacted with the solution's technical support or engineers, we had a better experience...
Read full review of Splunk AppDynamics »
Muhammad Zeeshan Siddiqui
Head of Technology and Services at a tech services company
I rate AppDynamics support nine out of 10.
Read full review of Splunk AppDynamics »
Manish Ved
Lead Infrastructure Domain Architect (Systems) at a healthcare company
I would rate the technical support of this solution a 10, on a scale from one to 10, with one being the worst and 10...
Read full review of Splunk Observability Cloud »
Derek Scott
Information System Security Officer at a tech vendor
I handle most things in-house, however, I evaluate Splunk Enterprise Security's technical support and service as...
Read full review of Splunk Enterprise Security »
Filip Stojkovski
VP - Security Automation Lead at a financial services firm
The technical support is good.
Read full review of Splunk SOAR »
Paolo Sala
Application performance and System monitoring at a financial services firm
Getting a response from the solution's technical support team is harder and takes longer. Since the solution has a...
Read full review of Splunk AppDynamics »
IlkerAkyol
Head Of IT at a security firm
I rate the support as seven out of ten.
Read full review of Splunk MCP Server »
DR. Kundankumar
Manager of Security Operations Center at a tech vendor
I have contacted Splunk technical support three times in the past fifteen days due to various issues encountered...
Read full review of Splunk Enterprise Security »
Anonymous User
Monitoring Lead at a aerospace/defense firm
Technical support is pretty good. They're very at you; we get the response immediately.
Read full review of Splunk AppDynamics »
Anonymous User
Tech Lead Security at a comms service provider
Their sales support and tech support are really bad. They take really long to respond.
Read full review of Splunk Enterprise Security »
Hemant Pradhan
Works at a comms service provider
I rate Splunk support nine out of 10. It is very helpful. Whether you are connected to priority one, two, or three...
Read full review of Splunk ITSI (IT Service Intelligence) »
Anonymous User
Senior Technical Specialist at a financial services firm
I'm pretty impressed with Splunk's customer support. They're pretty responsive and I appreciate that.
Read full review of Splunk SOAR »
Michael Kaericher
Senior Consultant at a financial services firm
Most of my interaction is with the user community, which is how Splunk wants it. When I need help, that community is...
Read full review of Splunk Enterprise Security »
Anonymous User
Associate Technical Analyst at a tech services company
Technical support is 5/10.
Read full review of Splunk AppDynamics »
jorgenoguerah
IT Infrastructure Architect at a tech company
I used support a little bit for some templates for formatting data from Cisco and Fortinet logs. They were very fast...
Read full review of Splunk Enterprise Security »
Akif Arayici
DevOps&Cloud Engineer Mentee
I have not reached out to their technical support because whenever I have an issue, I use the documentation rather...
Read full review of Splunk Enterprise Security »
Anonymous User
Manager Product Security and Operations at a computer software company
I haven't had much direct interaction with customer service and technical support. Our central Splunk team manages...
Read full review of Splunk SOAR »
Gavan McLaughlin
Application Engineer at a retailer
I don't engage with the support directly. Another member of my team does. Any time that we have needed support, he...
Read full review of Splunk Enterprise Security »
Anonymous User
Specialist Master, Cyber Risk at a tech vendor
Technical support is excellent! It is of top notch level. The customer support folks really know their stuff, the...
Read full review of Splunk Enterprise Security »
Anjani Kumar
System Engineer at a tech vendor
We used to support a few times and our experience was good. I would rate the support from Splunk a four out of five.
Read full review of Splunk Enterprise Security »
Eduardo Gallardo
Director of Technical Part at a comms service provider
We have had a good experience with Splunk AppDynamics compared to APM from Broadcom. AppDynamics if much more...
Read full review of Splunk AppDynamics »
Nadine S.
Security Engineer
The support team is usually very receptive and answers quickly.
Read full review of Splunk Enterprise Security »
Anonymous User
Works at a tech services company
With technical support, there is a strict SLA that is published. It's public and except for one case, which was very...
Read full review of Splunk ITSI (IT Service Intelligence) »

Review 1 of 30

Technical Support

No Data Available

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