Compare NAVEX vs Splunk

NAVEX

Based on 11 reviews.

Splunk

Based on 1105 reviews.

Sample Customers

EthicsPoint

Con-Way Freight

Splunk Cloud Platform

Mindtouch

Splunk On-Call

NVIDIA, Cisco, NBC, Rackspace, Intuit, DirectTV, NASCAR, Arrow Electronics, Alliance Health, NetApp, Edmunds, New York Times, Return Path, Sony Playstation, CA Technologies, Sphero, Symantic, HBO, Weatherford, Blackboard, Epic Games

Splunk ITSI (IT Service Intelligence)

TransUnion, Cox Automotive, Carnival Cruises, Leidos, Econocom, National Ignition Factory, Entrust Datacard, Molina Healthcare, United States Census Bureau

Popular Solutions

NAVEX Global

0 reviews

NAVEX One

0 reviews

Splunk Enterprise Security

122 reviews

Splunk AppDynamics

40 reviews

Splunk Cloud Platform

35 reviews

Top Industries

Construction Company

13%

Financial Services Firm

11%

Outsourcing Company

Retailer

Financial Services Firm

13%

Outsourcing Company

10%

Construction Company

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Eric Vollman
Information Security Business Enablement Mgr. at a insurance company
We use the solution to conduct risk assessments on our environment.
Read full review of NAVEX One »
Anonymous User
Quality Improvement Director at a healthcare company

Read full review of NAVEX Global »

Review 1 of 2

Sathis-Kumar
Senior Manager at Bank of America
Splunk Enterprise Security is mainly used for enterprise defense like cybersecurity threat detection. We have SOAR...
Read full review of Splunk Enterprise Security »
Shamim Alsharif
Performance Test Engineer at TANIM CONSULTING, LLC
We use real-time application monitoring for financial applications, basically API testing. Our software runs on Red...
Read full review of Splunk AppDynamics »
Koyena Paul
Managed Security Services Associate at Accenture
My team and I use Splunk Enterprise Platform for security monitoring, including collecting logs from firewalls,...
Read full review of Splunk Enterprise Platform »
Purnambica Kolavennu
Project Manager at AGRICULTURE SKILL COUNCIL OF INDIA (ASCI)
I am Purnambica Kolavennu and I have been working for the past two to three years with the Agriculture Skills Council...
Read full review of Splunk Observability Cloud »
Anonymous User
Partner Account Manager at a wholesaler/distributor
Splunk Cloud Platform is my main use case, which we sell to our channel partners within the channel community that...
Read full review of Splunk Cloud Platform »

Review 1 of 5

Customer Service

Anonymous User
Owner at a tech consulting company
Technical support is excellent. They have excellent technical support. They're very responsive. They are always there...
Read full review of NAVEX Global »
Anonymous User
Executive Director at a non-profit
When we've needed support, their tech support has been outstanding. They've been available. If there's an upgrade,...
Read full review of NAVEX Global »
Anonymous User
Paramedic/Caas Coordinator/ Command Officer
I would give technical support a ranking of 10. Even when we have had issues, I have contacted them and they were...
Read full review of NAVEX Global »
MgmtAnalyst196
-- at a performing arts
Customer Service: The support is always there, would like it to be 24/7, since we are a hospital, however the daytime...
Read full review of NAVEX Global »
Anonymous User
Ombudsman | Dispute Resolution Program | U.S. at a energy/utilities company
I would rate technical support with a 9 out of 10.
Read full review of NAVEX Global »
Anonymous User
Quality Improvement Director at a healthcare company
10/10
Read full review of NAVEX Global »
Eric Vollman
Information Security Business Enablement Mgr. at a insurance company
The solution's support is good.
Read full review of NAVEX One »
Anonymous User
Associate Director Internal Audit at a university
I would like technical support to get back to us a little more promptly. They weren't bad. It was a day and a half...
Read full review of NAVEX Global »
Anonymous User
Policy Project Manager at a healthcare company
Technical support is great. I think that's one of the top things. My co-worker and I cannot complain about the...
Read full review of NAVEX Global »
Anonymous User
Administrative Assistant at a university
Customer Service: My experience is that they are professional and always ready to assist as best as possible. Each...
Read full review of NAVEX Global »
Anonymous User
Director of Compliance at a healthcare company
In general, the technical support is pretty good. They're not always super quick at getting back to us, but they do...
Read full review of NAVEX Global »

Review 1 of 11

Hari Haran.
Technical Associate at Positka
I haven't been in contact with technical support at all. I can't speak to their responsiveness or how helpful they...
Read full review of Splunk SOAR »
Lakshman Kanuru
Module Lead at ValueLabs
It takes a lot of time for the support team to resolve issues. In short, it takes a lot of time for Splunk's support...
Read full review of Splunk Cloud Platform »
Hari Haran.
Technical Associate at Positka
I would rate Splunk Enterprise Security's technical support as a 10, as they provide 24/7 assistance based on...
Read full review of Splunk Enterprise Security »
Hamada Elewa
System Engineer - Security Presales at Raya Integration
My experience with the technical support by Splunk has been quite positive; I would rate them at 80%.
Read full review of Splunk SOAR »
Anurag-Dixit
Priority Relationship Manager at Standard Chartered Bank
The solution's technical support was good. I rate the technical support a nine out of ten.
Read full review of Splunk AppDynamics »
Eko Kurniawan
IT Operations & Security at veris
I rate Splunk support eight out of 10. Support was great, and they responded quickly.
Read full review of Splunk Enterprise Security »
Hamada Elewa
System Engineer - Security Presales at Raya Integration
Splunk's technical support is very good and generally not needed often due to the stable environment. However, I...
Read full review of Splunk SOAR »
PRAKAS RAJA
Associate at a computer software company
Their support is good, but they can have a customization team to help us with any customizations. I would rate them...
Read full review of Splunk Enterprise Security »
Vikas Dusa
Cyber Security Trainer and Programmer at Freelancer
The technical support team is good.
Read full review of Splunk Enterprise Security »
Purnambica Kolavennu
Project Manager at AGRICULTURE SKILL COUNCIL OF INDIA (ASCI)
Customer support is excellent, and I would give it ten out of ten. The twenty-four-seven customer support is very...
Read full review of Splunk AppDynamics »
Sam Osborn
Software Engineer at Tableau Software
I have not used technical support.
Read full review of Splunk Enterprise Security »
Anonymous User
Application Performance Engineer at a computer software company
The technical support was one of the absolute best in the industry. Tickets are promptly processed and escalated....
Read full review of Splunk AppDynamics »
Anonymous User
Developer
Customer Service: 10 out of 10, all our questions and issues have been addressed and resolved quickly.Technical...
Read full review of Splunk AppDynamics »
Anonymous User
DBA at a tech services company
The other team took care of the support. I am only a DBA but as far as I know, I haven't heard of any issues as such.
Read full review of Splunk AppDynamics »
Anonymous User
Senior Database Engineer at a financial services firm
I have not contacted the support from AppDynamics Database Monitoring.
Read full review of Splunk AppDynamics »
Anonymous User
Risk Advisory Cyber Cloud Analyst at a consultancy
Splunk Enterprise Security's customer service has been positive. I think Deloitte is a partner with Palo Alto for...
Read full review of Splunk Enterprise Security »
Vamsi Konjati
Tech Lead at a tech vendor
It isn't 100% satisfactory for all the cases. About 80% of the time, they are good, and about 20% of the time, they...
Read full review of Splunk ITSI (IT Service Intelligence) »
Genrlmgr67
Senior Security Engineer at a government
If you implement something with this product I think you need one-year technical support. But the first thing you...
Read full review of Splunk User Behavior Analytics »
Kent Yan
Information Security Analyst at a leisure / travel company
I never really had to use professional services. For the most part, everybody is knowledgeable and patient, and there...
Read full review of Splunk Enterprise Security »
Md. Iqbal Karim
Technical Account Manager at Trustaira
We've used technical support in the past. We've found them to be very helpful and responsive. We're satisfied with...
Read full review of Splunk Enterprise Security »
Anonymous User
Senior Principal, Enterprise Architect at a computer software company
I would rate their support an eight out of ten.
Read full review of Splunk AppDynamics »
Swayam Sopnic Nayak
Vice President Research And Development at OSINT Ambition
I do not remember contacting technical or customer support. Whenever I faced any problem, I usually consulted the...
Read full review of Splunk Enterprise Security »
Anonymous User
Lead for AppDynamics and OpenText project at a tech vendor
Customer support takes time. Whenever we face any issues, we have to open the vendor case and then there will be back...
Read full review of Splunk AppDynamics »
Anonymous User
Programmer at a transportation company
We have used the technical support and it was very good. We had a good response.
Read full review of Splunk AppDynamics »
Abdullah El Deeb
Technical Consultant/Instructor at SIGMA IT
Technical support is very helpful. They make contacting them easy.
Read full review of Splunk Observability Cloud »
Anonymous User
Sr. director of Enterprise Architecture at a recreational facilities/services company
I could not interact with them very much, but I have people who do. It is not often a pretty experience. From what I...
Read full review of Splunk Cloud Platform »
Anonymous User
Performance Consultant at a tech services company
Technical support and the online community are some of the best for any product.
Read full review of Splunk Enterprise Security »
Anonymous User
Senior Performance Engineer at a financial services firm
I would say that the support is 50/50. It is not very fast and there is definitely room for improvement in terms of...
Read full review of Splunk AppDynamics »
Anonymous User
Sr. CyberSecurity Solutions Architect at a security firm
The technical support is excellent.
Read full review of Splunk User Behavior Analytics »
Anonymous User
Cloud Customer Experience Lead at a media company
Their technical support has been good. I would rate them an eight out of ten.
Read full review of Splunk Enterprise Security »

Review 1 of 30

Technical Support

No Data Available

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