Compare NAVEX vs Splunk

NAVEX

Based on 11 reviews.

Splunk

Based on 1032 reviews.

Sample Customers

EthicsPoint

Con-Way Freight

Splunk Cloud Platform

Mindtouch

Splunk On-Call

NVIDIA, Cisco, NBC, Rackspace, Intuit, DirectTV, NASCAR, Arrow Electronics, Alliance Health, NetApp, Edmunds, New York Times, Return Path, Sony Playstation, CA Technologies, Sphero, Symantic, HBO, Weatherford, Blackboard, Epic Games

Splunk ITSI (IT Service Intelligence)

TransUnion, Cox Automotive, Carnival Cruises, Leidos, Econocom, National Ignition Factory, Entrust Datacard, Molina Healthcare, United States Census Bureau

Popular Solutions

NAVEX Global

0 reviews

NAVEX One

1 reviews

Splunk Enterprise Security

152 reviews

Splunk AppDynamics

38 reviews

Splunk Observability Cloud

50 reviews

Top Industries

Construction Company

12%

Financial Services Firm

12%

Retailer

Manufacturing Company

Financial Services Firm

14%

Computer Software Company

Manufacturing Company

Comms Service Provider

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Eric Vollman
Information Security Business Enablement Mgr. at a insurance company
We use the solution to conduct risk assessments on our environment.
Read full review of NAVEX One »
Anonymous User
Quality Improvement Director at a healthcare company

Read full review of NAVEX Global »

Review 1 of 2

Sathis-Kumar
Senior Manager at Bank of America
Splunk Enterprise Security is mainly used for enterprise defense like cybersecurity threat detection. We have SOAR...
Read full review of Splunk Enterprise Security »
Shamim Alsharif
Performance Test Engineer at TANIM CONSULTING, LLC
We use real-time application monitoring for financial applications, basically API testing. Our software runs on Red...
Read full review of Splunk AppDynamics »
Taiwo Ige
IT Operations Engineer at ABC Supply Co. Inc.
My primary use cases for Splunk Observability Cloud include alerting the business and the integrations app team,...
Read full review of Splunk Observability Cloud »
Anonymous User
Partner Account Manager at a wholesaler/distributor
Splunk Cloud Platform is my main use case, which we sell to our channel partners within the channel community that...
Read full review of Splunk Cloud Platform »
Shiboo Suren
Manager cybersecurity at Hexion Inc.
I work with Splunk SOAR as well. We mostly use it for phishing-related use cases, brute force-related use cases, and...
Read full review of Splunk SOAR »

Review 1 of 5

Customer Service

Anonymous User
Owner at a tech consulting company
Technical support is excellent. They have excellent technical support. They're very responsive. They are always there...
Read full review of NAVEX Global »
Anonymous User
Paramedic/Caas Coordinator/ Command Officer
I would give technical support a ranking of 10. Even when we have had issues, I have contacted them and they were...
Read full review of NAVEX Global »
Anonymous User
Ombudsman | Dispute Resolution Program | U.S. at a energy/utilities company
I would rate technical support with a 9 out of 10.
Read full review of NAVEX Global »
Anonymous User
Policy Project Manager at a healthcare company
Technical support is great. I think that's one of the top things. My co-worker and I cannot complain about the...
Read full review of NAVEX Global »
Anonymous User
Quality Improvement Director at a healthcare company
10/10
Read full review of NAVEX Global »
Anonymous User
Executive Director at a non-profit
When we've needed support, their tech support has been outstanding. They've been available. If there's an upgrade,...
Read full review of NAVEX Global »
Anonymous User
Director of Compliance at a healthcare company
In general, the technical support is pretty good. They're not always super quick at getting back to us, but they do...
Read full review of NAVEX Global »
MgmtAnalyst196
-- at a performing arts
Customer Service: The support is always there, would like it to be 24/7, since we are a hospital, however the daytime...
Read full review of NAVEX Global »
Anonymous User
Administrative Assistant at a university
Customer Service: My experience is that they are professional and always ready to assist as best as possible. Each...
Read full review of NAVEX Global »
Anonymous User
Associate Director Internal Audit at a university
I would like technical support to get back to us a little more promptly. They weren't bad. It was a day and a half...
Read full review of NAVEX Global »
Eric Vollman
Information Security Business Enablement Mgr. at a insurance company
The solution's support is good.
Read full review of NAVEX One »

Review 1 of 11

Vijay Lakshmanan
Associate at PricewaterhouseCoopers
The technical support has been successful in resolving the majority of our cases.
Read full review of Splunk Enterprise Security »
Derek Hemsley
Cyber Security Detection Engineering Associate & Director at a healthcare company
Our direct customer support team is very responsive. However, it's very hit or miss with Splunk tickets and trying to...
Read full review of Splunk Cloud Platform »
SAURABHYADAV4
Consultant at HCL Technologies
I rate Splunk support 8 out of 10. They're good, but I think there is room to improve because Splunk is the market...
Read full review of Splunk Enterprise Security »
Wojtek Witowski
Product Owner at Danske Bank
The guys who deployed the solution on-premises had some questions for the API, and they were able to reach the help...
Read full review of Splunk On-Call »
TonyCormier
Information System Security Officer at a manufacturing company
I haven't interacted with them directly, but the team has said their support is really good.
Read full review of Splunk SOAR »
Muhammad Reza Aisyi
Security Consultant at ITSEC Asia
We sometimes communicate with Splunk's technical support, but it is not often, especially regarding technical issues....
Read full review of Splunk Enterprise Platform »
Vikas Dusa
Cyber Security Trainer and Programmer at Freelancer
The technical support team is good.
Read full review of Splunk Enterprise Security »
Ravi-Upadhyay
Founder at Inspira Enterprise
The Splunk team has good, proactive support. Also in terms of assisting with the installation, they are quite good.
Read full review of Splunk Enterprise Security »
Adam Santilli
Cyber Security Associate at SAP
I would rate customer service and technical support from Splunk at nine out of ten. I have had nothing but good...
Read full review of Splunk Enterprise Security »
Anonymous User
Software Development Consultant at a financial services firm
Customer Service: The level of customer service is very good. Technical Support: Questions are answered within 24...
Read full review of Splunk AppDynamics »
Anonymous User
IT System Developer/Admin at a manufacturing company
The customer service/technical support was helpful and they answered my questions as best they could.
Read full review of Splunk Enterprise Security »
Rishi Raval
Officer at State Street
I work with a lot of Splunk’s support people. I like them. They're all good.
Read full review of Splunk ITSI (IT Service Intelligence) »
Marcos Pestana
Head of IT Operations at a retailer
Support for agent problems is accurate and fast. Support for SaaS solution stability is very poor.
Read full review of Splunk AppDynamics »
Anonymous User
Vice Manager at a comms service provider
It’s easy to obtain support from Splunk for technical issues. We also have enough knowledge ourselves to apply fixes.
Read full review of Splunk Enterprise Security »
Olivier Ntumba
Network & Systems Administrator Individual Contributor at T-Systems
Technical support is fairly good. We are satisfied with their assistance.
Read full review of Splunk Observability Cloud »
Anonymous User
Sr. App Analytics DevOps Engineer at a financial services firm
I haven't seen any other vendor even come close to AppDynamics’ support. I've been raving about them. I have told the...
Read full review of Splunk AppDynamics »
Anonymous User
Manager Cloud Operations at a computer software company
I would rate support a four out of ten. The reason is that they are not proactive, they are reactive. If we notify...
Read full review of Splunk Cloud Platform »
Anonymous User
Sr. Engineer Observability at a financial services firm
Splunk support is pretty good. There's some work to be done. When I provide them with a bunch of data, they don't...
Read full review of Splunk Cloud Platform »
DevendraKumar1
Technology lead at Infosys
When rating the technical support, Splunk primarily serves log-related queries effectively, with limitations. It...
Read full review of Splunk AppDynamics »
Dipesh-Bhawsar
Consulting Cyber Defense Engineering at Principal Financial Group
I am not that happy, but they provide timely responses. They are available at the time of need; however, there are a...
Read full review of Splunk Cloud Platform »
Anonymous User
Vice President at a financial services firm
We have an enterprise tooling team of our own. We actually don't support the product internally; however, there are...
Read full review of Splunk AppDynamics »
Anonymous User
Risk Advisory Cyber Cloud Analyst at a consultancy
Splunk Enterprise Security's customer service has been positive. I think Deloitte is a partner with Palo Alto for...
Read full review of Splunk Enterprise Security »
Anonymous User
Splunk Developer at a tech vendor
We get support when we need it. I would rate support an eight or nine out of ten. There's always learning and...
Read full review of Splunk Enterprise Security »
Anonymous User
Technical Architect-Product Development
The technical capabilities of people sitting in technical support is questionable. The reason being this is an...
Read full review of Splunk AppDynamics »
Mary Vasantha Golleru
Administrator at a tech vendor
If any issues arise, we can raise a vendor case, and resolutions are provided in a timely and accurate manner.
Read full review of Splunk Observability Cloud »
Anonymous User
Security Architect at a computer software company
Technical support is good. We purchase premium support services.
Read full review of Splunk Enterprise Security »
Anonymous User
Senior Technical Specialist at a financial services firm
I'm pretty impressed with Splunk's customer support. They're pretty responsive and I appreciate that.
Read full review of Splunk SOAR »
Anonymous User
IT Engineer at a venture capital & private equity firm
The technical support is good.
Read full review of Splunk Cloud Platform »
Anonymous User
Sr Manager at a financial services firm
The support that we get from Splunk is not always great. Whenever we have issues, we have to chase them to get the...
Read full review of Splunk Cloud Platform »
Anonymous User
Sr. Manager at Arbonne international
We haven't used any technical support yet; we use a partner who helps us to deploy and stabilize the system. We...
Read full review of Splunk AppDynamics »

Review 1 of 30

Technical Support

No Data Available

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