Compare Niagara Networks vs Tenable

Niagara Networks

Tenable

Based on 247 reviews.

Overview

Information Not Available

Tenable Network Security is a developer of vulnerability detection systems. Tenable Network Security is an American network security company, co-founded by Ron Gula, Jack Huffard, and Renaud Deraison in 2002.

Sample Customers

Popular Solutions

Tenable Nessus

14 reviews

Tenable Security Center

11 reviews

Tenable Vulnerability Management

12 reviews

Top Industries

Healthcare Company

13%

Computer Software Company

12%

Financial Services Firm

10%

Comms Service Provider

Financial Services Firm

11%

Computer Software Company

10%

Manufacturing Company

10%

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

No Data Available

Chethan Gowda
Windows Security Patching Operation III (Cyber Operations) at a outsourcing company
We usually use Tenable Vulnerability Management for vulnerability scannings, and we get the reports from Tenable to...
Read full review of Tenable Vulnerability Management »
OndrejKOVAC
Solution engineer at a consultancy
The primary use case for Tenable Security Center among my clients is risk-based vulnerability management. It involves...
Read full review of Tenable Security Center »
DragosCernat
Information Security Architect at a transportation company
We had other solutions that we used. One solution was that we did not have something exactly similar to what Element...
Read full review of Tenable Cloud Security »
AbhishekPandey5
Senior Consultant at a manufacturing company
I am using it for Asset Discovery, vulnerability management and threat intel. Tenable OT Security is for asset...
Read full review of Tenable OT Security »
Arun Seetha
Cyber Security Architect at a security firm
I have been dealing with Tenable.io Container Security for almost four to six months.
Read full review of Tenable.io Container Security »

Review 1 of 5

Customer Service

No Data Available

Yogeswaran Neelagandan
Key Account Manager at a security firm
Customer support is a challenge. Tenable charges extra for it, which means clients have to buy the license separately...
Read full review of Tenable Vulnerability Management »
JoaoManso
CIO / IT Consultant at a marketing services firm
Tenable's American technical support is excellent, though the European version is not quite as good as it takes...
Read full review of Tenable Security Center »
OniRahman
Technical Consultant at a tech consulting company
I rate customer service and support a six out of ten.
Read full review of Tenable.io Web Application Scanning »
Iwegbue Godspower Isioma
Cyber Security Analyst at a tech services company
We don't have many issues.
Read full review of Tenable Vulnerability Management »
Rafael Ustariz
IT security consultant at a tech services company
Tenable SC support has been very helpful.
Read full review of Tenable Security Center »
AdeelAgha
Team Lead - Cyber Security & Compliance at a mining and metals company
After deploying Tenable, I spoke with the technical support a maximum of two or three times. They are very...
Read full review of Tenable Vulnerability Management »
Harshal Deshmukh
CEO and Managing Director at a tech services company
We haven't yet contacted Tenable's technical support because we have a good team trained in Tenable tools. We don't...
Read full review of Tenable.io Web Application Scanning »
Mona Nyachhyon
Director at a tech services company
I rate the support of Tenable Nessus a six out of ten.
Read full review of Tenable Nessus »
Antonio Scola
Owner at a tech services company
I would rate the technology support as nine out of ten.
Read full review of Tenable Lumin »
Md. Shahriar Hussain
Information Security Analyst at a comms service provider
There were no delays from customer support. They usually give instant responses for both online and local support.
Read full review of Tenable Security Center »
Yusuf-Hashmi
Sr. Director - Group Head - IT Security (CISO) at a manufacturing company
I get the standard support that comes with all Tenable licenses. There isn't specialized support for Tenable.sc. It's...
Read full review of Tenable Security Center »
Amr Abdelnaser
Senior Information Security Analyst at a computer software company
My colleagues say that the tech support team is very responsive and helpful.
Read full review of Tenable Vulnerability Management »
Yusuf_Hashmi
Chief Information Security Officer at a manufacturing company
The customer service team is pretty supportive. They have supported me multiple times, and I would rate them eight...
Read full review of Tenable One Exposure Management Platform »
DanielDurante
Senior Manager at a tech services company
We never have any kind of problem or lack of response. I would rate them a ten out of ten.
Read full review of Tenable Nessus »
PapadAnandKumar
Senior OT Security Consultant at a consultancy
The support team is the same as others. There are delays. If I find a bug, they say they already know and are working...
Read full review of Tenable OT Security »
Olajide Olusegun
Network Team Lead at a tech services company
The technical support is outstanding. We encountered some difficulties during our initial deployment, yet they...
Read full review of Tenable Nessus »
Anonymous User
Security Engineer at a media company
The technical support has been very useful. They are helpful. I rate the technical support from Tenable Nessus a four...
Read full review of Tenable Nessus »
Attila Mate Kovacs
Senior Cyber Security Expert at a security firm
My experience with technical support is very positive.
Read full review of Tenable Nessus »
Justin Kolker
IT Security Specialist at a consultancy
Their tier-one, initial tech support is pretty bad. Their premium support is excellent. Whether premium support comes...
Read full review of Tenable Security Center »
Eric Noe
Senior Information Technology Security Engineer at a insurance company
We have a dedicated account contact and rep whom we work with if we need anything. So far our experience has been...
Read full review of Tenable SecurityCenter Continuous View [EOL] »
Anonymous User
Consultant at a educational organization
The solution's technical support is good. We usually use the solution's community support.
Read full review of Tenable.io Web Application Scanning »
Anonymous User
Director of Cyber Security at a outsourcing company
I provide support to my customers. I have not run into an issue that I needed to contact the support from Tenable.io...
Read full review of Tenable.io Web Application Scanning »
Janakiraman Elumalai
Information Technology Security Specialist at a consultancy
The customer service and support are good.
Read full review of Tenable One Exposure Management Platform »
Anonymous User
Head of IT security at a financial services firm
Our local partner helps with the support.
Read full review of Tenable Nessus »
Thomas Kung
Senior Consultant at a tech company
I usually use the dashboard for support. It shows the critical vulnerabilities from low to high. They are very...
Read full review of Tenable Nessus »
Shuvanjan Krishna Bhattacharya
Deputy General Manager at a tech services company
For the first-time implementation, in a few cases, we needed to call technical support to help with license...
Read full review of Tenable Security Center »
Pov Men
Network Security Engineer at a tech services company
The customer service/technical support for the solution is very good.
Read full review of Tenable Vulnerability Management »
Shay Chouker
CSO at a manufacturing company
I rate the technical support around three to four out of ten. Sometimes, when we had problems, it was hard to get...
Read full review of Tenable Vulnerability Management »
Anonymous User
IT Consultant - Microsoft Design and Implementation at a tech services company
We have contacted their customer support and they were fine.
Read full review of Tenable Security Center »
Joey Smith
Medical Device Cybersecurity Analyst at a healthcare company
I don't generally talk to tech support. That's handled by my colleague or someone else in the security team. But I...
Read full review of Tenable Security Center »

Review 1 of 30

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.