Compare NTT DATA vs SMA Technologies

NTT DATA

Based on 4 reviews.

SMA Technologies

Based on 70 reviews.

Sample Customers

NTT-AT WinActor

Exeo Tech Corporation

VisualCron

7 Eleven, ABB Sécheron SA, Adobe Systems Incorporated, Amazon Europe Core, Apple, Assa Abloy, Aston Martin, Banco Santander, BMW (Australia)

Popular Solutions

0 reviews

0 reviews

1 reviews

0 reviews

Top Industries

Construction Company

19%

Comms Service Provider

11%

Financial Services Firm

Outsourcing Company

Financial Services Firm

15%

Outsourcing Company

10%

Construction Company

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Anonymous User
IT Planning Assistant Manager at a manufacturing company
This solution is mainly used in our accounting department.
Read full review of NTT-AT WinActor »
Anonymous User
Principal Cloud Engineer at mavenit
We are deploying services for enterprises and mobile operators like SMSE, MMSE, voicemail, etc.
Read full review of NTT Cloud »

Review 1 of 2

No Data Available

Customer Service

Manh Cuong Nguyen
Quality Assurance Technician at Daikin vietnam
NTT-AT WinActor's support is good.
Read full review of NTT-AT WinActor »
Anonymous User
Principal Cloud Engineer at mavenit
We're often in touch with technical support. We have a direct account manager and we have weekly calls with them....
Read full review of NTT Cloud »

Review 1 of 2

Paul_Anderson
Group Data Architect at Arrow Global Ltd
Our application support teams have never really complained about VisualCron's technical support team.
Read full review of VisualCron »
Sourav-Dutta
Technical Lead - Database Administrator at SMART ENERGY SYSTEMS LLC
I rate VisualCron support eight out of 10. I contacted the support team once because we faced some issues connecting...
Read full review of VisualCron »
Jean-MarieLEBORGNE
Engineer at CONSEIL DÃPARTEMENTAL 83
I have been pleased with the support that we can get from the European partners. I think they are very good. All the...
Read full review of OpCon »
Anonymous User
Works at a government
Technical support is excellent. We felt that we were treated like family, not a number. They are very competent.
Read full review of OpCon »
ElizabethTinajero
IT Operations Systems Analyst Lead at SAN ANTONIO FEDERAL CREDIT UNION
The technical support staff is knowledgeable about their product. We have had a turnaround time of less than four...
Read full review of OpCon »
JoeRocco
Operations Manager at a construction company
Technical support is awesome every time I call. Now, when I call I'm asking more, "Hey, can I do this?" and they'll...
Read full review of OpCon »
Anonymous User
System Analyst at a financial services firm
Technical support has been great. They've come up with solutions and they're very timely. They seem to be good people...
Read full review of OpCon »
Anonymous User
Systems Developer at a financial services firm
The technical support is always excellent. Having a network which can help you troubleshoot and build the best...
Read full review of OpCon »
Anonymous User
Computer Operations Manager at a financial services firm
Their technical support is excellent. There have been several times where I have had to reach out to them and they...
Read full review of OpCon »
Anonymous User
TitleApplication Specialist II at a financial services firm
I do not have anything negative to say about their customer service or technical support. So far, all of them are so...
Read full review of OpCon »
Anonymous User
Core Application Programming Manager at a financial services firm
Their standard technical support is very helpful. They're very quick to respond. They're quick to set up a WebEx and...
Read full review of OpCon »
Anonymous User
System Analyst at a financial services firm
They are average for technical support. I still have to do my own research on some things.
Read full review of OpCon »
Anonymous User
National Monitoring, Capacity and Availability at a government
The tech support has been excellent. They're the best that I've dealt with in 25 years of supporting software. We've...
Read full review of OpCon »
EdwardWatson
Sr. System Programmer at a insurance company
I'm very pleased and impressed with SMA's technical support for OpCon. They're responsive and they've done a very...
Read full review of OpCon »
Anonymous User
Manager at a financial services firm
Tech support is amazingly responsive. We've had multiple times where they've responded within 20 minutes when we've...
Read full review of OpCon »
Anonymous User
AVP IT Operations at a financial services firm
SMA's technical support for this solution is excellent. They are responsive, they are knowledgeable, and they've...
Read full review of OpCon »
Anonymous User
Information Systems Manager at a financial services firm
We have contacted tech support via phone and ticket. We mainly contact them via ticket. Our ticket management, from...
Read full review of OpCon »
Anonymous User
VP IT at a financial services firm
The support is good. When we run into issues, we can rely on SMA to walk us through how to correct any problems or do...
Read full review of OpCon »
Yaad Murshed
Software Engineer
I've never contacted their technical team. Whatever I implemented and developed, I did it by myself. I faced some...
Read full review of VisualCron »
Anonymous User
System Administrator at a financial services firm
Their technical support is very good. I called them more in the beginning when we were doing the implementation, but...
Read full review of OpCon »
Anonymous User
Sr. IT ERP Specialist at a pharma/biotech company
I've very rarely had to reach out to support, but the response time and resolution was very quick in the few...
Read full review of VisualCron »
Anonymous User
Senior Core Systems Specialist at a financial services firm
They are absolutely fantastic. Since I've been the primary administrator, I've worked with OpCon support multiple...
Read full review of OpCon »
Anonymous User
IT Application Project Manager at a non-profit
The technical support team for VisualCron was knowledgeable and up-to-date, but the response time was slow. You only...
Read full review of VisualCron »
Anonymous User
Manager of Remote Services at DOW CHEMICAL EMPLOYEES' CREDIT UNION
SMA's technical support is excellent. They've always helped us out.
Read full review of OpCon »
Anonymous User
Data Management Services at a financial services firm
Technical support is excellent.
Read full review of OpCon »
Anonymous User
IT Manager at a financial services firm
The technical support is a bit weak, but they are changing it. I'm waiting to see how things will be solved.
Read full review of VisualCron »
Anonymous User
Senior Administrator OpCon at a financial services firm
Unfortunately, we can no longer reach their technical support by phone. They now only assist through email or their...
Read full review of OpCon »
CarynWright
Senior Analyst at iQ Credit Union
SMA's technical support is great. They've been very helpful. What has been a little difficult because is the time...
Read full review of OpCon »
Michelle Lestrange
Data Center Manager at a insurance company
From our dealings with them, I think they've done an excellent job when we're in a crunch. They get more than one...
Read full review of OpCon »
Anonymous User
Sr. Systems Programmer at a financial services firm
I have used SMA's technical support on occasion, both for issues that have arisen and for general support to help to...
Read full review of OpCon »

Review 1 of 30

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.