Compare Nutanix vs Rubrik

Nutanix

Based on 681 reviews.

Rubrik

Based on 112 reviews.

Latest Research

Buyer's Guide

Nutanix Disaster Recovery vs. Rubrik

December 2025

Rubrik vs. Nutanix Disaster Recovery

Updated: December 2025

Buyer's Guide

Nutanix Disaster Recovery vs. Rubrik

December 2025

Nutanix Disaster Recovery vs. Rubrik

Updated: December 2025

Overview

Nutanix is an enterprise virtualization and storage company. The Nutanix solution consists of the "Nutanix Xtreme Computing Platform" which delivers enterprise compute and storage through the deployment of commodity computing servers which each run a standard hypervisor and the Nutanix Operating System. Each server contains Intel processors, memory, solid-state drives and traditional hard drives, and when added into a cluster aggregates storage resources into a single storage pool. Capacity is added by adding a node to the computing cluster.

Information Not Available

Sample Customers

Nutanix Cloud Manager (NCM)

JetBlue, International Speedway Corporation, Volkswagen SAIC, Brighton and Hove City Council, Foresters Financial, Janus International Group, Cloud Comrade, Serco

Rubrik

Driscoll's, Red Hawk Casino, Davies Ward Phillips & Vineberg LLP, Wabash National, Chateau Ste. Michelle Wine Estates, Galliker Transport & Logistics

Igneous DataProtect

Allen Institute Altius Institute for Biomedical Sciences Bardel Entertainment OpSec PAIGE.ai

Popular Solutions

Nutanix Cloud Infrastructure (NCI)

9 reviews

Nutanix Unified Storage (NUS)

81 reviews

Nutanix Cloud Manager (NCM)

40 reviews

Rubrik

21 reviews

Rubrik Go

5 reviews

Rubrik Data Security Posture

1 reviews

Top Industries

Computer Software Company

17%

Manufacturing Company

Financial Services Firm

Government

Financial Services Firm

11%

Computer Software Company

10%

Manufacturing Company

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Amarnath Charugundla
System Engineer at a consultancy
In my organization, we use Nutanix Unified Storage (NUS) for the production servers, while Dev and QA environments...
Read full review of Nutanix Unified Storage (NUS) »
Phani Venkata Sai BKD
Technology Lead at a tech vendor
I have worked on several Nutanix Cloud Manager (NCM) products, including Nutanix Prism, Nutanix CVMs, and Nutanix...
Read full review of Nutanix Cloud Manager (NCM) »
Jose Ybarra
Manager, Information Technology Engineers at a financial services firm
Our main use cases for Nutanix Cloud Clusters (NC2) are extensive as it is our virtual infrastructure housing our 12...
Read full review of Nutanix Cloud Clusters (NC2) »
Giuseppe Agatone
Director enterprise virtualization at a financial services firm
My main use case for Nutanix Database Service is to provide faster deployment of databases to the business.
Read full review of Nutanix Database Service »
Anonymous User
S30290139 Infrastructure Administrator II at a wholesaler/distributor
My main use cases with Nutanix Central are managing updates, including LCM updates. We also manage all of our...
Read full review of Nutanix Central »

Review 1 of 5

Neelash Nair
Principle Tech Architect at a tech vendor
I have been working with Rubrik Data Security Posture since 2016-2017. I have been working with Rubrik Data Security...
Read full review of Rubrik Data Security Posture »
AmarpreetSingh
Technical Architect at a tech vendor
I am using Rubrik Go mostly for VM backups and SaaS backups.
Read full review of Rubrik Go »
Kammara Bheemanna
Information Technology Specialist at a legal firm
I tested out 12 use cases for infrastructure and DB prospects. One important use case involves retrieving data when a...
Read full review of Rubrik »

Review 1 of 3

Customer Service

Gurkan Tuzmen
Infrastructure&Security Manager at a insurance company
I rate the technical support an eight out of ten.
Read full review of Nutanix Kubernetes Engine NKE [EOL] »
Benjamin Bodenehim
Chief Technology Officer at a healthcare company
Nutanix support is good. However, Scale is better. They do respond and they do things, but Scale is faster.
Read full review of Nutanix Cloud Clusters (NC2) »
Atif Najam
Chief Information Officer and Program Lead at a consumer goods company
The support is top-notch. The support persons solve issues within a few minutes. They connect with us proactively and...
Read full review of Nutanix AHV Virtualization »
Kyle Naidoo
Systems Engineer at a hospitality company
I deal a lot with the Nutanix support, especially if I don't understand something, I just start a call with them....
Read full review of Nutanix Cloud Manager (NCM) »
Randy Rose
Director of Operations at a computer software company
Technical support has been excellent, and I'd give them a ten out of ten. Anytime we've got questions, someone will...
Read full review of Nutanix Unified Storage (NUS) »
Faisal Shaheen
Systems Administration Manager at a manufacturing company
I rate Nutanix support 10 out of 10. It's excellent. We contact them when we have problems, and they always resolve...
Read full review of Nutanix Unified Storage (NUS) »
Silvio Balduzzi1
Senior Citrix Architect and EUC Expert at a tech services company
Technical support is good. We've opened cases with them, and my experience has been really good. They are very fast,...
Read full review of Nutanix Unified Storage (NUS) »
ShadabBatlawala
VMware Administrator at a tech services company
Nutanix technical support is very good. You just log a call, they respond, and you can easily get support.
Read full review of Nutanix Prism »
Anonymous User
Infrastructure Principal at a healthcare company
Their support is excellent. They are still engaged even when something isn't their problem. That's one of the biggest...
Read full review of Nutanix Unified Storage (NUS) »
Usha Rani
Director at a tech services company
They provide good technical support for Nutanix Prism. Global 24/7 technical support is available through phone,...
Read full review of Nutanix Prism »
Kadir Kokcu
Owner at a computer software company
They are very responsive and provide quick resolutions.
Read full review of Nutanix Cloud Infrastructure (NCI) »
RamPrasad
Sr Director, IT at a tech vendor
We have great support from Nutanix Kubernetes Platform (NKP) and the experience has been excellent. The relationship...
Read full review of Nutanix Kubernetes Platform (NKP) »
Tony Benko
Senior Server Analyst at a construction company
When I do run into issues, and I'm not entirely sure how to fix them, I always involve Nutanix support through their...
Read full review of Nutanix Prism »
Leonardo Azevedo
Technology director at a financial services firm
I rate Nutanix support nine out of 10. We are happy with the customer service.
Read full review of Nutanix Cloud Manager (NCM) »
Sukhwinder-Singh
Corporate Trainer at a educational organization
I have not yet had the occasion to contact technical support.
Read full review of Nutanix Unified Storage (NUS) »
Anonymous User
Service Manager at a tech services company
The customer support is good. We have a business-to-business agreement with them. They're responding well, resolving...
Read full review of Nutanix AHV Virtualization »
Ozgur Ekinci
Enterprise Solutions Executive (AWS Certified Solutions Architect) at a tech services company
The technical support is very good, they solved some problems we had and they worked with our team well. The team...
Read full review of Nutanix Cloud Infrastructure (NCI) »
Anonymous User
Senior Infrastructure Engineer at a computer software company
Support is great. We contacted them to help us with the initial implementation. They are, in general, very helpful...
Read full review of Nutanix Cloud Infrastructure (NCI) »
Anonymous User
Ingegnere it senior at a tech services company
We did not test the technical support in a real situation, but only to ask some configuration questions without an SLA.
Read full review of Nutanix Cloud Infrastructure (NCI) »
Anonymous User
Works at a wholesaler/distributor
My experience with Nutanix support has revolved around backup failures related to the API call. First-level support...
Read full review of Nutanix Central »
Anonymous User
Technical director at a tech services company
Never used it before.
Read full review of Nutanix Cloud Infrastructure (NCI) »
Anonymous User
Senior Solutions Architect at a tech services company
I have not yet required technical support.
Read full review of Nutanix Cloud Infrastructure (NCI) »
Anonymous User
Virtualization engineer at a insurance company
One of the best things about Nutanix Cloud Clusters (NC2) is the technical support. When we reach out to support, we...
Read full review of Nutanix Cloud Clusters (NC2) »
Anonymous User
IT Manager at a tech vendor
I am very satisfied with the technical support.
Read full review of Nutanix Prism »
Martin-Potgieter
CTO at a financial services firm
The solution's support is excellent.
Read full review of Nutanix Cloud Infrastructure (NCI) »
Anonymous User
Senior Expert Solution Architect at a comms service provider
Technical support for Nutanix Acropolis AOS was very good. Their engineers have very good skills, e.g. in every case,...
Read full review of Nutanix Cloud Infrastructure (NCI) »
Anonymous User
Security and Infrastructure Practice manager at a computer software company
I have not personally dealt with Nutanix technical support, but from what I have heard, it is highly rated. The...
Read full review of Nutanix Unified Storage (NUS) »
Erik Harijanto
Vice President, Enterprise & Architect at a financial services firm
Nutanix has the best customer service. We have been using it since 2011.
Read full review of Nutanix Cloud Clusters (NC2) »
Anonymous User
Security and Infrastructure Practice manager at a computer software company
Nutanix tech support is one of the best in the industry.
Read full review of Nutanix Cloud Clusters (NC2) »
Todd Simon
Infrastructure Director at a hospitality company
It can be slightly improved, but mostly, it is good.
Read full review of Nutanix Unified Storage (NUS) »

Review 1 of 30

Boomchi Kumar
Director at a computer software company
The solution’s technical support is very good.
Read full review of Rubrik Go »
JoseRodriguez6
Services Manager at a consultancy
While the technical support services are generally effective, there have been instances where we needed to escalate...
Read full review of Rubrik Go »
Ovadya Rachamim
Storage & Data Protection Team Leader at a tech services company
Rubrik's technical support is excellent. They handle issues efficiently, and if escalation is needed, they manage it...
Read full review of Rubrik »
Allan Skeels
General Manager at a financial services firm
My experience with customer service and support was very good. They were available to help with both deployment and...
Read full review of Rubrik »
Graeme Dendy
Service manager at a computer software company
The solution's technical support team is pretty helpful and generally responds very quickly.
Read full review of Rubrik Go »
AmarpreetSingh
Technical Architect at a tech vendor
I find the technical support of Rubrik very responsive and helpful, rating them nine out of ten.
Read full review of Rubrik »
HarishKumar6
Senior System Engineer at a manufacturing company
Rubrik provides excellent customer service and technical support. I would rate their customer service a nine out of ten.
Read full review of Rubrik »
Anonymous User
Senior Technical Support Engineer at a tech services company
They are quite responsive, and their solution part is quick delivering. Case handling is very short. That was a good...
Read full review of Rubrik »
Kammara Bheemanna
Information Technology Specialist at a legal firm
The implementation process is straightforward with simple clicks, cluster implementation, discovery, and adding...
Read full review of Rubrik »
Jewemars Christian Riano
Service Delivery Consultant at a tech services company
In terms of escalating tickets or bugs, they are very quick in terms of their support system.
Read full review of Rubrik »
Anonymous User
Administrator at a transportation company
Rubrik support is outstanding.
Read full review of Rubrik »
Daniel Stedman
Senior Solutions Consultant at a tech services company
The response time of the solution's technical support team is helpful. It provides detailed feedback on the issues as...
Read full review of Rubrik »
Anonymous User
Works
Very good support who helps with each question. Very fast response time.
Read full review of Rubrik »
Anonymous User
Sr. Systems Engineer at a tech services company
Customer Service: Very good, almost a 10 out of 10. They are among the very best vendors we've worked with. Technical...
Read full review of Rubrik »
Dileep Thakur
Senior Manager (Backup & Restore) at a financial services firm
We submit a support request and promptly receive an email from the annual support team. Overall, I find the support...
Read full review of Rubrik »
Mischa Donker
Cloud and Virtualisation Specialist at a comms service provider
All of the Rubrik engineers know everything about their products.
Read full review of Rubrik »
David-Simpson
Software Administrator at a university
We have been very pleased every time that we have had to contact their support. Their support has been really good.
Read full review of Rubrik »
Christopher Lindsay
Rubrik administrator at a energy/utilities company
Rubrik's customer service is excellent. They offer 24/7 support and even have a dedicated ransomware hotline with a...
Read full review of Rubrik »
AshwaniDhakla
Senior Consultant at a computer software company
Technical support isn't that good, especially if you compare it to a competitor like EMC.
Read full review of Rubrik Go »
Sam Kemp
Enterprise Architect at a tech services company
Customer service is top notch, which I am usually pretty disappointed in. So far it's the best I've seen for a tech...
Read full review of Rubrik »
Anonymous User
Head of IT Infrastructure at a university
Five star rating: Calls are picked up and managed through constant communication to ensure a speedy resolution.
Read full review of Rubrik »
Anonymous User
Operations Analyst at a financial services firm
We have received excellent customer support from Rubrik when addressing any of our queries, from time to time. The...
Read full review of Rubrik »
Anonymous User
Computer Operations Specialist at a retailer
The solution's technical support team is very responsive and proactive.
Read full review of Rubrik »
Edward Poll
Head of IT Infrastructure at a educational organization
We used the support services a couple of times early on, because we were quite early adopters. They were fantastic....
Read full review of Rubrik »
Anonymous User
Cloud Solutions Architect at a comms service provider
Any of the few customer issues were promptly solved by the support. We had internal training through videos offered...
Read full review of Rubrik »
Anonymous User
Solutions Architect at a tech services company
Support is good now that they are done restructuring.
Read full review of Rubrik »
Don Rhodes
Associate Director of Infrastructure and Services at a university
Tech support has been fantastic. They will bend over backward to help get solutions. The biggest thing that we use...
Read full review of Rubrik »
Maan Othman
Senior System Engineer at a comms service provider
The technical support is wonderful. Very cooperative and informative.
Read full review of Rubrik Go »
Anonymous User
Director of Technology at a financial services firm
Our experience with technical support has been great. We had a couple of questions in the beginning, so we interacted...
Read full review of Rubrik »
Anonymous User
Solutions Architect at a insurance company
When updates are needed everything is done through the support. When we need to upgrade we call the support, open a...
Read full review of Rubrik »

Review 1 of 30

Technical Support

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