Compare OneTrust vs SAP

OneTrust

Based on 23 reviews.

SAP

Based on 1541 reviews.

Sample Customers

Convercent

CH2M, Airbnb, LinkedIn, Under Armour, TimeWarner, Unisys, AMC Entertainment, Juniper Networks, Ruby Tuesday, McGraw Hill

OneTrust GRC

randstand, into, halfbrick

OneTrust DataGovernance

Anthony Nolan, Everis, Herman Miller, Provident Financial Group

SAP BusinessObjects GRC

INEOS Melamines GmbH, Banco Galicia

SAP Data Governance

Takisada-Osaka Co. Ltd., The VELUX Group, Asian Paints, AOK Bundesverband, EMC Corporation

SAP Data Hub

Kaeser Kompressoren, HARTMANN

SAP Sustainability Control Tower

1. Coca-Cola 2. Unilever 3. Nestle 4. Procter & Gamble 5. Walmart 6. Johnson & Johnson 7. PepsiCo 8. IBM 9. Microsoft 10. Siemens 11. General Electric 12. 3M 13. Schneider Electric 14. Philips 15. Adidas 16. BMW 17. Audi 18. Volkswagen 19. Toyota 20. Honda 21. Samsung 22. LG Electronics 23. Apple 24. Google 25. Facebook 26. Amazon 27. Intel 28. Cisco Systems 29. HP Inc. 30. Dell Technologies 31. Oracle 32. Accenture

Popular Solutions

OneTrust GRC

9 reviews

OneTrust DataGovernance

8 reviews

SAP S/4HANA

64 reviews

SAP BusinessObjects Business Intelligence Platform

14 reviews

SAP ERP

16 reviews

Top Industries

Financial Services Firm

15%

Computer Software Company

10%

Insurance Company

Healthcare Company

Manufacturing Company

12%

Computer Software Company

11%

Financial Services Firm

Educational Organization

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Gerald Pegg
Governance Risk and Compliance Coordinator at HUB International
I use OneTrust specifically for incident management. For my company, I helped to create the incident management...
Read full review of OneTrust GRC »
Atul-Gupta
Manager at Cognizant
We mainly use the modules for consent collection, cookies, and DSAR requests. We also use DPIA and PIA. One of my...
Read full review of OneTrust DataGovernance »

Review 1 of 2

Deepak Madhavan
Delivery Head- IT Shared Services at a manufacturing company
I manage an SAP Central competence, and we are working on multiple S/4HANA implementations. Our Webex begins with...
Read full review of SAP S/4HANA »
Ramesh Pampana
Manager, SAP Practice at a computer software company
With SAP S/4HANA Cloud, we are doing migrations, spin-offs, starboards, and implementations. We are doing end-to-end...
Read full review of SAP S/4HANA Cloud »
PawanDihiye
Manager at Adidas
The use cases for SAP Signavio Process Intelligence vary depending on the industry, and recently, I have worked on a...
Read full review of SAP Signavio Process Intelligence »
Hari Priya
SAP Analytics Lead at Miracle Software Systems, Inc
I worked with SAP BW4HANA, creating Web Intelligence reports using BEx queries. I am a BW consultant with 14 years of...
Read full review of SAP BW4HANA »
Hari Priya
SAP Analytics Lead at Miracle Software Systems, Inc
For SAP HANA, my first project involved migrating from SAP HANA to BW due to cost concerns. The client requested...
Read full review of SAP HANA »

Review 1 of 5

Customer Service

Steve Peacock
Director - Security & Compliance at Venzo
The technical support services are good.
Read full review of OneTrust GRC »
Scott Margolis
Managing Director, Data Governance & Compliance at Ernst & Young
My team reached out to the support team, and their experience was not satisfactory.
Read full review of OneTrust DataGovernance »
Surendra Kumar
Team Lead-Information Security at a marketing services firm
OneTrust offers two levels of support: basic support driven through cases and expert support with a dedicated...
Read full review of OneTrust DataGovernance »
Gerald Pegg
Governance Risk and Compliance Coordinator at HUB International
Their support team is very responsive and knowledgeable. If an expert doesn't know how to address a question, they...
Read full review of OneTrust GRC »
Brooke Lynne Bowman
Senior Compliance Manager at Cedar Cares, Inc.
The customer service and support from OneTrust are commendable, with responsive assistance within twenty-four hours....
Read full review of OneTrust GRC »
Dave Anifowoshe
Information Security Officer at a financial services firm
I have not escalated any questions to tech support yet.
Read full review of OneTrust GRC »
Ihab-Bekhiet
Business Development || Data Strategy || Data Governance Advisor at Jadara Solutions
The main issue is with the first line of support. They don't seem to understand the tool very well and often need to...
Read full review of OneTrust DataGovernance »
Anonymous User
Information Security & IT Governance Manager at a insurance company
I did not need to contact customer support; the solution was satisfactory.
Read full review of OneTrust DataGovernance »
Rene Weinert
Privacy Manager at Broadcom
The support team is very responsive to requests and questions, although we haven't had major issues that would...
Read full review of OneTrust GRC »
Atul-Gupta
Manager at Cognizant
I would rate customer service support as eight out of ten. They are supportive and responsive, but sometimes there...
Read full review of OneTrust DataGovernance »
André Eder Tavares Lopes
Consultor GRC/IRM at ISH Tecnologia
The technical support services are good.
Read full review of OneTrust GRC »
Anonymous User
Senior Enterprise Risk Manager at a retailer
Technical support could be improved. I would rate the technical support a three out of ten.
Read full review of OneTrust GRC »
Anonymous User
Group Head of Risk at a retailer
I didn't contact the technical support team, and I can't rate them.
Read full review of OneTrust GRC »
Anonymous User
Manager-Security at a tech vendor
The support team is pretty good. They provide self-help tools, such as frequently asked questions or self-help for...
Read full review of OneTrust GRC »
Anonymous User
Cyber Security Consultant at a tech services company
The solution's technical support is quite good. The support team responds whenever you reach out to them.
Read full review of OneTrust GRC »
Anonymous User
Compliance Analyst at a computer software company
Technical support is good. Whatever knowledge they have, they are providing us. They come and perform the things we...
Read full review of OneTrust GRC »
Anonymous User
Legal Associate at a legal firm
I have not been in contact with technical support.
Read full review of OneTrust DataGovernance »
Anonymous User
Governance, Risk Management & Compliance, Director IT at a tech services company
OneTrust's technical support is very helpful and open to feedback, but their workflow means that their response can...
Read full review of OneTrust GRC »

Review 1 of 18

RAUL PAHUARA
Deputy IT Project Manager at Volcan Compania Minera SAA
For support, I have a local partner.
Read full review of SAP BW4HANA »
Mukesh Mathur
Assistant IT manager at a construction company
When we encounter something that requires attention, we submit a ticket on the SAP portal. Their response time...
Read full review of SAP SuccessFactors »
ChristopherOrilogbon
Solution Consultant SAP MM/QM & HCM SuccessFactors at C2G
If we had any issues that we were unable to resolve, we can always receive support from SAP. We raise an incident...
Read full review of SAP SuccessFactors »
Sumeet Zalpuri
Data engineer at ASR Nederland N.V.
I have used the SAP BusinessObjects Business Intelligence Platform’s tech support, which has lately improved a lot.
Read full review of SAP BusinessObjects Business Intelligence Platform »
Ankit Bhagat
Management Consultant at PwC
The solution's support is good. However, they take time to understand the issue.
Read full review of SAP Commerce Cloud »
Siddharth Matalia
Senior Technical Specialist at a manufacturing company
The support I have received from SAP S/4HANA Cloud has been good. I rate the support from SAP S/4HANA Cloud an eight...
Read full review of SAP S/4HANA Cloud »
ChristopherOrilogbon
Solution Consultant SAP MM/QM & HCM SuccessFactors at C2G
We only needed technical support when we wanted to integrate the system with Microsoft Teams. We had some issues, so...
Read full review of SAP SuccessFactors Learning »
Shreyas K M S
Systems Architect at NetApp
SAP has a portal where we can file trouble tickets and 24/7 call centers. We can log in or call them any time to get...
Read full review of SAP CRM »
Richard Spithoven
Owner at Slim
The customer service and support are average. There is room for improvement in response time.
Read full review of SAP S/4HANA »
JennyBruhin
Business Process Consultant at Hirslanden
Since I have a business background and I am not an IT expert, I am mostly not the person speaking directly with the...
Read full review of SAP Signavio Process Manager »
EricMellahn
Business Process Manager at Chal tec
We only have email support and I would say that it is good.
Read full review of SAP Signavio Process Manager »
Anonymous User
SAP MM/SRM/ARIBA at a non-tech company
Customer Service: A seven out of 10. Technical Support: An eight out of 10.
Read full review of SAP Ariba Procurement »
Anonymous User
Information Technology Infrastructure Manager at a comms service provider
We have used the technical support team once, and their service was very good.
Read full review of SAP NetWeaver »
Ehab-El Hagar
Chief Executive Officer at Asis
We were only demoing the product and therefore did not really use technical support.
Read full review of SAP Cloud Platform »
Anonymous User
Senior Treasury Analyst at a media company
Customer Service: It's good. Technical Support: It's good.
Read full review of SAP NetWeaver MDM [EOL] »
Saurav Goswami
Sr. Manager, TMT Business Consulting (Focused on B2B Tech Product cos.) at IIM Lucknow Alumni Association
There is a dedicated team in our organization for resolving any issues. A joint team was created with SAP experts and...
Read full review of SAP CRM »
Anonymous User
Technical Lead / Solution Architecture / Software Development - SAP at a manufacturing company
The technical support helped us on almost every front. It depends on what kind of agreement you have with SAP. We...
Read full review of SAP S/4HANA »
Anonymous User
Azure Cloud Solution Architect(CSA) at a tech services company
We have reached out to technical support in the past. They've been quite good and I would say that, overall, we've...
Read full review of SAP ERP »
Aneesh Menon
Senior Manger - SAP Data Services Architect & Delivery Lead at a computer software company
The customer service is okay.
Read full review of SAP Information Steward »
JobiJ
Account executive at Cisco
The quality of technical support from SAP can be rated as eight out of ten.
Read full review of SAP S/4HANA »
Sai Kalyan RamChintapalli
IT Manager at GIC Re
The customer support is wonderful. If your technical team is stuck somewhere, they are there to help.
Read full review of SAP Business Warehouse »
Anonymous User
Director at a retailer
The tool’s customer support is okay. Sometimes, they do not analyze the issues properly.
Read full review of SAP Business ByDesign »
Muralidhara H N
SAP Professional at a tech services company
Excellent.
Read full review of SAP Business All-in-One »
AtulimaDixit
Supply Team Engineer at Micron Technology
SAP HANA's technical support is pretty good.
Read full review of SAP HANA »
Fabian Giraldo
SAP ABAP Consultant, SAP Data Services Consultant at freelancer
The technical support team is timely and responsive.
Read full review of SAP Information Steward »
Anonymous User
Sr Advisory Technical Specialist at IBM
I find the technical support for SAP HANA pretty good because if you have any issues, the team responds to you very...
Read full review of SAP HANA »
Anonymous User
Head of Finance Enterprise Application at a computer software company
We have created some tickets through our partner for some issues related to the maximum available fields, the number...
Read full review of SAP Analytics Cloud »
Abdelghani Khaatib
Executive Director at TEDCO HOLDING
Technical support is great.
Read full review of SAP Signavio Process Intelligence »
Anonymous User
SAP Hybris Consultant at a tech services company
There is a big community for this product. For technical issues, you have the community and people who will spend...
Read full review of SAP Commerce Cloud »
MarkusBurger
Manager at a consultancy
I had a situation last year on the 24th of December, which is Christmas Eve in Germany. Usually nobody is working. I...
Read full review of SAP Signavio Process Manager »

Review 1 of 30

Technical Support

No Data Available

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