Compare OneTrust vs Tenable

OneTrust

Based on 24 reviews.

Tenable

Based on 249 reviews.

Latest Research

Buyer's Guide

OneTrust GRC vs. Tenable Lumin

June 2026

Tenable Lumin vs. OneTrust GRC

Updated: June 2026

Buyer's Guide

OneTrust GRC vs. Tenable Lumin

June 2026

OneTrust GRC vs. Tenable Lumin

Updated: June 2026

Overview

Information Not Available

Tenable Network Security is a developer of vulnerability detection systems. Tenable Network Security is an American network security company, co-founded by Ron Gula, Jack Huffard, and Renaud Deraison in 2002.

Sample Customers

OneTrust GRC

randstand, into, halfbrick

Popular Solutions

OneTrust GRC

3 reviews

OneTrust DataGovernance

5 reviews

OneTrust Privacy

1 reviews

Tenable Nessus

12 reviews

Tenable Security Center

6 reviews

Tenable Vulnerability Management

7 reviews

Top Industries

Financial Services Firm

14%

Comms Service Provider

Outsourcing Company

Manufacturing Company

Financial Services Firm

11%

Manufacturing Company

Government

Computer Software Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Gerald Pegg
Governance Risk and Compliance Coordinator at HUB International
I use OneTrust specifically for incident management. For my company, I helped to create the incident management...
Read full review of OneTrust GRC »
Atul-Gupta
Manager at Cognizant
We mainly use the modules for consent collection, cookies, and DSAR requests. We also use DPIA and PIA. One of my...
Read full review of OneTrust DataGovernance »
Anonymous User
Senior Associate at a tech vendor
My main use case for OneTrust Privacy involves conducting PIAs, DPIA assessments, cookie consent integrations, web...
Read full review of OneTrust Privacy »

Review 1 of 3

Chethan Gowda
Windows Security Patching Operation III (Cyber Operations) at CBTS
We usually use Tenable Vulnerability Management for vulnerability scannings, and we get the reports from Tenable to...
Read full review of Tenable Vulnerability Management »
Jaya Shanker
IT Security Manager at a insurance company
We use Tenable One Exposure Management Platform for vulnerability management in our internal application and external...
Read full review of Tenable One Exposure Management Platform »
DragosCernat
Information Security Architect at WSP
We had other solutions that we used. One solution was that we did not have something exactly similar to what Element...
Read full review of Tenable Cloud Security »
Arun Seetha
Cyber Security Architect at a security firm
I have been dealing with Tenable.io Container Security for almost four to six months.
Read full review of Tenable.io Container Security »
Anonymous User
Head of Information Security at a consultancy

Read full review of Tenable Security Center »

Review 1 of 5

Customer Service

Surendra Kumar
Team Lead-Information Security at a marketing services firm
OneTrust offers two levels of support: basic support driven through cases and expert support with a dedicated...
Read full review of OneTrust DataGovernance »
Gerald Pegg
Governance Risk and Compliance Coordinator at HUB International
Their support team is very responsive and knowledgeable. If an expert doesn't know how to address a question, they...
Read full review of OneTrust GRC »
Dave Anifowoshe
Information Security Officer at a financial services firm
I have not escalated any questions to tech support yet.
Read full review of OneTrust GRC »
Ihab-Bekhiet
Business Development || Data Strategy || Data Governance Advisor at Jadara Solutions
The main issue is with the first line of support. They don't seem to understand the tool very well and often need to...
Read full review of OneTrust DataGovernance »
Brooke Lynne Bowman
Senior Compliance Manager at a healthcare company
The customer service and support from OneTrust are commendable, with responsive assistance within twenty-four hours....
Read full review of OneTrust GRC »
Scott Margolis
Managing Director, Data Governance & Compliance at Ernst & Young
My team reached out to the support team, and their experience was not satisfactory.
Read full review of OneTrust DataGovernance »
Steve Peacock
Director - Security & Compliance at Venzo
The technical support services are good.
Read full review of OneTrust GRC »
André Eder Tavares Lopes
Consultor GRC/IRM at ISH Tecnologia
The technical support services are good.
Read full review of OneTrust GRC »
Rene Weinert
Privacy Manager at Broadcom
The support team is very responsive to requests and questions, although we haven't had major issues that would...
Read full review of OneTrust GRC »
Anonymous User
Group Head of Risk at a retailer
I didn't contact the technical support team, and I can't rate them.
Read full review of OneTrust GRC »
Anonymous User
Compliance Analyst at a computer software company
Technical support is good. Whatever knowledge they have, they are providing us. They come and perform the things we...
Read full review of OneTrust GRC »
Anonymous User
Information Security & IT Governance Manager at a insurance company
I did not need to contact customer support; the solution was satisfactory.
Read full review of OneTrust DataGovernance »
Anonymous User
Senior Enterprise Risk Manager at a retailer
Technical support could be improved. I would rate the technical support a three out of ten.
Read full review of OneTrust GRC »
Anonymous User
Legal Associate at a legal firm
I have not been in contact with technical support.
Read full review of OneTrust DataGovernance »
Anonymous User
Governance, Risk Management & Compliance, Director IT at a tech services company
OneTrust's technical support is very helpful and open to feedback, but their workflow means that their response can...
Read full review of OneTrust GRC »
Anonymous User
Manager-Security at a tech vendor
The support team is pretty good. They provide self-help tools, such as frequently asked questions or self-help for...
Read full review of OneTrust GRC »
Anonymous User
Cyber Security Consultant at a tech services company
The solution's technical support is quite good. The support team responds whenever you reach out to them.
Read full review of OneTrust GRC »
Atul-Gupta
Manager at Cognizant
I would rate customer service support as eight out of ten. They are supportive and responsive, but sometimes there...
Read full review of OneTrust DataGovernance »

Review 1 of 18

Joao Manso
CEO at a tech services company
The technical support is fast and efficient, and I am satisfied with it. I would rate their support nine out of ten.
Read full review of Tenable Vulnerability Management »
Harshal Deshmukh
CEO and Managing Director at Digidata Infsystems Private Limited
The customer service and support are nice. Sometimes, there are lags but overall it was okay.
Read full review of Tenable OT Security »
Jahanzeb Feroze Khan
Assistant Manager Network Security at Institute of Business Administration, Karachi
The technical support should be improved.
Read full review of Tenable.io Web Application Scanning »
Abu Imran
Information Security Engineer at Nhq Distribution Ltd
The solution's technical support does respond to my company's queries.
Read full review of Tenable Security Center »
Renato Jager
CIO at Oakmount
The solution's tech support is not excellent, but it is good enough.
Read full review of Tenable Lumin »
Sereyreach Dy
Security Infrastructure Engineer at NP Secure Co.,Ltd
For the solution's technical support, our company directly seeks help from the solution's vendor in Vietnam or...
Read full review of Tenable Nessus »
Kai Boon Giam
Director at Data Connect Technologies Pte Ltd
I have yet to contact technical support. The users within my team are technical people, and if they have an issue,...
Read full review of Tenable Nessus »
Mahmoud Elhamaymy
Professional services team lead at a tech services company
I have dealt with technical support once. They were very good and very responsive.
Read full review of Tenable.io Web Application Scanning »
Jahanzeb Feroze Khan
Assistant Manager Network Security at Institute of Business Administration, Karachi
Support doesn't understand the issues and cannot arrange resources per our time.
Read full review of Tenable.io Container Security »
Venugopal Potumudi
Senior Consultant at Tata Consultancy
We've never had any real difficulties, and therefore we haven't really dealt with support.
Read full review of Tenable Vulnerability Management »
SumeshKumar
Manager Cloud Security at Hitachi Systems, Ltd.
The solution's technical support is good. I have observed that whenever my company faces any problem, the product's...
Read full review of Tenable.io Container Security »
Yusuf-Hashmi
Sr. Director - Group Head - IT Security (CISO) at Jubilant Organosys Ltd., India, Leading Chemical M
Tenable support is good. I haven't had any issues with the response we get from them.
Read full review of Tenable Lumin »
Alexandru Cioruta
Global Cybersecurity Presales Domain Lead Architect at Eviden France
The integration is between us and Tenable Identity Exposure. We have excellent technical support, and we have a great...
Read full review of Tenable Identity Exposure »
Donald Koketso
Security engineer at a construction company
It was challenging to contact the technical support team earlier. However, we have found the right contact and can...
Read full review of Tenable Vulnerability Management »
Amine BEYAOUI
Senior Partner / Co-Founder at SKYTEK
Technical support does what it should. The solution is pretty straightforward and simple. As such, as with all...
Read full review of Tenable Security Center »
Attila Mate Kovacs
Senior Cyber Security Expert at a security firm
My experience with technical support is very positive.
Read full review of Tenable Nessus »
SivaMurali
Senior Cybersecurity Consultant at a tech services company
Customer service and support with Tenable is good. They are knowledgeable and responsive. I would rate their service...
Read full review of Tenable Security Center »
Anonymous User
Ingeniero de proyectos de TI at a tech services company
I've never directly dealt with technical support. I can't speak to how knowledgeable or responsive they are. I've...
Read full review of Tenable Vulnerability Management »
Anonymous User
IT Manager at a manufacturing company
The technical support is responsive and they worked on our problem quickly. That said, it depends on how quickly...
Read full review of Tenable.io Web Application Scanning »
Anonymous User
President and CEO, Founder Executive at SecuSolutions Co., Ltd.
I've never used technical support in the past. I've never had a need to. Therefore, I wouldn't be able to assess...
Read full review of Tenable Vulnerability Management »
Anonymous User
IT Consultant - Microsoft Design and Implementation at a tech services company
We have contacted their customer support and they were fine.
Read full review of Tenable Security Center »
Anonymous User
Network Security Engineer at a construction company
Technical support is good. I get responses quickly and they provide quick resolution. I can look at their community...
Read full review of Tenable Nessus »
Rishabh-Khanna
Technical Lead at a healthcare company
I do not have any contact with Tenable. I have been using it as a regular user.
Read full review of Tenable Vulnerability Management »
Janakiraman Elumalai
Information Technology Security Specialist at Digitaltrack
The customer service and support are good.
Read full review of Tenable One Exposure Management Platform »
Hiroshi Watanabe
Marketing Expert at J's communication
The technical support from Tenable Security Center is very good; I'm satisfied with the support. I would rate it an...
Read full review of Tenable Security Center »
Anonymous User
Vulnerability Management Analyst at a financial services firm
We've worked with technical support in the past, and we've found them to be quite efficient. They are knowledgable...
Read full review of Tenable Nessus »
Anonymous User
SOC Analyst at a energy/utilities company
I would evaluate Tenable Vulnerability Management's customer service and technical support as average. I would rate...
Read full review of Tenable Vulnerability Management »
Anonymous User
Consultant at a educational organization
The solution's technical support is good. We usually use the solution's community support.
Read full review of Tenable.io Web Application Scanning »
Anonymous User
Security Specialist at a security firm
Technical support has been good. They respond quite quickly.
Read full review of Tenable Vulnerability Management »
Carl Lavarro
Cyber Security Associate at a consultancy
Support is okay. However, we've had issues with them. I've had difficulties raising cases. They need to be more...
Read full review of Tenable Vulnerability Management »

Review 1 of 30

Technical Support

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