Compare OneTrust vs Tenable

OneTrust

Based on 23 reviews.

Tenable

Based on 247 reviews.

Latest Research

Buyer's Guide

OneTrust GRC vs. Tenable Lumin

December 2025

Tenable Lumin vs. OneTrust GRC

Updated: December 2025

Buyer's Guide

OneTrust GRC vs. Tenable Lumin

December 2025

OneTrust GRC vs. Tenable Lumin

Updated: December 2025

Overview

Information Not Available

Tenable Network Security is a developer of vulnerability detection systems. Tenable Network Security is an American network security company, co-founded by Ron Gula, Jack Huffard, and Renaud Deraison in 2002.

Sample Customers

OneTrust GRC

randstand, into, halfbrick

Popular Solutions

OneTrust GRC

8 reviews

OneTrust DataGovernance

6 reviews

Tenable Nessus

14 reviews

Tenable Security Center

11 reviews

Tenable Vulnerability Management

12 reviews

Top Industries

Financial Services Firm

15%

Manufacturing Company

Insurance Company

Retailer

Financial Services Firm

11%

Computer Software Company

10%

Manufacturing Company

10%

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Gerald Pegg
Governance Risk and Compliance Coordinator at a insurance company
I use OneTrust specifically for incident management. For my company, I helped to create the incident management...
Read full review of OneTrust GRC »
Atul-Gupta
Manager at a consultancy
We mainly use the modules for consent collection, cookies, and DSAR requests. We also use DPIA and PIA. One of my...
Read full review of OneTrust DataGovernance »

Review 1 of 2

Chethan Gowda
Windows Security Patching Operation III (Cyber Operations) at a outsourcing company
We usually use Tenable Vulnerability Management for vulnerability scannings, and we get the reports from Tenable to...
Read full review of Tenable Vulnerability Management »
OndrejKOVAC
Solution engineer at a consultancy
The primary use case for Tenable Security Center among my clients is risk-based vulnerability management. It involves...
Read full review of Tenable Security Center »
DragosCernat
Information Security Architect at a transportation company
We had other solutions that we used. One solution was that we did not have something exactly similar to what Element...
Read full review of Tenable Cloud Security »
AbhishekPandey5
Senior Consultant at a manufacturing company
I am using it for Asset Discovery, vulnerability management and threat intel. Tenable OT Security is for asset...
Read full review of Tenable OT Security »
Arun Seetha
Cyber Security Architect at a security firm
I have been dealing with Tenable.io Container Security for almost four to six months.
Read full review of Tenable.io Container Security »

Review 1 of 5

Customer Service

Surendra Kumar
Team Lead-Information Security at a marketing services firm
OneTrust offers two levels of support: basic support driven through cases and expert support with a dedicated...
Read full review of OneTrust DataGovernance »
Gerald Pegg
Governance Risk and Compliance Coordinator at a insurance company
Their support team is very responsive and knowledgeable. If an expert doesn't know how to address a question, they...
Read full review of OneTrust GRC »
Scott Margolis
Managing Director, Data Governance & Compliance at a consultancy
My team reached out to the support team, and their experience was not satisfactory.
Read full review of OneTrust DataGovernance »
Steve Peacock
Director - Security & Compliance at a computer software company
The technical support services are good.
Read full review of OneTrust GRC »
Brooke Lynne Bowman
Senior Compliance Manager at a healthcare company
The customer service and support from OneTrust are commendable, with responsive assistance within twenty-four hours....
Read full review of OneTrust GRC »
Ihab-Bekhiet
Business Development || Data Strategy || Data Governance Advisor at a tech services company
The main issue is with the first line of support. They don't seem to understand the tool very well and often need to...
Read full review of OneTrust DataGovernance »
Dave Anifowoshe
Information Security Officer at a financial services firm
I have not escalated any questions to tech support yet.
Read full review of OneTrust GRC »
Anonymous User
Governance, Risk Management & Compliance, Director IT at a tech services company
OneTrust's technical support is very helpful and open to feedback, but their workflow means that their response can...
Read full review of OneTrust GRC »
Anonymous User
Cyber Security Consultant at a tech services company
The solution's technical support is quite good. The support team responds whenever you reach out to them.
Read full review of OneTrust GRC »
Anonymous User
Information Security & IT Governance Manager at a insurance company
I did not need to contact customer support; the solution was satisfactory.
Read full review of OneTrust DataGovernance »
Anonymous User
Compliance Analyst at a computer software company
Technical support is good. Whatever knowledge they have, they are providing us. They come and perform the things we...
Read full review of OneTrust GRC »
Atul-Gupta
Manager at a consultancy
I would rate customer service support as eight out of ten. They are supportive and responsive, but sometimes there...
Read full review of OneTrust DataGovernance »
André Eder Tavares Lopes
Consultor GRC/IRM at a comms service provider
The technical support services are good.
Read full review of OneTrust GRC »
Anonymous User
Senior Enterprise Risk Manager at a retailer
Technical support could be improved. I would rate the technical support a three out of ten.
Read full review of OneTrust GRC »
Rene Weinert
Privacy Manager at a tech company
The support team is very responsive to requests and questions, although we haven't had major issues that would...
Read full review of OneTrust GRC »
Anonymous User
Manager-Security at a tech vendor
The support team is pretty good. They provide self-help tools, such as frequently asked questions or self-help for...
Read full review of OneTrust GRC »
Anonymous User
Legal Associate at a legal firm
I have not been in contact with technical support.
Read full review of OneTrust DataGovernance »
Anonymous User
Group Head of Risk at a retailer
I didn't contact the technical support team, and I can't rate them.
Read full review of OneTrust GRC »

Review 1 of 18

Olajide Olusegun
Network Team Lead at a tech services company
The technical support is outstanding. We encountered some difficulties during our initial deployment, yet they...
Read full review of Tenable Nessus »
Mani Bommisetty
Infrastructure patching Manager at a manufacturing company
Technical support from Tenable is rated six out of ten. It needs improvement in response time and addressing feature...
Read full review of Tenable Vulnerability Management »
Daniel_Ndiba
Assistant Manager - Cyber & Cloud Security at a financial services firm
Their technical support is quite good, and they're very responsive. If there is any issue they perform quite quickly....
Read full review of Tenable Security Center »
Alexandru Cioruta
Global Cybersecurity Presales Domain Lead Architect at a tech services company
The integration is between us and Tenable Identity Exposure. We have excellent technical support, and we have a great...
Read full review of Tenable Identity Exposure »
Yusuf-Hashmi
Sr. Director - Group Head - IT Security (CISO) at a manufacturing company
I get the standard support that comes with all Tenable licenses. There isn't specialized support for Tenable.sc. It's...
Read full review of Tenable Security Center »
HarshBhardiya
SOC Engineer at a outsourcing company
The technical support is good yet could improve in terms of response time. The feedback and reply times should be...
Read full review of Tenable Nessus »
Muhammad Kamran Khan
Chief information security officer at a financial services firm
We contacted support for some scenarios, like upgrades, new security patches, and for some customized reports. We...
Read full review of Tenable Nessus »
Wanderley Viana
Security Operation Coordinator at a financial services firm
The official language in Brazil is Portuguese, and the support team has difficulty speaking it. Not all my technical...
Read full review of Tenable One Exposure Management Platform »
OndrejKOVAC
Solution engineer at a consultancy
Tenable's technical support has declined in quality over time. While they used to be excellent, achieving ratings of...
Read full review of Tenable Security Center »
Jahanzeb Feroze Khan
Assistant Manager Network Security at a educational organization
Support doesn't understand the issues and cannot arrange resources per our time.
Read full review of Tenable.io Container Security »
Amr Abdelnaser
Senior Information Security Analyst at a computer software company
My colleagues say that the tech support team is very responsive and helpful.
Read full review of Tenable Vulnerability Management »
JoaoManso
CIO / IT Consultant at a marketing services firm
Tenable's American technical support is excellent, though the European version is not quite as good as it takes...
Read full review of Tenable Security Center »
Jaya Shanker
IT Security Manager at a insurance company
I never contacted Tenable One Exposure Management Platform support for any issues on the platform.
Read full review of Tenable One Exposure Management Platform »
DanielDurante
Senior Manager at a tech services company
We never have any kind of problem or lack of response. I would rate them a ten out of ten.
Read full review of Tenable Nessus »
Joao Manso
CEO at a tech services company
The technical support is fast and efficient, and I am satisfied with it. I would rate their support nine out of ten.
Read full review of Tenable Vulnerability Management »
Robert Cheruiyot
IT Security Consultant at a reseller
We haven't had a lot of challenges with the solution and therefore have not really contacted technical support.
Read full review of Tenable.io Web Application Scanning »
TomasStasek
IT Director at a outsourcing company
The support we have for Tenable Nessus is internal. The IT teams for Tenable Nessus are in the Czech Republic for us.
Read full review of Tenable Nessus »
Hiroshi Watanabe
Marketing Expert at a comms service provider
The technical support from Tenable Security Center is very good; I'm satisfied with the support. I would rate it an...
Read full review of Tenable Security Center »
Anonymous User
Security Consultan at a security firm
The support ticketing system needs improvement. Whenever we create tickets, they are directed to a general support...
Read full review of Tenable.io Web Application Scanning »
Anonymous User
SOC Analyst at a energy/utilities company
I would evaluate Tenable Vulnerability Management's customer service and technical support as average. I would rate...
Read full review of Tenable Vulnerability Management »
Sandip Deshmukh
Cyber Security Expert at a tech vendor
I'm satisfied with Tenable's technical support.
Read full review of Tenable Security Center »
Dr Trust Tshepo Mapoka
Senior Cybersecurity Consultant at a tech services company
Tenable's technical support has a very good turnaround time.
Read full review of Tenable Nessus »
Shuvanjan Krishna Bhattacharya
Deputy General Manager at a tech services company
For the first-time implementation, in a few cases, we needed to call technical support to help with license...
Read full review of Tenable Security Center »
Daniel Durante
Senior Manager at a security firm
The technical support is great. We have called them a few times and they have always helped us.
Read full review of Tenable Nessus »
Anonymous User
Lead Cyber Security engineer at a tech services company
We feel the solution's technical support to be very bad. While we do receive a response upon creating a ticket, it is...
Read full review of Tenable Nessus »
Girish RAWAT
Project manager at a computer software company
The technical support needs improvement. Currently, it takes time, which might be due to the free version, but...
Read full review of Tenable.io Web Application Scanning »
Shay Chouker
CSO at a manufacturing company
I rate the technical support around three to four out of ten. Sometimes, when we had problems, it was hard to get...
Read full review of Tenable Vulnerability Management »
Anonymous User
President and CEO, Founder Executive at a tech vendor
I've never used technical support in the past. I've never had a need to. Therefore, I wouldn't be able to assess...
Read full review of Tenable Vulnerability Management »
Thomas Kung
Senior Consultant at a tech company
I usually use the dashboard for support. It shows the critical vulnerabilities from low to high. They are very...
Read full review of Tenable Nessus »
Janakiraman Elumalai
Information Technology Security Specialist at a consultancy
The customer service and support are good.
Read full review of Tenable One Exposure Management Platform »

Review 1 of 30

Technical Support

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