Compare OneTrust vs Tenable

OneTrust

Based on 23 reviews.

Tenable

Based on 247 reviews.

Latest Research

Buyer's Guide

OneTrust GRC vs. Tenable Lumin

December 2025

Tenable Lumin vs. OneTrust GRC

Updated: December 2025

Buyer's Guide

OneTrust GRC vs. Tenable Lumin

December 2025

OneTrust GRC vs. Tenable Lumin

Updated: December 2025

Overview

Information Not Available

Tenable Network Security is a developer of vulnerability detection systems. Tenable Network Security is an American network security company, co-founded by Ron Gula, Jack Huffard, and Renaud Deraison in 2002.

Sample Customers

OneTrust GRC

randstand, into, halfbrick

Popular Solutions

OneTrust GRC

8 reviews

OneTrust DataGovernance

6 reviews

Tenable Nessus

14 reviews

Tenable Security Center

11 reviews

Tenable Vulnerability Management

12 reviews

Top Industries

Financial Services Firm

16%

Manufacturing Company

Insurance Company

Retailer

Financial Services Firm

11%

Computer Software Company

10%

Manufacturing Company

10%

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Gerald Pegg
Governance Risk and Compliance Coordinator at a insurance company
I use OneTrust specifically for incident management. For my company, I helped to create the incident management...
Read full review of OneTrust GRC »
Atul-Gupta
Manager at a consultancy
We mainly use the modules for consent collection, cookies, and DSAR requests. We also use DPIA and PIA. One of my...
Read full review of OneTrust DataGovernance »

Review 1 of 2

Chethan Gowda
Windows Security Patching Operation III (Cyber Operations) at a outsourcing company
We usually use Tenable Vulnerability Management for vulnerability scannings, and we get the reports from Tenable to...
Read full review of Tenable Vulnerability Management »
OndrejKOVAC
Solution engineer at a consultancy
The primary use case for Tenable Security Center among my clients is risk-based vulnerability management. It involves...
Read full review of Tenable Security Center »
DragosCernat
Information Security Architect at a transportation company
We had other solutions that we used. One solution was that we did not have something exactly similar to what Element...
Read full review of Tenable Cloud Security »
AbhishekPandey5
Senior Consultant at a manufacturing company
I am using it for Asset Discovery, vulnerability management and threat intel. Tenable OT Security is for asset...
Read full review of Tenable OT Security »
Arun Seetha
Cyber Security Architect at a security firm
I have been dealing with Tenable.io Container Security for almost four to six months.
Read full review of Tenable.io Container Security »

Review 1 of 5

Customer Service

Dave Anifowoshe
Information Security Officer at a financial services firm
I have not escalated any questions to tech support yet.
Read full review of OneTrust GRC »
Ihab-Bekhiet
Business Development || Data Strategy || Data Governance Advisor at a tech services company
The main issue is with the first line of support. They don't seem to understand the tool very well and often need to...
Read full review of OneTrust DataGovernance »
Surendra Kumar
Team Lead-Information Security at a marketing services firm
OneTrust offers two levels of support: basic support driven through cases and expert support with a dedicated...
Read full review of OneTrust DataGovernance »
Scott Margolis
Managing Director, Data Governance & Compliance at a consultancy
My team reached out to the support team, and their experience was not satisfactory.
Read full review of OneTrust DataGovernance »
Brooke Lynne Bowman
Senior Compliance Manager at a healthcare company
The customer service and support from OneTrust are commendable, with responsive assistance within twenty-four hours....
Read full review of OneTrust GRC »
Steve Peacock
Director - Security & Compliance at a computer software company
The technical support services are good.
Read full review of OneTrust GRC »
Gerald Pegg
Governance Risk and Compliance Coordinator at a insurance company
Their support team is very responsive and knowledgeable. If an expert doesn't know how to address a question, they...
Read full review of OneTrust GRC »
André Eder Tavares Lopes
Consultor GRC/IRM at a comms service provider
The technical support services are good.
Read full review of OneTrust GRC »
Anonymous User
Governance, Risk Management & Compliance, Director IT at a tech services company
OneTrust's technical support is very helpful and open to feedback, but their workflow means that their response can...
Read full review of OneTrust GRC »
Atul-Gupta
Manager at a consultancy
I would rate customer service support as eight out of ten. They are supportive and responsive, but sometimes there...
Read full review of OneTrust DataGovernance »
Anonymous User
Legal Associate at a legal firm
I have not been in contact with technical support.
Read full review of OneTrust DataGovernance »
Anonymous User
Information Security & IT Governance Manager at a insurance company
I did not need to contact customer support; the solution was satisfactory.
Read full review of OneTrust DataGovernance »
Anonymous User
Senior Enterprise Risk Manager at a retailer
Technical support could be improved. I would rate the technical support a three out of ten.
Read full review of OneTrust GRC »
Anonymous User
Compliance Analyst at a computer software company
Technical support is good. Whatever knowledge they have, they are providing us. They come and perform the things we...
Read full review of OneTrust GRC »
Rene Weinert
Privacy Manager at a tech company
The support team is very responsive to requests and questions, although we haven't had major issues that would...
Read full review of OneTrust GRC »
Anonymous User
Manager-Security at a tech vendor
The support team is pretty good. They provide self-help tools, such as frequently asked questions or self-help for...
Read full review of OneTrust GRC »
Anonymous User
Cyber Security Consultant at a tech services company
The solution's technical support is quite good. The support team responds whenever you reach out to them.
Read full review of OneTrust GRC »
Anonymous User
Group Head of Risk at a retailer
I didn't contact the technical support team, and I can't rate them.
Read full review of OneTrust GRC »

Review 1 of 18

Md. Shahriar Hussain
Information Security Analyst at a comms service provider
There were no delays from customer support. They usually give instant responses for both online and local support.
Read full review of Tenable Security Center »
MuhammadMurtaza
Information security engineer at a tech vendor
The support has been really cooperative. Whenever any issue arises, we contact the support, and they are always there...
Read full review of Tenable Nessus »
DanielDurante
Senior Manager at a tech services company
We never have any kind of problem or lack of response. I would rate them a ten out of ten.
Read full review of Tenable Nessus »
Jairo Willian Pereira
Information Security Manager at a retailer
It SLA/support are enough.
Read full review of Tenable Nessus »
JoaoManso
CIO / IT Consultant at a marketing services firm
Tenable's American technical support is excellent, though the European version is not quite as good as it takes...
Read full review of Tenable Security Center »
Chethan Gowda
Windows Security Patching Operation III (Cyber Operations) at a outsourcing company
Communication with Tenable Vulnerability Management support occurs on average two to three times monthly because our...
Read full review of Tenable Vulnerability Management »
Abu Imran
Information Security Engineer at a tech consulting company
The solution's technical support does respond to my company's queries.
Read full review of Tenable Security Center »
VictorAkidiva
Security Architect at a tech services company
Technical support has been excellent and provides a lot of support when needed.
Read full review of Tenable Security Center »
ShanakaFernando
Consultant at a computer software company
The support of Tenable Nessus is responsive and helpful. I rate the support from Tenable Nessus a five out of five.
Read full review of Tenable Nessus »
Buthainah Al-Balharith
Information Technology Security Engineer at a financial services firm
I haven't contacted the support team yet.
Read full review of Tenable Security Center »
reviewer5849132
Chief Information Security Officer at a financial services firm
It is not super good and could do some improvements. I've had interactions with different parties, and while it's not...
Read full review of Tenable Security Center »
Anonymous User
Security Compliance Officer at a tech services company
I did not deal with technical support at all.
Read full review of Tenable Nessus »
Steven Nkwane
Intake Specialist at a tech services company
One area that they could improve is technical support. Oftentimes, it's not as good as it should be. The turnaround...
Read full review of Tenable Vulnerability Management »
Anonymous User
VP - Risks, Audits & InfoSec at a tech services company
We did reach out to technical support. I think it was just once, but it took them a long time to respond. Maybe it...
Read full review of Tenable Nessus »
Mouad BOUKIR
Works at a university
I've never had any interaction with customer support. The solution works very well, and we haven't needed help.
Read full review of Tenable Nessus »
Infraprojman67
Senior Infrastructure Project Manager at a energy/utilities company
The technical support is good.
Read full review of Tenable Nessus »
Anonymous User
IT Consultant - Microsoft Design and Implementation at a tech services company
We have contacted their customer support and they were fine.
Read full review of Tenable Security Center »
Ladislav Solc
Managing partner at a tech services company
We communicated via email to solve our issue. The experience was quite good for us.
Read full review of Tenable Nessus »
Dapo Salami
Executive Director at a non-tech company
The response times of customer service and support can be faster. I rate them a six out of ten.
Read full review of Tenable Vulnerability Management »
Anonymous User
Lead Cyber Security engineer at a tech services company
We feel the solution's technical support to be very bad. While we do receive a response upon creating a ticket, it is...
Read full review of Tenable Nessus »
Nuki Agustino Wono
Senior Security Consultant at a tech services company
Technical support for Tenable Nessus is very good. Based on my experience, their support deserves a rating of 8 or 9...
Read full review of Tenable Nessus »
Anonymous User
Head of Information Security at a consultancy
We are happy with the support from the Tenable side. But sometimes the vendor's people move between areas too often,...
Read full review of Tenable Security Center »
Sandip Deshmukh
Cyber Security Expert at a tech vendor
I'm satisfied with Tenable's technical support.
Read full review of Tenable Security Center »
HARI EDARA
IT Manager at a government
The customer service is good. The support team is very responsive.
Read full review of Tenable Vulnerability Management »
Taras Dubrova
BDM at a tech services company
Our vendor is Broadview, and they offer various support levels. In a typical scenario, with the initial level of...
Read full review of Tenable Cloud Security »
Pov Men
Network Security Engineer at a tech services company
Technical support has been great. We've been quite pleased with their level of attention. We're satisfied with the...
Read full review of Tenable One Exposure Management Platform »
Justin Kolker
IT Security Specialist at a consultancy
Their tier-one, initial tech support is pretty bad. Their premium support is excellent. Whether premium support comes...
Read full review of Tenable Security Center »
Thomas Kung
Senior Consultant at a tech company
I usually use the dashboard for support. It shows the critical vulnerabilities from low to high. They are very...
Read full review of Tenable Nessus »
Anonymous User
Security Consultan at a security firm
They assist me every day, not just daily but several times a week, around three to four times. I handle support for...
Read full review of Tenable.io Container Security »
Anonymous User
Information Security Engineer at a tech services company
The support, as well as the portal, is very good.
Read full review of Tenable Nessus »

Review 1 of 30

Technical Support

No Data Available

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