Compare OpenVPN vs Zyxel

OpenVPN

Based on 70 reviews.

Zyxel

Based on 4 reviews.

Sample Customers

OpenVPN Access Server

Verizon, Amazon, Disney, HP, Microsoft, IBM, Samsung

Popular Solutions

OpenVPN Access Server

23 reviews

CloudConnexa

2 reviews

Zyxel Unified Security Gateway

1 reviews

Top Industries

Computer Software Company

13%

Comms Service Provider

12%

Outsourcing Company

Financial Services Firm

Comms Service Provider

22%

Computer Software Company

Outsourcing Company

Financial Services Firm

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Bsubbiah Bsubbiah
Infrastructure Team Lead at Scalecomputing
My main use case for CloudConnexa is using the VPN solution, which is the primary VPN solution for our company. In my...
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Review 1 of 1

Anonymous User
Sales and technical consultant at a manufacturing company
I use it mostly for VPN and for some firewall solutions. When considering my main use case with VPN, I can say that I...
Read full review of Zyxel Unified Security Gateway »

Review 1 of 1

Customer Service

Rajkumar Gupta
Manager, Ibms Projects Operations & Corporate Information Technology at Yotta Infrastructure Solutions LLP
The customer support for OpenVPN Access Server is good.
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Girraj Godia
Devops Engineer at Emergent
I haven't used customer support from OpenVPN Access Server.
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Michael Tsentsarevsky
Cyber Security Analyst. Technology, Intelligence, Research and Evaluation at Bank Hapoalim
I've never used technical support in the past. I can't speak to how helpful they would be.
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Emmanuel Chebukati
DevSecOps Engineer at a tech company
I would evaluate OpenVPN's technical support and customer service teams as providing standard support. You send a...
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Yekutiel Cohen
Penetration tester at a tech services company
I have not contacted vendor support. I solve issues myself.
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Fedir Plotnikov
Senior Cloud Infrastructure Engineer at Globant
I would rate technical support for OpenVPN Access Server as not applicable because I have never talked with them. The...
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Vishnu Narahari
Manager at a computer software company
For customer support, I rate OpenVPN Access Server 9 out of 10. The ticketing system is responsive, and the technical...
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LAWAL YUSUF
IT auditor at SHEFFIELD HALLAM UNIVERSITY
We have a network engineer to look after technical issues within the organization. However, we escalate queries to...
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Anonymous User
Chief Cloud Architect at a tech vendor
I had to use their customer service and technical support for OpenVPN Access Server. It was very good, and I would...
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Anonymous User
Service Delivery Manager at CasCom
I have not dealt with support or customer service, however, the documentation is good, and I would rate it a seven...
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Mark Engstrom
Python Developer at a tech services company
We did not use support.
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Nigel Spence
Enterprise Network Engineer at symplr
The customer support for OpenVPN Access Server is acceptable, but it could be better. OpenVPN Access Server is a good...
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Suresh Kotian
Enterprise Architect at a tech services company
I have been in contact with technical support and the experience was good. They have knowledgeable people.
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Anonymous User
Senior Linux System Administrator at a media company
I do not think we ever had to use technical support. I mainly found answers on the web forums.
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Anonymous User
Data Scientist 1 at a marketing services firm
Customer support for CloudConnexa is very good.
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Anonymous User
代表社員 at サザビー
Customer support was basically via email only, but the person I dealt with was very technically knowledgeable. When I...
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BradBrooks
QA Engineer/Software Developer at a tech services company
Tech support is very good. They've got such a good product that I've only had to use them once or twice. The other...
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Anonymous User
Associate Manager, Technology Services Information Technology Operations at a computer software company
I would rate customer support nine out of ten. The ticketing system is responsive, and the technical team knows the...
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Anonymous User
Senior Engineer(NOC) at a computer software company
The customer support for OpenVPN Access Server is highly reliable and helpful, the official ticket-based support team...
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XavierGarcia
Cofounder/CTO and Principal Devops at a tech vendor
The community is great. We are able to find a lot of documentation on the Web.
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Gabriel Joe
Engineer at Bit 2 Bit Communication SRL
The technical support was satisfactory as I found a lot of information on the network and on the Internet.
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Anonymous User
In A Company
Others who are looking to use OpenVPN Access Server should evaluate the proper feature benefits and costing as per...
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Elliott Scott
CEO at Scott Solutions LLC
I cannot recall whether I worked with customer support on OpenVPN; being an Open Source project, when you have...
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Damnam BAGOLIBE
Security engineer at ARCEP Togo
We do not really need technical support assistance.
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Daniel Matei
3D Artist at Daromex
I have not had to contact technical support at this point.
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AithaShashikanth
Network operation center engineer at a computer software company
It is very easy to raise a ticket with them. We also have email support and a direct help desk we can contact via...
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Anonymous User
DevOps Engineer at a tech services company
We didn't use any paid support. This software is fairly industry-standard and you can find all kinds of help in the...
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Anonymous User
Security Researcher at a tech vendor
OpenVPN Access Server provides good customer support, and if you are having any connection or any kind of issues, you...
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Anonymous User
Enterprise Solutions Consultant at a computer software company
We are able to manage the support of the solution and troubleshoot for clients. However, I have never dealt with the...
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Bsubbiah Bsubbiah
Infrastructure Team Lead at Scalecomputing
Customer support is fast; we get quick support.
Read full review of CloudConnexa »

Review 1 of 30

Alexander Azikov
It Manager at Diamond Braces
I do not have a lot of experience with technical support. On one occasion, I submitted a request about a problem that...
Read full review of Zyxel Unified Security Gateway »
Anonymous User
System Admin at a educational organization
The vendor provides technical support for the product. In my company, we have a technical team of three members who...
Read full review of Zyxel Unified Security Gateway »
Marco De Vries
System Administrator at a financial services firm
The support was really bad. I've had support from them and it took me over three months to get one thing resolved. In...
Read full review of Zyxel Unified Security Gateway »
Anonymous User
Sales and technical consultant at a manufacturing company
I have no reason to complain about the technical support from Zyxel Unified Security Gateway.
Read full review of Zyxel Unified Security Gateway »

Review 1 of 4

Technical Support

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