Zyxel Unified Security Gateway Reviews

Name: Zyxel Unified Security Gateway
Brand: Zyxel
Rating: 3.0 (3 reviews)

Vendor: Zyxel

3.0 out of 5

3 reviews
66% willing to recommend

What is Zyxel Unified Security Gateway?

ZyWALL USG Series delivers high-access quality to help businesses satisfy the demand for always-online communications. For internal deployments, the ZyWALL USG Series provides active-passive High-Availability (HA) service to support device or connection failover.

Get the Unified Threat Management (UTM) Buyer's Guide and find out what your peers are saying about Zyxel Unified Security Gateway, Meraki MX, Check Point NGFW and more!

Zyxel Unified Security Gateway is the #14 ranked solution in top Unified Threat Management (UTM) solutions. PeerSpot users give Zyxel Unified Security Gateway an average rating of 6.0 out of 10. Zyxel Unified Security Gateway is most commonly compared to Meraki MX: Zyxel Unified Security Gateway vs Meraki MX. Zyxel Unified Security Gateway is popular among the small business segment, accounting for 47% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a comms service provider, accounting for 18% of all views.

Buyer's Guide

Unified Threat Management (UTM)

July 2025

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Helped 861,490 peers since 2012

Featured Zyxel Unified Security Gateway reviews

Alexander Azikov

It Manager at Diamond Braces

Although manageable, the user interface is a little bit slow and could be improved. There are two user interface options available, namely the basic and the advanced. The basic UI is not very good and doesn't have a lot of features, although it is fast. The advanced UI allows me to do whatever I want, but this is where the issue of speed exists. At one of our sites, the CPU utilization was very high, and for no reason. Technical support needs to be more responsive to requests.

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reviewer2378649

System Admin at a educational organization with 11-50 employees

The product's most beneficial feature is its ability to adapt to and deal with all malware attacks. The intrusion detection capabilities I need are present in the solution. The tool has impacted the security posture in our organization since it has antivirus, anti-spam, web filters, security and quality control. The enhancement in the security posture has been beneficial for my company. Integrating Zyxel Unified Security Gateway with our company's existing network infrastructure has been good as it works fine and I haven't seen any issues in it till now. The vendor takes care of the maintenance part of the solution. I recommend the product to those who plan to use it. I rate the tool a six out of ten.

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Marco De Vries

System Administrator at a financial services firm with 51-200 employees

I have never seen it in any company that I've worked with before, and I would advise other companies not to buy it. The device is really awful It doesn't work well. It is unreliable. They tried to put something professional on a market, however, it's anything but. Technical support is unhelpful and does not resolve issues quickly (or at all). From the WiFi access points, the performance is really bad from Zyxel. We have about 26 WiFi access points and still, it does not work as expected. I need a next-gen firewall next time. I want to be able to do something about malware, et cetera, and that's not the case at this moment. It's a traditional firewall. It doesn't do that. Sometimes it reboots when you least expect it, and that's the main issue. When you go on the internet, and you read about it, you'll find more people with the same problems you are having, and they do not get resolved by the company.

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Zyxel Unified Security Gateway mindshare

As of July 2025, the mindshare of Zyxel Unified Security Gateway in the Unified Threat Management (UTM) category stands at 7.4%, up from 5.0% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Unified Threat Management (UTM)

Key learnings from peers

Valuable Features

"The most valuable features of the solution stem from web filtering, malware protection, and antivirus."
"The solution can scale well."
"This is a capable appliance and the standard features work well for us."

Room for Improvement

"The product has some scalability and data management issues where improvements are required."
"Sometimes it reboots when you least expect it, and that's the main issue."
"Although manageable, the user interface is a little bit slow and could be improved."

Pricing

"The price of Zyxel Unified Security Gateway is good compared to other similar products in the market."
"This gateway is pretty cheap."

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Unified Threat Management (UTM) Buyer's Guide for additional reliable information.

Top industries

By visitors reading reviews

Comms Service Provider

18%

Computer Software Company

17%

Retailer

Financial Services Firm

Real Estate/Law Firm

Construction Company

Non Profit

Outsourcing Company

Educational Organization

Media Company

Hospitality Company

Healthcare Company

University

Government

Wholesaler/Distributor

Manufacturing Company

Recreational Facilities/Services Company

Performing Arts

Energy/Utilities Company

Insurance Company

Consumer Goods Company

Legal Firm

Transportation Company

Engineering Company

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Learn more about Zyxel Unified Security Gateway

With Device HA Pro service, the ZyWALL USG Series also supports instant failover, so connections are always maintained when a failover event occurs. For external deployments, the ZyWALL USG Series features multi- WAN load balancing/failover and a comprehensive mobile broadband USB modem support list for WAN backup operations. The ZyWALL USG Series also supports IPSec load balancing and failover, providing additional resilience for mission-critical VPN failover with VTI Interface deployments.

ZyWALL USG110/210/310 thoroughly protects networks with industry-leading firewall, Anti-Malware/ Virus, Anti-Spam, Content Filtering, IDP, and Application Patrol functionality. Regulate unauthorized use of Web applications over your network, such as Facebook, Google apps, and Netflix, among others. Zyxel security measures are enhanced with SSL Inspection, blocking threats hidden in SSL-encrypted connections while facilitating deeper policy enforcement. Furthermore, newly improved Content Filtering 2.0 enhances HTTPS Domain Filter, Browser SafeSearch, and Geo IP Blocking for an array of security enhancements to ensure clean Web connections.