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Sophos UTM vs Zyxel Unified Security Gateway comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Nov 7, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Sophos UTM
Ranking in Unified Threat Management (UTM)
5th
Average Rating
8.6
Reviews Sentiment
6.6
Number of Reviews
120
Ranking in other categories
No ranking in other categories
Zyxel Unified Security Gateway
Ranking in Unified Threat Management (UTM)
11th
Average Rating
6.6
Reviews Sentiment
4.9
Number of Reviews
4
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the Unified Threat Management (UTM) category, the mindshare of Sophos UTM is 10.3%, up from 7.8% compared to the previous year. The mindshare of Zyxel Unified Security Gateway is 3.2%, down from 4.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Unified Threat Management (UTM) Mindshare Distribution
ProductMindshare (%)
Sophos UTM10.3%
Zyxel Unified Security Gateway3.2%
Other86.5%
Unified Threat Management (UTM)
 

Featured Reviews

HR
CEO at iSource GmbH
Integrated security tools have supported critical infrastructure and improved network performance
Regarding Secureworks Taegis VDR Vulnerability Management, I do not have all these shortcuts in my head. Perhaps I have to ask my technicians, but we are in full stress because we have to change this entire firewall equipment, also the entire access points, because of the end of life. We also have the full product in for XDR and extensions. We are also part of the webinars from Sophos. It would be better if there were also some important webinars in German. Everything needs improvement, because also the wireless, also RED box and so on. The handling was much easier on the old equipment than on the new XGS. I think there should also be a little more automatic for SD-WAN routing and so on. Because we have to learn some things from the basic completely new because it is different than Sophos UTM, the XGS. The features that could be improved about Sophos UTM include the new features we have in XGS with a simpler interface. For example, in Sophos UTM, we could define IP hosts and use this IP host. We did not have to insert on every, for example, for wide area networks, we had to put the IP addresses from the other side by hand. In Sophos UTM, we could define it under definitions and then use this IP host where we needed it. In the new XGS, if there is a change in the IP address, we have to do it on all, for example, site-to-site VPN tunnels and so on. We have much more work and it is not so easy because we have to check all the definitions. It is also, for example, some of the male technicians like me, we have a biology handicap. For example, male technicians in Europe also have a red-green problem. So we use these light colors on the interface. In some cases, it is not easy to see the, for example, letters or numbers because of the contrast.
reviewer2399337 - PeerSpot reviewer
Sales and technical consultant at a manufacturing company with 10,001+ employees
User has benefited from stable performance and effective completion of security tasks
I use it mostly for VPN and for some firewall solutions When considering my main use case with VPN, I can say that I got the Zyxel Unified Security Gateway, and it works fine. However, we are thinking about using a different solution based on open source because Zyxel Unified Security Gateway…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is a very good product, and the threat monitoring process is the most valuable feature."
"Most companies I have dealt with handing them a unit find they don't have to do much ongoing work on the unit."
"Sophos UTM's best feature is SIM in the cloud, which combines the gateway solution and endpoint solution to send telemetry data to the cloud and provides full contact visibility regarding security."
"I think the RED appliances and APs make a difference, and add value to Sophos."
"We've been very happy with its capabilities."
"It's an easy solution to learn because the graphics are very intuitive."
"Sophos UTM is very user-friendly and has good integration with other solutions."
"All of Sophos UTM's features are valuable."
"The solution can scale well."
"The Zyxel Unified Security Gateway solution is stable and does its job effectively."
"The cost is very low."
"The most valuable features of the solution stem from web filtering, malware protection, and antivirus."
"This is a capable appliance and the standard features work well for us."
 

Cons

"The technical support used to be excellent but it's no longer as good as it was and we've had some problems getting solutions to the issues that we're having."
"Sophos customer support could use some improvement."
"Sophos UTM could be simplified, and they can improve on the many other features, like SD-WAN and load balancing."
"During initial configuration, I encountered a few issues."
"Sophos should be more user-friendly, have more dashboards, and an easier implementation."
"Its identification of users without the need of setting up Proxies or Identity software could be better, that is probably the trickiest section to setup."
"Only thing we have noticed as of late was that their firmware updates break something else that was working in a previous version."
"We didn’t find any issues but I know there have been some in the last few years."
"I have never seen it in any company that I've worked with before, and I would advise other companies not to buy it."
"Sometimes it reboots when you least expect it, and that's the main issue."
"The integration capability is quite challenging. The system is very complicated, and many features are hidden."
"The product has some scalability and data management issues where improvements are required."
"Although manageable, the user interface is a little bit slow and could be improved. The advanced UI allows me to do whatever I want, but this is where the issue of speed exists."
 

Pricing and Cost Advice

"The solution is very low cost compared to competitors. You have a good firewall, a lot of functions for less than the price of some omni firewall competitors."
"The price of the license for Sophos UTM is approximately $5,500. The solution is less expensive than competitors."
"Purchasing through the AWS Marketplace is pretty straightforward. Because were entirely on AWS and don't have anything anywhere else. It made the most sense for us as a one stop shop."
"We originally purchased the solution through the AWS Marketplace. I started my proof of concept doing pay-as-you-go, then moved to a VAR for a 'Bring Your Own Licence' (BYOL) licensing model. The BYOL license still requires you to accept the terms of the AWS Marketplace to deploy."
"I think the pricing of Sophos is very fair."
"There was an up-front charge of around $70,000, to purchase the hub and license. Beyond the initial cost, licenses are charged for annually, but they are good value for the service we receive."
"The solution is affordable compared to others, such as FortiGate. The price is important."
"It's reasonably priced."
"This gateway is pretty cheap."
"The price of Zyxel Unified Security Gateway is good compared to other similar products in the market."
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Comparison Review

it_user216600 - PeerSpot reviewer
Senior Technical Consultant with 51-200 employees
Jan 3, 2016
Sophos UTM vs. Fortinet FortiGate
I have used both Sophos and Fortinet products in production and I have found the Sophos UTM appliances (hardware and virtual) to be a better fit most of the time -- with a few caveats which I will touch on below. In both instances, the transition from TMG will be mostly straightforward. The main…
 

Top Industries

By visitors reading reviews
Outsourcing Company
13%
Construction Company
11%
Comms Service Provider
10%
Manufacturing Company
10%
Comms Service Provider
19%
Outsourcing Company
9%
Financial Services Firm
9%
Construction Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business75
Midsize Enterprise28
Large Enterprise27
No data available
 

Questions from the Community

What are the biggest technical differences between Sophos UTM and Fortinet FortiGate?
As a solution, Sophos UTM offers a lot of functionality, it scales well, and the stability and performance are quite good. The most valuable features for me are their web and email filtering. I wou...
What is your experience regarding pricing and costs for Sophos UTM?
The pricing for Sophos UTM is reasonable; I do not have an issue with it, though I was considering RED because I have different sites I wanted to connect, and instead of doing site-to-site, the RED...
What needs improvement with Sophos UTM?
Regarding Secureworks Taegis VDR Vulnerability Management, I do not have all these shortcuts in my head. Perhaps I have to ask my technicians, but we are in full stress because we have to change th...
What is your experience regarding pricing and costs for Zyxel Unified Security Gateway?
I cannot definitively comment on whether Zyxel Unified Security Gateway is an affordable product as I haven't done comparisons with other solutions. When our license expires, we plan to explore ope...
What needs improvement with Zyxel Unified Security Gateway?
The integration capability is quite challenging. The system is very complicated, and many features are hidden. I'm looking for something new that is slightly simpler. Regarding user experience, the...
What is your primary use case for Zyxel Unified Security Gateway?
I use it mostly for VPN and for some firewall solutions. When considering my main use case with VPN, I can say that I got the Zyxel Unified Security Gateway, and it works fine. However, we are thin...
 

Also Known As

Astaro
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Overview

 

Sample Customers

One Housing Group
Information Not Available
Find out what your peers are saying about Sophos UTM vs. Zyxel Unified Security Gateway and other solutions. Updated: October 2026.
920,939 professionals have used our research since 2012.