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Netgate pfSense vs Zyxel Unified Security Gateway comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Fortinet FortiGate
Sponsored
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
373
Ranking in other categories
Firewalls (2nd), Software Defined WAN (SD-WAN) Solutions (1st), WAN Edge (1st)
Netgate pfSense
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
217
Ranking in other categories
Firewalls (1st)
Zyxel Unified Security Gateway
Average Rating
6.0
Reviews Sentiment
6.9
Number of Reviews
3
Ranking in other categories
Unified Threat Management (UTM) (14th)
 

Featured Reviews

Vasu Gala - PeerSpot reviewer
A stable solution with an intuitive interface and quick customer service
I have been working with Fortinet FortiGate, WatchGuard, Sophos, and SonicWall. I'm not as comfortable with SonicWall because of their UI and limitations. I prefer Fortinet above all other options. When it comes to configuration, I am confident in my ability to handle various tasks, including creating policies such as firewall rules, web policies, and application policies. Additionally, I can configure VPNs and implement load balancing, among other tasks. Overall, I feel much more comfortable working with Fortinet. Fortinet has made significant improvements by integrating AI with firewalls for threat analysis and prevention. In the past 2-3 years, they have launched FortiSASE and SIEM, and they also provide SOC services. Both Palo Alto and Fortinet FortiGate are excellent. While Fortinet FortiGate comes at higher prices, the functionality and support justify the cost. They promptly resolve firmware issues and inform all support providers about configuration changes.
Vincent Hamm - PeerSpot reviewer
I appreciate the depth of what the solution can do and the simplicity of the initial setup
We do a lot of managed services and are currently trying to get people off of L2TP VPN. Apparently, we can download a mobile config file from a configured NetGate device, and we're primarily Apple. We've experimented with it on a device that's not a production device, and we can't seem to get the phase one IPSec set correctly so that the Apple config will accept it. We've tried looking at the documentation but haven't found anything. While it's not the highest priority, it is rather frustrating. We'd like to do this, and the feature is right there, but we can't get it configured. We certainly don't want to try it on a production machine because it will break the current VPN. I would like to download the Apple mobile config so that I can tell it to configure my VPN connection to do that. We have some cross-platform things. So there's also a Windows VPN. You can download a script or a PowerShell, put it on a Windows machine, and it can connect to the VPN. It would be nice if I could say I want Mac only, Windows only, or both. I wish it could configure the IPSec phase one and phase two, or at least give me solid instructions on how to configure that. It doesn't supply out-of-the-box visibility to drive decisions. You get 75 log lines, so if you're trying to troubleshoot something, you have to look at one log and then another. It integrates with SysLog systems, but our customers are not at the level where they want to pay for some third-party SysLog system. Usually, we can get things taken care of fairly quickly. I would like to have the ability to control all my devices from one place. With Ubiquiti, you can get a controller that allows you to control all of your Wi-Fi devices, switches, and routers. From one area, you can switch to that customer and see what's happening in their environment. That's not part of pfSense. I understand why it's not because pfSense is open source and community supported. That's something that someone in the community needs to pick up and run with. It's not something the pfSense can easily implement. If they could, that'd be great.
Alexander Azikov - PeerSpot reviewer
A robust appliance that is reasonably priced and straightforward to set up
Although manageable, the user interface is a little bit slow and could be improved. There are two user interface options available, namely the basic and the advanced. The basic UI is not very good and doesn't have a lot of features, although it is fast. The advanced UI allows me to do whatever I want, but this is where the issue of speed exists. At one of our sites, the CPU utilization was very high, and for no reason. Technical support needs to be more responsive to requests.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"FortiGate improved our security. It's one of the best hardware firewalls."
"The most valuable features of Fortinet FortiGate are the ease of use and there are several operating systems that can include the hardware capacities. In the newer releases, the resources were more useful because they were included in the operating system."
"Fortinet FortiGate is easy to use. Anyone can easily maintain it."
"The solution is very easy to understand. It's not overly complex."
"Good load balancing feature."
"Layer-3 firewall and routing are the most valuable features."
"FortiOS is quite good in my experience with Fortinet FortiGate, and it works very effectively and is stable for companies. The customers have given feedback that FortiOS has been very stable for a long time."
"The simplicity of the configuration and the stability of the product are most valuable. The VPN concentrator is very useful."
"Creation of certificates and the facility to administer services are valuable features."
"The open-source nature of pfSense, paired with the amount of support we receive, has been great."
"Good basic firewall features."
"Open source and support are valuable. I have community support."
"I have found the most valuable features to be antivirus and malware protection."
"It's an ideal gateway solution for small and medium businesses, i.e., around 300 devices can be easily handled."
"Its features rival many of the high cost solutions out there."
"The performance and functionality are good."
"The solution can scale well."
"This is a capable appliance and the standard features work well for us."
"The most valuable features of the solution stem from web filtering, malware protection, and antivirus."
 

Cons

"It would be nice if backups could more easily migrate between different models."
"At this moment, we believe that Fortinet FortiGate should be improved by injecting more AI because the kind of threats we are seeing are more ransomware threats. Fortinet FortiGate is able to ensure these threats do not enter, but we would prefer to see more proactive alerting mechanisms come out."
"The feedback that I have received is that the performance could be better, and the user experience is not as good compared to a previous solution we used. It could be more user-friendly. Of course, it still works fine for our operations."
"Tunnel flapping was one of the major things I had seen wherein your internet link remains but your VPN tunnel is down. However, since I got a fix from the TAC team, I have not noticed it, but the customer complained a few times that they couldn't access the internet because of this problem."
"The performance could be a bit better. Right now, I find it to be lacking. Having good performance is very important for our work."
"It needs more available central management."
"WAN load-balancing could be a lot better at detecting when a link is poor or inconsistent, and not just flat out dead."
"While FortiGate is cheaper than most other solutions, we're seeing increased license renewal costs. Most of our clients are asking for more significant discounts because the price is going up."
"AI would always be a plus point, and if pfSense could change its framework from FreeBSD and PHP to a different language and Linux OS, that could enhance security."
"Something that we would really love to see is a real single pane of glass management for multiple clients."
"Perhaps the documentation is not clear and because it is supported in the community there is no basic documentation."
"It would be great to add more to security."
"They could make it easier to configure packages."
"A way to clean squid cache from the GUI."
"The main problem with pfSense is that we have to use proxy solutions."
"I would like a management console to manage multiple pfSense installs. We have five or six pfSense hardware devices installed. As far as I know, there is no single, unified pane of glass that I can use to manage multiple appliances. That's the one thing I wish I had, just having a good single unified configuration interface for each install."
"The product has some scalability and data management issues where improvements are required."
"Sometimes it reboots when you least expect it, and that's the main issue."
"Although manageable, the user interface is a little bit slow and could be improved."
 

Pricing and Cost Advice

"The licensing scheme of Fortinet is better than Cisco. It is more logical."
"The price of Fortinet FortiGate could improve, it is expensive."
"Fortinet FortiGate as a less expensive solution than Palo Alto."
"It was probably about $2,500 per firewall. It was all included. It included support, services, threat management software, and 24/7 FortiCare on it. Cisco products are more expensive."
"FortiGate's pricing falls within the mid-range when compared to other leading firewall solutions."
"When I look around at other products, such as Sophos, Fortinet FortiGate is 20% to 30% more expensive with our current cost."
"Currently, we are paying about $1,500 a month for three sites."
"As far as I'm aware, in our case, it's just a yearly pricing arrangement with no additional licensing costs."
"They are on the higher end, but you do not get stuck with spending thousands of dollars every year. You do not have recurring license costs to have people use a simple feature like VPN. That makes it more cost-effective in the long term."
"Our customers must pay for an annual license."
"It is open source."
"Netgate pfSense stands out as a cost-effective option that delivers excellent value."
"There is an open-source community version that is available."
"Unlike many firewalls that require annual licensing fees, making them expensive for small businesses, pfSense is an affordable option."
"It has almost zero cost, and it is open to us. It runs on a small appliance just for a couple of 100 bucks, and I've never had an appliance burn out on me yet."
"The pricing is lower than some of its competitors."
"This gateway is pretty cheap."
"The price of Zyxel Unified Security Gateway is good compared to other similar products in the market."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Educational Organization
12%
Comms Service Provider
8%
Manufacturing Company
7%
Computer Software Company
16%
Comms Service Provider
12%
Educational Organization
6%
Government
6%
Comms Service Provider
19%
Computer Software Company
17%
Retailer
6%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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How do I choose between Fortinet FortiGate and pfSense?
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What is the difference between PfSense and OPNsense?
Two of the most common and well recognized firewalls, PfSense and OPNsense both support site-to-site IPsec VPN and cl...
What do you like most about Zyxel Unified Security Gateway?
The most valuable features of the solution stem from web filtering, malware protection, and antivirus.
What is your experience regarding pricing and costs for Zyxel Unified Security Gateway?
The price of Zyxel Unified Security Gateway is good compared to other similar products in the market.
What needs improvement with Zyxel Unified Security Gateway?
If you have very secure data, Zyxel Unified Security Gateway will not be very useful. My company doesn't have to deal...
 

Also Known As

FortiGate 60b, FortiGate 60c, FortiGate 80c, FortiGate 50b, FortiGate 200b, FortiGate 110c, FortiGate, Fortinet Firewall
No data available
No data available
 

Overview

 

Sample Customers

Amazon Web Services, Microsoft, IBM, Cisco, Dell, HP, Oracle, Verizon, AT&T, T-Mobile, Sprint, Vodafone, Orange, BT Group, Telstra, Deutsche Telekom, Comcast, Time Warner Cable, CenturyLink, NTT Communications, Tata Communications, SoftBank, China Mobile, Singtel, Telus, Rogers Communications, Bell Canada, Telkom Indonesia, Telkom South Africa, Telmex, Telia Company, Telkom Kenya
Nerds On Site Inc., RKC Development Inc., Expertech, Fisher's Technology, Ncisive, Consulting, CPURX, Vaughn's Computer House Calls, Imeretech LLC, Digital Crisis, Carolina Digital Phone, Technigogo Technology Services, The Simple Solution, SwiftecITInc, Rocky Mountain Tech Team, Free Range Geeks, Alaska Computer Geeks, Lark Information Technology, Renaissance Systems Inc., Cutting Edge Computers, Caretech LLC, GoVanguard, Network Touch Ltd, P.C. Solutions.Net, Vision Voice and Data Systems LLC, Montgomery Technologies, Techforce, Concero Networks, ASONInc, CPS Electronics and Consulting, Darkwire.net LLC, IT Specialists, MBS-Net Inc., VOICE1 LLC, Advantage Networking Inc., Powerhouse Systems, Doxa Multimedia Inc., Pro Computer Service, Virtual IT Services, A&J Computers Inc., Envision IT LLC, CommunicaONE Inc., Bone Computer Inc., Amax Engineering Corporation, QPG Ltd. Co., IT 101 Inc., Perfect Cloud Solutions, Applied Technology Group Inc., The Digital Sun Group LLC, Firespring
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Find out what your peers are saying about Netgate pfSense vs. Zyxel Unified Security Gateway and other solutions. Updated: June 2025.
860,592 professionals have used our research since 2012.