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Netgate pfSense vs Zyxel Unified Security Gateway comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Fortinet FortiGate
Sponsored
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
592
Ranking in other categories
Secure Web Gateways (SWG) (2nd), Firewalls (1st), Intrusion Detection and Prevention Software (IDPS) (1st), Software Defined WAN (SD-WAN) Solutions (1st), WAN Edge (1st), ZTNA (1st), Unified Threat Management (UTM) (1st)
Netgate pfSense
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
221
Ranking in other categories
Firewalls (2nd)
Zyxel Unified Security Gateway
Average Rating
6.6
Reviews Sentiment
4.9
Number of Reviews
4
Ranking in other categories
Unified Threat Management (UTM) (12th)
 

Featured Reviews

PD
IT Consultant at a tech services company with 1-10 employees
Cloud features enhance security measures and simplify network management
I've dealt with many firewalls, such as SonicWalls, UniFi, pfSense, and Cisco. We found SonicWall very confusing for the average network engineer or network administrator. I don't recommend SonicWall due to its hard-to-find auditing process for exploits. Although they have fewer exploits, when they do occur, they're significant. With Fortinet FortiGate, you can access the whole firewall, with no hidden spots. pfSense is great, however, it requires a lot of manual work and has no Cloud Connect or easy management from an MSP's perspective. Palo Alto is another option that's great, but their price point isn't for everyone, especially for medium and small businesses; a $10,000 investment doesn't necessarily fit into most budgets. UniFi is another product we've started to use more alongside Fortinet FortiGate, as they have almost all features without a license, with advanced rules that are relatively inexpensive compared to Fortinet FortiGate's $1,500 a year. Fortinet FortiGate and UniFi are the two firewalls we primarily deal with. My opinion is that UniFi has better integration and oversight of the environments compared to Fortinet FortiGate.
JA
Principal Cloud Architect - Software Engineer at a consultancy with 11-50 employees
Rapid VPN setup has connected offices in minutes and brings live insights for proactive issue control
What I appreciate the most about Netgate pfSense is the ease and straightforward nature of the platform. I can set up a new office in less than 10 minutes. The benefits of using Netgate pfSense are that I can set up VPNs in less than two to three minutes, and then just deploy the file across my networks, where everybody would be connected in less than an hour. The dashboards of Netgate pfSense bring all the necessary information that I need at a glance, and it is actually a live update every three to five seconds. It is spotless, and I have been able to catch issues before they hit operations.
reviewer2399337 - PeerSpot reviewer
Sales and technical consultant at a manufacturing company with 10,001+ employees
User has benefited from stable performance and effective completion of security tasks
I use it mostly for VPN and for some firewall solutions When considering my main use case with VPN, I can say that I got the Zyxel Unified Security Gateway, and it works fine. However, we are thinking about using a different solution based on open source because Zyxel Unified Security Gateway…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features of Fortinet FortiGate are the different types of profiling. It has been the most effective for me. The WAF and the antivirus profile are the most effective in network protection."
"Our security improved from being able to put in rules and close off unwanted traffic."
"The initial installation is very straightforward."
"Two aspects I'm happy with regarding Fortinet FortiGate firewall are the easy user interface and its resilience during power interruptions."
"Provides good firewall security and has great VPN features."
"Customers are more inclined towards FortiGate because of application control, web filtering, and anti-spam features. The support from the FortiGate team is good, and price-wise, it is affordable."
"FortiGate is more feature-rich and has a broader range of hardware. T"
"The solution from Fortinet FortiGate is very good, and our experience has been very good."
"The performance optimization documentation has improved our organization. The base setup is great but with higher bandwidth, it is really hard to find good documentation on how to tweak the setup to get the most out of your connection."
"I was using another product, but it didn't have a bandwidth controller and monitoring tool like this product does, so I switched because I can find everything in one window."
"The redundancy and scalability ARE very nice."
"We have pfSense across three sites where it manages the VPN and firewalls between them, has reduced costs drastically, and has outperformed its expectations."
"The solution is very stable. Issues are rare unless a box gets hit with a power surge or something."
"The most valuable features are the alerting and local monitoring."
"It's an ideal gateway solution for small and medium businesses, i.e., around 300 devices can be easily handled."
"This solution has helped our organization by protecting our network from attacks."
"The cost is very low."
"The solution can scale well."
"The Zyxel Unified Security Gateway solution is stable and does its job effectively."
"This is a capable appliance and the standard features work well for us."
"The most valuable features of the solution stem from web filtering, malware protection, and antivirus."
 

Cons

"I think that the infrastructure for the VPN could be improved. The way that it is bundled also made it difficult to use and sell as it is too expensive."
"The most important feature to have is zero trust, which is lacking in Fortinet FortiGate IPS."
"The monitoring and the visibility, in this proxy, is very weak. I would for them to develop better visibility, monitoring, and reporting."
"One of the features that I would like to have is to do with endpoint production, it should be integrated. For example, the firewall gets notified of any kind of forensic event that needs to be done, such as if there is a ransomware attack and how it originated, all those records have to be available from the firewall, which is not."
"Improvement is needed in the Web Filter quotas to restrict users with allocated quotas."
"The solution could maybe use more integration with artificial intelligence to be more proactive."
"Overall it is not scalable."
"The tech support is not excellent; this is where Fortinet saves money compared to others... But plenty of free, clear and public documentation is available and this compensates for the most part the tech support shortcomings."
"It was difficult to configure our web printer through the solution. This process could be easier. Additionally, integration with SD-WAN solution."
"The firewall feature could be improved."
"It is not centrally managed, where you log into the website and can see all your services there. We would like to be able to see is all the configurations from a central interface on all our pfSenses."
"If I had to change internal providers, I might have some difficult times."
"The access control aspect of the product could be improved."
"We do a lot of managed services and are currently trying to get people off of L2TP VPN. Apparently, we can download a mobile config file from a configured NetGate device, and we're primarily Apple. We've experimented with it on a device that's not a production device, and we can't seem to get the phase one IPSec set correctly so that the Apple config will accept it."
"​Improve analysis of logs and dashboards (control panel) with improved alert functionality."
"I've never tried it in large environments. All my clients are small businesses with a handful of employees, so I am not sure how it works in large environments. I keep up with recent versions, and there's nothing I'm waiting for, and nothing breaks when I get a new version."
"The product has some scalability and data management issues where improvements are required."
"Although manageable, the user interface is a little bit slow and could be improved. The advanced UI allows me to do whatever I want, but this is where the issue of speed exists."
"Sometimes it reboots when you least expect it, and that's the main issue."
"I have never seen it in any company that I've worked with before, and I would advise other companies not to buy it."
 

Pricing and Cost Advice

"You need to pay a license for this solution. Our licensing is now done in our subsidiary."
"The price depends on the size of the company. From the beginning, you just want to know the internet bandwidths, speed, and the number of users to be able to offer the right product and model. They have a lot of products in FortiGate according to the size of the company, like 200D and 300D."
"Fortinet FortiGate gives you most of the features in one license."
"Pricing and licensing is a little bit complicated in FortiGate. They are always on the higher side. This is one issue that we always raise with the company that they should reduce the price according to Indian market requirements. There are no costs in addition to the standard licensing fees."
"The support subscription for the solution is annual. You are paying for support and there are two levels of support, professional and advanced."
"The price of Fortinet FortiGate is the lowest in the market."
"The pricing depends on the FortiGate model we are using, ranging from $3,000 to $20,000 US dollars."
"Its price is affordable and lesser than Cisco. Cisco is expensive. In terms of licensing, there is only one issue. If a customer's license has expired a month ago and they do the renewal after one month, Fortinet renews the license from the start of the previous month. The activation of the product is done from the previous month, not from the date of renewal. The customers usually shout and complain that because they are paying today, the renewal should start from today. The support contract renewals or licensing should be renewed from the date of renewal, but Fortinet starts from the day it had expired. It is a loss for customers. They might have had some problems because of which they did not take the license one month before. Fortinet should work on this. Cisco doesn't do this. Cisco always starts from the day they apply for the license."
"I am using the community version of the solution and it is priced well. There is a cost of learning how to use the solution, if it was free it would be better."
"pfSense is open-source, but the support is something that the customer pays for."
"There are a few features not included, and when you have to use those features, you have to pay for them."
"I buy the appliance and accept whatever comes with it, but I am not bought into paid support. When it comes to the pricing of the appliances, they are pretty competitive. The price is pretty competitive."
"Their pricing is quite reasonable."
"I like the fact that it is open-source."
"It's highly cost-effective for both the average consumer and business users."
"For what they charge for it, which is maybe $100 a year, it's still good. If you wanted to build your own router, pfSense is more than worth $100 a year to have all that flexibility and maybe your own piece of custom hardware that you want to run it on."
"This gateway is pretty cheap."
"The price of Zyxel Unified Security Gateway is good compared to other similar products in the market."
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Top Industries

By visitors reading reviews
Comms Service Provider
10%
Computer Software Company
9%
Manufacturing Company
9%
Financial Services Firm
7%
Comms Service Provider
12%
Computer Software Company
11%
Manufacturing Company
8%
Financial Services Firm
6%
Comms Service Provider
19%
Outsourcing Company
8%
Financial Services Firm
7%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business369
Midsize Enterprise139
Large Enterprise195
By reviewers
Company SizeCount
Small Business171
Midsize Enterprise33
Large Enterprise29
No data available
 

Questions from the Community

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Help me find the best open source router
You don't really specify what type of router you are looking for but if you are talking about a gateway router I reco...
How do I choose between Fortinet FortiGate and pfSense?
Fortinet’s Fortigate is a firewall solution we use and are very much satisfied with its performance. We find Fortigat...
What is the difference between PfSense and OPNsense?
Two of the most common and well recognized firewalls, PfSense and OPNsense both support site-to-site IPsec VPN and cl...
What is your experience regarding pricing and costs for Zyxel Unified Security Gateway?
I cannot definitively comment on whether Zyxel Unified Security Gateway is an affordable product as I haven't done co...
What needs improvement with Zyxel Unified Security Gateway?
The integration capability is quite challenging. The system is very complicated, and many features are hidden. I'm lo...
What is your primary use case for Zyxel Unified Security Gateway?
I use it mostly for VPN and for some firewall solutions. When considering my main use case with VPN, I can say that I...
 

Also Known As

Fortinet FortiGate Next-Generation Firewall
No data available
No data available
 

Overview

 

Sample Customers

Amazon Web Services, Microsoft, IBM, Cisco, Dell, HP, Oracle, Verizon, AT&T, T-Mobile, Sprint, Vodafone, Orange, BT Group, Telstra, Deutsche Telekom, Comcast, Time Warner Cable, CenturyLink, NTT Communications, Tata Communications, SoftBank, China Mobile, Singtel, Telus, Rogers Communications, Bell Canada, Telkom Indonesia, Telkom South Africa, Telmex, Telia Company, Telkom Kenya
Nerds On Site Inc., RKC Development Inc., Expertech, Fisher's Technology, Ncisive, Consulting, CPURX, Vaughn's Computer House Calls, Imeretech LLC, Digital Crisis, Carolina Digital Phone, Technigogo Technology Services, The Simple Solution, SwiftecITInc, Rocky Mountain Tech Team, Free Range Geeks, Alaska Computer Geeks, Lark Information Technology, Renaissance Systems Inc., Cutting Edge Computers, Caretech LLC, GoVanguard, Network Touch Ltd, P.C. Solutions.Net, Vision Voice and Data Systems LLC, Montgomery Technologies, Techforce, Concero Networks, ASONInc, CPS Electronics and Consulting, Darkwire.net LLC, IT Specialists, MBS-Net Inc., VOICE1 LLC, Advantage Networking Inc., Powerhouse Systems, Doxa Multimedia Inc., Pro Computer Service, Virtual IT Services, A&J Computers Inc., Envision IT LLC, CommunicaONE Inc., Bone Computer Inc., Amax Engineering Corporation, QPG Ltd. Co., IT 101 Inc., Perfect Cloud Solutions, Applied Technology Group Inc., The Digital Sun Group LLC, Firespring
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