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Sophos UTM pros and cons

Vendor: Sophos

4.2 out of 5

119 reviews
90% willing to recommend

Pros & Cons summary

Sophos UTM is known for its ease of configuration and user-friendliness, offering competitive pricing and valuable features like Advanced Threat Protection and ransomware protection. While web filtering and integrated antivirus enhance security, email protection incurs extra fees, and support response times are slow. Updates are released slowly, and features like VPN support and bandwidth monitoring are lacking. Integration with cloud services like AWS requires better documentation to meet tech buyers' needs effectively.

Buyer's Guide

Get pricing advice, tips, use cases and valuable features from real users of this product.

Prominent pros & cons

PROS

Sophos UTM is appreciated for its ease of configuration and user-friendliness, allowing straightforward firewall setup.

The cost of Sophos UTM is deemed competitive and reasonable compared to other vendors, providing excellent value for money.

Advanced Threat Protection and ransomware protection features are highly valued, offering enhanced security for networks.

The integration of antivirus and firewall enhances overall security, allowing effective threat management.

Web filtering and network protection are highly regarded, providing robust security measures for various client needs.

CONS

Sophos UTM's email protection requires an additional fee, unlike some competitors.

The support response time for Sophos UTM is often slow, and improvements are needed.

Updates for Sophos UTM are released slowly and require improvements in speed.

Sophos UTM lacks some features like robust VPN support and bandwidth monitoring.

Integration with cloud services and systems like AWS is problematic and requires better documentation.

Sophos UTM Pros review quotes

Founder at a tech services company with 51-200 employees

Nov 18, 2014

Sophos UTM helps us to control incoming and outgoing network traffic, helps employees connect to the AWS VPC environment from remote locations, protects applications from different hacking attempts like SQL Injection, Cross site scripting, Cookie signing, URL hardening and also helps the organization adhere to compliance rules and provides an audit trail of the environment.

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BB

Consultant at a tech services company with 51-200 employees

Apr 27, 2015

Most companies I have dealt with handing them a unit find they don't have to do much ongoing work on the unit.

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CEO, Technologist with 51-200 employees

Apr 2, 2015

The product has a shallow and a deep end, getting a small business/SoHo running up quickly and reliably is straight forward, but the deep end takes some technical skills, just like any solution.

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Support Engineer at a tech services company with 51-200 employees

Apr 30, 2015

I think the RED appliances and APs make a difference, and add value to Sophos.

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IT/Telecom Specialist at Prewest

Apr 26, 2015

If you want an easy to manage, and powerful firewall then take look at Sophos UTM.

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IT Security & Audit Manager at a tech services company with 51-200 employees

May 19, 2015

They are all valuable, but the most valuable is the uplink balancing.

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Systems Engineer at Base-2 ICT Services Ltd

May 27, 2015

The Sophos solution provides a branch to head office distributed network for a construction company across New Zealand, and the reliability of the equipment makes it possible to provide stable connections and is easy to implement and support.

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Network Engineer II at a legal firm with 1,001-5,000 employees

Aug 27, 2017

If a computer does get infected the Sophos appliance lets us know via it's Advanced Threat Protection so we can get a much faster response time.

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Senior Expert for Microsoft infrastructure at a computer software company with 51-200 employees

Aug 25, 2015

We used several vendor products before UTM, and now it is all in one box - firewall, proxy, and VPN, and Sophos is much easier to manage and configure.

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JS

Juan C. Sanchez Pignalosa

CEO & Co-Founder at Advisor Consulting Group

Jan 12, 2019

This is where Sophos vendor outclasses every other vendor.

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Sophos UTM Cons review quotes

Founder at a tech services company with 51-200 employees

Nov 18, 2014

Sophos UTM is not a highly available and scalable product.

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BB

Consultant at a tech services company with 51-200 employees

Apr 27, 2015

Its identification of users without the need of setting up Proxies or Identity software could be better, that is probably the trickiest section to setup.

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CEO, Technologist with 51-200 employees

Apr 2, 2015

The unit offers great failover and load balancing features that can be complex to understand, some streamlining of the process would help.

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Free Report: Sophos UTM Reviews and More

Learn what your peers think about Sophos UTM. Get advice and tips from experienced pros sharing their opinions. Updated: February 2026.

884,873 professionals have used our research since 2012.

Support Engineer at a tech services company with 51-200 employees

Apr 30, 2015

They should have more powerful appliances.

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IT/Telecom Specialist at Prewest

Apr 26, 2015

If you enable the intrusion prevention option in the firewall any Wordpress deployments on a Plesk server behind the firewall slows down to a crawl, and there is no fix yet.

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IT Security & Audit Manager at a tech services company with 51-200 employees

May 19, 2015

The web filtering engine needs to be improved as, sometimes, the service hangs for a while and restarts randomly.

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Systems Engineer at Base-2 ICT Services Ltd

May 27, 2015

Very rare cases of appliance lost admin password or web-service hangs.

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Network Engineer II at a legal firm with 1,001-5,000 employees

Aug 27, 2017

As it stands right now, when we have an internet failure on WAN1, it takes several minutes before our WAN2 connection picks up the traffic

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Senior Expert for Microsoft infrastructure at a computer software company with 51-200 employees

Aug 25, 2015

Every product has room for improvement.

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JS

Juan C. Sanchez Pignalosa

CEO & Co-Founder at Advisor Consulting Group

Jan 12, 2019

Sophos UTM has many improvements that I would suggest, but the main one is for the Application Control to be managed with users as well, and with timeframes (schedules) for the administrator to allow certain apps outside a specific timeframe, or vice versa.

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Product Categories

Product Categories

Unified Threat Management (UTM)

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Product Categories

Product Categories

Unified Threat Management (UTM)

Popular Comparisons

Popular Comparisons

Fortinet FortiGate vs Sophos UTM

WatchGuard Firebox vs Sophos UTM

Check Point Quantum Force (NGFW) vs Sophos UTM

Cisco Meraki MX vs Sophos UTM

Check Point CloudGuard Network Security vs Sophos UTM

Juniper SRX Series Firewall vs Sophos UTM

KerioControl vs Sophos UTM

Untangle NG Firewall vs Sophos UTM

Stormshield Network Security vs Sophos UTM

Zyxel Unified Security Gateway vs Sophos UTM

Huawei NGFW vs Sophos UTM

Juniper vSRX vs Sophos UTM

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LANCOM R&S Unified Firewalls vs Sophos UTM

Seqrite UTM vs Sophos UTM

See all alternatives

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