

Sophos UTM and Untangle NG Firewall are strong competitors in the network security category. Sophos UTM has an edge with its comprehensive security offerings, whereas Untangle NG Firewall is known for user-friendly scalability for SMEs.
Features: Sophos UTM offers advanced threat protection, web application firewall, and remote access VPN, with superior integration capabilities. Untangle NG Firewall provides reliable VPN services, application control, and web blocking, essential for SMEs.
Room for Improvement: Sophos UTM needs enhancements in high availability, scalability, and load balancing complexity. Untangle NG Firewall should improve its logging and provide more detailed configuration options. Both require better support under high traffic.
Ease of Deployment and Customer Service: Sophos UTM is flexible with cloud deployments, but support responsiveness varies. Untangle NG Firewall is efficient in on-premises deployments and offers well-regarded customer service but could improve resolution speed.
Pricing and ROI: Sophos UTM is a higher-cost option with substantial ROI due to extensive features. Untangle NG Firewall is cost-effective for smaller setups, though costs increase with its per-device licensing model when scaling beyond 50 devices.
I have seen a return on investment with Sophos UTM, and I can share that the price is around thirty percent better, especially if you count in the employee time.
My ability to monetize it as a gateway security appliance to offer enhanced service offerings allows me to increase our price point.
The technical support by Sophos is amazing, especially when I pay for the enhanced support.
I would rate the technical support by Sophos a 10.
I would rate the technical support with Sophos a seven because sometimes the time of the first resolution is not ideal.
They're able to remotely manage the devices if necessary for support.
I use official documentation, guides, or manuals for Untangle NG Firewall.
They got back to me pretty quickly, the response time was fast, and they're knowledgeable.
You can have high availability clusters, so very, very scalable in my opinion.
Since it can be put on any box, the scalability is fantastic.
I would rate the stability and reliability of Untangle NG Firewall as a ten.
I haven't had to mess with it too much; it's pretty stable.
If you want to really implement some rules that are a little bit more difficult, Sophos always recommends getting the dedicated WAF, or web application firewall, but I would prefer to have more features on the web application firewall in the firewall itself because it would make more sense.
I would prefer to see additional features in the next release of Sophos UTM because cyber crime increases every day, so we also need to improve our game to prevent any chances for intrusion.
In Sophos UTM, we could define IP hosts and use this IP host.
The user interface, training, and general product innovation need improvement.
I haven't dug into the advanced features, but I think some of the advanced capabilities are probably where it lacks a little bit, with the filtering and firewall rules.
I would like to improve the ad blocker and SSL Inspector by having more settings in the filters, cookie filters, and pass lists.
Pricing has become expensive recently due to the dollar hike and naira value changes in Nigeria.
The value between what I receive and what I pay is the best in the industry.
The pricing would be more economical if sold directly to the user compared to going through a partner, as they need to take their percentage.
It's less expensive, especially because it has a lot of the pieces integrated into the firewall, so you get savings on that front.
It is not very expensive, so it is affordable for my budget.
The zero-day protection and firewall rules are some of the most effective features for threat management.
It helps us quite a lot, especially because since we use Sophos UTM, malware intrusions are not rampant.
Sophos UTM's valuable features include the cost, which is very competitive when compared with other vendors, balanced with the features that it delivers.
The ease of use and the built-in and integrated features, including the apps that include OpenVPN, IPsec, and WireGuard VPN, are all built straight into Untangle NG Firewall.
The all-in-one gateway security functions and the ability to install it on generic equipment stand out.
The most useful features of Untangle NG Firewall are the firewall and bandwidth control capabilities.
| Product | Mindshare (%) |
|---|---|
| Sophos UTM | 10.0% |
| Untangle NG Firewall | 3.3% |
| Other | 86.7% |

| Company Size | Count |
|---|---|
| Small Business | 75 |
| Midsize Enterprise | 28 |
| Large Enterprise | 27 |
| Company Size | Count |
|---|---|
| Small Business | 26 |
| Midsize Enterprise | 1 |
Sophos UTM delivers comprehensive network security with features like firewall, intrusion prevention, and endpoint protection. Its user-friendly interface and scalable options make it ideal for businesses of varying sizes, ensuring seamless integration with AWS, cloud services, and other Sophos offerings.
With robust Advanced Threat Protection, Sophos UTM offers a holistic approach to security through its intuitive platform. It includes a centralized console for enhanced threat visibility, integrated web application firewall, and secure remote access via SSL VPN and RED device. Critiques focus on limited reporting capabilities, complex licensing, and requiring improvements in VPN and email protection, centralized management, and application control.
What are the key features of Sophos UTM?Sophos UTM sees implementations in industries needing strong perimeter protection and secure remote access, such as finance, healthcare, and education. It supports seamless network integration, ensuring businesses maintain compliance and safeguard their digital environments effectively.
Untangle NG Firewall provides a user-centric security firewall solution. It combines ease of integration with features such as comprehensive web filtering, VPN capabilities, and content control, tailored for small businesses and scalable for enterprise deployments.
Untangle NG Firewall is designed to enhance network security for small businesses, law offices, and unions. It offers centralized management and strong performance with features like SSL inspection, application control, and threat detection. Users appreciate customization options, bandwidth management, and tools like OpenVPN. However, there is room for improvement in reporting, hardware specs, and configuration options to match evolving security requirements. The call for a mobile app, better content filtering, and robust VPN capabilities is growing alongside a desire for improved licensing and support structures.
What are the important features?In industries like law offices and unions, Untangle NG Firewall is implemented primarily on-premises and managed via the cloud. Its integration with existing hardware allows for seamless deployment, delivering features such as web filtering, intrusion prevention, and virus blocking. The easy setup and diverse capabilities make it a suitable option for enhancing security in various professional environments.
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