

Netgate pfSense and Untangle NG Firewall are both popular choices for network security solutions. Netgate pfSense appears to have the upper hand in customizability, while Untangle NG Firewall is preferred for ease of use.
Features: Netgate pfSense is known for its extensive features for advanced network configurations and robust security measures. Untangle NG Firewall is praised for its intuitive configuration, effective threat management, and user-friendly design.
Room for Improvement: Netgate pfSense users suggest enhancements in support documentation, responsiveness to support queries, and overall support services. Untangle NG Firewall users desire better integration with third-party security tools, enhancements in reporting accuracy, and improved third-party integrations.
Ease of Deployment and Customer Service: Netgate pfSense deployment is complex, suitable for users with advanced IT skills. Its customer service receives mixed reviews, highlighting slow response times. Untangle NG Firewall is noted for straightforward deployment processes and responsive customer support.
Pricing and ROI: Netgate pfSense is cost-effective with a strong return on investment due to its powerful capabilities. Untangle NG Firewall is slightly more expensive but provides good value for its comprehensive features.
It's very favorable to have the inclusion of firewall, VPN, and router functionalities.
Compared to what we were doing with Sophos, it provides a great value financially and in terms of time savings.
I have seen a return on investment with cost savings after implementing Netgate pfSense, as other firewalls would cost me lakhs of rupees while pfSense is free.
My ability to monetize it as a gateway security appliance to offer enhanced service offerings allows me to increase our price point.
When we're down, that's $8000 an hour on a $1500 firewall.
The support is prompt and effective, making it well worth the investment.
Even when they're in the middle of deploying a new version, I've reached out and received a download link within five minutes.
They're able to remotely manage the devices if necessary for support.
I use official documentation, guides, or manuals for Untangle NG Firewall.
They got back to me pretty quickly, the response time was fast, and they're knowledgeable.
The next step up now is to the 4100, which gives you an additional preconfigured WAN port that allows you to easily separate networks.
Netgate doesn't come anywhere close to the scalability that its competitors do.
Due to the absence of a single pane of glass management feature, scaling out pfSense becomes quite challenging.
Since it can be put on any box, the scalability is fantastic.
Netgate pfSense rates a 10 for stability, and I have experienced no issues there.
Otherwise, I've never seen one have a problem. It's just rock solid.
It has been running for four years now without any issues.
I would rate the stability and reliability of Untangle NG Firewall as a ten.
I haven't had to mess with it too much; it's pretty stable.
I need to speak to someone immediately.
You could add AI for troubleshooting with Netgate pfSense because it will be easier for new engineers.
I would like to have the ability to control all my devices from one place.
The user interface, training, and general product innovation need improvement.
I haven't dug into the advanced features, but I think some of the advanced capabilities are probably where it lacks a little bit, with the filtering and firewall rules.
I would like to improve the ad blocker and SSL Inspector by having more settings in the filters, cookie filters, and pass lists.
The cost of the 3500 was closer to $4,000.
I don't always seek the cheapest or most expensive option but rather the best value for my investment.
The total cost of ownership is very low.
It's less expensive, especially because it has a lot of the pieces integrated into the firewall, so you get savings on that front.
It is not very expensive, so it is affordable for my budget.
pfSense's flexibility is great. If you don't have the money to buy the NetGate hardware, anything works with it. You can toss it on any low-end piece of hardware or virtualize it if you choose to virtualize it.
We have multiple VLANs, and with assistance, it was easy to get everything set up and running in our organization the way we needed it to.
We had downtime before pfSense. We've never gone down using the solution.
The ease of use and the built-in and integrated features, including the apps that include OpenVPN, IPsec, and WireGuard VPN, are all built straight into Untangle NG Firewall.
The all-in-one gateway security functions and the ability to install it on generic equipment stand out.
The most useful features of Untangle NG Firewall are the firewall and bandwidth control capabilities.
| Product | Mindshare (%) |
|---|---|
| Netgate pfSense | 7.4% |
| Untangle NG Firewall | 1.0% |
| Other | 91.6% |

| Company Size | Count |
|---|---|
| Small Business | 171 |
| Midsize Enterprise | 33 |
| Large Enterprise | 29 |
| Company Size | Count |
|---|---|
| Small Business | 26 |
| Midsize Enterprise | 1 |
Netgate pfSense is an open-source firewall and router software known for scalability, cost-effectiveness, and community support. It includes customizable packages for varied network management needs, offering solid performance and straightforward management for diverse setups.
Netgate pfSense provides an impressive range of functionalities including firewall capabilities, VPN options, and extensive customization through packages. Its low resource usage and high availability make it viable for businesses of all sizes, especially when dealing with tailored network demands. Despite its strengths, users suggest improvements in ease of use, mobile compatibility, and support for plug-ins. Enhanced centralized management, better documentation, and additional security features are frequent requests.
What are the key features of Netgate pfSense?In education and healthcare, Netgate pfSense is employed for secure connectivity and efficient traffic management, accommodating distinct demands of remote access and content filtering. Organizations in these sectors often utilize features such as load balancing and VPNs to maintain secure and reliable network operations while integrating with services like Active Directory for streamlined identity management. Small to medium-sized enterprises benefit from its affordability and robust functionality, making it a go-to choice for managed service environments requiring effective network security and control.
Untangle NG Firewall provides a user-centric security firewall solution. It combines ease of integration with features such as comprehensive web filtering, VPN capabilities, and content control, tailored for small businesses and scalable for enterprise deployments.
Untangle NG Firewall is designed to enhance network security for small businesses, law offices, and unions. It offers centralized management and strong performance with features like SSL inspection, application control, and threat detection. Users appreciate customization options, bandwidth management, and tools like OpenVPN. However, there is room for improvement in reporting, hardware specs, and configuration options to match evolving security requirements. The call for a mobile app, better content filtering, and robust VPN capabilities is growing alongside a desire for improved licensing and support structures.
What are the important features?In industries like law offices and unions, Untangle NG Firewall is implemented primarily on-premises and managed via the cloud. Its integration with existing hardware allows for seamless deployment, delivering features such as web filtering, intrusion prevention, and virus blocking. The easy setup and diverse capabilities make it a suitable option for enhancing security in various professional environments.
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