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Sophos Cyberoam UTM vs Zyxel Unified Security Gateway comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 7, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Sophos Cyberoam UTM
Ranking in Unified Threat Management (UTM)
10th
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
86
Ranking in other categories
No ranking in other categories
Zyxel Unified Security Gateway
Ranking in Unified Threat Management (UTM)
12th
Average Rating
6.6
Reviews Sentiment
4.9
Number of Reviews
4
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Unified Threat Management (UTM) category, the mindshare of Sophos Cyberoam UTM is 3.3%, up from 0.6% compared to the previous year. The mindshare of Zyxel Unified Security Gateway is 3.4%, down from 3.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Unified Threat Management (UTM) Mindshare Distribution
ProductMindshare (%)
Sophos Cyberoam UTM3.3%
Zyxel Unified Security Gateway3.4%
Other93.3%
Unified Threat Management (UTM)
 

Featured Reviews

SH
Global IT Manager at Express KItchen
Has transitioned fully to SD-WAN and centralized management simplifies appliance handling
As for areas where Sophos Cyberoam UTM can be improved, it's hard to say; I have not at the moment seen anything that I could not get a solution for, but if there's anything, I'll make sure to raise that with the Sophos team. Regarding the documentation, I find that it is still lacking, although the YouTube videos, user training, and knowledge forum are now better than they were before. Sophos Cyberoam UTM should move in the direction of AI capabilities, as the world is moving toward AI. Sophos Cyberoam UTM is not promoted enough. I see FortiGates organizing student competitions and Cisco doing CCNA classes, so Sophos should follow that route as well.
reviewer2399337 - PeerSpot reviewer
Sales and technical consultant at a manufacturing company with 10,001+ employees
User has benefited from stable performance and effective completion of security tasks
I use it mostly for VPN and for some firewall solutions When considering my main use case with VPN, I can say that I got the Zyxel Unified Security Gateway, and it works fine. However, we are thinking about using a different solution based on open source because Zyxel Unified Security Gateway…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I'm more inclined towards the conventional firewall. So for me, I'm more geared towards the standard firewall type functionalities as well as the web application firewall because that seems to work fine."
"In terms of features and user-friendliness, the solution is good. It’s very stable. The solution is scalable. In Sophos Cyberoam UTM, the most valuable features are web and application filtering, routing functionalities, and VPN. It has helped us manage the bandwidth."
"The product is a simple and user-friendly UTM that can handle accounting, reporting, firewall, IPS, and antivirus for industries."
"All these features are valuable to us because we can block malicious and unproductive application and sites to improve productivity and security in our network, audit users and machines and protect us against exploitation."
"Sophos Cyberoam UTM is used for perimeter security, web filtering, intrusion prevention and as a VPN."
"The product has helped control bandwidth utilization, as well as enhanced connectivity and security to remote locations."
"SD-WAN and IPSec features are valuable to me."
"Overall, I would rate the solution as a nine out of ten."
"This is a capable appliance and the standard features work well for us."
"The most valuable features of the solution stem from web filtering, malware protection, and antivirus."
"The cost is very low."
"The Zyxel Unified Security Gateway solution is stable and does its job effectively."
"The solution can scale well."
 

Cons

"Smaller CR15 units don’t have a hard disc or built in IView software. These units could do with that feature."
"The product fails to provide proper reports, making it an area where improvements are required."
"The product’s pricing has increased by approximately 45% in four months. This particular area needs improvement."
"We have had issues with malicious sites and external scans."
"The setup is a bit complex, so we needed help from a consultant."
"More flexibility would make Sophos Cyberoam UTM better. The platform is not entirely flexible as it is."
"The policy is a bit too vague."
"The Web Filter and Application Filter need improvement. In the Web Filter, there is a problem to block YouTube by HTTPS, so this needs to improve."
"Although manageable, the user interface is a little bit slow and could be improved. The advanced UI allows me to do whatever I want, but this is where the issue of speed exists."
"I have never seen it in any company that I've worked with before, and I would advise other companies not to buy it."
"Sometimes it reboots when you least expect it, and that's the main issue."
"The integration capability is quite challenging. The system is very complicated, and many features are hidden."
"The product has some scalability and data management issues where improvements are required."
 

Pricing and Cost Advice

"The pricing for this product is good. Its pricing is very low, enticing small businesses to purchase it over its competitors."
"It’s value for the money. It’s functionally competitive with higher priced alternative brands."
"The price is very competitive and the licensing is easy."
"It's not an expensive product."
"I had an issue when I was trying to stop a user from using too much bandwidth while I was using Azure, I was not able to stop them."
"The solution’s pricing is average. The product is worth the money."
"I rate the solution's pricing a five out of ten, where one is cheap, and ten is high."
"We just use the standard package."
"This gateway is pretty cheap."
"The price of Zyxel Unified Security Gateway is good compared to other similar products in the market."
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Construction Company
11%
Marketing Services Firm
10%
Educational Organization
8%
Comms Service Provider
19%
Financial Services Firm
8%
Outsourcing Company
8%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business49
Midsize Enterprise28
Large Enterprise17
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Sophos Cyberoam UTM?
The price is appropriate, but if you want the real truth, it's actually quite expensive. The annual software licensing is reasonably pricey, with probably about four years' license annual.
What needs improvement with Sophos Cyberoam UTM?
There is room for improvement when it comes to their features and architectures they're trying to implement that they can't directly help with. But by and large, it's actually relatively good. More...
What is your primary use case for Sophos Cyberoam UTM?
I do work with clients that use both Cisco and Sophos products. My work is mostly with firewalls, storages, switches, and routers.
What is your experience regarding pricing and costs for Zyxel Unified Security Gateway?
I cannot definitively comment on whether Zyxel Unified Security Gateway is an affordable product as I haven't done comparisons with other solutions. When our license expires, we plan to explore ope...
What needs improvement with Zyxel Unified Security Gateway?
The integration capability is quite challenging. The system is very complicated, and many features are hidden. I'm looking for something new that is slightly simpler. Regarding user experience, the...
What is your primary use case for Zyxel Unified Security Gateway?
I use it mostly for VPN and for some firewall solutions. When considering my main use case with VPN, I can say that I got the Zyxel Unified Security Gateway, and it works fine. However, we are thin...
 

Overview

 

Sample Customers

Gulf Corporation for Technology, Maridive & Oil Services, Fidelity Bank, Petra University, Capital FM Kenya, Safari Park Hotel and Casino, Mayfair Casino, Pacific International Lines, Mozambique Ministry of Education, University of Namibia, Royal Hospital for Neuro-disability, University of Hawai, New Delhi Municipal Council
Information Not Available
Find out what your peers are saying about Sophos Cyberoam UTM vs. Zyxel Unified Security Gateway and other solutions. Updated: August 2026.
908,800 professionals have used our research since 2012.