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Sophos Cyberoam UTM vs Zyxel Unified Security Gateway comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Nov 7, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Sophos Cyberoam UTM
Ranking in Unified Threat Management (UTM)
10th
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
86
Ranking in other categories
No ranking in other categories
Zyxel Unified Security Gateway
Ranking in Unified Threat Management (UTM)
12th
Average Rating
6.6
Reviews Sentiment
4.9
Number of Reviews
4
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2026, in the Unified Threat Management (UTM) category, the mindshare of Sophos Cyberoam UTM is 3.5%, up from 0.7% compared to the previous year. The mindshare of Zyxel Unified Security Gateway is 3.3%, down from 4.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Unified Threat Management (UTM) Mindshare Distribution
ProductMindshare (%)
Sophos Cyberoam UTM3.5%
Zyxel Unified Security Gateway3.3%
Other93.2%
Unified Threat Management (UTM)
 

Featured Reviews

SH
Global IT Manager at Express KItchen
Has transitioned fully to SD-WAN and centralized management simplifies appliance handling
As for areas where Sophos Cyberoam UTM can be improved, it's hard to say; I have not at the moment seen anything that I could not get a solution for, but if there's anything, I'll make sure to raise that with the Sophos team. Regarding the documentation, I find that it is still lacking, although the YouTube videos, user training, and knowledge forum are now better than they were before. Sophos Cyberoam UTM should move in the direction of AI capabilities, as the world is moving toward AI. Sophos Cyberoam UTM is not promoted enough. I see FortiGates organizing student competitions and Cisco doing CCNA classes, so Sophos should follow that route as well.
reviewer2399337 - PeerSpot reviewer
Sales and technical consultant at a manufacturing company with 10,001+ employees
User has benefited from stable performance and effective completion of security tasks
I use it mostly for VPN and for some firewall solutions When considering my main use case with VPN, I can say that I got the Zyxel Unified Security Gateway, and it works fine. However, we are thinking about using a different solution based on open source because Zyxel Unified Security Gateway…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We are using this product to protect our networks, by blocking some websites and applications such as YouTube or WhatsApp."
"It is very easy to use."
"I liked the product so much I purchased one for my home as well."
"You can geofence yourself if there is an incoming attack or a continuous ping from a company outside your country."
"User and network policies to be managed on a single screen with powerful filtering and search options."
"In a different continent, a different company, and as a customer (not a distributor) I still used the same brand, Cyberoam!"
"For a small-medium enterprise this solution is easy to manage and operate."
"Cyberoam UTM's most valuable feature is that it can be configured any way you like."
"The most valuable features of the solution stem from web filtering, malware protection, and antivirus."
"The solution can scale well."
"The cost is very low."
"This is a capable appliance and the standard features work well for us."
"The Zyxel Unified Security Gateway solution is stable and does its job effectively."
 

Cons

"The VPN needs to be improved."
"The implementation policy needs improvment."
"I would like to see real-time alerts on traffic insights."
"The scalability needs work."
"It is not a scalable product. This is because if you want to increase the capacity of the solution, then you have to change the device."
"Once in a while, an unwanted email will slip in. You have to set your parameters to avoid that happening, but once in a while, an email has slipped past firewall. Once you update the firmware, you notice that it doesn't happen. If an email slips in, I get a little bit worried. I do get the report, but you just don't want that situation happening in the first place."
"Sophos Cyberoam UTM could improve by adding VPN site-to-site capabilities. The correct version does not work with Microsoft Azure Cloud."
"More flexibility would make Sophos Cyberoam UTM better. The platform is not entirely flexible as it is."
"The product has some scalability and data management issues where improvements are required."
"I have never seen it in any company that I've worked with before, and I would advise other companies not to buy it."
"Sometimes it reboots when you least expect it, and that's the main issue."
"The integration capability is quite challenging. The system is very complicated, and many features are hidden."
"Although manageable, the user interface is a little bit slow and could be improved. The advanced UI allows me to do whatever I want, but this is where the issue of speed exists."
 

Pricing and Cost Advice

"I rate the solution's pricing a five out of ten, where one is cheap, and ten is high."
"I consider Sophos Cyberoam UTM to be a competitively-priced product."
"I rate Cyberoam's pricing a five or six out of ten since it is affordable."
"Cyberoam's pricing depends on the services you subscribe for. Most firewalls right now, especially UTM, focus on services and stagger all the services. If you want a particular service, you pay for it."
"Licensing is a bit costly, mostly for features requiring subscription."
"The solution’s pricing is average. The product is worth the money."
"There is a license for this solution and it is priced competitively. We paid approximately $2,000 for the license."
"There are no costs in addition to the standard licensing fees."
"This gateway is pretty cheap."
"The price of Zyxel Unified Security Gateway is good compared to other similar products in the market."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Construction Company
10%
Outsourcing Company
10%
Marketing Services Firm
9%
Comms Service Provider
18%
Outsourcing Company
9%
Financial Services Firm
8%
Construction Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business49
Midsize Enterprise28
Large Enterprise17
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Sophos Cyberoam UTM?
The price is appropriate, but if you want the real truth, it's actually quite expensive. The annual software licensing is reasonably pricey, with probably about four years' license annual.
What needs improvement with Sophos Cyberoam UTM?
There is room for improvement when it comes to their features and architectures they're trying to implement that they can't directly help with. But by and large, it's actually relatively good. More...
What is your primary use case for Sophos Cyberoam UTM?
I do work with clients that use both Cisco and Sophos products. My work is mostly with firewalls, storages, switches, and routers.
What is your experience regarding pricing and costs for Zyxel Unified Security Gateway?
I cannot definitively comment on whether Zyxel Unified Security Gateway is an affordable product as I haven't done comparisons with other solutions. When our license expires, we plan to explore ope...
What needs improvement with Zyxel Unified Security Gateway?
The integration capability is quite challenging. The system is very complicated, and many features are hidden. I'm looking for something new that is slightly simpler. Regarding user experience, the...
What is your primary use case for Zyxel Unified Security Gateway?
I use it mostly for VPN and for some firewall solutions. When considering my main use case with VPN, I can say that I got the Zyxel Unified Security Gateway, and it works fine. However, we are thin...
 

Overview

 

Sample Customers

Gulf Corporation for Technology, Maridive & Oil Services, Fidelity Bank, Petra University, Capital FM Kenya, Safari Park Hotel and Casino, Mayfair Casino, Pacific International Lines, Mozambique Ministry of Education, University of Namibia, Royal Hospital for Neuro-disability, University of Hawai, New Delhi Municipal Council
Information Not Available
Find out what your peers are saying about Sophos Cyberoam UTM vs. Zyxel Unified Security Gateway and other solutions. Updated: September 2026.
913,683 professionals have used our research since 2012.