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Sophos Cyberoam UTM pros and cons

Vendor: Sophos
4.0 out of 5

Pros & Cons summary

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Prominent pros & cons

PROS

User and network policies can be managed on a single screen with powerful filtering and search options.
Sophos Cyberoam UTM is excellent for web and application filtering and remote access with VPN.
It offers robust features such as email security, firewall rules, and web protection.
The integration of antivirus, EDR, wireless protection, and web protection into one box makes it an all-in-one security tool.
The SD-WAN gateway and other routing functionalities are considered valuable by users.

CONS

VPN configuration and protection require improvement, as users encounter connectivity challenges and insufficient security features.
Network traffic analysis and malware behavior detection need enhancement to provide better security insights.
Email filtering systems should be improved to prevent emails from bypassing security checks.
Technical support shows room for improvement in response times and effective issue resolution.
Improved documentation is necessary to aid user understanding and configuration of Sophos Cyberoam UTM features.
 

Sophos Cyberoam UTM Pros review quotes

it_user1065 - PeerSpot reviewer
Senior Manager of Data Center at a integrator with 51-200 employees
Jul 2, 2012
Unified Threat Management System is an elite product which has been engineered for security, productivity, and connectivity to users across the wide area and local area networks.
it_user1128 - PeerSpot reviewer
Infrastructure Expert at a tech company with 51-200 employees
Jul 13, 2012
UTM has all the necessary features to manage internet connectivity and security.
it_user2721 - PeerSpot reviewer
IT Administrator at a tech services company with 51-200 employees
Nov 14, 2012
Easy deployment, good hardware specification, classy reporting tools, no user count restrictions etc. A features-packed and powerful UTM appliance at the higher end of the price spectrum, but worth it.
Learn what your peers think about Sophos Cyberoam UTM. Get advice and tips from experienced pros sharing their opinions. Updated: February 2026.
884,933 professionals have used our research since 2012.
it_user231909 - PeerSpot reviewer
Presales Engineer at a tech company with 201-500 employees
Sep 30, 2015
In a different continent, a different company, and as a customer (not a distributor) I still used the same brand, Cyberoam!
it_user252528 - PeerSpot reviewer
System Engineer L-2 at a tech services company with 1,001-5,000 employees
Jun 15, 2015
Firewall rules full control on access management it's simple.
it_user300513 - PeerSpot reviewer
Manager at a tech services company with 501-1,000 employees
Aug 28, 2015
Customer Service: It's one of the best.
it_user232035 - PeerSpot reviewer
Sr. System Administrator at a engineering company with 1,001-5,000 employees
Feb 17, 2016
The SSO is introduced in our premise only.
it_user285771 - PeerSpot reviewer
Director / CTO at a tech services company with 51-200 employees
Mar 29, 2016
The virtual Cyberoam has allowed us to segment our cloud customers via a virtual firewall instance per customer as a second level of security behind our primary systems firewalls.
it_user179934 - PeerSpot reviewer
Security and Infrastructure Analyst at a tech company with 51-200 employees
Mar 30, 2016
All these features are valuable to us because we can block malicious and unproductive application and sites to improve productivity and security in our network, audit users and machines and protect us against exploitation.
it_user426327 - PeerSpot reviewer
Executive at a mining and metals company with 10,001+ employees
Apr 18, 2016
BW management and BW quota with limitation policy is easily deployed.
 

Sophos Cyberoam UTM Cons review quotes

it_user1065 - PeerSpot reviewer
Senior Manager of Data Center at a integrator with 51-200 employees
Jul 2, 2012
Performance is a legitimate concern under high traffic conditions.
it_user1128 - PeerSpot reviewer
Infrastructure Expert at a tech company with 51-200 employees
Jul 13, 2012
Its costs are high.
it_user2721 - PeerSpot reviewer
IT Administrator at a tech services company with 51-200 employees
Nov 14, 2012
Policy configuration and implementation is a bit lengthy process.
Learn what your peers think about Sophos Cyberoam UTM. Get advice and tips from experienced pros sharing their opinions. Updated: February 2026.
884,933 professionals have used our research since 2012.
it_user231909 - PeerSpot reviewer
Presales Engineer at a tech company with 201-500 employees
Sep 30, 2015
Compared to a Cisco router, Cyberoam UTMs need to be restarted more often.
it_user252528 - PeerSpot reviewer
System Engineer L-2 at a tech services company with 1,001-5,000 employees
Jun 15, 2015
The scalability needs work.
it_user300513 - PeerSpot reviewer
Manager at a tech services company with 501-1,000 employees
Aug 28, 2015
Sometimes the proxy server turns idle, then we need to restart the service.
it_user232035 - PeerSpot reviewer
Sr. System Administrator at a engineering company with 1,001-5,000 employees
Feb 17, 2016
Customer service is very poor.
it_user285771 - PeerSpot reviewer
Director / CTO at a tech services company with 51-200 employees
Mar 29, 2016
You can now load the Sophos software onto a Cyberoam box to use the new feature set, although it would be nice if it came with it.
it_user179934 - PeerSpot reviewer
Security and Infrastructure Analyst at a tech company with 51-200 employees
Mar 30, 2016
We have had issues with malicious sites and external scans.
it_user426327 - PeerSpot reviewer
Executive at a mining and metals company with 10,001+ employees
Apr 18, 2016
The dashboard could be improved.