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Huawei NGFW vs Sophos Cyberoam UTM comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 7, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.3
Deploying Huawei NGFW improved network security, efficiency, and resource control, while reducing costs and enhancing threat detection and response times.
Sentiment score
6.4
Sophos Cyberoam UTM is praised for cost-effectiveness, centralized management, and ROI in security, saving time and resources.
 

Customer Service

Sentiment score
7.6
Huawei NGFW customer service is praised for speed but criticized for language barriers and inconsistent service levels.
Sentiment score
7.3
Sophos Cyberoam UTM customer service has mixed reviews, praised for expertise but criticized for occasional delays and communication issues.
They resolve issues timely once connected.
IT Manager at Jord International Pty Ltd
I would rate their technical support a solid nine out of ten.
Global IT Manager at Express KItchen
Technical support is effective and responsive.
Managing Consultant at Affordable IT
 

Scalability Issues

Sentiment score
7.6
Huawei NGFW is scalable and flexible, though users face extra costs and hardware limitations in expanding capabilities.
Sentiment score
6.4
Sophos Cyberoam UTM is scalable for medium enterprises, though scalability can depend on hardware, model, and integration choices.
 

Stability Issues

Sentiment score
7.5
Huawei NGFW is generally stable but has occasional issues, with most users rating it seven to nine out of ten.
Sentiment score
8.4
Sophos Cyberoam UTM is praised for its high stability, minimal issues, and reliable performance compared to competitors.
 

Room For Improvement

Huawei NGFW needs improvements in configurability, performance, support, and features, addressing session handling, upgrades, and usability issues.
Sophos Cyberoam UTM struggles with high costs, scalability, outdated features, complex setup, and limited support for new technologies.
For Sophos Cyberoam UTM, you don't really have that access that can give you those network flexibilities that would allow you to do some other types of architectures.
Chief Technology Officer at Super Digital Highways Ltd
It would be beneficial if phone calls or SMS for two-factor authentication were available.
IT Manager at Jord International Pty Ltd
Sophos Cyberoam UTM should move in the direction of AI capabilities, as the world is moving toward AI.
Global IT Manager at Express KItchen
 

Setup Cost

Huawei NGFW offers competitive pricing with potential discounts, though setup costs are high and separate support contracts are required.
Sophos Cyberoam UTM is competitively priced, with flexible licensing options, but costs vary based on features and network size.
The price is appropriate, but if you want the real truth, it's actually quite expensive.
Managing Consultant at Affordable IT
 

Valuable Features

Huawei NGFW is lauded for its user-friendly interface, seamless integration, high performance, scalability, and effective security features.
Sophos Cyberoam UTM offers advanced protection with real-time features, centralized management, scalability, and user-friendly operations for all organizations.
It provides bandwidth management, category management of websites, blocking certain elements, IPS blocking, DDoS protection, and VPN management between sites and clients.
IT Manager at Jord International Pty Ltd
I assess the benefit of Sophos Cyberoam UTM's centralized management for multi-appliance handling as a welcome feature because you can manage all the devices at one location, giving you notifications of downtime and updates without necessarily logging into each appliance, so that central management is a very genius move.
Global IT Manager at Express KItchen
The security fire-walling, antivirus, intrusion prevention, everything in one single format, a unified box.
Chief Technology Officer at Super Digital Highways Ltd
 

Categories and Ranking

Huawei NGFW
Ranking in Unified Threat Management (UTM)
13th
Average Rating
7.2
Reviews Sentiment
7.2
Number of Reviews
22
Ranking in other categories
Firewalls (37th)
Sophos Cyberoam UTM
Ranking in Unified Threat Management (UTM)
10th
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
86
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Unified Threat Management (UTM) category, the mindshare of Huawei NGFW is 3.2%, down from 3.3% compared to the previous year. The mindshare of Sophos Cyberoam UTM is 3.3%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Unified Threat Management (UTM) Mindshare Distribution
ProductMindshare (%)
Sophos Cyberoam UTM3.3%
Huawei NGFW3.2%
Other93.5%
Unified Threat Management (UTM)
 

Featured Reviews

VZ
Senior Manager Technology at CNS Engineering
GUI application allows for easy monitoring and analysis of potential intrusions but needs improvement in threat prevention signatures
Based on the threat prevention signatures, they need updates. They should add some machine learning features and Machine learning detection. In future releases, I would like to see improvements in CDR technology. Forcepoint is pitching CDR technology, which extends sandboxing. Configuring data on the console needs enhancement. Huawei also need to improve spam techniques and add a web application firewall. Currently, Huawei does not have a built-in web application firewall (WAF) like Fortinet does. Tools like SIEM, SOAR, and Tenable can be integrated, but they require additional setup and should be integrated via API. For external threat detection, using the TAXII or STIX protocol, would be an improvement over the current features.
SH
Global IT Manager at Express KItchen
Has transitioned fully to SD-WAN and centralized management simplifies appliance handling
As for areas where Sophos Cyberoam UTM can be improved, it's hard to say; I have not at the moment seen anything that I could not get a solution for, but if there's anything, I'll make sure to raise that with the Sophos team. Regarding the documentation, I find that it is still lacking, although the YouTube videos, user training, and knowledge forum are now better than they were before. Sophos Cyberoam UTM should move in the direction of AI capabilities, as the world is moving toward AI. Sophos Cyberoam UTM is not promoted enough. I see FortiGates organizing student competitions and Cisco doing CCNA classes, so Sophos should follow that route as well.
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Construction Company
13%
Manufacturing Company
10%
Outsourcing Company
7%
Financial Services Firm
16%
Construction Company
11%
Marketing Services Firm
10%
Educational Organization
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise6
Large Enterprise7
By reviewers
Company SizeCount
Small Business49
Midsize Enterprise28
Large Enterprise17
 

Questions from the Community

What is your experience regarding pricing and costs for Huawei NGFW?
The pricing is quite cheap compared to other NGFWs like Palo Alto or Cisco.
What needs improvement with Huawei NGFW?
Huawei should improve their threat intelligence. They need to have a more diversified platform and continuously update it with information from all vendors. Without diversified threat intelligence,...
What is your primary use case for Huawei NGFW?
I am working as a solution architect in my organization. Whenever we design a total network infrastructure, for ensuring the overall network security, we provide the firewall. If the client is aski...
What is your experience regarding pricing and costs for Sophos Cyberoam UTM?
The price is appropriate, but if you want the real truth, it's actually quite expensive. The annual software licensing is reasonably pricey, with probably about four years' license annual.
What needs improvement with Sophos Cyberoam UTM?
There is room for improvement when it comes to their features and architectures they're trying to implement that they can't directly help with. But by and large, it's actually relatively good. More...
What is your primary use case for Sophos Cyberoam UTM?
I do work with clients that use both Cisco and Sophos products. My work is mostly with firewalls, storages, switches, and routers.
 

Also Known As

Huawei USG Firewalls, USG9500 Series, USG6600 Series, USG6300 Series
No data available
 

Overview

 

Sample Customers

KMITL, Peking University
Gulf Corporation for Technology, Maridive & Oil Services, Fidelity Bank, Petra University, Capital FM Kenya, Safari Park Hotel and Casino, Mayfair Casino, Pacific International Lines, Mozambique Ministry of Education, University of Namibia, Royal Hospital for Neuro-disability, University of Hawai, New Delhi Municipal Council
Find out what your peers are saying about Huawei NGFW vs. Sophos Cyberoam UTM and other solutions. Updated: August 2026.
908,800 professionals have used our research since 2012.