

Sophos Cyberoam UTM and Untangle NG Firewall compete in the enterprise firewall and UTM market. Sophos Cyberoam UTM offers significant identity-based security and bandwidth management, giving it an edge in security features. Conversely, Untangle NG Firewall's open-source platform and affordability are particularly attractive to small businesses.
Features: Sophos Cyberoam UTM offers identity-based security, enabling personalized policies and ensuring user accountability. Its extensive bandwidth management helps optimize network performance, and the device caters to a diverse range of networks with VPN support. Untangle NG Firewall boasts configurable application filtering, useful for tailoring network control, along with solid web filtering capabilities and reliable antivirus protection.
Room for Improvement: Sophos Cyberoam UTM shows room for improvement in pricing, as users find it high, and its performance under high traffic can be lacking. Concerns about its software architecture's flexibility and scalability under strain are noted. Untangle NG Firewall could improve its mobile application capabilities and address challenges with local support in various regions. Its licensing model, particularly device-based, has also faced criticism.
Ease of Deployment and Customer Service: Both products offer on-premises deployment options, with Sophos Cyberoam expanding to hybrid and cloud environments. Sophos Cyberoam's customer service is generally well-rated though sometimes slow. Untangle's customer service can differ based on distributors, praised for clear technical support.
Pricing and ROI: Sophos Cyberoam UTM is seen as mid-range priced, appreciated for its return on investment due to enhanced security, despite licensing costs increasing overall expenses. Untangle NG Firewall is perceived as cost-effective for smaller setups, although costs can rise with additional features. Its ROI is positively regarded, particularly for cutting down administrative and bandwidth costs.
My ability to monetize it as a gateway security appliance to offer enhanced service offerings allows me to increase our price point.
They resolve issues timely once connected.
Technical support is effective and responsive.
I would rate their technical support a solid nine out of ten.
I use official documentation, guides, or manuals for Untangle NG Firewall.
They're able to remotely manage the devices if necessary for support.
They got back to me pretty quickly, the response time was fast, and they're knowledgeable.
Since it can be put on any box, the scalability is fantastic.
I would rate the stability and reliability of Untangle NG Firewall as a ten.
I haven't had to mess with it too much; it's pretty stable.
For Sophos Cyberoam UTM, you don't really have that access that can give you those network flexibilities that would allow you to do some other types of architectures.
It would be beneficial if phone calls or SMS for two-factor authentication were available.
Sophos Cyberoam UTM should move in the direction of AI capabilities, as the world is moving toward AI.
I haven't dug into the advanced features, but I think some of the advanced capabilities are probably where it lacks a little bit, with the filtering and firewall rules.
I would like to improve the ad blocker and SSL Inspector by having more settings in the filters, cookie filters, and pass lists.
The user interface, training, and general product innovation need improvement.
The price is appropriate, but if you want the real truth, it's actually quite expensive.
It's less expensive, especially because it has a lot of the pieces integrated into the firewall, so you get savings on that front.
It is not very expensive, so it is affordable for my budget.
I assess the benefit of Sophos Cyberoam UTM's centralized management for multi-appliance handling as a welcome feature because you can manage all the devices at one location, giving you notifications of downtime and updates without necessarily logging into each appliance, so that central management is a very genius move.
It provides bandwidth management, category management of websites, blocking certain elements, IPS blocking, DDoS protection, and VPN management between sites and clients.
You've got automated reporting that you can set appropriate levels of reporting to management and to the operational team, so they are alerted to what's going on.
The ease of use and the built-in and integrated features, including the apps that include OpenVPN, IPsec, and WireGuard VPN, are all built straight into Untangle NG Firewall.
The all-in-one gateway security functions and the ability to install it on generic equipment stand out.
The most useful features of Untangle NG Firewall are the firewall and bandwidth control capabilities.
| Product | Mindshare (%) |
|---|---|
| Sophos Cyberoam UTM | 3.3% |
| Untangle NG Firewall | 3.3% |
| Other | 93.4% |

| Company Size | Count |
|---|---|
| Small Business | 49 |
| Midsize Enterprise | 28 |
| Large Enterprise | 17 |
| Company Size | Count |
|---|---|
| Small Business | 26 |
| Midsize Enterprise | 1 |
Sophos Cyberoam UTM integrates diverse security features for efficient network management. Its multifunctional platform supports scalability and robust protection, catering to sectors like finance, education, and government, effectively securing remote operations and managing internet connectivity.
Offering centralized management, Sophos Cyberoam UTM stands out for its thorough threat protection, identity-based security, and flexibility in remote access. Its seamless integration with Active Directory and strong endpoint protection are key highlights. Users benefit from comprehensive reporting, application filtering, and effective bandwidth management. Core strengths are countered by challenges in scalability, VPN consistency, and detailed reporting. There's a call for improvements in web filtering, documentation, and hardware reliability, along with enhanced GUI accessibility and added AI capabilities.
What are the key features of Sophos Cyberoam UTM?In finance, Sophos Cyberoam UTM aids in threat management and internet monitoring. Education sectors use it for secure access control. Government organizations deploy it for reliable remote connections and malware protection. It's pivotal for firms needing web filtering and app control to maintain network efficiency.
Untangle NG Firewall provides a user-centric security firewall solution. It combines ease of integration with features such as comprehensive web filtering, VPN capabilities, and content control, tailored for small businesses and scalable for enterprise deployments.
Untangle NG Firewall is designed to enhance network security for small businesses, law offices, and unions. It offers centralized management and strong performance with features like SSL inspection, application control, and threat detection. Users appreciate customization options, bandwidth management, and tools like OpenVPN. However, there is room for improvement in reporting, hardware specs, and configuration options to match evolving security requirements. The call for a mobile app, better content filtering, and robust VPN capabilities is growing alongside a desire for improved licensing and support structures.
What are the important features?In industries like law offices and unions, Untangle NG Firewall is implemented primarily on-premises and managed via the cloud. Its integration with existing hardware allows for seamless deployment, delivering features such as web filtering, intrusion prevention, and virus blocking. The easy setup and diverse capabilities make it a suitable option for enhancing security in various professional environments.
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