Compare Perforce vs Rubrik

Perforce

Based on 150 reviews.

Rubrik

Based on 113 reviews.

Sample Customers

Popular Solutions

11 reviews

6 reviews

0 reviews

20 reviews

6 reviews

Rubrik Data Security Posture

1 reviews

Top Industries

Financial Services Firm

13%

Manufacturing Company

12%

Computer Software Company

11%

Comms Service Provider

Financial Services Firm

11%

Computer Software Company

10%

Manufacturing Company

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Priyanshu k
Release Train Engineer at a tech vendor
Perforce Delphix serves as our main solution for continuous compliance, and the intuitive graphical interface...
Read full review of Perforce Delphix »
Daniel Kirschner
Technical Lead, Methods & Tools at a engineering company
We use Helix Core in our software development processes as a configuration management solution. Our typical use cases...
Read full review of Helix Core »
Krishna M Gopalakrishnan
Manager, Quality, Functional Safety, Cybersecurity Embedded Processing at a manufacturing company
I work on tools such as Klocwork, LDRA, as well as Jira and Confluence, focusing more on the software quality...
Read full review of Klocwork »
Anonymous User
Business Development Manager at a tech services company
We use Puppet for automated configuration management, patch management, and general IT operations automation. It is...
Read full review of Perforce Puppet »
Marco Wwrthon
CEO at a comms service provider
The main use for Zend in my last client project was for an API Gateway that is used for alerting and monitoring.
Read full review of Zend »

Review 1 of 5

Neelash Nair
Principle Tech Architect at a tech vendor
I have been working with Rubrik Data Security Posture since 2016-2017. I have been working with Rubrik Data Security...
Read full review of Rubrik Data Security Posture »
AmarpreetSingh
Technical Architect at a tech vendor
I am using Rubrik Go mostly for VM backups and SaaS backups.
Read full review of Rubrik Go »
Kammara Bheemanna
Information Technology Specialist at a legal firm
I tested out 12 use cases for infrastructure and DB prospects. One important use case involves retrieving data when a...
Read full review of Rubrik »

Review 1 of 3

Customer Service

Swetha Mahasivbhattu
Performance Test Engineer at a computer software company
Our company has not made many critical errors in getting technical support. Whatever difficulties our company has...
Read full review of BlazeMeter »
Manoj Raghavendra
Director at a tech services company
I did not need to contact BlazeMeter's customer service as my usage was quite specific and clear, along with prior...
Read full review of BlazeMeter »
Ramandeep S
Director of Quality Engineering at a manufacturing company
Technical support doesn't respond the moment you put up a query, so it takes time to get a response from the customer...
Read full review of BlazeMeter »
Govindaraj Ponnusamy
Automation Architect at a tech consulting company
Whenever we have a doubt about mobile device testing, we just go to the Perfecto site and what we need will be there....
Read full review of Perfecto »
Mahesh Bontha
Quality Assurance Architect at a healthcare company
In my company, we haven't contacted the solution's technical support since we are still exploring the product as we...
Read full review of BlazeMeter »
Glenford John
Product Manager, Device Integration at a comms service provider
Technical support is amazing. They have 24/7 support. I was amazed that we could have support that doesn't involve...
Read full review of Perfecto »
Anonymous User
Senior Software Engineering Manager at a tech vendor
I would rate the support out of 10 as a solid 8, as they have been responsive and helpful.
Read full review of Klocwork »
Anonymous User
Principal at a tech company
Customer Service: With the community version, the support is very sketchy. Once we bought into the enterprise version...
Read full review of Perforce Puppet »
Pranay Mishra
Director - Quality Excellence at a manufacturing company
Vendor support is okay, however, I do not deal directly with them in my current role. During the initial phase when I...
Read full review of Klocwork »
Anonymous User
Associate Software Engineer at a financial services firm
We get pretty good response times and I have someone I can contact very quickly if I have a problem.
Read full review of Perfecto »
Anonymous User
Software Consultant at a manufacturing company
The Seapine representatives and the reps that helped us to land the test server were very responsive, helpful, and...
Read full review of Helix ALM »
Anonymous User
Sr. Test Engineering Manager - Embedded Linux SW / RF at a comms service provider
I have used the support from Klocwork. There was a transition time when we started using the solution which was not...
Read full review of Klocwork »
Analyn Garbosa
Project Manager at a financial services firm
The technical support has been very helpful. Whenever we raise a ticket from the support website portal, they reach...
Read full review of Perfecto »
Daniel Kirschner
Technical Lead, Methods & Tools at a engineering company
The customer service and support are excellent. During a difficult case involving IDP integration, I received an...
Read full review of Helix Core »
DheerajMathur
Senior Unix Engineer at a financial services firm
We've never had any issues with the product, therefore we've never had to reach out to technical support. I can't...
Read full review of Perforce Puppet »
Anonymous User
Technical Consultant at a tech services company
We are highly impressed with their technical support and I would give it a 9 out of 10 rating.
Read full review of Perforce Puppet »
Krishna M Gopalakrishnan
Manager, Quality, Functional Safety, Cybersecurity Embedded Processing at a manufacturing company
I would rate Klocwork's technical support around 4 to 5 because they have a paid service model for faster responses,...
Read full review of Klocwork »
Anonymous User
IT Operations Manager at a tech services company
We have not used to technical because the online community has been very good.
Read full review of Perforce Puppet »
Anonymous User
Prin IT Bus Systems Analyst at a healthcare company
I have not interacted directly with their technical support. We have a team that deals with them.
Read full review of Perfecto »
Swati P
Deputy Manager Quality Assurance at a manufacturing company
Technical support is quite good. We have a vendor partner in India and they do a good job of supporting us.
Read full review of Klocwork »
Anonymous User
Database and Applications manager at a healthcare company
I believe that Delphix's support team is one of the best around. They are helpful and they don't walk away from a...
Read full review of Perforce Delphix »
Anonymous User
CTA\Owner at a tech services company
Delphix's technical support is fairly knowledgeable.
Read full review of Perforce Delphix »
Anonymous User
Responsible for Test Management at a tech services company
The current version of the solution is very stable, so we've never had to contact technical support.
Read full review of Perfecto »
Anonymous User
Associate - Projects at a tech services company
Customer Service: Customer service is 100%. Technical Support: Technical support is 100%.
Read full review of Perfecto »
Anonymous User
Automation Consultant at a consultancy
I work closely with my Perfecto vendor and he is very supportive. Every time there is a new update he will share it...
Read full review of Perfecto »
Anonymous User
Senior Performance Engineer/ Staff Qa Member at a tech vendor
I did not contact support.
Read full review of BlazeMeter »
Anupam Narayan
Performance Engineer Manager at a financial services firm
I rate the technical support an eight out of ten.
Read full review of BlazeMeter »
Vikram Katta
AVP at a financial services firm
Technical support has been very good so far. They are helpful and responsive. We are satisfied with the assistance...
Read full review of BlazeMeter »
Anonymous User
DevOps Engineer at a tech vendor
The customer support was fine. When the license renewal came into the picture, we reviewed and checked with customer...
Read full review of Perforce Delphix »
Anonymous User
Works
Great and responsive!
Read full review of BlazeMeter »

Review 1 of 30

Josua Taljaard
General Manager Commercial / Business Unit Manager Commercial at a computer software company
I would rate its customer service and support six out of ten.
Read full review of Rubrik Go »
Srinivas-R
General Manager - IT Infrastructure / Security at a pharma/biotech company
The technical support is good. We have good contact, all the issues are resolved on time.
Read full review of Rubrik »
AmarpreetSingh
Technical Architect at a tech vendor
I find the technical support of Rubrik very responsive and helpful, rating them nine out of ten.
Read full review of Rubrik »
Neelash Nair
Principle Tech Architect at a tech vendor
While I do not communicate with technical support personally, my associates do, and I believe they do a good job.
Read full review of Rubrik Data Security Posture »
GopalSetia
Director- Pre Sales Enterprise Solution Architect at a tech vendor
I still need to get feedback on Rubrik's support. I think that regarding the feedback, we never faced many issues on...
Read full review of Rubrik »
Shaik-Burhan
System Engineer at a tech consulting company
The technical support is okay. We do not face many problems. We solve all our issues.
Read full review of Rubrik »
Ronald Chan
Head Of Solutions Consulting at a tech company
I have been dealing with Rubrik Go as well. I can share some high-level information about Rubrik, but it may not be...
Read full review of Rubrik Go »
AshwaniDhakla
Senior Consultant at a computer software company
Technical support isn't that good, especially if you compare it to a competitor like EMC.
Read full review of Rubrik Go »
Anonymous User
Assistant Vice President at a financial services firm
I have found Rubrik's technical support to be extremely knowledgeable and easily accessible.
Read full review of Rubrik »
Anonymous User
Senior Technology Architect at a comms service provider
If you have any issues with the software, then the Rubrik support is trained and responsive enough to get you...
Read full review of Rubrik »
HarishKumar6
Senior System Engineer at a manufacturing company
Rubrik provides excellent customer service and technical support. I would rate their customer service a nine out of ten.
Read full review of Rubrik »
Anonymous User
Solutions Engineer at a tech services company
The technical support is good, it's a free call home feature. If it's an urgent issue they will upgrade you to...
Read full review of Rubrik Go »
Anonymous User
Administrator at a transportation company
Rubrik support is outstanding.
Read full review of Rubrik »
Anonymous User
Consultant at a government
Technical support was pretty good. They were excellent.
Read full review of Rubrik »
Matthew Vallandingham
Systems Administrator at a media company
We have had training sessions. We used customer support once, and they resolved the issue immediately.
Read full review of Rubrik »
Anonymous User
Sr. Systems Engineer at a tech services company
Customer Service: Very good, almost a 10 out of 10. They are among the very best vendors we've worked with. Technical...
Read full review of Rubrik »
Grant Hendricks
Systems Architect at a financial services firm
Rubrik has the best vendor support that I've dealt with. They're probably the best. They're the most knowledgeable,...
Read full review of Rubrik »
Anonymous User
Cloud Solutions Architect at a comms service provider
Any of the few customer issues were promptly solved by the support. We had internal training through videos offered...
Read full review of Rubrik »
Anonymous User
Vice President Information Technology at a tech services company
We faced no significant challenges while integrating Rubrik with our IT infrastructure. Their support team was...
Read full review of Rubrik »
Anonymous User
Ecosystem Solution Architect Lead for UK, Ireland, Arfica at a consultancy
The times I've worked with them, the customer service and support were just a little bit slow, but they're still very...
Read full review of Rubrik »
Sheldon Mollineau
Senior system Engineer at a healthcare company
When you sign a contract with them, support is a part of the package. Their tech support was very knowledgeable. They...
Read full review of Rubrik »
Gulzar Khan
IT Program Manager at a government
Rubrik's support has been good, better than many other vendors like Microsoft, VMware, and Dell. When issues arise,...
Read full review of Rubrik »
Anonymous User
Director Data Center Operations at a healthcare company
The technical support is good. They will escalate quickly if it is needed.
Read full review of Rubrik »
Anonymous User
Sr. Cloud Systems Engineer at a computer software company
I would rate their technical support at least a nine out of ten. The support is very good. Nobody's perfect but it's...
Read full review of Rubrik »
Nathan Monk
Managing Consultant at a consultancy
Rubrik’s technical support has been phenomenal! They are extremely quick to respond and 99% of the time, they are...
Read full review of Rubrik »
Specialist2403
Infrastructure Specialist at a comms service provider
We have contacted technical support a couple of times and they are good. They are very responsive. Technically, they...
Read full review of Rubrik Go »
Anonymous User
Director of Technology at a financial services firm
Our experience with technical support has been great. We had a couple of questions in the beginning, so we interacted...
Read full review of Rubrik »
Anonymous User
Computer Operations Specialist at a retailer
The solution's technical support team is very responsive and proactive.
Read full review of Rubrik »
Anonymous User
Paralegal at a legal firm
In the event of any issues or questions, the support is top-notch. We rarely need to use support, but when they are...
Read full review of Rubrik »
SANTHAKUMAR Govindan
Senior Manager at a manufacturing company
The technical support is generally good. While their knowledge is good, I find there is a bit too much dependency on...
Read full review of Rubrik »

Review 1 of 30

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.