Compare Perforce vs Rubrik

Perforce

Based on 150 reviews.

Rubrik

Based on 112 reviews.

Sample Customers

Popular Solutions

11 reviews

6 reviews

0 reviews

21 reviews

5 reviews

Rubrik Data Security Posture

1 reviews

Top Industries

Financial Services Firm

13%

Manufacturing Company

12%

Computer Software Company

11%

Comms Service Provider

Financial Services Firm

11%

Computer Software Company

10%

Manufacturing Company

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Priyanshu k
Release Train Engineer at a tech vendor
Perforce Delphix serves as our main solution for continuous compliance, and the intuitive graphical interface...
Read full review of Perforce Delphix »
Krishna M Gopalakrishnan
Manager, Quality, Functional Safety, Cybersecurity Embedded Processing at a manufacturing company
I work on tools such as Klocwork, LDRA, as well as Jira and Confluence, focusing more on the software quality...
Read full review of Klocwork »
Daniel Kirschner
Technical Lead, Methods & Tools at a engineering company
We use Helix Core in our software development processes as a configuration management solution. Our typical use cases...
Read full review of Helix Core »
Anonymous User
Business Development Manager at a tech services company
We use Puppet for automated configuration management, patch management, and general IT operations automation. It is...
Read full review of Perforce Puppet »
Marco Wwrthon
CEO at a comms service provider
The main use for Zend in my last client project was for an API Gateway that is used for alerting and monitoring.
Read full review of Zend »

Review 1 of 5

Neelash Nair
Principle Tech Architect at a tech vendor
I have been working with Rubrik Data Security Posture since 2016-2017. I have been working with Rubrik Data Security...
Read full review of Rubrik Data Security Posture »
AmarpreetSingh
Technical Architect at a tech vendor
I am using Rubrik Go mostly for VM backups and SaaS backups.
Read full review of Rubrik Go »
Kammara Bheemanna
Information Technology Specialist at a legal firm
I tested out 12 use cases for infrastructure and DB prospects. One important use case involves retrieving data when a...
Read full review of Rubrik »

Review 1 of 3

Customer Service

Swetha Mahasivbhattu
Performance Test Engineer at a computer software company
Our company has not made many critical errors in getting technical support. Whatever difficulties our company has...
Read full review of BlazeMeter »
Niaz Aziz
Projects Team Lead at a tech services company
The solution's technical support is good.
Read full review of Perforce Delphix »
Anto Infanta
Senior Test Engineer at a computer software company
The technical support is good. They have good support documentation and when we have contacted them, they helped to...
Read full review of BlazeMeter »
Kristina Bogojevska
Product Manager at a manufacturing company
Their support is amazing. We have a technical consultant from Perfecto with whom we work. Whenever we need help with...
Read full review of Perfecto »
Mahesh Bontha
Quality Assurance Architect at a healthcare company
In my company, we haven't contacted the solution's technical support since we are still exploring the product as we...
Read full review of BlazeMeter »
Saurav Krishna
Data Engineering and AI Intern at a tech vendor
The support team responds within 24 hours after raising a ticket.
Read full review of Perforce Acana »
Kevin Lang
Director of Federal Sales at a tech services company
Delphix support is second to none. Most of those guys have been around for 10 or 12 years.
Read full review of Perforce Delphix »
GaneshMuralidharan
Global Delivery Head at a consultancy
There is minimal support available for BlazeMeter. You have to use the internet and try to do some searches to find...
Read full review of BlazeMeter »
WaqarTufail
Automation Architect at a financial services firm
The customer service is not available 24/7, which affects its rating. I would rate it as a seven because they respond...
Read full review of BlazeMeter »
Anonymous User
Principal Consultant - Business Analysis / Project Management / Account Management at a tech consulting company
Easy to use and effective.
Read full review of BlazeMeter »
Anonymous User
Test Lead at a tech services company
Customer Service: It's been 100%. Technical Support: It's been 100%.
Read full review of Perfecto »
Marco Wwrthon
CEO at a comms service provider
I would rate Zend's support as seven or eight out of ten. They provided good support and answered our queries promptly.
Read full review of Zend »
Anonymous User
DevOps Engineer at a tech vendor
The customer support was fine. When the license renewal came into the picture, we reviewed and checked with customer...
Read full review of Perforce Delphix »
Riham Elkomy
Principal Software Engineer at a manufacturing company
Technical support is very good. They are very supportive. In my case, they have been excellent.
Read full review of Klocwork »
Rahul-Sinha
Test Engineer at a consultancy
Customer support is fast.
Read full review of BlazeMeter »
Anonymous User
Regional Head Customer Experience at a financial services firm
We have had contact with technical support and they are good. We have no issues with them.
Read full review of Perfecto »
Anonymous User
Technical Consultant at a tech services company
We are highly impressed with their technical support and I would give it a 9 out of 10 rating.
Read full review of Perforce Puppet »
Vikram Katta
AVP at a financial services firm
Technical support has been very good so far. They are helpful and responsive. We are satisfied with the assistance...
Read full review of BlazeMeter »
Anonymous User
Advanced Product Developer - Software at a manufacturing company
I haven’t used Seapine / Perforce tech support directly. I have only interacted with our internal TestTrack...
Read full review of Helix ALM »
Saufi Salim
Unix Consultant at a energy/utilities company
My impression of the technical support is very good.
Read full review of Perforce Puppet »
Anupam Narayan
Performance Engineer Manager at a financial services firm
I rate the technical support an eight out of ten.
Read full review of BlazeMeter »
Farjad Alam
Automation Tester at a venture capital & private equity firm
The technical support gets back to us within a few days. I have not used it that much and I don't have complaints,...
Read full review of Perfecto »
Anonymous User
Technology services specialist at a financial services firm
They are very good. In the beginning, they held a workshop with our team, and whenever we ask questions, we are...
Read full review of BlazeMeter »
Anonymous User
SCM administrator at a tech company
Technical support for routine issues and tutoring beginners is absolutely the best. They follow up until you are...
Read full review of Helix Core »
Anonymous User
Works
Great and responsive!
Read full review of BlazeMeter »
BurhanShakil
Systems Engineer at a government
Their technical support has been really good. We have used Puppet technical support as well as third-party support...
Read full review of Perforce Puppet »
Steve Ybarra
QA Automation Engineer
I rate BlazeMeter support ten out of ten. The BlazeMeter team has been fantastic. Anytime we need something, they're...
Read full review of BlazeMeter »
Anonymous User
Senior Technical Consultant at a healthcare company
The technical support is good.
Read full review of Helix Core »
Anonymous User
Gerente de Sistemas e Ingenieria de Software Libre
When we required any tech support, we contacted Gabriel and Hussein who gave us superb service, in order to resolve...
Read full review of Perforce Acana »
Anonymous User
IT Consultant at a tech services company
10 out of 10.
Read full review of Perforce Delphix »

Review 1 of 30

AmarpreetSingh
Technical Architect at a tech vendor
On a scale from one to ten, I would rate the technical support of Rubrik Go a nine. They are very fast to respond and...
Read full review of Rubrik Go »
Phanindar Ada
Technical Architect at a computer software company
The solution's technical support is really great and good support.
Read full review of Rubrik »
Ovadya Rachamim
Storage & Data Protection Team Leader at a tech services company
Rubrik's technical support is excellent. They handle issues efficiently, and if escalation is needed, they manage it...
Read full review of Rubrik »
Boomchi Kumar
Director at a computer software company
Rubrik customer support is excellent.
Read full review of Rubrik »
Anonymous User
Storage Administrator at a healthcare company
When we have run into issues, we've reached out to our support team at Rubrik and they've been very quick to respond....
Read full review of Rubrik »
Anonymous User
Assistant Vice President at a financial services firm
I have found Rubrik's technical support to be extremely knowledgeable and easily accessible.
Read full review of Rubrik »
Anonymous User
CTO at a tech services company
We've had support from Rubrik, we opened a couple of requests. It was a really fast response and they solved the...
Read full review of Rubrik »
Azam Abdoelbasier
SQL Server and MongoDB DBA at a government
We contacted the technical support team for some technical questions, and the experience was very positive. They...
Read full review of Rubrik »
Anonymous User
Head of IT Infrastructure at a university
Five star rating: Calls are picked up and managed through constant communication to ensure a speedy resolution.
Read full review of Rubrik »
Anonymous User
Director of Technical Services at a healthcare company
I rate Rubrik support a five out of five.
Read full review of Rubrik »
Anonymous User
Computer Operations Specialist at a retailer
The solution's technical support team is very responsive and proactive.
Read full review of Rubrik »
Anonymous User
Systems Engineer
Customer Service: A 10 out of 10. Technical Support: A 10 out of 10.
Read full review of Rubrik »
Anonymous User
Solutions Engineer at a tech services company
The technical support is good, it's a free call home feature. If it's an urgent issue they will upgrade you to...
Read full review of Rubrik Go »
Anonymous User
Solutions Engineer at a tech services company
The support will immediately take care of your concern as soon as a case is logged.
Read full review of Rubrik Go »
Chadd Blanchard
System Administrator at a manufacturing company
The vendor has world-class support, and some of the best support we have for our solutions. Rubrik support has been...
Read full review of Rubrik »
Matthew Gill
Senior Network System Engineer at a insurance company
While this might not count as a "tool," the support methodology with Rubrik is really interesting. When we need to do...
Read full review of Rubrik »
Anonymous User
Sr. Cloud Systems Engineer at a computer software company
I would rate their technical support at least a nine out of ten. The support is very good. Nobody's perfect but it's...
Read full review of Rubrik »
Anonymous User
Director Data Center Operations at a healthcare company
The technical support is good. They will escalate quickly if it is needed.
Read full review of Rubrik »
Anonymous User
Account Manager at a tech services company
Excellent and speedy, too.
Read full review of Rubrik »
Dileep Thakur
Senior Manager (Backup & Restore) at a financial services firm
We submit a support request and promptly receive an email from the annual support team. Overall, I find the support...
Read full review of Rubrik »
Anonymous User
Network Specialist, Information Technology at a university
Support is very friendly, easy to work with, and showed great expertise in the product.
Read full review of Rubrik »
Anonymous User
Consultant at a government
Technical support was pretty good. They were excellent.
Read full review of Rubrik »
HarishKumar6
Senior System Engineer at a manufacturing company
Rubrik provides excellent customer service and technical support. I would rate their customer service a nine out of ten.
Read full review of Rubrik »
Anonymous User
Solutions Architect at a tech services company
Support is good now that they are done restructuring.
Read full review of Rubrik »
Ibrahim Hasan
Sales Manager at a computer software company
Customer service and support for Rubrik are rated an eight out of ten, indicating a good level of responsiveness and...
Read full review of Rubrik »
Anonymous User
Solutions Architect at a insurance company
When updates are needed everything is done through the support. When we need to upgrade we call the support, open a...
Read full review of Rubrik »
Jewemars Christian Riano
Service Delivery Consultant at a tech services company
In terms of escalating tickets or bugs, they are very quick in terms of their support system.
Read full review of Rubrik »
Sheldon Mollineau
Senior system Engineer at a healthcare company
When you sign a contract with them, support is a part of the package. Their tech support was very knowledgeable. They...
Read full review of Rubrik »
Anonymous User
CTO at a tech services company
The solution's technical support is good, and they answer quickly and efficiently. However, to improve the support,...
Read full review of Rubrik Go »
Anonymous User
Senior System Engineer at a tech services company
We contact their technical support a lot. It is about two times a week, but it's usually where we've gone beyond the...
Read full review of Rubrik »

Review 1 of 30

Technical Support

No Data Available

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