Compare Perforce vs Sauce Labs

Salesforce.com, Mozilla, Zendesk, Puppet Labs, Twitter, Bank of America, Eventbrite, Bleacher Report, Okta, Intuit, Travelocity, Sharecare, CapitalOne.

Sauce Visual

Autodesk

TestObject

BW Bank, Telefonica

Popular Solutions

21 reviews

0 reviews

5 reviews

2 reviews

1 reviews

0 reviews

Top Industries

Educational Organization

15%

Financial Services Firm

15%

Computer Software Company

14%

Manufacturing Company

13%

Financial Services Firm

19%

Computer Software Company

17%

Manufacturing Company

Retailer

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Bala Maddu
Mobile Network Automation Architect at BT - British Telecom
We use this solution as a tester. When it comes to 5G, there are loads of changes because we're trying to build the...
Read full review of BlazeMeter »
Roland Castelino
QA Lead at BMO Financial
Our use cases are execution on the cloud for web and mobile. With mobile, it could be different platforms, like iOS,...
Read full review of Perfecto »
Daniel Kirschner
Technical Lead, Methods & Tools at Volkswagen
We use Helix Core in our software development processes as a configuration management solution. Our typical use cases...
Read full review of Helix Core »
Pranay Mishra
Director - Quality Excellence at a manufacturing company
I utilize Klocwork for identifying defects and early vulnerabilities in the code, conducting code checks, and...
Read full review of Klocwork »
BurhanShakil
Systems Engineer at Harvard University
Until last year, we were using the enterprise version — Puppet 4 —; however, we recently switched to the open-source...
Read full review of Perforce Puppet »

Review 1 of 5

Joel Alonzo
Product Manager - Data & APIs at a marketing services firm
When I started with my current company we had a fairly lean tech department and Sauce Labs was originally implemented...
Read full review of Sauce Labs »
RajeevSAwant
Head Automation CoE at Truglobal
TestObject are building a low-code testing platform for API testing and visual testing. Recently they have acquired a...
Read full review of TestObject »
Vijay Sawale
Test Associate & Manager at IGT Solutions
AutonomIQ TestIQ is a tool from SoftLab. My company uses the solution since it is a low-code and no-code automation...
Read full review of AutonomIQ TestIQ »

Review 1 of 3

Customer Service

Bala Maddu
Mobile Network Automation Architect at BT - British Telecom
I would rate technical support 10 out of 10. BlazeMeter absolutely helps bridge agile and COE teams. We had some of...
Read full review of BlazeMeter »
Rahul Shah
Principal Software Automation Engineer at PubMatic
For support, I generally use Google or other online sources.
Read full review of BlazeMeter »
SivaneshWaran
Head of Customer Succes at a tech services company
The customer support team are responsive and provide support via email and phone. I would rate them a five out of five.
Read full review of Klocwork »
Kristina Bogojevska
Product Manager at a manufacturing company
Their support is amazing. We have a technical consultant from Perfecto with whom we work. Whenever we need help with...
Read full review of Perfecto »
Kevin Lang
Director of Federal Sales at a tech services company
Delphix support is second to none. Most of those guys have been around for 10 or 12 years.
Read full review of Perforce Delphix »
Anto Infanta
Senior Test Engineer at a computer software company
The technical support is good. They have good support documentation and when we have contacted them, they helped to...
Read full review of BlazeMeter »
Glenford John
Product Manager, Device Integration at a comms service provider
Technical support is amazing. They have 24/7 support. I was amazed that we could have support that doesn't involve...
Read full review of Perfecto »
Ramandeep S
Director of Quality Engineering at PAR Technology Corp
Technical support doesn't respond the moment you put up a query, so it takes time to get a response from the customer...
Read full review of BlazeMeter »
Varun
Service Virtualization Developer at a tech services company
We have weekly calls with the BlazeMeter support team, and that's a great thing. During those calls they will ask if...
Read full review of BlazeMeter »
Anonymous User
Senior Product Specialist at a tech services company
They're hyperresponsive. They have regular calls to see what exactly we are doing with Klocwork and how we are doing....
Read full review of Klocwork »
Anonymous User
Works
Their support is pretty good and normally gets back to me within one day. One time, instead of the support rep taking...
Read full review of BlazeMeter »
Pranay Mishra
Director - Quality Excellence at a manufacturing company
Vendor support is okay, however, I do not deal directly with them in my current role. During the initial phase when I...
Read full review of Klocwork »
Anonymous User
Lead Software QA Engineer at a tech services company
Support is adequate. Getting initial responses for support issues can sometimes be slow.
Read full review of BlazeMeter »
Anonymous User
Information Technology Consultant at a computer software company
I rate the technical support a seven out of ten.
Read full review of Perforce Delphix »
Specialist677
Specialist at a non-tech company
The technical support is good. They support us whenever we need it.
Read full review of Klocwork »
Anonymous User
Senior Embedded Software Engineer at a engineering company
Technical support is good (7/10).
Read full review of Klocwork »
Anonymous User
Chief Technology Officer at a insurance company
I rate the technical support a seven out of ten.
Read full review of Helix ALM »
Yashb Bhatt
Vice President at Tenax Invest
I rate the technical support a six out of ten.
Read full review of BlazeMeter »
DheerajMathur
Senior Unix Engineer at a financial services firm
We've never had any issues with the product, therefore we've never had to reach out to technical support. I can't...
Read full review of Perforce Puppet »
Anonymous User
Advanced Product Developer - Software at a manufacturing company
I haven’t used Seapine / Perforce tech support directly. I have only interacted with our internal TestTrack...
Read full review of Helix ALM »
Anonymous User
Head of Quality at a comms service provider
The support that we are getting is really valuable. The technical support is top-notch. There is a dedicated person...
Read full review of Perfecto »
Anonymous User
QA Automation & Perform Lead (C) at Canadian Tire
The technical support is excellent. When we had hiccups during deployment, they responded quickly with effective...
Read full review of BlazeMeter »
Gautam Kar
Senior Cloud Performance Engineer at Oracle
Support could be faster.
Read full review of BlazeMeter »
Anonymous User
Responsible for Test Management at a tech services company
The current version of the solution is very stable, so we've never had to contact technical support.
Read full review of Perfecto »
Vijay kumar
Associate QA Manager at Xcel Serv Solution
For the paid version, we have our own technical support for BlazeMeter. They are helpful.
Read full review of BlazeMeter »
Anonymous User
Principle engineer at a manufacturing company
I rate Klocwork support a nine out of ten. We always get help when we need it.
Read full review of Klocwork »
Michael Bujokas
Manager and Platform Lead, Canadian Digital Banking at BMO
They're quite responsive and they do reach out for more information, which is good. Lately they've been coming back...
Read full review of Perfecto »
Pradeep Krishnan
Information System Manager at Tech Mahindra Limited
The solution’s technical support is very good.
Read full review of Perforce Delphix »
Anonymous User
Software QA Analyst at a tech company
Customer Service: Customer service was so-so. They didn't seem willing to add the missing features for our project...
Read full review of Helix ALM »
Anonymous User
Senior Quality Assurance Automation Engineer / Manager at a non-profit
Technical support has been great.
Read full review of BlazeMeter »

Review 1 of 30

Savio De Souza
Sr. IT Architect at a healthcare company
I rate Sauce Labs' support nine out of 10. I could go up to a perfect 10 if the response and solution times were a...
Read full review of Sauce Labs »
Joel Alonzo
Product Manager - Data & APIs at a marketing services firm
I work with a lot of different vendors, but the number-one thing about Sauce Labs is their ability to respond to...
Read full review of Sauce Labs »
Anonymous User
Lead Test Automation Engineer at RevContent
Their customer service reps are fantastic! They have heard of all of the typical issues that can occur in business...
Read full review of Sauce Labs »
Anonymous User
Software Test Engineer at a media company
Customer Service: Three out of five. Technical Support: Three out of five.
Read full review of Sauce Labs »
Anonymous User
QA Engineer at a retailer
Customer Service: I have not used it. Technical Support: I have not used it.
Read full review of Sauce Labs »
Anonymous User
Test Engineer II at a tech services company
Customer Service: Customer service is 10/10. Sauce Labs is quick to help and easy to reach out to for information or...
Read full review of Sauce Labs »
Anonymous User
Software Engineer at a tech vendor
Excellent, responsive, and goes above and beyond.
Read full review of Sauce Labs »
Anonymous User
Technology Development Program Intern at a healthcare company
Customer Service: 10/10 Technical Support: 9/10
Read full review of Sauce Labs »
Anonymous User
Quality Engineering Intern at a tech company
Good. According to my experiences, the technical support engineers typically reply to emails within a day.
Read full review of Sauce Labs »
Anonymous User
Senior Software Development Engineer in Test at Autodesk, Inc.
Amazing! They are very quick in response and very throughout. They even go way beyond to help troubleshoot our code...
Read full review of Sauce Labs »
Anonymous User
Software Testing Enigneer (QA) at a tech services company
Customer Service: Sauce Labs support has been very helpful, and they are always friendly, even when it's not always a...
Read full review of Sauce Labs »
Anonymous User
Consultant at a tech vendor
Customer Service: Good. Technical Support: Good.
Read full review of Sauce Labs »
Anonymous User
Senior Test Lead at a tech company
Customer Service: Amazing. Within 12 hours of ticket creation, I was contacted. Technical Support: Yet to determine.
Read full review of Sauce Labs »
Anonymous User
Sr. QA Automation Engineer
Customer Service: They are amazing. Always get back to me, follow up, everything is amazing. Technical Support: They...
Read full review of Sauce Labs »
Anonymous User
MTS at a tech services company
I have not contacted customer service or technical support so far.
Read full review of Sauce Labs »
Anonymous User
QA Engineer at a financial services firm
Customer Service: Never used. Technical Support: Never used.
Read full review of Sauce Labs »
Anonymous User
Software Developer Trainee at a tech services company
Customer Service: 4.8 out of 5 Technical Support: 4.5 out of 5
Read full review of Sauce Labs »
Anonymous User
QA Manager at a tech company
Customer Service: Sauce support has been very helpful -- always friendly, pretty prompt, and thorough, too -- even...
Read full review of Sauce Labs »
Anonymous User
Intern - Technology Development Program at a healthcare company
Customer Service: I have yet to engage their customer service directly, but the support pages are full of valuable...
Read full review of Sauce Labs »
Anonymous User
Quality Engineer at a tech services company
Customer Service: Good. Technical Support: Good.
Read full review of Sauce Labs »
Ben Lane
Application Engineer at Discover Financial Services
Their support has been great. When I submit a new help ticket or a request, they usually respond on the same day, by...
Read full review of Sauce Labs »
Anonymous User
QA Engineer at a tech services company
Customer Service: Good. Technical Support: Good.
Read full review of Sauce Labs »
Anonymous User
Sr Staff Software Engineer, QA Enablement at a tech vendor
As we run into issues with anything that we are trying to do or integrating with to run our test automation, we reach...
Read full review of Sauce Labs »
Rob Larsen
Director of Quality Assurance - Shared Service at a financial services firm
The sales group was easy to work with. We had a service account representative, which is a nice setup. They handle...
Read full review of Sauce Labs »
Chris Cha
Software Developer Engineer in Test at a retailer
Support is great, including the support ticketing. Every time I've had a support ticket, they have replied. If they...
Read full review of Sauce Labs »
Anonymous User
Chief Arrgonaut at a tech services company
Customer Service: Support is friendly and responsive. Technical Support: Solid.
Read full review of Sauce Labs »
Anonymous User
Team Lead/Manager at a media company
Customer Service: 10/10 Technical Support: Good.
Read full review of Sauce Labs »
Anonymous User
Test Engineer at a media company
Customer Service: Pretty good. The customer service guys are responsive, and will respond with a reply in less than a...
Read full review of Sauce Labs »
Mohit Rathi
Lead Consultant at a tech services company
Initially, we didn't reach out to their technical experts because we had the expertise on it. In one or two...
Read full review of Sauce Labs »
Anonymous User
Web Producer at a tech company
Customer service is top notch. When you report a bug or inquire about something they get back to you with a plan of...
Read full review of Sauce Labs »

Review 1 of 30

Technical Support

No Data Available

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