Compare PGi vs Zoom Video Communications

PGi

Based on 10 reviews.

Zoom Video Communications

Based on 234 reviews.

Latest Research

Buyer's Guide

PGi GlobalMeet vs. Zoom Workplace Business

November 2026

Zoom Workplace Business vs. PGi GlobalMeet

Updated: November 2026

Buyer's Guide

PGi GlobalMeet vs. Zoom Workplace Business

November 2026

PGi GlobalMeet vs. Zoom Workplace Business

Updated: November 2026

Sample Customers

PGi GlobalMeet

Equifax, New York Life, Expedia, SAP, Aaron's, Staples

Zoom Workplace Business

Fortinet, Veeva, Proofpoint, Box, Ticketmaster, Trend Micro, Caesars Entertainment, Santa Clara University, Pandora, Stanford Continuing Studies

Popular Solutions

PGi GlobalMeet

0 reviews

Zoom Workplace Business

28 reviews

Top Industries

Outsourcing Company

21%

Financial Services Firm

12%

Manufacturing Company

10%

Construction Company

Outsourcing Company

17%

Construction Company

10%

Financial Services Firm

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Anonymous User
Training Manager at a manufacturing company

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Review 1 of 1

Yifate Yusuf
Team Lead at GE
Zoom Workplace Business has been our cornerstone to our success as an organization, keeping our team connected across...
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Review 1 of 1

Customer Service

Anonymous User
Director, Product Development at a media company
Customer Service: I have rarely had to work with customer service because the product has been reliable. However,...
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Anonymous User
Marketing Communications Specialist at a tech services company
Customer Service: Definitely a solid 10 out of 10 as you can have access to support anytime. Even in the middle of a...
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Anonymous User
biometric screening event manager at a wellness & fitness company
Customer Service: Customer Service is excellent with GlobalMeet. The support group is great and the program itself...
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Anonymous User
Trainer at a tech services company
Customer Service: Excellent. PGI is always improving and responsive to their customer's needs! On a scale of 1-10,...
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Anonymous User
EM at a wellness & fitness company
Customer Service: I personally have not dealt with any customer service issues, problems or have dealt with them at...
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Anonymous User
System Analyst at a logistics company
Customer Service: The level of customer service is fabulous. PGi has a wonder staff that is always willing to help...
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Anonymous User
Training Manager at a manufacturing company
Customer Service: 10 out of 10! Always there when I have a question and quick to resolve my issues. Technical...
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Anonymous User
AssetZone Lead Analyst at a logistics company
Customer Service: I haven't had to reach out to Customer service at all. The system is very user friendly and very...
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Review 1 of 8

PradeepKumar25
Associate Manager at Tech Mahindra Limited
We contacted the support team for some activation with Brevo. We wanted to integrate the Brevo platform with events...
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Leslie Mavonyani
Head of technical and projects at BI Dynamics Pty Ltd
I never had a reason to use the solution's technical support.
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RaynielBadiola
Technical Director at Secur Links
I have not contacted the support from Zoom.
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Javier Salazar
Security Engineer at Tenable Network Security
I have not needed to contact support.
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Kamal Gulati
Managing Director at ITS Technology Solution Pvt. Ltd.
I've reached out to the Zoom technical support team, particularly via chat. I've received good response from them, so...
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Anil Srivastava
Senior Executive at a computer software company
I have not had any contact with technical support. Technical support is bad everywhere due to the fact that it's just...
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Anonymous User
Systems Engineer at a manufacturing company
I have not needed to contact the support of Zoom.
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Ayman Hagag
System Analyst at OIC
We have not been in contact with technical support.
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Marc Staimer
President/CDS at Comcast Business
I have not been in contact with technical support.
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Anonymous User
Global Procurement at a recruiting/HR firm
We have a central IT team that handles any issues we may have. We wouldn't contact Zoom technical support directly as...
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Denny Oommen
Senior Manager-Collaboration (Presales) at syndrometech
Zoom has an email address. You write to them about any issues, and they respond.
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Sean Maxwell
VMware Senior Client Solutions Architect at a computer software company
I have never had an issue with Zoom to have the need to contact the support.
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Anonymous User
Service Delivery Lead at a insurance company
I have not needed to contact the technical support of Zoom.
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Anonymous User
Lan Specialist at a healthcare company
I have never needed to contact support.
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Anonymous User
Solution Architect & Presales Lead at a tech services company
I've never directly dealt with Zoom technical support. We have our own internal IT team. If we run into problems with...
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Anonymous User
Business Development Manager of Storage Systems at a manufacturing company
I have no experience with support because I have never needed any.
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Abhisek B
Senior Manager at RP Sanjiv Goenka Group
I've never contacted Zoom's technical support. I cannot speak to how helpful or responsive they are in general.
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Carlos Meilicke
MCT at ParaSoft SRL
I've never dealt with technical support. I haven't had any reason to contact that. Therefore, I cannot speak to how...
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NikolayBachvarov
Software Architect at AIOPS group
I have not used technical support.
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Anonymous User
Program Administrator at a manufacturing company
I have never encountered any issues to contact support.
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VenkateshN
Pre - Sales Consultant at Tata Consultancy
I haven't had the opportunity to contact Zoom's tech support because everything has been running smoothly. Our...
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Anonymous User
Principal Consultant at a tech services company
I have not needed to contact the support.
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Anonymous User
Solutions Architect at a tech vendor
Zoom's technical support is very bad. The technical documentation and expertise they provide is very poor and does...
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James Phoon
Sales Director at CLoud3 Solutions Pte Ltd
I have not needed to contact the support because I have not had an issue.
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Anonymous User
Senior Advisor at a financial services firm
I have never contacted technical support.
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Anonymous User
Visiting lecturer at a university
I know a lot of IT, and therefore, most of the things that come up I can fix and if I can't fix it directly, I go and...
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Anonymous User
Regional Territory Manager at a tech services company
The product runs pretty smoothly so I haven't had to contact technical support.
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Anonymous User
Manager IT Affiliate Delivery and Service Management at a manufacturing company
I have never had a problem that required me to contact technical support.
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Robert Sabath
Owner at Sabath Supply Chain Consultants, Inc.
I've made one or two calls to customer support and shared emails with them so it's been quite limited. I got a...
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Anonymous User
CI Senior Consultant at a tech services company
We've never needed the assistance of technical support Everything is pretty straightforward. The solution is...
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Review 1 of 30

Technical Support

No Data Available

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