Compare Precisely vs Quest Software

Precisely

Based on 12 reviews.

Quest Software

Based on 291 reviews.

Overview

Information Not Available

Since 1987, Quest has provided software solutions for the constantly evolving world of enterprise IT. Quest solutions protect and empower users and data, streamline IT operations and harden cybersecurity from the inside out. Quest has the experience to help you manage and monitor your databases, take control of your hybrid environments and secure them all with security solutions that ensure you are ready for the next threat.

Sample Customers

Precisely Connect

Hermes, Kantar Worldpanel, Kojima Press Industry Co. Ltd., OTC Markets Group, Experian, Co-operative Group, State of Tennessee Department of Human Services, Centers for Medicare & Medicaid Services, Silverton, comScore

Precisely Capacity Management

Symphony Health, Wimbledon

Precisely Optimize IDMS

British Telecom

Precisely Optimize DB2

British Telecom

Precisely Assure MIMIX

Toyota Material Handling Australia, Westpac Pacific Banking, Symphony Health, Wimbledon, OCBC Bank

Precisely Assure QuickEDD

Toyota Material Handling Australia, Westpac Pacific Banking, Symphony Health, Wimbledon, OCBC Bank

SharePlex

Bodybuilding.com, Priceline.com, Ameco Beijing, Viasat, SK Broadband

Toad Data Point

Concordia University

Toad Data Modeler

Zions Bancorporation

Spotlight

Jenkon

Foglight for Databases

CommitDBA

Toad for Oracle

intel, ebay, uber, mars, microsoft

On Demand Migration

Indiana Office of Technology (IOT)

Content Matrix

Twinnings

erwin Data Intelligence

Oracle, Infosys, GSK, Toyota Motor Sales, HSBC

erwin Data Modeler

Premera, America Honda Motors, Aetna, Kaiser Permanente, Dental Dental Cali, Cigna, Staples

NetVault Plus

intel, Mars, MERK, Microsoft, Uber, Visa

QoreStor

American Airlines, at&t, Bank of America. Barclays, ebay, Ford

Recovery Manager for Active Directory

American Airlines, Bank of America, Ebay, intel, Uber, at&t, Ford, Microsoft, Visa, Barclays, Mars, Merck

erwin Data Catalog

Balfour Beatty Construction, Banco de México, BFSI Canada, CenturyLink, Daktronics

erwin Data Literacy

NAMM

Popular Solutions

Precisely Assure MIMIX

2 reviews

Infogix Data360 Govern [EOL]

0 reviews

Precisely Assure QuickEDD

1 reviews

erwin Data Modeler

9 reviews

KACE Systems Management Appliance (SMA)

2 reviews

Quest Foglight for APM [EOL]

0 reviews

Top Industries

Financial Services Firm

19%

Insurance Company

10%

Manufacturing Company

10%

Computer Software Company

Financial Services Firm

12%

Manufacturing Company

Computer Software Company

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Rob
Cyber Security Team/Governance, Risk, Compliance at a manufacturing company
My main use case for Precisely Assure MIMIX is for a backup in case of disaster or a recovery or an outage. A quick...
Read full review of Precisely Assure MIMIX »
Anonymous User
Managing Partner at a tech vendor
I'm more familiar with Precisely Trillium because Precisely acquired Data360, which they marketed for data...
Read full review of Precisely Trillium »
Anonymous User
Data Engineer at a consultancy
I usually implement Precisely and Collibra tools for clients to enhance data quality. My main use case involves...
Read full review of Precisely Connect »
Anonymous User
Director of Information Technology at a construction company
We used Precisely Assure QuickEDD for our backups.
Read full review of Precisely Assure QuickEDD »
Delmar Assis
CEO at a tech services company
Data360 Govern is all about customer data connecting business objectives and governance needs. The main...
Read full review of Infogix Data360 Govern [EOL] »

Review 1 of 5

Stuart Dairiki
Senior IT Manager at a wholesaler/distributor
I primarily use the solution for database monitoring, specifically for Oracle, Microsoft SQL Server, Postgres, SAP...
Read full review of Foglight for Databases »
Jog Raj
Senior Consultant at a computer software company
erwin Data Intelligence serves two primary use cases: one is where people use it as a data catalog, which is one of...
Read full review of erwin Data Intelligence »
Anonymous User
Senior Data Architect at a computer software company
Currently, I am an end-user of erwin Data Modeler, working as a full-time employee at TCS, not as a consultant. I...
Read full review of erwin Data Modeler »
Anonymous User
Sr Mgr Cyber Defense at a manufacturing company
My main use case for Change Auditor for Active Directory is auditing changes, finding changes to undo, and break-fix...
Read full review of Change Auditor for Active Directory »
Calvin Hilgenstock
System Administrator at a wholesaler/distributor
We use Quest QoreStor for an inline data application and compression for our backup server. Quest QoreStor allows you...
Read full review of QoreStor »

Review 1 of 5

Customer Service

Rob
Cyber Security Team/Governance, Risk, Compliance at a manufacturing company
The customer support for Precisely Assure MIMIX was good; in the beginning, it was a little shaky, taking a while to...
Read full review of Precisely Assure MIMIX »
Anonymous User
Managing Partner at a tech vendor
The support for Precisely Trillium was decent, and Precisely is a big company with around 2,500 employees at that...
Read full review of Precisely Trillium »
Anonymous User
Database Administrator at a tech services company
It is okay. I would rate them a little bit above average. Some of the support resources they have are very good, and...
Read full review of Precisely Assure MIMIX »
Delmar Assis
CEO at a tech services company
This is one of the best technical support groups that I have dealt with. Infogix support stands out in terms of...
Read full review of Infogix Data360 Govern [EOL] »
Delmar Assis
CEO at a tech services company
Their technical support is amazing. There are no issues in getting correct support from them. It is very easy to get...
Read full review of Infogix Data360 Govern [EOL] »
Anonymous User
Managing Director
Good – quick turn around and follow up if issues are not resolved immediately.
Read full review of Trillium Quality »
Anonymous User
Data Engineer at a consultancy
My company has direct contact with Precisely, so issues get resolved quickly. However, there are sometimes version...
Read full review of Precisely Connect »
Anonymous User
Program Manager at a computer software company
I was in touch with their technical support. I would rate them a four out of five.
Read full review of Precisely Assure QuickEDD »
Anonymous User
Director of Information Technology at a construction company
The solution’s technical support team was very responsive.
Read full review of Precisely Assure QuickEDD »
Anonymous User
Data Analytics Consultant at a computer software company
We would do the technical support for systems that we developed, although if it was a problem that was not solvable...
Read full review of Infogix Data360 Analyze [EOL] »
Ganesh Subbian
System Admin at a media company
I rate the technical support an eight out of ten.
Read full review of Precisely Assure MIMIX »

Review 1 of 11

Isa Safii
Senior System Engineer at a tech services company
The technical support for Quest NetVault Plus is rated around a seven. The response time is good, but resolving some...
Read full review of NetVault Plus »
Joseph Jolly
Manager Software Engineering at a government
The customer service and support team is good. They have a responsive support team when you reach out. We mostly...
Read full review of Toad for Oracle »
Adam Augustín
Country Manager at a computer software company
They have top-notch technical support. You might need to wait a day or two, however, there is also an option to buy...
Read full review of KACE Asset Management Appliance »
Vishnu Yannam
County Carlow, Ireland · Hybrid Technical Officer at a university
I rate Quest support nine out of ten. They always respond in less than 24 hours. We contacted them about an issue...
Read full review of On Demand Migration »
Jose Mejia
ETL Developer at a tech services company
They provide good technical documentation.
Read full review of erwin Evolve »
Adrian Stier
Senior consultant at a consultancy
I don't have to interact with them much. There is not much ticketing. Usually, when I open the ticket, I put in the...
Read full review of On Demand Migration »
RémyMAURAS
Microsoft 365 Consultant at a tech services company
I have only used the documentation on the website, which has been technically sufficient to answer my questions. I...
Read full review of Change Auditor for Active Directory »
Balamurugan Ramalingam
Senior Quality Assurance Consultant at a government
Since I did not face any issues with the solution, I had no reason to contact the technical support team.
Read full review of Toad for Oracle »
Anonymous User
Network systems Administrator at a financial services firm
They take their role in support extremely seriously. We don't have to reach out too often due to the lack of...
Read full review of KACE Systems Management Appliance (SMA) »
Anonymous User
Director of Information Technology at a healthcare company
Customer Service: It's very good. Technical Support: From Good to very good, depending on who you get to help you.
Read full review of Toad Data Modeler »
Anonymous User
IT Analyst at a financial services firm
I've never had to open a case with support.
Read full review of Quest Foglight for APM [EOL] »
Piotr Pastuszka
E-service at a financial services firm
I have only contacted technical support one time and it was by email. I would rate them somewhere between average and...
Read full review of Toad for Oracle »
Anonymous User
Chief Consultant at a tech services company
The technical support is satisfactory.
Read full review of erwin Data Modeler »
Anonymous User
Problem Analyst
Support is always available and we received good onsite training from a Dell representative, but with business this...
Read full review of Quest Foglight for APM [EOL] »
Anonymous User
IT Department at a manufacturing company
Chat support is awesome, and if needed to elevate to full support, they usually get with you quickly. Although it...
Read full review of KACE Systems Management Appliance (SMA) »
Anonymous User
Global Delivery Consultant at a tech services company
We never had any technical issues, so we never had the opportunity to contact them either.
Read full review of NetVault Plus »
Anonymous User
Self Employed, Software Developer, Energy Expert
I only really contact my supplier when i need to upgrade. Support is good.
Read full review of Toad for Oracle »
MatthieuGarcia
Senior Business Process Management Architect at a pharma/biotech company
erwin's tech support is really fast to answer questions and really dedicated to solving the problems we have...
Read full review of erwin Evolve »
KeremDoğan
Senior Software Developer at a logistics company
I haven't asked for technical support before this, but Toad user forums show good solutions and tips for the product.
Read full review of Toad Data Modeler »
Anonymous User
Technical Consultant at a insurance company
I haven't used their support in quite a while, so I'll say neutral.
Read full review of erwin Data Modeler »
BlakeCheatham
Sr. Database Administrator at a tech vendor
Spotlight customer service is usually quite good. They are responsive and provide explanations when there is an issue...
Read full review of Spotlight »
Christian Städtler
IT Manager at a educational organization
The technical support has these pages, subpages, etc. If we can't find it on the Internet, then we go through...
Read full review of KACE Systems Management Appliance (SMA) »
Anonymous User
Data Modeler at a government
The only time I've had to use erwin technical support was when I requested an extension on my trial license. They...
Read full review of erwin Data Modeler »
Anonymous User
Works at a insurance company
erwin's technical support was great. They got right back to us when we had any questions.
Read full review of erwin Data Intelligence »
Anonymous User
Executive Director
I can't say I've ever had any major issues working with their technical support. They're pretty responsive. Over the...
Read full review of QoreStor »
VIJAY VERMA
IT Manager at a pharma/biotech company
Technical support from Quest is fine, although we don't require much in terms of support. When we have had to use it,...
Read full review of NetVault Plus »
Anonymous User
Systems Engineer at a retailer
Foglight Support is great most of the time, support and help with what ever level your issue is.
Read full review of Quest Foglight for APM [EOL] »
John Waclawski
Database Administrator at a insurance company
If I run into a question, I can email my liaison and she can usually get an answer to me within a couple of hours...
Read full review of Foglight for Databases »
Anonymous User
Data Architect at a consultancy
The technical support is good.
Read full review of erwin Evolve »
Tim White
Sr. IT Support Technician at a transportation company
My experience with technical support goes back a long way and the service has changed over time. Overall, it's been a...
Read full review of KACE Systems Management Appliance (SMA) »

Review 1 of 30

Technical Support

No Data Available

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