Compare QPR Software vs Sparx Systems

QPR Software

Based on 7 reviews.

Sparx Systems

Based on 107 reviews.

Latest Research

Buyer's Guide

QPR ProcessDesigner vs. Sparx Systems Enterprise Architect

April 2026

Sparx Systems Enterprise Architect vs. QPR ProcessDesigner

Updated: April 2026

Buyer's Guide

QPR ProcessDesigner vs. Sparx Systems Enterprise Architect

April 2026

QPR ProcessDesigner vs. Sparx Systems Enterprise Architect

Updated: April 2026

Sample Customers

QPR ProcessDesigner

ALPLA

Sparx Systems Enterprise Architect

OmniLink

Popular Solutions

QPR Metrics

0 reviews

QPR ProcessAnalyzer

0 reviews

QPR ProcessDesigner

0 reviews

Sparx Systems Enterprise Architect

3 reviews

Sparx Prolaborate

0 reviews

Sparx Pro Cloud Server

0 reviews

Top Industries

Comms Service Provider

12%

Financial Services Firm

Healthcare Company

Outsourcing Company

Financial Services Firm

14%

Government

Manufacturing Company

Comms Service Provider

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Anonymous User
Director at a consultancy
We use the software for our managing of IT procedures. We are consultants and manage the product for our clients. I'm...
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Anonymous User
Co-Managing Partner at a consultancy

Read full review of QPR Metrics »
Anonymous User
Solution Architect at a comms service provider

Read full review of QPR ProcessDesigner »

Review 1 of 3

Pawel-Gawronski
Enterprise Architect at BEC
Firstly, we use this solution to enable collaboration among our international teams. Our applications are in the...
Read full review of Sparx Pro Cloud Server »

Review 1 of 1

Customer Service

Anonymous User
Director at a consultancy
Our company manages this solution for the client with a team of two or three people but we can always turn to QPR for...
Read full review of QPR ProcessAnalyzer »
Anonymous User
Co-Managing Partner at a consultancy
Customer Service: High. Technical Support: High.
Read full review of QPR Metrics »
Anonymous User
Solution Architect at a comms service provider
Customer Service: We had great service directly from QPR. Technical Support: Same as customer service.
Read full review of QPR ProcessDesigner »
Anonymous User
Director: Technical Services at a tech consulting company
Customer Service: Excellent. Technical Support: Excellent.
Read full review of QPR Metrics »
Anonymous User
Director at a consultancy
The support is very good. They provide a helpful service.
Read full review of QPR ProcessAnalyzer »

Review 1 of 5

Igor Malik
Senior Solutions Architect Lead at a wholesaler/distributor
I didn't use their tech support much.
Read full review of Sparx Systems Enterprise Architect »
Paul Parisi
Enterprise Architect at Mobiliser
Initially this was excellent in early versions. The growth of the product has changed as the company has grown. We...
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Anonymous User
Practice Leader Architecture / Methodologist at Swift Fox Strategies Inc.
My personal experience is that Enterprise Architect has a large user community that shares well. As well the direct...
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andhdo
Software Architect at a transportation company
The solution does seem to offer helpful documentation.
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Anonymous User
IT Architect at a financial services firm
With our current project, we don't need technical support. In the past, I had some experience with the technical...
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Mbuso Khanyile
Cvo at a tech services company
I am satisfied with the technical support. I have not encountered any problems, so I think that it is one hundred...
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Anonymous User
medewerker e-diensten at a government
From 1–10: Nine (fast response).
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Anonymous User
General Manager at a manufacturing company
Customer Service: I've never had the need to contact them directly. Technical Support: I've never had the need to...
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Riaz-Ahmed
FileMaker Developer, Agile Software Quality Analyst, Consultant, Trainer & UML / BPMN Modeller at ICONIX
It is hard to access those people. You can get in touch only through email. The same problem is there with Visual...
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Jean-Francois Boyer
Senior Project Manager at Vaudoise Assurances Holding SA
I am satisfied with the technical support.
Read full review of Sparx Prolaborate »
John Lamb
Director Enterprise Architecture at Stanley Black & Decker, Inc.
Customer service / technical support is via email only so is constrained to 24 hour turnaround. Otherwise good...
Read full review of Sparx Systems Enterprise Architect »
Pawel Gawronski
Group IT Manager at a wholesaler/distributor
We have contacted support for certain technical situations beyond our side. Support knows everything about the...
Read full review of Sparx Prolaborate »
Chandan Konuri
Enterprise Architect - Integrations at BCA
I'm satisfied with the technical support for Sparx Systems Enterprise Architect.
Read full review of Sparx Systems Enterprise Architect »
Anonymous User
CEO at a tech company
Customer Service: Customer service is very good. We've been obtaining offers fast. However, it looks like we need to...
Read full review of Sparx Systems Enterprise Architect »
Diana Small
Solution Architect at a insurance company
My colleague is dealing with technical support.
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Anonymous User
IT Professional at a energy/utilities company
I didn't experience any issues so far, so I didn't ask for help.
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Anonymous User
Enterprise Architect
Excellent, not only do I get quick responses, but their people are well-equipped to handle complex and leading edge...
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Michael Roytman, MBA Global Management
Senior Enterprise Architect at a individual & family service
Customer Service: I did not need to use the actual customer service as there are a few books published by EA experts,...
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Endre Domiczi
Owner & CEO at mentorITe
When I contacted them they usually answered within a day, so it's quite good. I think that they have support...
Read full review of Sparx Systems Enterprise Architect »
Maja Jakobik
Solutions architect at a government
We have our own functional maintenance. We also have an external company for technical support. They get in touch...
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Piotr Olechno
IT Project Leader at Bank Millennium SA
In general, we don't need support since we have an internal team in our company that maintains the queries related to...
Read full review of Sparx Systems Enterprise Architect »
Anonymous User
VP, Senior Business Analyst at a consultancy
Customer Service: 10 out of 10. Emails were answered and phone calls as well. Technical Support: Didn't use much,...
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ShahidMahmood
Enterprise Solution Architect at freelancer
The technical support team is good.
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Marc Lampron
Conseiller principal en architecture d’entreprise et de solution at Cronomagic Canada
Almost never have to go through customer service/technical support but, the few times I needed it, they were very...
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Anonymous User
IT Architect at a government
I haven't had to contact technical support.
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Anonymous User
Consultant at a tech services company
Customer Service: Sparx Systems provides tools and web/email-based support for licensed users. They are responsive,...
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Anonymous User
IS Analyst at a government
Very good. Any submitted question is quickly answered. The Help Online and white papers, webinars, and user groups...
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Anonymous User
Owner at a construction company
My experience with customer service and support has been positive. They generally respond within a reasonable time...
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Anonymous User
Enterprise Architecture Consultant at a consultancy
Customer Service: I never interacted with Customer Service.. So that speaks to stability and usability. Technical...
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Anonymous User
Group Product Manager – Billing and Payments at MultiChoice Group
Their technical support is quite good. When we needed to escalate due to the performance issues, their support was...
Read full review of Sparx Prolaborate »

Review 1 of 30

Technical Support

No Data Available

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