Compare Qt Group vs Worksoft

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Popular Solutions

Qt Squish

4 reviews

froglogic Coco Code Coverage

0 reviews

Worksoft Certify

14 reviews

Top Industries

Manufacturing Company

22%

Computer Software Company

Healthcare Company

Comms Service Provider

Manufacturing Company

15%

Retailer

Energy/Utilities Company

Computer Software Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Luc Vangrunderbeeck
Software Test Engineer at Infrabel
I am not really using the solution during development, however, for regression and automatic regression tests, I am...
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AnirbanSarkar
Head - Solution Management Group at Meteonic Innovation Pvt. Ltd.
froglogic Coco Code Coverage is a code coverage tool. If you have some unit test cases already written by your team,...
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Review 1 of 2

Muddisetty Arun Kumar
WorkSoft Certified Automation Engineer at Qualesce
Our main use case of Worksoft Certify is to automate front-end web application testing. The standout feature is the...
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Review 1 of 1

Customer Service

AnirbanSarkar
Head - Solution Management Group at Meteonic Innovation Pvt. Ltd.
The Technical support of froglogic Squish is excellent. I'm a part of that team directly, and I can tell you that...
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Luc Vangrunderbeeck
Software Test Engineer at Infrabel
Support isn't always helpful. I sometimes need to find solutions myself.
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Anonymous User
Expert in Test Automation at a tech vendor
It high rate as they really do their best. For example, they sent me a new package with fixed build within a two to...
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HagenSturm
Test Automation Specialist at a pharma/biotech company
The technical support services are quite fast and effective.
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Anonymous User
Product Specialist at a tech services company
Customer support was good. They work out of the box and are willing to add a new feature if we say and if it is...
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Anonymous User
Software Engineer at a tech services company
Customer Service: Great ! It is not cheap, but they are quick in providing you assistance, creating a patch or noting...
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Sumantha Chandrashekar
Project Engineer at a tech services company
It's 7/0 - they're good a providing fixes and patches, but the video support is expensive.
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Anonymous User
Software Developer at Global Graphics Software
Customer service at froglogic is very good. They answered most support emails within about an hour. They were also...
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Mikkel Løvgreen
Software Engineer at Ambu GmbH
Our experience with support has been mostly negative. We haven't received useful answers from the support team,...
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Anonymous User
Software Tester & SQA at a manufacturing company
I had several emails exchanges with the Squish support department. They know their product, and indeed they can...
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Wesley Stupar
Contract Programmer at a non-profit
Customer Service: Customer Service was always timely responsive and competent Technical Support: I did not have an...
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Anonymous User
Associate - Projects at a tech services company
Customer Service: 10/10 Technical Support: 10/10
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Sivanesh Waran
Sr. Software Solution Engineer at Meteonic Innovation Pvt Ltd at Meteonic Innovation Pvt. Ltd.
Customer support of Squish will work out of the box. Squish's support team will give you the best technical support...
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Review 1 of 13

AmareshAlugoji
Test Lead at a tech vendor
If I should rate the support for Worksoft Certify, I would give it a seven, which is a good score. However, if we...
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Priyanka-Agarwal
Quality Assurance Project Manager at Accenture
Worksoft provides good technical support. They've helped us resolve issues numerous times. It's wonderful.
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Srabanti Pramanik
Project Manager at a tech services company
I would rate their technical support a nine out ten. I am satisfied with it.
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Srabanti Pramanik
Project Manager at a tech services company
We have created tickets in the past and the support is absolutely fine. Their responses are very fast.
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VincentImmink
Test Lead at Capgemini
The first line support of this solution are not that knowledgeable. They do not know the products well. They have...
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Shailesh-Parkhe
Manager-Projects at Cognizant
While having a partner with dedicated support can help in critical situations, as a customer, the overall support...
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Sabbani Tharun
Automation Consultant at a consultancy
Most of the things would be handed over by my lead when it comes to contacting the technical support or customer...
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VarunSrivastava
IT Engineer at Capgemini
I would rate the technical support from Worksoft an eight since my team has had frequent calls with their technical...
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Harshit BR
Technical Lead at a tech services company
Their support is excellent. When you raise a ticket, within a day, you get the solution. If they're not able to...
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Heather Whitfield
IT Program Manager at Applied Materials
I am aware that they have some challenges with some of their support resources, especially offshore which is very...
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Judy Zeman
QA Manager at Carrier Global Corp.
Most of our issues have been our own internal infrastructure issues. We have a very tightly controlled...
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Divya Nayak
Team Leader at SOAIS
The technical support is very good. They are helpful and provide solutions on time and very quickly.
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Anonymous User
Senior Manager, QA & Testing at a mining and metals company
We have not used Worksoft’s technical support so far. We have been in “project mode” and received direct support from...
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Anonymous User
SR. Business Process Partner, Commercial Operations at GSK at a pharma/biotech company
The technical support was pretty sharp, friendly, and responsive. There wasn't anything glaringly wrong with them. We...
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Anonymous User
IT Automation Specialist at a energy/utilities company
The technical support is very good. They are very responsive. When we have created tickets with them, there is...
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Anonymous User
Worksoft Certify Test Automation Architect, Developer, Trainer at a manufacturing company
Customer Service: Customer support is always cordial and helpful. There is an annual Certify User Conference, where...
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ConfigOwner8723
Configuration Owner at a manufacturing company
If you have any issues, cases, or discussion, you can go on the Community portal and ask from there. They have people...
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Anonymous User
SAP Business Process Consultant at a logistics company
Excellent. They always went above and beyond to timely support our needs
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Anonymous User
QA Manager at a manufacturing company
Worksoft technical support is very helpful, very knowledgeable. Whenever we've had an issue, they've responded very...
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Stan Butler
Principal Software Engineer at a retailer
For the couple of the issues that we were really scratching our heads over, we were in communication with the...
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Saurab Juneja
Automation Lead at a tech services company
We use technical support quite a lot. I would rate them as an eight out of ten. They're pretty responsive, but it...
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Anonymous User
Senior Consultant at a tech consulting company
I rate Worksoft support five out of 10. They have some general issues that they're they're not testing, but when we...
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Manjunath-Rao
SAP Manager at a logistics company
We don't use them frequently, just when we have an issue. I would rate the technical support a seven out of ten. Most...
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Anonymous User
System Engineer at a transportation company
Worksoft technical support is pretty good. A few times where we upgraded, our team members communicated everything to...
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James JB Croaff
Software Quality and Test Engineer at a manufacturing company
Customer Service: Customer service is good. Technical Support: Technical support is good.
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Niku Benson Valles
Test Engineering Manager at a tech vendor
Their technical support is responsive, which is good, and their solutions are timely. We just had a couple of...
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Jens Neuhaus
Enterprise Architect SAP Solutions at a computer software company
In our S4 project, we had the need to develop automated testing for Excel-based solutions. We needed to test the...
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Anonymous User
Principal Consultant ERP at a tech services company
The technical support is good. I would like them to get straight to the problem and provide solutions instead of...
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Vincent Immink
Test Automation Architect at a transportation company
I would rate Worksoft's technical support somewhere between a six or seven out of 10. In two-thirds of the cases we...
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Anonymous User
Executive Director at a financial services firm
The solution's technical support was pretty good. There is a ticketing system and a call system to contact the...
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Review 1 of 30

Technical Support

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