Compare Qt Group vs Worksoft

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Popular Solutions

Qt Squish

4 reviews

froglogic Coco Code Coverage

0 reviews

Worksoft Certify

14 reviews

Top Industries

Manufacturing Company

21%

Computer Software Company

12%

Healthcare Company

Financial Services Firm

Manufacturing Company

17%

Retailer

Computer Software Company

Energy/Utilities Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Luc Vangrunderbeeck
Software Test Engineer at a transportation company
I am not really using the solution during development, however, for regression and automatic regression tests, I am...
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AnirbanSarkar
Head - Solution Management Group at a tech services company
froglogic Coco Code Coverage is a code coverage tool. If you have some unit test cases already written by your team,...
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Review 1 of 2

Muddisetty Arun Kumar
WorkSoft Certified Automation Engineer at a outsourcing company
Our main use case of Worksoft Certify is to automate front-end web application testing. The standout feature is the...
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Review 1 of 1

Customer Service

AnirbanSarkar
Head - Solution Management Group at a tech services company
The Technical support of froglogic Squish is excellent. I'm a part of that team directly, and I can tell you that...
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Luc Vangrunderbeeck
Software Test Engineer at a transportation company
Support isn't always helpful. I sometimes need to find solutions myself.
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Sivanesh Waran
Sr. Software Solution Engineer at Meteonic Innovation Pvt Ltd at a tech services company
Customer support of Squish will work out of the box. Squish's support team will give you the best technical support...
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Anonymous User
Expert in Test Automation at a tech vendor
It high rate as they really do their best. For example, they sent me a new package with fixed build within a two to...
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Anonymous User
Product Specialist at a tech services company
Customer support was good. They work out of the box and are willing to add a new feature if we say and if it is...
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Wesley Stupar
Contract Programmer at a non-profit
Customer Service: Customer Service was always timely responsive and competent Technical Support: I did not have an...
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Anonymous User
Software Developer at a computer software company
Customer service at froglogic is very good. They answered most support emails within about an hour. They were also...
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Anonymous User
Software Engineer at a tech services company
Customer Service: Great ! It is not cheap, but they are quick in providing you assistance, creating a patch or noting...
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Mikkel Løvgreen
Software Engineer at a healthcare company
Our experience with support has been mostly negative. We haven't received useful answers from the support team,...
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Anonymous User
Software Tester & SQA at a manufacturing company
I had several emails exchanges with the Squish support department. They know their product, and indeed they can...
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Sumantha Chandrashekar
Project Engineer at a tech services company
It's 7/0 - they're good a providing fixes and patches, but the video support is expensive.
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Anonymous User
Associate - Projects at a tech services company
Customer Service: 10/10 Technical Support: 10/10
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HagenSturm
Test Automation Specialist at a pharma/biotech company
The technical support services are quite fast and effective.
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Review 1 of 13

Shailesh-Parkhe
Manager-Projects at a consultancy
While having a partner with dedicated support can help in critical situations, as a customer, the overall support...
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Prithviraj Singar
Senior Analyst at a tech vendor
On a scale of one to ten, I would rate the tech support or customer service team of Worksoft an eight.
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Susree Mohanty
Senior Test Automation Architect at a computer software company
The technical support for Worksoft Certify was really impressive. It was really good. We needed to create new...
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Muddisetty Arun Kumar
WorkSoft Certified Automation Engineer at a outsourcing company
My experience with the technical support and customer service teams has been limited. I would rate the technical...
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Srabanti Pramanik
Project Manager at a tech services company
We do have technical support from Worksoft Certify. When we do run into issues, we first see if we can sort them out...
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VarunSrivastava
IT Engineer at a consultancy
I would rate the technical support from Worksoft an eight since my team has had frequent calls with their technical...
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Srabanti Pramanik
Project Manager at a tech services company
We have created tickets in the past and the support is absolutely fine. Their responses are very fast.
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VincentImmink
Test Lead at a computer software company
The first line support of this solution are not that knowledgeable. They do not know the products well. They have...
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Aditya Chakradhar Nanduri
Sr Test Automation Architect at a tech services company
As an architect, I have to compare the support to other automation tools, there are some free tools, such as...
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Anonymous User
System Engineer at a transportation company
Worksoft technical support is pretty good. A few times where we upgraded, our team members communicated everything to...
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Anonymous User
IT Automation Specialist at a energy/utilities company
The technical support is very good. They are very responsive. When we have created tickets with them, there is...
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Anonymous User
Automation Test Specialist at a consumer goods company
The technical support is pretty good. However, their first response is usually late. Once they start responding, it...
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Piyush Lohana
SQA Test Automation Lead at a outsourcing company
I would rate the technical support as a seven out of ten. There is a delay in time zones when we reach out to them....
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Anonymous User
Senior Analyst at a consumer goods company
The level of technical support depends on the engineer who comes to the call. I'm not really happy with it. I want to...
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Anonymous User
Software Engineer at a tech services company
I would give the technical support a 3/5 rating.
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Niku Benson Valles
Test Engineering Manager at a tech vendor
Their technical support is responsive, which is good, and their solutions are timely. We just had a couple of...
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Anonymous User
Senior Consultant at a tech consulting company
I rate Worksoft support five out of 10. They have some general issues that they're they're not testing, but when we...
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Anonymous User
Senior Manager at a consultancy
Worksoft Certify's technical support is a 3 out of 5.
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Anonymous User
SAP Configuration ERP II at a energy/utilities company
The technical support is pretty good. If you open a ticket, they are able to answer it within 24 hours. They are able...
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Anonymous User
Principal Consultant ERP at a tech services company
The technical support is good. I would like them to get straight to the problem and provide solutions instead of...
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Manuel Hermoso Martinez
Senior Consultant at a tech vendor
In general, technical support is good. They are collaborative and responsive. The only thing I don't like - and this...
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Heather Whitfield
IT Program Manager at a manufacturing company
I am aware that they have some challenges with some of their support resources, especially offshore which is very...
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Oliver Heil
VP Test and Quality Management
Usually, we have one contact person for support, who then will contact the Worksoft support. Our contact organizes...
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Anonymous User
Testing and SAP Logistic Senior Business Consultant at a retailer
The technical support level is quite high. We are very pleased with its flexibility of services and response time on...
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Anonymous User
QA Developer II at a university
I would give technical support a rating of 8/10, 10 being the highest. Worksoft is very quick to respond and address...
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Anonymous User
Automation Engineer at a pharma/biotech company
I would rate technical support as a seven out of ten. Sometimes, we end up going back and forth with Level 1 support....
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Divya Nayak
Team Leader at a tech services company
The technical support is very good. They are helpful and provide solutions on time and very quickly.
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Stan Butler
Principal Software Engineer at a retailer
For the couple of the issues that we were really scratching our heads over, we were in communication with the...
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Colin Hickman
Test Automation Engineer at a healthcare company
I'll start with our positive experience. We always end up with some kind of resolution whenever we do submit...
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Judy Zeman
QA Manager at a manufacturing company
Most of our issues have been our own internal infrastructure issues. We have a very tightly controlled...
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Technical Support

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