Compare SAP vs ServiceMax

SAP

Based on 1695 reviews.

ServiceMax

Based on 1 review.

Sample Customers

ServiceMax

Tundra Solutions, Mechdyne, Topcon, Nautilus, Westmor, Daikin, Skedaddle, Samsa Mechanical, James Automation, McKinley Equipment, Kinetico, Solta Medical, Stream Information

Popular Solutions

SAP S/4HANA

23 reviews

SAP Business Data Cloud

46 reviews

SAP BusinessObjects Business Intelligence

13 reviews

ServiceMax

0 reviews

Top Industries

Outsourcing Company

11%

Manufacturing Company

10%

Financial Services Firm

Construction Company

No Data Available

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Salman Mukhtar Baig
SAP Technical Manager at VS Furniture Middle East
The usual use cases for SAP HANA Enterprise Cloud that I work with include many tools. At the time of the...
Read full review of SAP HANA Enterprise Cloud »
Pavlina Pankova
Competence Leader - BI at Sabris CZ s.r.o.
The usual use cases for SAP Analytics Cloud that I work with are to make it simple, either reporting, or planning, or...
Read full review of SAP Business Data Cloud »
Sravani Bodanapu
Intelligent Ops Journey Expert at ANZ Banking Group
My usual use cases for SAP Signavio Process Manager currently involve a bank migration project that is ongoing. The...
Read full review of SAP Signavio Process Manager »
MuhammadNadeem3
Manager Sap at PTCL

Read full review of SAP S/4HANA »
HemantKUMAR6
Principal Architect at Sopra Steria
We mainly use it for logical and physical data modeling. Our main objective is to keep a repository of our logical...
Read full review of SAP PowerDesigner »

Review 1 of 5

Anonymous User
ServiceMax/Salesforce Consultant at a tech services company

Read full review of ServiceMax »

Review 1 of 1

Customer Service

Taiwo Babalola
Information Technology Business Partner and Enterprise Architecture Lead at a construction company
I had faced some issues due to which I had to contact the technical support of SAP.
Read full review of SAP SuccessFactors Learning »
StephenThorne
Practice Lead at Omnitell Tech
I've been dealing with SAP now for over 25 years. I would rate their technical support a three or four out of ten.
Read full review of SAP Master Data Governance »
Oswaldo Figueredo
Platform Engineer and Infrastructure Management at Colciencias
The technical support from SAP Business One on AWS is very good. The agents are friendly and responsive.
Read full review of SAP Business One »
Sameer Younas
Team Leader at Fauji Meat Limited
I would rate the technical support as a five out of five. With the support team, you can easily satisfy your clients.
Read full review of SAP HCM »
Sumeet Zalpuri
Data engineer at ASR Nederland N.V.
I have used the SAP BusinessObjects Business Intelligence Platform’s tech support, which has lately improved a lot.
Read full review of SAP BusinessObjects Business Intelligence »
Nhlanhla Mgoza
Data Services Consultant at a tech services company
I would rate technical support from SAP as a nine.
Read full review of SAP Data Services »
Jayesh Bhandari
Group IT Head at Ashapura Minechem Ltd
For technical support, we are dependent on the consultants only.
Read full review of SAP S/4HANA »
Muharrem Iseri
Managing Partner at a tech services company
Technical support is decent, though the response time and quality could be better.
Read full review of SAP PowerDesigner »
Achmad Dimyati
IT Service Management Team Lead at a financial services firm
We work through the account manager.
Read full review of SAP SuccessFactors Recruiting »
Anonymous User
BI Analyst at a tech consulting company
Customer Service: I have not used them. Technical Support: I have not used them.
Read full review of SAP PowerDesigner »
SEAN Justine
Works
Technical support could be improved. It comes with an additional cost.
Read full review of SAP ERP »
Anonymous User
Assistant Professor at a university
Regarding SAP Business Warehouse technical support, if your system is live and it's been running for a long time, the...
Read full review of SAP Business Warehouse »
Pallavi A
Lead Solution Engineer at DSM Business Services
Customer support is very quick.
Read full review of SAP S/4HANA Cloud »
Anonymous User
Manager - Business Intelligence, Business Relationship Manager at a manufacturing company
We are satisfied with the technical support.
Read full review of SAP ERP »
Christophe BERNARD
Business Intelligence Manager at ALPTIS ASSURANCES
We have a SaaS company doing level one support. I have not had an exchange with SAP support. I deal with my local...
Read full review of SAP Data Services »
VenkataGiridhar
Senior Associate at Cognizant
The solution’s tech support is good.
Read full review of SAP HANA »
DENNIS SUNNY
Business Intelligence Lead at a tech services company
SAP is famous for technical support. You get 24-hour support and there are different types of support offered. We...
Read full review of SAP Business Data Cloud »
Anonymous User
SAP Platform Advisory at a tech services company
There are different levels of support, with some requiring additional fees. I am not happy with any of the support I...
Read full review of SAP ERP »
OliviaKleine
IT Team Assistant for Integrity and Compliance at TUI Group
Signavio's technical support is very good. They are very nice, helpful, and fast in replying. It is not the case, as...
Read full review of SAP Signavio Process Manager »
Anonymous User
Project Leader at a tech services company
I would give technical support the highest possible rating.
Read full review of SAP Portfolio and Project Management »
NizarAhmad
BI & EIS Manager at Almarai Company Limited
We have used technical support for this solution several times and it is very nice. They come back with responses...
Read full review of SAP Business Technology Platform »
Elham Hadad
Software Developer at a consultancy
We use a partner for support.
Read full review of SAP Business One »
YS Gadaputi
Competency Manager at Yash Technologies
SAP stands out, especially in leading ERP applications worldwide. It offers excellent support services. It also...
Read full review of SAP SuccessFactors Learning »
Anonymous User
IT Head at a manufacturing company
We get support from a local service provider. They also did the implementation of this solution. We have a good...
Read full review of SAP Business One »
VivekavardhanNallagonda
Founder & CEO at EXM10 Consulting
I find the support to be quite good, with an offshore center in Hyderabad. However, you need to communicate with the...
Read full review of SAP S/4HANA »
Anonymous User
Senior Consultant SAP / BW / SAP BOBJ at a tech services company
I have dealt with technical support and they have been good.
Read full review of SAP BW4HANA »
VivekGupta3
Analytics Manager at a manufacturing company
We did not find any major support areas that needed the support from SAP. The majority of the application support our...
Read full review of SAP BusinessObjects Business Intelligence »
Angel Pineda
Data Architect at CEMEX
The solution's technical support is pretty good, which likely owes itself to the enterprise contact we have with SAP....
Read full review of SAP Information Steward »
SanjeevNellicherry
Operations Change at Morgan Stanley
Their support is okay. Sometimes, we find that the turnaround time isn't as great and it can sometimes takes a few...
Read full review of SAP Signavio Process Manager »
Patrick Steenkamp
Project Manager at a consultancy
Good, as this is done in-house.
Read full review of SAP NetWeaver Enterprise Portal [EOL] »

Review 1 of 30

Anonymous User
ServiceMax/Salesforce Consultant at a tech services company
Their customer service is very good.
Read full review of ServiceMax »

Review 1 of 1

Technical Support

No Data Available

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