Compare SAP vs Virtustream

SAP

Based on 1682 reviews.

Virtustream

Based on 4 reviews.

Sample Customers

SAP HANA Enterprise Cloud

FC Bayern Munich, Reuters News Agency, MEMEBOX

Virtustream xStream

Continental, Domino Foods, Florida Crystals, Intel, Lanx, UOL Group

vCloud Air

Lumeta, LifeSite, Clear Tec Solutions, National Physician Services, Queens University of Charlotte, California Natural Resources Agency, Pacific Disaster Center, Seventy Seven Energy Inc., Columbia Sportswear , CSS Corp

Popular Solutions

SAP S/4HANA

34 reviews

SAP BusinessObjects Business Intelligence

13 reviews

SAP Business Data Cloud

41 reviews

vCloud Air

0 reviews

Virtustream xStream

0 reviews

Top Industries

Manufacturing Company

12%

Financial Services Firm

Construction Company

Comms Service Provider

Construction Company

22%

Comms Service Provider

10%

Manufacturing Company

Outsourcing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Salman Mukhtar Baig
SAP Technical Manager at VS Furniture Middle East
The usual use cases for SAP HANA Enterprise Cloud that I work with include many tools. At the time of the...
Read full review of SAP HANA Enterprise Cloud »
Pavlina Pankova
Competence Leader - BI at Sabris CZ s.r.o.
The usual use cases for SAP Analytics Cloud that I work with are to make it simple, either reporting, or planning, or...
Read full review of SAP Business Data Cloud »
Kopparapu Venkatesh Prasad
Engineer at a tech vendor
SAP PowerDesigner is a tool that helps us create our database and monitor our data to reduce redundancy. I will...
Read full review of SAP PowerDesigner »
Sravani Bodanapu
Intelligent Ops Journey Expert at ANZ Banking Group
My usual use cases for SAP Signavio Process Manager currently involve a bank migration project that is ongoing. The...
Read full review of SAP Signavio Process Manager »
MuhammadNadeem3
Manager Sap at PTCL

Read full review of SAP S/4HANA »

Review 1 of 5

RONNIE HENRY
Business Systems Manager at a consultancy
We are using the solution to host our mission-critical applications.
Read full review of Virtustream xStream »
Anonymous User
Sr vSpecialist at EMC

Read full review of vCloud Air »

Review 1 of 2

Customer Service

Noelia Fernandez Conejo
Integration architect at Dyson
The technical support is good for us as we are the premium clients.
Read full review of SAP Process Orchestration »
RambabuMandala
Software Development Senior Advisor at Dell EMC
There are different levels of support SAP Data Services have. Based on the level that they have they are good. For...
Read full review of SAP Data Services »
Neno Lazarov
Head Of Financial Control at TED BED JSC
I rate SAP support seven out of 10.
Read full review of SAP ERP »
FranciscoSantos
Director at Pixel Studio PTY
Their technical support is good. If I need something I just need to write down a note and that'll be the case. There...
Read full review of SAP BW4HANA »
Ramakrishna Potluri
Head Of IT & Business Applications, Dangote Refinery at Dangote Industries Limited
In my experience, customer service is pretty good. It's very good. I could even upgrade the SAP system easily.
Read full review of SAP HANA Enterprise Cloud »
Majid-Mustafa
Senior SAP Technical Consultant at Tallimax Consultancy
After the successful implementation of S/4HANA for a client, technical support is available 24/7 because the client...
Read full review of SAP S/4HANA Cloud »
João Ferraz
Project Manager at Lifestyle Services Group (part of Phones4U)
The technical support is slow. We generally have low and medium-level incidents. I rate the technical support a three...
Read full review of SAP SuccessFactors »
Nikhil_Gupta
ABAP HR Consultant at Sapcha
The solution's after-sales services and technical support are really good compared to other ERP tools in the market.
Read full review of SAP S/4HANA »
PAWAN TYAGI
CEO at a tech vendor
The product’s knowledge base is equipped with AI features. If you know the buzzwords and the keywords, you will be...
Read full review of SAP Signavio Process Intelligence »
Renelia Villanueva
Vice President & Group Head People & Workplace Management at PLDT Enterprise
We are in constant coordination with SAP Philippines and the SuccessFactors team. We have been coordinating with them...
Read full review of SAP SuccessFactors »
Eshvanth Singh G
Practice Director at a tech services company
During the initial stages of using the product, my company had to open a few ports, which caused us to contact the...
Read full review of SAP Business One »
Miguel Barbosa
General Sales Manager at Seidor
I would rate support for SAP S/4HANA Finance at an eight out of ten.
Read full review of SAP S/4HANA Finance »
Miguel Barbosa
General Sales Manager at Seidor
The support from SAP is good because most issues can be resolved by the partner. It is quite rare for SAP support to...
Read full review of SAP Business One »
Arijit_Sarkar
Data Analytics Lead at a energy/utilities company
The solution's technical support is good, but they are currently not providing support for SAP BusinessObjects...
Read full review of SAP BusinessObjects Business Intelligence »
Bassem Mohammed
IT Application Manager at TBTD
Regarding technical support from SAP HANA Cloud, they have specific rules in place, and it depends on whether you are...
Read full review of SAP HANA Cloud »
Murugesh Vellu
Deputy Manager - SAP / ERP at Cooper Corporation Pvt Ltd
We get technical support from our external consultants. Whenever required, we also directly get technical support...
Read full review of SAP ERP »
Anonymous User
Principal SAP Consultant at a energy/utilities company
Customer support from SAP is very good; they are assisting us with the POC to ensure successful implementation in the...
Read full review of SAP Business Data Cloud »
Mart Rentoria
Innovation and Technology Head at APPTech
I rate the technical support a ten out of ten.
Read full review of SAP Business One »
Anonymous User
Sr. Data Warehouse Engineer at a real estate/law firm
Customer Service: 5/10. Technical Support: 5/10.
Read full review of SAP BusinessObjects Business Intelligence »
Anonymous User
Principal Architect at a tech consulting company
Customer support is generally good, though we sometimes face issues with responsiveness. I would rate customer...
Read full review of SAP Business Data Cloud »
Anonymous User
Business Intelligence Manager at a tech services company
Technical support has improved over the years. We get a good flow of regular information although it can be difficult...
Read full review of SAP NetWeaver Business Warehouse »
Anonymous User
Works
I am the technical support for this solution in the company and I constantly engage the solution's technical support....
Read full review of SAP Information Steward »
A K 18
Director of Infrastructure at a university
The support is lacking and not worth the premium price. If support was just a nominal fee, it would be perceived...
Read full review of SAP HANA »
Anonymous User
Java Software Engineer at a tech services company
Technical support is fast. Whenever we have a problem, I contact levels 1 or 2 and they are timely.
Read full review of SAP ERP »
Dell Stinnett-Christy
Senior Manager at a tech company
For companies that just have SAP Crystal Reports without one of the SAP server products that come with annual...
Read full review of SAP Crystal Reports »
Anonymous User
Managing Director at a tech services company
The support for this solution is okay, but due to their single geographical location it can be challenging to contact...
Read full review of SAP Commerce Cloud »
Areej Fatima
Technical Writer at PlomX
My customer needed help from the SAP Cloud Platform technical support team, and the team responded quickly and was...
Read full review of SAP Business Technology Platform »
Anonymous User
Lead Consultant at a tech services company
We have not contacted the technical support because we have our support team within our company.
Read full review of SAP HANA Enterprise Cloud »
NormanGarnett
Managing Director at Global Information Technology Corporation
The rating of the customer service for SAP S/4HANA Cloud does not differ from SAP in general; it is a multi-level...
Read full review of SAP S/4HANA Cloud »
Anonymous User
Lean Manager at a tech services company
The solution's technical support team replies to the queries within a day or two.
Read full review of SAP Signavio Process Manager »

Review 1 of 30

Anonymous User
Director Solutions Architect - EMEA & APAC at Blue Medora
The support that I received on vCloud Air projects from the client relationship manager to the technical support was...
Read full review of vCloud Air »
RONNIE HENRY
Business Systems Manager at a consultancy
The customer service is mission-critical with great service. I rate the technical support a nine out of ten.
Read full review of Virtustream xStream »

Review 1 of 2

Technical Support

No Data Available

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