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vCloud Air Reviews

Vendor: Virtustream
4.0 out of 5
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What is vCloud Air?

vCloud Air is a robust cloud service designed to enhance scalability, flexibility, and security in diverse IT environments. It accommodates various workloads and offers seamless integration with existing infrastructure.

Get the Database as a Service (DBaaS) Buyer's Guide and find out what your peers are saying about vCloud Air, Amazon AWS, Microsoft Azure and more!
vCloud Air is the #19 ranked solution in top Database as a Service vendors and #21 ranked solution in top Infrastructure as a Service Clouds. PeerSpot users give vCloud Air an average rating of 8.0 out of 10. vCloud Air is most commonly compared to Amazon AWS: vCloud Air vs Amazon AWS.
Buyer's Guide
Database as a Service (DBaaS)
April 2026
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vCloud Air mindshare

Product category:
Database as a Service (DBaaS)
As of May 2026, the mindshare of vCloud Air in the Database as a Service (DBaaS) category stands at 2.0%, up from 0.5% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Database as a Service (DBaaS) Mindshare Distribution
ProductMindshare (%)
vCloud Air2.0%
Amazon RDS11.9%
MongoDB Atlas11.4%
Other74.7%
Database as a Service (DBaaS)
 
 
Key learnings from peers

Valuable Features

Users commend vCloud Air for its seamless integration with existing infrastructures, reliable performance, and robust security features. They appreciate the ease of use, quick deployment, and flexible scalability. Many highlight its comprehensive disaster recovery options and efficient management of hybrid cloud environments. Additionally, users value its cost-effectiveness and strong technical support.
  • "VMware Workstation has an interesting feature to manage vSphere infrastructure (and also stand-alone ESXi hosts) that is really powerful and useful, for example to avoid to install the vSphere client (or the integration plugin) just to open one VM console or to change the power status for some VM."
  • "This is the part that should be making admins and CIOs smile."
  • "The Cloud DRaaS solution provided the organization with new levels of flexibility and cost control, together with rapid expansion capability."

Room for Improvement

Users mentioned that vCloud Air's performance sometimes lags during peak hours. They also noted that its integration with certain third-party software can be challenging. Documentation provided by vCloud Air was considered insufficient by some users. Additionally, they felt that customer support response times could be improved. Several users found the pricing model to be unclear and suggested more transparent cost structures.
  • "It’s a really good idea, but the current implementation is very limited: you can simply see your VMs and just open the VM console."
  • "I don’t think it is quite where EC2 is with regard to capabilities and features but VMware is investing a lot in vCloud Air."
  • "I feel the user interface/portal can be improved further. I did experience timeout issues and the UI was performing slowly at times."

ROI

Users reported significantly reduced infrastructure costs and seamless scalability while highlighting ease of integration with existing systems. Time to market improved considerably with enhanced workload performance. Positive impacts on operational efficiency and flexibility were noted, alongside better cost predictability. Users appreciated robust data security features and reliable customer support, which contributed to overall cost savings and streamlined operations. Enhanced disaster recovery capabilities provided additional value.

Pricing

vCloud Air offers flexible pricing with pay-as-you-go options and reserved plans. Users appreciate the competitive pricing for its robust feature set but note that additional costs may arise for specific services and higher-tier support levels. Enterprise buyers find the platform's scalability and integration capabilities valuable, though some report that pricing clarity can be improved.

Popular Use Cases

Users highlight that vCloud Air is primarily utilized for seamless cloud migration and disaster recovery. It is preferred for its ease of integrating on-premise environments with the cloud, enabling operational agility and security enhancements. Users appreciate its scalability, allowing businesses to manage workloads efficiently during peak periods. Additionally, it is valued for providing robust data backup capabilities and minimizing downtime, essential for maintaining business continuity.

Service and Support

Customers note that vCloud Air provides responsive and knowledgeable support, often exceeding expectations. Many appreciate the quick resolution of issues and find the team approachable and helpful. Some users mention that support staff go above and beyond to ensure satisfaction. However, a few feedbacks indicate inconsistent experiences with customer service. Certain users also highlight challenges with communication, suggesting the need for improvement in response times and clarification of technical details.

Deployment

Users find vCloud Air's initial setup straightforward and user-friendly. The setup process is quick, with minimal complications reported. Instructions provided are clear and easy to follow, allowing for a smooth transition. Users appreciate the intuitive design, facilitating easy deployment and integration. Guidance and support during the initial phase are efficient and helpful, contributing to a positive start. Feedback mentions satisfactory initial experiences with vCloud Air, reflecting ease of use and reliability in setup stages.

Scalability

Feedback on vCloud Air's scalability indicates positive reception. Users highlight its ability to handle growing demands effectively. They appreciate quick virtualization and expansion capabilities. Observations suggest seamless integration with existing infrastructure, enhancing operational efficiency. Some users mention occasional performance latency during peak loads but acknowledge prompt customer support addressing issues. Flexibility, robustness, and reliable uptime are frequently noted, reflecting satisfaction with vCloud Air's scalability.

Stability

Users find vCloud Air stable with high uptime and consistent performance. It handles workloads efficiently and rarely experiences downtime. Many appreciate its reliability. Some mention occasional minor glitches but acknowledge quick resolutions. Users generally feel confident in its long-term performance and stability
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
Download our Database as a Service (DBaaS) Buyer's Guide for additional reliable information.

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Learn more about vCloud Air

vCloud Air provides a dependable platform that allows businesses to extend and migrate their on-premises workloads to the cloud efficiently. Offering a broad spectrum of services like computing, disaster recovery, and data storage, it ensures enterprises can scale operations while maintaining data protection and governance. Its hybrid cloud approach enables organizations to manage resources using existing tools, thus simplifying cloud adoption for IT departments.

What are the key features of vCloud Air?
  • Hybrid Cloud: Seamless integration with existing infrastructure for workload migration.
  • Data Security: Comprehensive data protection with advanced encryption and compliance features.
  • Scalability: Flexible resource allocation to meet dynamic business needs.
  • Disaster Recovery: Rapid recovery options to minimize downtime and data loss.
What benefits and ROI can users expect from vCloud Air?
  • Cost Efficiency: Reduced IT expenses through optimized resource usage.
  • Improved Agility: Quick adaptability to changing workloads and market demands.
  • Enhanced Performance: Consistent service delivery and application performance.
  • Reliable Support: Access to expert support and cloud management resources.

In industries like finance and healthcare, vCloud Air aids in maintaining compliance and data privacy while enabling efficient data management and scalability. Its ability to streamline operations and ensure secure cloud adoption makes it suitable for businesses looking to enhance IT efficiency.

vCloud Air customers

Lumeta, LifeSite, Clear Tec Solutions, National Physician Services, Queens University of Charlotte, California Natural Resources Agency, Pacific Disaster Center, Seventy Seven Energy Inc., Columbia Sportswear , CSS Corp

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Product Categories

Product Categories
Database as a Service (DBaaS)
Infrastructure as a Service Clouds (IaaS)

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vCloud Air Reviews Summary
Author infoRatingReview Summary
Director Solutions Architect - EMEA & APAC at Blue Medora4.0I found vCloud Air excellent for DR and extending environments, offering cost savings and scalability. Despite minor UI issues, I experienced great stability, support, and easy integration, choosing it for its vSphere familiarity.
IT Director with 51-200 employeesI found Workstation 11's vCloud Air connection a good idea, letting me view VMs and open consoles. However, its limited functionality, poor inventory management, and lack of auto-refresh make it far from powerful and in need of significant improvements.
Sr vSpecialist at EMCI reviewed vCloud Air On-Demand, VMware's flexible hybrid cloud. It offers on-demand billing and centralized image management, addressing 'Shadow IT.' While behind AWS EC2, it's a decent solution for VMware admins, with investment closing the gap.