Compare SentinelOne vs Xcitium

SentinelOne

Based on 492 reviews.

Xcitium

Based on 30 reviews.

Latest Research

Buyer's Guide

Comodo Advanced Endpoint Protection vs. SentinelOne Singularity Endpoint

June 2026

Comodo Advanced Endpoint Protection vs. SentinelOne Singularity Endpoint

Updated: June 2026

Buyer's Guide

Comodo MDR vs. SentinelOne Wayfinder Threat Detection and Response

June 2026

Comodo MDR vs. SentinelOne Wayfinder Threat Detection and Response

Updated: June 2026

Buyer's Guide

Comodo Advanced Endpoint Protection vs. SentinelOne Singularity Endpoint

June 2026

SentinelOne Singularity Endpoint vs. Comodo Advanced Endpoint Protection

Updated: June 2026

Buyer's Guide

Comodo MDR vs. SentinelOne Wayfinder Threat Detection and Response

June 2026

SentinelOne Wayfinder Threat Detection and Response vs. Comodo MDR

Updated: June 2026

Sample Customers

SentinelOne Singularity Endpoint

Havas, Flex, Estee Lauder, McKesson, Norfolk Southern, JetBlue, Norwegian airlines, TGI Friday, AVX, Fim Bank

SentinelOne Wayfinder Threat Detection and Response

Norwegian Airlines, TGI Fridays, AVX, FIMBank

Comodo Advanced Endpoint Protection

Christian Motorcyclists Association, City of Thousand Oaks, City of Danville, HRI Properties

Popular Solutions

SentinelOne Singularity Endpoint

107 reviews

SentinelOne Singularity Cloud Security

59 reviews

SentinelOne Wayfinder Threat Detection and Response

13 reviews

Comodo Advanced Endpoint Protection

2 reviews

Comodo cWatch

0 reviews

Comodo MDR

1 reviews

Top Industries

Financial Services Firm

10%

Computer Software Company

10%

Manufacturing Company

Outsourcing Company

Construction Company

13%

Comms Service Provider

11%

Manufacturing Company

Outsourcing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Vaibhav Mahendra Kolhe
Soc Analyst at Softcell Technologies Limited
The primary use cases for SentinelOne Singularity Complete include endpoint security to detect, prevent, and respond...
Read full review of SentinelOne Singularity Endpoint »
Dev Reshwal
Technical Support Executive at Softcell Technologies Limited
In my daily work, the main use case for SentinelOne Singularity AI SIEM is creating rules, fine-tuning, source...
Read full review of SentinelOne Singularity AI SIEM »
GANESAN K
Senior Technical Engineer at Safezone Secure Solutions Private Limited
Purple AI addresses queries and analysis on threats. If you have a threat incident while using the SentinelOne...
Read full review of Purple AI »
KetanPatel7
Software Developer at Softcell Technologies Limited
I have recently used SentinelOne Singularity Cloud Security. We also have the CrowdStrike EDR tool, which is similar...
Read full review of SentinelOne Singularity Cloud Security »
Anonymous User
Desktop Support Engineer at a outsourcing company
My primary use case for SentinelOne Wayfinder Threat Detection and Response is to proactively detect, investigate,...
Read full review of SentinelOne Wayfinder Threat Detection and Response »

Review 1 of 5

Navin Mohinani
CEO at Forte IT Solutions
The major use case for the product is mainly for endpoint security and endpoint management.
Read full review of Comodo MDR »
Bernardo Murillo
Director De Netquatro at Netquatro
I use the solution to detect vulnerabilities in the site.
Read full review of Comodo cWatch »
Timothy Muriithi
Chief Information Officer at a tech consulting company
I'm personally reviewing Xcitium Open EDR. We haven't started selling it as a solution to other people. The client is...
Read full review of Open EDR »
Ishan Kukreti
Director at IP Infotech Pvt. Ltd.
The use case for the Comodo Advanced Endpoint Protection solution is very simple. Everyone is looking for a...
Read full review of Comodo Advanced Endpoint Protection »
Ishan Kukreti
Director at IP Infotech Pvt. Ltd.
We use it primarily for remote controlling and monitoring. The solution is patented, especially the endpoint...
Read full review of Comodo RMM »

Review 1 of 5

Customer Service

Dinesh Yadav
Sales Director at CLOUD MIND
The technical support is good.
Read full review of SentinelOne Singularity Endpoint »
Michael Grissom
Director of Cyber Security at Tidewater Mortgage Services
We've only contacted technical support for the licensing portion of the process. They were very helpful and very...
Read full review of SentinelOne Singularity Endpoint »
Nilesh Jadhav
Cloud Engineer at ACC Ltd
The technical support is helpful and responds quickly to our requests.
Read full review of SentinelOne Singularity Cloud Security »
Phat Pham
Cyber Security Analyst at a comms service provider
The technical support is very responsive, and courteous, and provides great customer service. If we need something...
Read full review of SentinelOne Singularity Cloud Security »
Ahmed Elbokhari
IT Security Engineer at Woodward, Inc.
We have used technical support a few times, and they were excellent and very competent.
Read full review of SentinelOne Singularity Endpoint »
Rahul Kate
Co-Founder at First Defense WLL
The support response time is not the issue, however, sometimes, the answers provided are not fully satisfactory due...
Read full review of SentinelOne Wayfinder Threat Detection and Response »
Ricardo Sousa da Silva
Cyber Security Expert at Nestle
Support was very good. When we needed assistance, we received it in a timely manner and the issues were resolved.
Read full review of SentinelOne Singularity Endpoint »
Ijeoma Nkemjika
Customer Success Manager at Digitank Technology
Their support is very good. When we encounter an issue, we quickly raise support tickets, and the response time is...
Read full review of SentinelOne Singularity Endpoint »
SteveLee
Director of IT at Integrus Architecture
I can't remember the last time I had to contact the solution's technical support. I would give the technical support...
Read full review of SentinelOne Wayfinder Threat Detection and Response »
Sandesh Khatal
Soc Analyst at Softcell Technologies Limited
Technical support is very important, and I would rate it nine out of ten.
Read full review of SentinelOne Singularity Endpoint »
Rashid Torrence
Principal Manager of Business Services at ATC Communications (Idaho)
Every time we have an issue, we get somebody who knows the product and can talk us through it. We can resolve issues...
Read full review of SentinelOne Singularity Endpoint »
Tichaona Ndoreka
Infrastructure Sup at Capital Development Services
The customer support for this solution is good.
Read full review of SentinelOne Singularity Endpoint »
Pranav Surve
Mobile Application Developer at a retailer
The customer service and support team is knowledgeable and helpful. Throughout the migration, they remained available...
Read full review of SentinelOne Singularity Cloud Security »
Andrew W
VP - Information Technology at a financial services firm
I have talked to SentinelOne support multiple times, but not on the cloud-native security front. I cannot add...
Read full review of SentinelOne Singularity Cloud Security »
Aditya_Raj
DevOps Engineer at Hike
I would rate my experience with the technical support of SentinelOne Singularity Cloud Security as eight out of ten.
Read full review of SentinelOne Singularity Cloud Security »
Viral Shaa
IT Security Analyst at Eos Energy Enterprises, Inc.
My experience with SentinelOne's customer service has been positive; I would rate them four out of five. Although...
Read full review of SentinelOne Singularity Endpoint »
Greg Walia
IT Manager at a healthcare company
We raised a support case with the solution's technical support team. We called the support team and tried to get help...
Read full review of SentinelOne Singularity Identity »
Hardik Murdia
Technical Lead at a tech vendor
I do not communicate often with technical support regarding SentinelOne Singularity Cloud Security because our VP of...
Read full review of SentinelOne Singularity Cloud Security »
Anonymous User
Software Developer at a tech services company
They have great technical support.
Read full review of SentinelOne Singularity Cloud Security »
Johan Liljegren
Manager Product, Partner Relations & Consulting at Telenor
While my team has worked with technical support, I haven't dealt with them directly. I haven't heard of any negative...
Read full review of SentinelOne Wayfinder Threat Detection and Response »
Anonymous User
Senior Systems Engineer at a tech services company
The product’s support team is excellent, especially the back-end support.
Read full review of SentinelOne Wayfinder Threat Detection and Response »
Hima Greshma Suri
DevOps Lead at KredX
I rate Cloud Native Security support nine out of ten. They solve issues within the agreed-upon period. They're...
Read full review of SentinelOne Singularity Cloud Security »
Anonymous User
Corporate Communications Coordinator at a tech services company
Mostly, we handled the support aspect for our clients. However, among the vendors, it's notable for being quite...
Read full review of SentinelOne Singularity Endpoint »
Anonymous User
CISO at a insurance company
Technical support has been excellent so far.
Read full review of SentinelOne Singularity Endpoint »
Rae Jewell
Deputy Chief Information Officer at a computer retailer
The technical support team is probably the fastest in the industry at responding, and they do care when we have to...
Read full review of SentinelOne Singularity Endpoint »
Marc McGrath
Chief Information Officer at a tech services company
We have not had any incidents where we have had to contact them for an emergency. There were no ransomware outbreaks...
Read full review of SentinelOne Singularity Endpoint »
Mohsinoddin Mohammed
Information Security Principal at a venture capital & private equity firm
I would rate the technical support from SentinelOne as 8.5 out of ten.
Read full review of SentinelOne Singularity AI SIEM »
Anonymous User
Head of Security at a consultancy
We pay for premium support for SentinelOne Singularity Endpoint, which is good, but they are charging us money.
Read full review of SentinelOne Singularity Endpoint »
Anonymous User
Senior Security Engineer at a consultancy
The customer support is great and very easy. I would rate the customer support on a scale of 1 to 10 as a 10, and I...
Read full review of SentinelOne Singularity Endpoint »
Anonymous User
Works at a comms service provider
I've contacted technical support in the past. The quality is good. However, sometimes their staff don't know the...
Read full review of SentinelOne Singularity Cloud Security »

Review 1 of 30

MichaelNdwiga
IT Officer at cityeyehospital
It takes a lot of time to get through the support.
Read full review of Comodo Advanced Endpoint Protection »
Bernardo Murillo
Director De Netquatro at Netquatro
When I have issues, I contact the support team. I do not have any issues with support. Support is good.
Read full review of Comodo cWatch »
Navin Mohinani
CEO at Forte IT Solutions
The technical support from Xcitium should be improved more. Users pay $60 per user per year, and in case there is an...
Read full review of Comodo MDR »
CHATHURANGA-JAYAWEEEA
Product Security at Plexus Global (Pvt) Ltd
I've contacted support in the past for patch requests. They have been fine in terms of support. Typically, within...
Read full review of Comodo Advanced Endpoint Protection »
Timothy Muriithi
Chief Information Officer at a tech consulting company
I haven't contacted Comodo support yet. Mostly, I'm getting help from videos and forums. I can check other queries...
Read full review of Open EDR »
SAMUELMWANGI
Director at Calidad Systems Limited
We have no prior experience with technical support. I can't speak to how helpful or responsive they are. I've never...
Read full review of Comodo Advanced Endpoint Protection »
Donald Baldwin
Principal Enterprise Architect at Aurenav Sweden AB
We very rarely have to use technical support, but when we've had to call them it's not been an issue. It's pretty quick.
Read full review of Comodo Advanced Endpoint Protection »
Muhammad Waziruddin Ansari Ansari
Technical Account Manager at AquaOrange
The technical support is great. They respond to questions very fast and in a very good manner. Whenever we have an...
Read full review of Comodo Advanced Endpoint Protection »
KrishnaKumar12
Managing Director at SIDR
The solution's technical support was fair enough since, at times, the support team takes time to respond. I rate the...
Read full review of Comodo Advanced Endpoint Protection »
Rajesh-Singh
CEO & MD at Gurjartech
The technical support of the solution is okay. I'd rate it seven out of ten. Sometimes some of the customer care reps...
Read full review of Comodo cWatch »
Muhammad Waziruddin Ansari
Consultant at a consultancy
The technical support is impeccable. Whenever I reach out via email regarding any issues or inquiries, especially...
Read full review of Comodo MDR »
MuratGun
IT Director at Hepta
Our organization seeks out customer support directly and also indirectly through product partners. I would rate the...
Read full review of Comodo Advanced Endpoint Protection »
Anonymous User
I.T. Specialist at a comms service provider
Their technical support was average.
Read full review of Comodo Advanced Endpoint Protection »
Anonymous User
Chief Information Technology Officer at a engineering company
The tool's technical support is active and very responsive.
Read full review of Comodo MDR »
Daniel Wakori
Technical Sales Specialist at a comms service provider
The support comes through for any needs we have. The support team is very effective.
Read full review of Comodo Advanced Endpoint Protection »
Anonymous User
Senior Technical Product Manager at a tech services company
I am happy with their support. We had some configuration issues in past, and their support was quick and helpful. I...
Read full review of Comodo Advanced Endpoint Protection »
Vipin Garg
Co-Founder at Multitechservers

Read full review of Comodo cWatch »
Krzysztof Noga
Information Security Administrator at Gmina Świdnica
The technical support services are good.
Read full review of Comodo Advanced Endpoint Protection »
Ishan Kukreti
Director at IP Infotech Pvt. Ltd.
Customer support is generally satisfactory but could be improved, especially in terms of response time. Overall, it...
Read full review of Comodo Advanced Endpoint Protection »
Anonymous User
Owner
The solution’s technical support is really good.
Read full review of Comodo RMM »
Ishan Kukreti
Director at IP Infotech Pvt. Ltd.
The technical support is fabulous. I rate the technical support a ten out of ten.
Read full review of Comodo RMM »

Review 1 of 21

Technical Support

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