Compare SentinelOne vs Xcitium

SentinelOne

Based on 509 reviews.

Xcitium

Based on 30 reviews.

Latest Research

Buyer's Guide

Comodo Advanced Endpoint Protection vs. SentinelOne Singularity Endpoint

September 2026

Comodo Advanced Endpoint Protection vs. SentinelOne Singularity Endpoint

Updated: September 2026

Buyer's Guide

Comodo MDR vs. SentinelOne Wayfinder Threat Detection and Response

September 2026

Comodo MDR vs. SentinelOne Wayfinder Threat Detection and Response

Updated: September 2026

Buyer's Guide

Comodo Advanced Endpoint Protection vs. SentinelOne Singularity Endpoint

September 2026

SentinelOne Singularity Endpoint vs. Comodo Advanced Endpoint Protection

Updated: September 2026

Buyer's Guide

Comodo MDR vs. SentinelOne Wayfinder Threat Detection and Response

September 2026

SentinelOne Wayfinder Threat Detection and Response vs. Comodo MDR

Updated: September 2026

Sample Customers

SentinelOne Singularity Endpoint

Havas, Flex, Estee Lauder, McKesson, Norfolk Southern, JetBlue, Norwegian airlines, TGI Friday, AVX, Fim Bank

SentinelOne Wayfinder Threat Detection and Response

Norwegian Airlines, TGI Fridays, AVX, FIMBank

Comodo Advanced Endpoint Protection

Christian Motorcyclists Association, City of Thousand Oaks, City of Danville, HRI Properties

Popular Solutions

SentinelOne Singularity Endpoint

117 reviews

SentinelOne Singularity Cloud Security

58 reviews

SentinelOne Wayfinder Threat Detection and Response

14 reviews

Comodo Advanced Endpoint Protection

2 reviews

Comodo cWatch

0 reviews

Comodo MDR

1 reviews

Top Industries

Financial Services Firm

10%

Computer Software Company

Outsourcing Company

Manufacturing Company

Construction Company

12%

Outsourcing Company

10%

Comms Service Provider

10%

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Vaibhav Mahendra Kolhe
Soc Analyst at Softcell Technologies Limited
The primary use cases for SentinelOne Singularity Complete include endpoint security to detect, prevent, and respond...
Read full review of SentinelOne Singularity Endpoint »
Dev Reshwal
Technical Support Executive at Softcell Technologies Limited
In my daily work, the main use case for SentinelOne Singularity AI SIEM is creating rules, fine-tuning, source...
Read full review of SentinelOne Singularity AI SIEM »
Md Rafique
it support at a outsourcing company
My primary use case for SentinelOne Wayfinder Threat Detection and Response is to proactively detect, investigate,...
Read full review of SentinelOne Wayfinder Threat Detection and Response »
GANESAN K
Senior Technical Engineer at Safezone Secure Solutions Private Limited
Purple AI addresses queries and analysis on threats. If you have a threat incident while using the SentinelOne...
Read full review of Purple AI »
KetanPatel7
Software Developer at Softcell Technologies Limited
I have recently used SentinelOne Singularity Cloud Security. We also have the CrowdStrike EDR tool, which is similar...
Read full review of SentinelOne Singularity Cloud Security »

Review 1 of 5

Navin Mohinani
CEO at Forte IT Solutions
The major use case for the product is mainly for endpoint security and endpoint management.
Read full review of Comodo MDR »
Bernardo Murillo
Director De Netquatro at Netquatro
I use the solution to detect vulnerabilities in the site.
Read full review of Comodo cWatch »
Timothy Muriithi
Chief Information Officer at a tech consulting company
I'm personally reviewing Xcitium Open EDR. We haven't started selling it as a solution to other people. The client is...
Read full review of Open EDR »
Ishan Kukreti
Director at IP Infotech Pvt. Ltd.
The use case for the Comodo Advanced Endpoint Protection solution is very simple. Everyone is looking for a...
Read full review of Comodo Advanced Endpoint Protection »
Ishan Kukreti
Director at IP Infotech Pvt. Ltd.
We use it primarily for remote controlling and monitoring. The solution is patented, especially the endpoint...
Read full review of Comodo RMM »

Review 1 of 5

Customer Service

Austin Estrada
Cybersecurity Analyst at Brady Corporation
They were very helpful. They were knowledgeable. They definitely used the tool before. The questions they asked were...
Read full review of SentinelOne Singularity Endpoint »
Ricardo Sousa da Silva
Cyber Security Expert at Nestle
Support was very good. When we needed assistance, we received it in a timely manner and the issues were resolved.
Read full review of SentinelOne Singularity Endpoint »
Md Rafique
it support at a outsourcing company
The customer support for SentinelOne Wayfinder Threat Detection and Response has been supportive and responsive. They...
Read full review of SentinelOne Wayfinder Threat Detection and Response »
Uday Shanbhag
DevOps Engineer at a computer software company
Technical support is very helpful. However, the documentation needs to be better. They tend to resolve issues within...
Read full review of SentinelOne Singularity Cloud Security »
Eddie Drachenberg
Global Network and Infrastructure Manager at Bettcher Industries
Usually, technical support is very good. They are very knowledgeable. It's usually 24 hours for a response. I've had...
Read full review of SentinelOne Singularity Endpoint »
GANESAN K
Senior Technical Engineer at Safezone Secure Solutions Private Limited
I would say support is excellent. I would give them a rating of 9.5 to 10 because they are providing prompt support,...
Read full review of SentinelOne Singularity Cloud Security »
Laurie Reynolds
Threat and Vulnerability Manager at GBG Plc
My impression of SentinelOne as a strategic security partner is very positive. In terms of support, for a lot of...
Read full review of SentinelOne Singularity Endpoint »
Claudio Lavazza
Security Expert at a healthcare company
5 star. Very fast and very professional. P.S.: I cannot edit “Pros” and “Cons”
Read full review of SentinelOne Singularity Endpoint »
Gbemisola Osunrinde
Service Assurance Executive at Infoprive
SentinelOne's technical support is helpful and competent.
Read full review of SentinelOne Singularity Endpoint »
Kandregula Sathvik
Security Engineer at a tech vendor
Tech support is good. It's not very hectic like first connecting to customer care and then prioritizing our issue. We...
Read full review of Purple AI »
Ashish Dubey
Lead Security Analyst at SecurityHQ
I haven't contacted the technical support for SentinelOne, but many of my colleagues had experience getting...
Read full review of SentinelOne Singularity Endpoint »
Aman Mishra
Cloud Engineer at a tech services company
I have contacted them quite a few times. They are pretty good. They are within their SLAs. I have never raised a...
Read full review of SentinelOne Singularity Cloud Security »
Shaun Washington
SOC Analyst II at a computer software company
SentinelOne Singularity Endpoint's customer support has been very good with good turnaround time and a...
Read full review of SentinelOne Singularity Endpoint »
Olivier Richard
IT Support Director at Biotrial S.A.S.
We use the SUP team that is provided by the provider of SentinelOne. However, I've never directly dealt with them.
Read full review of SentinelOne Singularity Endpoint »
Robson Franco
Pre-Sales Security Engineer at CLM Software
The technical support services need improvement. It is complicated to open tickets.
Read full review of SentinelOne Singularity Ranger AD »
Anonymous User
Senior Systems Engineer at a tech services company
The product’s support team is excellent, especially the back-end support.
Read full review of SentinelOne Wayfinder Threat Detection and Response »
Marc Mould
Senior Consultant at CGI
We have partnered closely with SentinelOne, and they have been responsive to our needs as integrators and those of...
Read full review of SentinelOne Singularity Identity »
Corey Murillo
Information Security Analyst at Point Loma Nazarene University
The times I've contacted customer support, it has been really good. There was only one instance when the support was...
Read full review of SentinelOne Singularity Endpoint »
Zach Ventola
Sr. Cyber Security Analyst at a retailer
Technical support is quick and helpful. They do a good job of addressing issues at level one and escalating if needed.
Read full review of SentinelOne Singularity Endpoint »
Mohit Dhingra
Senior Vice President IT at AS IT Consulting Pvt. Ltd.
Technical support will always be between six and seven.
Read full review of SentinelOne Singularity Endpoint »
Marc McGrath
Chief Information Officer at a tech services company
We have not had any incidents where we have had to contact them for an emergency. There were no ransomware outbreaks...
Read full review of SentinelOne Singularity Endpoint »
Anonymous User
IT Engineer at a venture capital & private equity firm
Technical support was good.
Read full review of SentinelOne Singularity Identity »
Jaya
DevSecOps Engineer at a tech company
I rate Cloud Native Security support nine out of ten. Their tech support is excellent. We have a dedicated person...
Read full review of SentinelOne Singularity Cloud Security »
Anonymous User
Specialty Cybersecurity at a tech vendor
Customer support for SentinelOne Singularity Endpoint is very good, but I think there needs to be more improvement in...
Read full review of SentinelOne Singularity Endpoint »
Anonymous User
IT Manager at a financial services firm
I don't contact technical support very often, but when I have, I haven't been disappointed. For example, the Scalar...
Read full review of SentinelOne Singularity Endpoint »
Anonymous User
SecOps Engineer at a media company
We found the technical support for SentinelOne Singularity Complete one of the best we've ever had to deal with,...
Read full review of SentinelOne Singularity Endpoint »
User:761949
Senior Software Engineer I at a computer software company
Technical support is excellent. One of the selling points of SentinelOne is the incredibly good support.
Read full review of SentinelOne Singularity Cloud Security »
Anonymous User
Soc Analyst 11 at a tech services company
The customer support is very good. The team of breach responders and security researchers at SentinelOne Vigilance is...
Read full review of SentinelOne Wayfinder Threat Detection and Response »
Anonymous User
Cyber Security Engineer at a retailer
My thoughts on the tech support of SentinelOne Singularity AI SIEM are that it is good and AI-based, and the...
Read full review of SentinelOne Singularity AI SIEM »
Daniil Kalmykov
Architect at IT Specialist LLC
I do not usually communicate with the technical support of SentinelOne Singularity Cloud Security. In some projects,...
Read full review of SentinelOne Singularity Cloud Security »

Review 1 of 30

Bernardo Murillo
Director De Netquatro at Netquatro
When I have issues, I contact the support team. I do not have any issues with support. Support is good.
Read full review of Comodo cWatch »
Donald Baldwin
Principal Enterprise Architect at Aurenav Sweden AB
We very rarely have to use technical support, but when we've had to call them it's not been an issue. It's pretty quick.
Read full review of Comodo Advanced Endpoint Protection »
Timothy Muriithi
Chief Information Officer at a tech consulting company
I haven't contacted Comodo support yet. Mostly, I'm getting help from videos and forums. I can check other queries...
Read full review of Open EDR »
Muhammad Waziruddin Ansari Ansari
Technical Account Manager at AquaOrange
The technical support is great. They respond to questions very fast and in a very good manner. Whenever we have an...
Read full review of Comodo Advanced Endpoint Protection »
MichaelNdwiga
IT Officer at cityeyehospital
It takes a lot of time to get through the support.
Read full review of Comodo Advanced Endpoint Protection »
KrishnaKumar12
Managing Director at SIDR
The solution's technical support was fair enough since, at times, the support team takes time to respond. I rate the...
Read full review of Comodo Advanced Endpoint Protection »
Navin Mohinani
CEO at Forte IT Solutions
The technical support from Xcitium should be improved more. Users pay $60 per user per year, and in case there is an...
Read full review of Comodo MDR »
CHATHURANGA-JAYAWEEEA
Product Security at Plexus Global (Pvt) Ltd
I've contacted support in the past for patch requests. They have been fine in terms of support. Typically, within...
Read full review of Comodo Advanced Endpoint Protection »
SAMUELMWANGI
Director at Calidad Systems Limited
We have no prior experience with technical support. I can't speak to how helpful or responsive they are. I've never...
Read full review of Comodo Advanced Endpoint Protection »
Anonymous User
I.T. Specialist at a comms service provider
Their technical support was average.
Read full review of Comodo Advanced Endpoint Protection »
Rajesh-Singh
CEO & MD at Gurjartech
The technical support of the solution is okay. I'd rate it seven out of ten. Sometimes some of the customer care reps...
Read full review of Comodo cWatch »
MuratGun
IT Director at Hepta
Our organization seeks out customer support directly and also indirectly through product partners. I would rate the...
Read full review of Comodo Advanced Endpoint Protection »
Krzysztof Noga
Information Security Administrator at Gmina Świdnica
The technical support services are good.
Read full review of Comodo Advanced Endpoint Protection »
Daniel Wakori
Technical Sales Specialist at a comms service provider
The support comes through for any needs we have. The support team is very effective.
Read full review of Comodo Advanced Endpoint Protection »
Anonymous User
Senior Technical Product Manager at a tech services company
I am happy with their support. We had some configuration issues in past, and their support was quick and helpful. I...
Read full review of Comodo Advanced Endpoint Protection »
Vipin Garg
Co-Founder at Multitechservers

Read full review of Comodo cWatch »
Anonymous User
Chief Information Technology Officer at a engineering company
The tool's technical support is active and very responsive.
Read full review of Comodo MDR »
Ishan Kukreti
Director at IP Infotech Pvt. Ltd.
The technical support is fabulous. I rate the technical support a ten out of ten.
Read full review of Comodo RMM »
Muhammad Waziruddin Ansari
Consultant at a consultancy
The technical support is impeccable. Whenever I reach out via email regarding any issues or inquiries, especially...
Read full review of Comodo MDR »
Ishan Kukreti
Director at IP Infotech Pvt. Ltd.
Customer support is generally satisfactory but could be improved, especially in terms of response time. Overall, it...
Read full review of Comodo Advanced Endpoint Protection »
Anonymous User
Owner
The solution’s technical support is really good.
Read full review of Comodo RMM »

Review 1 of 21

Technical Support

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