Compare SentinelOne vs Xcitium

SentinelOne

Based on 359 reviews.

Xcitium

Based on 28 reviews.

Latest Research

Buyer's Guide

Comodo Advanced Endpoint Protection vs. SentinelOne Singularity Complete

June 2025

Comodo Advanced Endpoint Protection vs. SentinelOne Singularity Complete

Updated: June 2025

Buyer's Guide

Comodo Advanced Endpoint Protection vs. SentinelOne Singularity Complete

June 2025

SentinelOne Singularity Complete vs. Comodo Advanced Endpoint Protection

Updated: June 2025

Sample Customers

SentinelOne Singularity Complete

Havas, Flex, Estee Lauder, McKesson, Norfolk Southern, JetBlue, Norwegian airlines, TGI Friday, AVX, Fim Bank

SentinelOne Vigilance

Norwegian Airlines, TGI Fridays, AVX, FIMBank

Comodo Advanced Endpoint Protection

Christian Motorcyclists Association, City of Thousand Oaks, City of Danville, HRI Properties

Popular Solutions

SentinelOne Singularity Complete

115 reviews

SentinelOne Singularity Cloud Security

114 reviews

SentinelOne Singularity Identity

21 reviews

Comodo Advanced Endpoint Protection

8 reviews

Comodo cWatch

1 reviews

Comodo RMM

1 reviews

Top Industries

Computer Software Company

17%

Financial Services Firm

11%

Manufacturing Company

Government

Computer Software Company

16%

Comms Service Provider

Financial Services Firm

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Andrew W
VP - Information Technology at a financial services firm
We use it for a couple of use cases. The biggest one we use it for is to protect our AWS environment, and it does a...
Read full review of SentinelOne Singularity Cloud Security »
Roftiel Constantine
Global Chief Information Security Officer at Barry-Wehmiller
We initially chose an EDR solution for its reporting capabilities, but quickly realized we needed a solution that...
Read full review of SentinelOne Singularity Identity »
Prathamesh Samant
Presales Manager at a tech services company
We have been using SentinelOne Singularity MDR for threat hunting and correlation, particularly when we identify if...
Read full review of SentinelOne Singularity MDR »
Josh Vinson
Director, Information Technology at Premier Realty Group
I use SentinelOne Singularity Complete on our servers, specifically in our remote desktop services environment. I...
Read full review of SentinelOne Singularity Complete »
Dennis Becker
Managing Director at MaDaTec GmbH
Speaking about the use cases for SentinelOne Vigilance, people are usually using these products for protecting their...
Read full review of SentinelOne Vigilance »

Review 1 of 5

Bernardo Murillo
Director De Netquatro at Netquatro
I use the solution to detect vulnerabilities in the site.
Read full review of Comodo cWatch »
Timothy Muriithi
Chief Information Officer at a tech consulting company
I'm personally reviewing Xcitium Open EDR. We haven't started selling it as a solution to other people. The client is...
Read full review of Open EDR »
Ishan Kukreti
Director at IP Infotech Pvt. Ltd.
Comodo Advanced Endpoint Protection is primarily used for ransomware protection. It provides a complete report of any...
Read full review of Comodo Advanced Endpoint Protection »
Anonymous User
Chief Information Technology Officer at a engineering company
Comodo MDR has been implemented primarily for key workstations and servers. It's managed centrally through a single...
Read full review of Comodo MDR »
Anonymous User
Owner
Comodo RMM is a very good product. I've used it with one of my daycare clients, and we connect quite right. When they...
Read full review of Comodo RMM »

Review 1 of 5

Customer Service

Zack Moody
Domestic Security Alliance Council (DSAC) at KYOCERA AVX Components s.r.o.
The support teams speak various languages worldwide, which is beneficial for a multinational corporation like ours....
Read full review of SentinelOne Singularity Complete »
Prathamesh Samant
Presales Manager at a tech services company
The technical support from SentinelOne Singularity MDR rates at 7.5 out of 10.
Read full review of SentinelOne Singularity MDR »
PrathmeshChavan
IT Developer at Team Global Express
The technical support has been satisfactory.
Read full review of SentinelOne Singularity Cloud Security »
Siddharth Pal
Sr DevOps Engineer at a tech company
SentinelOne Singularity Cloud Security provides excellent technical support. In addition to monthly guidance, we also...
Read full review of SentinelOne Singularity Cloud Security »
Tilak Lodha
Engineer at a transportation company
The support they provide is good. They give you very detailed information and documentation which they have created...
Read full review of SentinelOne Singularity Cloud Security »
Kevin Mabry
CEO at Sentree Systems, Corp.
Technical support has been great. They are helpful and responsive. I've only used them for onboarding assistance....
Read full review of SentinelOne Singularity Complete »
Evelyn Mauricio
Sr. Network Admin at Continental Carbon Company, Inc.
Their support has been great. I do not know whether it is because of the type of support that we have. We have the...
Read full review of SentinelOne Singularity Identity »
Vidya Shree
CTO at Molecular Connections Private Limited
The customer service and support are good. Their responses are quick. We normally interact with them only over emails...
Read full review of SentinelOne Singularity Complete »
Michael Grissom
Director of Cyber Security at Tidewater Mortgage Services
We've only contacted technical support for the licensing portion of the process. They were very helpful and very...
Read full review of SentinelOne Singularity Complete »
AANKITGUPTAA
Consultant at Pi DATACENTERS
While I haven't directly contacted support, I have used their documentation surrounding KPIs and have found them...
Read full review of SentinelOne Singularity Complete »
Mallappa Bagi
Security Analyst at R V college of Engineering
The tech support is really good. We get responses on time, as defined in the SLAs.
Read full review of SentinelOne Singularity Complete »
Anonymous User
Executive Director, Information Security & Compliance at a healthcare company
The SentinelOne Vigilance has excellent customer service.
Read full review of SentinelOne Vigilance »
Massimiliano De CÃ²
Socio Fondatore e Proprietario at 2DC srl
We haven't needed to contact technical support yet.
Read full review of SentinelOne Singularity Complete »
Nikhil_Patil
IT Developer at a construction company
I rate technical support eight out of ten, indicating satisfaction with the support provided.
Read full review of SentinelOne Singularity Cloud Security »
Anonymous User
Sr. IT Systems Security Admin at a consultancy
The technical support team was quick to answer my question and their answer was precise. I didn't have to go back and...
Read full review of SentinelOne Singularity Complete »
Anonymous User
Director - Global Information Security at a manufacturing company
Technical support started off mainly by email, but support is probably the single biggest improvement since we...
Read full review of SentinelOne Singularity Complete »
Koen Eersels
System Engineer at Dr. Marc Daenen
I have issued some tickets to technical support and they were very responsive.
Read full review of SentinelOne Singularity Complete »
Prajwal HS
Specialist Information Security at Ujjivan Small Finance Bank
The technical support of the solution is good.
Read full review of SentinelOne Singularity Cloud Security »
Anonymous User
Cyber Security Engineer at a manufacturing company
The few times I have used the technical support it has been a good experience.
Read full review of SentinelOne Singularity Complete »
Navindu Dissanayake
Engineer - Cyber Security at a tech services company
The response time of customer service could be improved.
Read full review of SentinelOne Singularity Complete »
Anonymous User
Sr. Security Engineer at a financial services firm
The support team is hard to get a hold of.
Read full review of SentinelOne Singularity Complete »
Steve Pender
Managing Member at Pender & Associates
We very seldom needed to use technical support.
Read full review of SentinelOne Vigilance »
Steve Pender
Managing Member at Pender & Associates
The customer support has been okay.
Read full review of SentinelOne Singularity Complete »
User:761949
Senior Software Engineer I at a computer software company
Technical support is excellent. One of the selling points of SentinelOne is the incredibly good support.
Read full review of SentinelOne Singularity Cloud Security »
Gnanaprakash Masilamani
Head of Global Solutions at Arete Advisors
I rate SentinelOne support four out of 10. Their response is usually slow, even for priority one issues. They don't...
Read full review of SentinelOne Singularity Complete »
AmitVerma3
Cloud Engineer at ACC Ltd
The technical support is highly knowledgeable and reliable in security matters. I would rate their support a nine out...
Read full review of SentinelOne Singularity Cloud Security »
Joseph Damian
IT Director at a wholesaler/distributor
We do not have a support package, so we pay per use, which is expensive. However, they are very professional and...
Read full review of SentinelOne Singularity Complete »
Roel Schreurs
System Engineer at Lyanthe
I have used their technical support and my experience with them has been very good. They are fast. They know what...
Read full review of SentinelOne Singularity Complete »
Ricardo Biggs
Manager, Information Technology at a consumer goods company
SentinelOne's technical support was good at assisting with onboarding through troubleshooting actions and resolving...
Read full review of SentinelOne Singularity Complete »
Marc Mould
Senior Consultant at CGI
We have partnered closely with SentinelOne, and they have been responsive to our needs as integrators and those of...
Read full review of SentinelOne Singularity Identity »

Review 1 of 30

MichaelNdwiga
IT Officer at cityeyehospital
It takes a lot of time to get through the support.
Read full review of Comodo Advanced Endpoint Protection »
Donald Baldwin
Principal Enterprise Architect at Aurenav Sweden AB
We very rarely have to use technical support, but when we've had to call them it's not been an issue. It's pretty quick.
Read full review of Comodo Advanced Endpoint Protection »
Muhammad Waziruddin Ansari Ansari
Technical Account Manager at AquaOrange
The technical support is great. They respond to questions very fast and in a very good manner. Whenever we have an...
Read full review of Comodo Advanced Endpoint Protection »
Bernardo Murillo
Director De Netquatro at Netquatro
When I have issues, I contact the support team. I do not have any issues with support. Support is good.
Read full review of Comodo cWatch »
CHATHURANGA-JAYAWEEEA
Product Security at Plexus Global (Pvt) Ltd
I've contacted support in the past for patch requests. They have been fine in terms of support. Typically, within...
Read full review of Comodo Advanced Endpoint Protection »
SAMUELMWANGI
Director at Calidad Systems Limited
We have no prior experience with technical support. I can't speak to how helpful or responsive they are. I've never...
Read full review of Comodo Advanced Endpoint Protection »
Timothy Muriithi
Chief Information Officer at a tech consulting company
I haven't contacted Comodo support yet. Mostly, I'm getting help from videos and forums. I can check other queries...
Read full review of Open EDR »
KrishnaKumar12
Managing Director at SIDR
The solution's technical support was fair enough since, at times, the support team takes time to respond. I rate the...
Read full review of Comodo Advanced Endpoint Protection »
Anonymous User
Senior Technical Product Manager at a tech services company
I am happy with their support. We had some configuration issues in past, and their support was quick and helpful. I...
Read full review of Comodo Advanced Endpoint Protection »
Rajesh-Singh
CEO & MD at Gurjartech
The technical support of the solution is okay. I'd rate it seven out of ten. Sometimes some of the customer care reps...
Read full review of Comodo cWatch »
MuratGun
IT Director at Hepta
Our organization seeks out customer support directly and also indirectly through product partners. I would rate the...
Read full review of Comodo Advanced Endpoint Protection »
Muhammad Waziruddin Ansari
Consultant at a consultancy
The technical support is impeccable. Whenever I reach out via email regarding any issues or inquiries, especially...
Read full review of Comodo MDR »
Ishan Kukreti
Director at IP Infotech Pvt. Ltd.
Customer support is generally satisfactory but could be improved, especially in terms of response time. Overall, it...
Read full review of Comodo Advanced Endpoint Protection »
Krzysztof Noga
Information Security Administrator at Gmina Świdnica
The technical support services are good.
Read full review of Comodo Advanced Endpoint Protection »
Anonymous User
Technical Sales Specialist at a comms service provider
The support comes through for any needs we have. The support team is very effective.
Read full review of Comodo Advanced Endpoint Protection »
Anonymous User
Owner
The solution’s technical support is really good.
Read full review of Comodo RMM »
Ishan Kukreti
Director at IP Infotech Pvt. Ltd.
The technical support is fabulous. I rate the technical support a ten out of ten.
Read full review of Comodo RMM »
Anonymous User
Chief Information Technology Officer at a engineering company
The tool's technical support is active and very responsive.
Read full review of Comodo MDR »
Vipin Garg
Co-Founder at Multitechservers

Read full review of Comodo cWatch »
Anonymous User
I.T. Specialist at a comms service provider
Their technical support was average.
Read full review of Comodo Advanced Endpoint Protection »

Review 1 of 20

Technical Support

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