Compare SentinelOne vs Xcitium

SentinelOne

Based on 514 reviews.

Xcitium

Based on 30 reviews.

Latest Research

Buyer's Guide

Comodo Advanced Endpoint Protection vs. SentinelOne Singularity Endpoint

November 2026

Comodo Advanced Endpoint Protection vs. SentinelOne Singularity Endpoint

Updated: November 2026

Buyer's Guide

Comodo MDR vs. SentinelOne Wayfinder Threat Detection and Response

September 2026

Comodo MDR vs. SentinelOne Wayfinder Threat Detection and Response

Updated: September 2026

Buyer's Guide

Comodo Advanced Endpoint Protection vs. SentinelOne Singularity Endpoint

November 2026

SentinelOne Singularity Endpoint vs. Comodo Advanced Endpoint Protection

Updated: November 2026

Buyer's Guide

Comodo MDR vs. SentinelOne Wayfinder Threat Detection and Response

September 2026

SentinelOne Wayfinder Threat Detection and Response vs. Comodo MDR

Updated: September 2026

Sample Customers

SentinelOne Singularity Endpoint

Havas, Flex, Estee Lauder, McKesson, Norfolk Southern, JetBlue, Norwegian airlines, TGI Friday, AVX, Fim Bank

SentinelOne Wayfinder Threat Detection and Response

Norwegian Airlines, TGI Fridays, AVX, FIMBank

Comodo Advanced Endpoint Protection

Christian Motorcyclists Association, City of Thousand Oaks, City of Danville, HRI Properties

Popular Solutions

SentinelOne Singularity Endpoint

111 reviews

SentinelOne Singularity Cloud Security

56 reviews

SentinelOne Wayfinder Threat Detection and Response

17 reviews

Comodo Advanced Endpoint Protection

2 reviews

Comodo cWatch

0 reviews

Comodo MDR

1 reviews

Top Industries

Outsourcing Company

Financial Services Firm

Manufacturing Company

Computer Software Company

Construction Company

12%

Comms Service Provider

11%

Outsourcing Company

10%

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Vaibhav Mahendra Kolhe
Soc Analyst at Softcell Technologies Limited
The primary use cases for SentinelOne Singularity Complete include endpoint security to detect, prevent, and respond...
Read full review of SentinelOne Singularity Endpoint »
Md Rafique
Desktop support Engineer at a outsourcing company
My primary use case for SentinelOne Wayfinder Threat Detection and Response is to proactively detect, investigate,...
Read full review of SentinelOne Wayfinder Threat Detection and Response »
GANESAN K
Senior Technical Engineer at Safezone Secure Solutions Private Limited
Purple AI addresses queries and analysis on threats. If you have a threat incident while using the SentinelOne...
Read full review of Purple AI »
Anonymous User
System Engineer at a consultancy
My main use case for SentinelOne Singularity AI SIEM is centralized log management, fast threat detection, and...
Read full review of SentinelOne Singularity AI SIEM »
KetanPatel7
Software Developer at Softcell Technologies Limited
I have recently used SentinelOne Singularity Cloud Security. We also have the CrowdStrike EDR tool, which is similar...
Read full review of SentinelOne Singularity Cloud Security »

Review 1 of 5

Navin Mohinani
CEO at Forte IT Solutions
The major use case for the product is mainly for endpoint security and endpoint management.
Read full review of Comodo MDR »
Bernardo Murillo
Director De Netquatro at Netquatro
I use the solution to detect vulnerabilities in the site.
Read full review of Comodo cWatch »
Timothy Muriithi
Chief Information Officer at a tech consulting company
I'm personally reviewing Xcitium Open EDR. We haven't started selling it as a solution to other people. The client is...
Read full review of Open EDR »
Ishan Kukreti
Director at IP Infotech Pvt. Ltd.
The use case for the Comodo Advanced Endpoint Protection solution is very simple. Everyone is looking for a...
Read full review of Comodo Advanced Endpoint Protection »
Anonymous User
Owner
Comodo RMM is a very good product. I've used it with one of my daycare clients, and we connect quite right. When they...
Read full review of Comodo RMM »

Review 1 of 5

Customer Service

Mohan Janarthanan
Associate Vice President at Novac Technology Solutions
As of now, I have not faced many issues with technical support from SentinelOne. They are good. I would give eight...
Read full review of SentinelOne Singularity AI SIEM »
Mike Bulyk
Senior Director IT Security at a wellness & fitness company
SentinelOne has consistently provided excellent support. While there were some initial challenges when we first...
Read full review of SentinelOne Singularity Cloud Security »
Graham Peck
Data Security Manager at Leeds United FC
I contacted technical support once and they were quick to respond. Technical support is rated a seven out of ten.
Read full review of SentinelOne Wayfinder Threat Detection and Response »
Michael Streaker
Senior Engineer - Cybersecurity at a comms service provider
Customer support for SentinelOne Singularity Endpoint is excellent; we receive quick answers when we need them.
Read full review of SentinelOne Singularity Endpoint »
Werner Lunow
CISO at a financial services firm
We have technical support that we can access, but I think it could be stronger. Currently, we deal with some local...
Read full review of SentinelOne Singularity Endpoint »
DeepPujara
Siem Engineer at a tech services company
Our experience with SentinelOne Singularity Cloud Security's customer support has been positive. The support team is...
Read full review of SentinelOne Singularity Cloud Security »
Jadeja
Group Company IT Infrastructure IT Admin at a retailer
I rate SentinelOne support eight out of 10.
Read full review of SentinelOne Singularity Identity »
Chris Greeson
TechOps Manager at Nations Reliable Lending, LLC
I have yet to use technical support.
Read full review of SentinelOne Singularity Cloud Security »
Ahmed Elbokhari
IT Security Engineer at Woodward, Inc.
We have used technical support a few times, and they were excellent and very competent.
Read full review of SentinelOne Singularity Endpoint »
AANKITGUPTAA
Consultant at Pi DATACENTERS
While I haven't directly contacted support, I have used their documentation surrounding KPIs and have found them...
Read full review of SentinelOne Singularity Endpoint »
Andrew W
VP - Information Technology at a financial services firm
We've opened a few cases with technical support. It was very good. They got back to us very quickly. Usually, after...
Read full review of SentinelOne Singularity Identity »
Prateek Parashar.
Cyber Security Administrator at a manufacturing company
The technical support is quick to respond.
Read full review of SentinelOne Singularity Endpoint »
Mohan Janarthanan
Associate Vice President at Novac Technology Solutions
It is complete remote support only. They are coming on the remote based on our availability. Based on our criticality...
Read full review of SentinelOne Singularity Cloud Security »
Ritesh P.
Senior Manager at ICICI Lombard
I rate SentinelOne Singularity Cloud Security support eight out of 10. They are very knowledgeable and supportive.
Read full review of SentinelOne Singularity Cloud Security »
Jairo Avritchir
Director of Technology and Digital Transformation at Banco Fibra
Technical support is good. When you need help from Microsoft, there is a long list of resources to help understand...
Read full review of SentinelOne Singularity Endpoint »
GANESAN K
Senior Technical Engineer at Safezone Secure Solutions Private Limited
I would say support is excellent. I would give them a rating of 9.5 to 10 because they are providing prompt support,...
Read full review of SentinelOne Singularity Cloud Security »
Chirag Thavidaboiyna
MDR Analyst at a computer software company
My experience with SentinelOne customer support has been positive. The support team provides assistance with...
Read full review of SentinelOne Singularity AI SIEM »
Karthick Elangovan
Technical Support Team Leader at Safezone Secure Solutions Private Limited
Customer support is good. If we create a ticket, we are getting a response within four hours, so we can get support...
Read full review of SentinelOne Singularity Endpoint »
Greg Walia
IT Manager at a healthcare company
I rate SentinelOne's support seven out of 10. SentinelOne's customer service isn't that great. There's only so much...
Read full review of SentinelOne Singularity Endpoint »
Anonymous User
Cloud Security & Architecture Specialist at a insurance company
The technical support is good.
Read full review of SentinelOne Singularity Cloud Security »
Anonymous User
Senior Security Engineer at a consultancy
The customer support is great and very easy. I would rate the customer support on a scale of 1 to 10 as a 10, and I...
Read full review of SentinelOne Singularity Endpoint »
Anonymous User
IT Operations Manager at a retailer
We haven't had to engage with their technical support.
Read full review of SentinelOne Singularity Endpoint »
Anonymous User
IT Manager at a construction company
We receive technical support from our partner, so I have no experience with SentinelOne support.
Read full review of SentinelOne Singularity Endpoint »
Anonymous User
IT Manager at a financial services firm
I don't contact technical support very often, but when I have, I haven't been disappointed. For example, the Scalar...
Read full review of SentinelOne Singularity Endpoint »
Ian Page
Cybersecurity Analyst at a non-profit
The customer support for SentinelOne Singularity Cloud Security is about a 5 out of 10, and I think they need to be...
Read full review of SentinelOne Singularity Cloud Security »
Anonymous User
Security Engineer at a financial services firm
Their technical support is pretty good. I would rate them an eight out of ten.
Read full review of SentinelOne Singularity Endpoint »
Prathamesh Borse
Cloud engineer at a construction company
Sometimes, the response time of the support team is lagging.
Read full review of SentinelOne Singularity Cloud Security »
Anonymous User
Senior Analyst at a manufacturing company
So far, everything has been great. During our deployment, I have bugged them a lot, and it has been pretty good. I...
Read full review of SentinelOne Singularity Endpoint »
Anonymous User
Cybersecurity Postsales Engineer at a outsourcing company
The customer support for SentinelOne Wayfinder Threat Detection and Response is good, and I would rate the customer...
Read full review of SentinelOne Wayfinder Threat Detection and Response »
Anonymous User
Security Analyst at a consumer goods company
I have not used support yet, which is a good thing.
Read full review of SentinelOne Singularity Endpoint »

Review 1 of 30

SAMUELMWANGI
Director at Calidad Systems Limited
We have no prior experience with technical support. I can't speak to how helpful or responsive they are. I've never...
Read full review of Comodo Advanced Endpoint Protection »
Donald Baldwin
Principal Enterprise Architect at Aurenav Sweden AB
We very rarely have to use technical support, but when we've had to call them it's not been an issue. It's pretty quick.
Read full review of Comodo Advanced Endpoint Protection »
MichaelNdwiga
IT Officer at cityeyehospital
It takes a lot of time to get through the support.
Read full review of Comodo Advanced Endpoint Protection »
CHATHURANGA-JAYAWEEEA
Product Security at Plexus Global (Pvt) Ltd
I've contacted support in the past for patch requests. They have been fine in terms of support. Typically, within...
Read full review of Comodo Advanced Endpoint Protection »
Bernardo Murillo
Director De Netquatro at Netquatro
When I have issues, I contact the support team. I do not have any issues with support. Support is good.
Read full review of Comodo cWatch »
Muhammad Waziruddin Ansari Ansari
Technical Account Manager at AquaOrange
The technical support is great. They respond to questions very fast and in a very good manner. Whenever we have an...
Read full review of Comodo Advanced Endpoint Protection »
Navin Mohinani
CEO at Forte IT Solutions
The technical support from Xcitium should be improved more. Users pay $60 per user per year, and in case there is an...
Read full review of Comodo MDR »
Timothy Muriithi
Chief Information Officer at a tech consulting company
I haven't contacted Comodo support yet. Mostly, I'm getting help from videos and forums. I can check other queries...
Read full review of Open EDR »
KrishnaKumar12
Managing Director at SIDR
The solution's technical support was fair enough since, at times, the support team takes time to respond. I rate the...
Read full review of Comodo Advanced Endpoint Protection »
Rajesh-Singh
CEO & MD at Gurjartech
The technical support of the solution is okay. I'd rate it seven out of ten. Sometimes some of the customer care reps...
Read full review of Comodo cWatch »
Muhammad Waziruddin Ansari
Consultant at a consultancy
The technical support is impeccable. Whenever I reach out via email regarding any issues or inquiries, especially...
Read full review of Comodo MDR »
Anonymous User
Senior Technical Product Manager at a tech services company
I am happy with their support. We had some configuration issues in past, and their support was quick and helpful. I...
Read full review of Comodo Advanced Endpoint Protection »
Ishan Kukreti
Director at IP Infotech Pvt. Ltd.
Customer support is generally satisfactory but could be improved, especially in terms of response time. Overall, it...
Read full review of Comodo Advanced Endpoint Protection »
MuratGun
IT Director at Hepta
Our organization seeks out customer support directly and also indirectly through product partners. I would rate the...
Read full review of Comodo Advanced Endpoint Protection »
Anonymous User
I.T. Specialist at a comms service provider
Their technical support was average.
Read full review of Comodo Advanced Endpoint Protection »
Ishan Kukreti
Director at IP Infotech Pvt. Ltd.
The technical support is fabulous. I rate the technical support a ten out of ten.
Read full review of Comodo RMM »
Anonymous User
Owner
The solution’s technical support is really good.
Read full review of Comodo RMM »
Vipin Garg
Co-Founder at Multitechservers

Read full review of Comodo cWatch »
Anonymous User
Chief Information Technology Officer at a engineering company
The tool's technical support is active and very responsive.
Read full review of Comodo MDR »
Daniel Wakori
Technical Sales Specialist at a comms service provider
The support comes through for any needs we have. The support team is very effective.
Read full review of Comodo Advanced Endpoint Protection »
Krzysztof Noga
Information Security Administrator at Gmina Świdnica
The technical support services are good.
Read full review of Comodo Advanced Endpoint Protection »

Review 1 of 21

Technical Support

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