Compare SentinelOne vs Xcitium

SentinelOne

Based on 372 reviews.

Xcitium

Based on 30 reviews.

Latest Research

Buyer's Guide

Comodo Advanced Endpoint Protection vs. SentinelOne Singularity Complete

December 2025

Comodo Advanced Endpoint Protection vs. SentinelOne Singularity Complete

Updated: December 2025

Buyer's Guide

Comodo Advanced Endpoint Protection vs. SentinelOne Singularity Complete

December 2025

SentinelOne Singularity Complete vs. Comodo Advanced Endpoint Protection

Updated: December 2025

Sample Customers

SentinelOne Singularity Complete

Havas, Flex, Estee Lauder, McKesson, Norfolk Southern, JetBlue, Norwegian airlines, TGI Friday, AVX, Fim Bank

SentinelOne Vigilance

Norwegian Airlines, TGI Fridays, AVX, FIMBank

Comodo Advanced Endpoint Protection

Christian Motorcyclists Association, City of Thousand Oaks, City of Danville, HRI Properties

Popular Solutions

SentinelOne Singularity Complete

48 reviews

SentinelOne Singularity Cloud Security

102 reviews

SentinelOne Singularity Identity

8 reviews

Comodo Advanced Endpoint Protection

4 reviews

Comodo cWatch

1 reviews

Comodo MDR

2 reviews

Top Industries

Computer Software Company

15%

Financial Services Firm

11%

Manufacturing Company

Government

Computer Software Company

13%

Comms Service Provider

11%

Manufacturing Company

Retailer

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

GANESAN K
Senior Technical Engineer at a security firm
Purple AI addresses queries and analysis on threats. If you have a threat incident while using the SentinelOne...
Read full review of Purple AI »
Daniel Giacomelli
Security and Compliance at a outsourcing company

Read full review of SentinelOne Singularity Complete »
Prathamesh Samant
Presales Manager at a computer software company
We have been using SentinelOne Singularity MDR for threat hunting and correlation, particularly when we identify if...
Read full review of SentinelOne Singularity MDR »
GANESAN K
Senior Technical Engineer at a security firm
I have worked with Singularity Platform, and I'm well-versed with Cloud Security, but I have not worked with the AI...
Read full review of Singularity Platform »
Satyavijay Chavan
Information Security Engineer at a security firm
As an engineer, I'm using the solution for managing infrastructure and security posture management. It's primarily...
Read full review of SentinelOne Singularity Cloud Security »

Review 1 of 5

Navin Mohinani
CEO at a tech services company
The major use case for the product is mainly for endpoint security and endpoint management.
Read full review of Comodo MDR »
Bernardo Murillo
Director De Netquatro at a non-tech company
I use the solution to detect vulnerabilities in the site.
Read full review of Comodo cWatch »
Timothy Muriithi
Chief Information Officer at a tech consulting company
I'm personally reviewing Xcitium Open EDR. We haven't started selling it as a solution to other people. The client is...
Read full review of Open EDR »
Ishan Kukreti
Director at a security firm
The use case for the Comodo Advanced Endpoint Protection solution is very simple. Everyone is looking for a...
Read full review of Comodo Advanced Endpoint Protection »
Ishan Kukreti
Director at a security firm
We use it primarily for remote controlling and monitoring. The solution is patented, especially the endpoint...
Read full review of Comodo RMM »

Review 1 of 5

Customer Service

Vidya Shree
CTO at a performing arts
The customer service and support are good. Their responses are quick. We normally interact with them only over emails...
Read full review of SentinelOne Singularity Complete »
SteveLee
Director of IT at a construction company
I can't remember the last time I had to contact the solution's technical support. I would give the technical support...
Read full review of SentinelOne Vigilance »
Sumit Saxena.
Senior Consultant at a consultancy
We have 24/7 support, but it is just moderate.
Read full review of SentinelOne Singularity Complete »
Stan Kapica
Risk Analyst at a recreational facilities/services company
When we have an issue, an online engineer from their group helps us resolve it within an hour or two. I haven't heard...
Read full review of SentinelOne Singularity Cloud Security »
Michael Mcdonald.
Senior Security Consultant at a tech services company
I would rate the technical support of SentinelOne as an eight out of ten.
Read full review of SentinelOne Singularity Complete »
Prathamesh Samant
Presales Manager at a computer software company
The technical support from SentinelOne Singularity MDR rates at 7.5 out of 10.
Read full review of SentinelOne Singularity MDR »
Aaron Riley
Systems Administrator at a government
The technical support team is prompt.
Read full review of SentinelOne Singularity Complete »
Tony Tuite
Consultant at a tech services company
Technical support is provided for us through SolarWinds, and they're very knowledgable.
Read full review of SentinelOne Singularity Complete »
Nikhil_Patil
IT Developer at a construction company
I rate technical support eight out of ten, indicating satisfaction with the support provided.
Read full review of SentinelOne Singularity Cloud Security »
Anonymous User
IT Infrastructure Manager at a training & coaching company
I did not have the opportunity to contact them because I had almost no issues.
Read full review of SentinelOne Singularity Complete »
Anonymous User
Cybersecurity Manager at a comms service provider
I rate SentinelOne support eight out of 10. SentinelOne offers excellent support.
Read full review of SentinelOne Singularity Complete »
Stephen Poot
Network and Security Engineer at a energy/utilities company
One of the nicest things about SentinelOne is their support. I never met a company which gives such fast, great...
Read full review of SentinelOne Singularity Complete »
Anonymous User
Managing Partner at a tech services company
The solution's technical support is knowledgeable and straightforward.
Read full review of SentinelOne Singularity Cloud Data Security »
Anonymous User
IT Manager at a sports company
Their support is good. Whenever we have doubts, we get proper support. We connect with them and resolve the issue. I...
Read full review of SentinelOne Singularity Cloud Security »
Kevin Thompson.
Director of information technology at a legal firm
The technical support provided for SentinelOne Singularity Complete is a seven out of ten because the team takes...
Read full review of SentinelOne Singularity Complete »
Lindsay Mieth
CISO at a religious institution
Technical support has attended to our issues quickly and with a good sense of the need to communicate continually...
Read full review of SentinelOne Singularity Complete »
Anonymous User
CSO
I would say technical support from SentinelOne is excellent. Everyone in SentinelOne is known to us for the last many...
Read full review of SentinelOne Singularity Complete »
Anonymous User
Engineer II, Enterprise Client Support at a media company
Customer service and our TAM are both very good. They are responsive and have never been unable to answer a question...
Read full review of SentinelOne Singularity Complete »
Jason Liu
System Administrator at a renewables & environment company
When I ran into the Windows 32-bit issues, I contacted support. I've also contacted them here or there for a few...
Read full review of SentinelOne Singularity Complete »
Mohsinoddin Mohammed
Information Security Principal at a venture capital & private equity firm
Customer support has been generally good for us, and most questions are handled properly. The platform is stable, so...
Read full review of SentinelOne Singularity Complete »
GururajDoni
Mssp architect at a tech services company
The solution's technical support is knowledgeable.
Read full review of SentinelOne Singularity Identity »
Anonymous User
Senior Systems Engineer at a tech services company
The product’s support team is excellent, especially the back-end support.
Read full review of SentinelOne Vigilance »
Marc McGrath
Chief Information Officer at a tech services company
We have not had any incidents where we have had to contact them for an emergency. There were no ransomware outbreaks...
Read full review of SentinelOne Singularity Complete »
Mohammad Ali Khan
Director at a tech services company
I have not used their technical support. My engineers have used it, and their feedback about the support has been...
Read full review of SentinelOne Singularity Complete »
Anonymous User
Data Analyst at a legal firm
The technical support has been very helpful and responsive. I had no issues, and I am very happy with the outcome.
Read full review of SentinelOne Singularity Identity »
Anonymous User
Director or IT Security at a educational organization
I have not personally contacted them, but my team has contacted them. Especially during deployment, they were very...
Read full review of SentinelOne Singularity Complete »
Anonymous User
Works at a comms service provider
I've contacted technical support in the past. The quality is good. However, sometimes their staff don't know the...
Read full review of SentinelOne Singularity Cloud Security »
Mohit Dhingra
Senior Vice President IT at a tech services company
The technical support is excellent.
Read full review of SentinelOne Singularity Complete »
Anonymous User
Head of Information Technology at a healthcare company
Support is very good, and their help is immediate.
Read full review of SentinelOne Singularity Complete »
Anonymous User
Solutions Engineer at a tech services company
The product's support is great. If my company faces a zero-day attack, the engineering team will engage to extend the...
Read full review of SentinelOne Vigilance »

Review 1 of 30

MichaelNdwiga
IT Officer at a healthcare company
It takes a lot of time to get through the support.
Read full review of Comodo Advanced Endpoint Protection »
Timothy Muriithi
Chief Information Officer at a tech consulting company
I haven't contacted Comodo support yet. Mostly, I'm getting help from videos and forums. I can check other queries...
Read full review of Open EDR »
Muhammad Waziruddin Ansari Ansari
Technical Account Manager at a tech services company
The technical support is great. They respond to questions very fast and in a very good manner. Whenever we have an...
Read full review of Comodo Advanced Endpoint Protection »
KrishnaKumar12
Managing Director at a security firm
The solution's technical support was fair enough since, at times, the support team takes time to respond. I rate the...
Read full review of Comodo Advanced Endpoint Protection »
SAMUELMWANGI
Director at a tech vendor
We have no prior experience with technical support. I can't speak to how helpful or responsive they are. I've never...
Read full review of Comodo Advanced Endpoint Protection »
Donald Baldwin
Principal Enterprise Architect at a tech consulting company
We very rarely have to use technical support, but when we've had to call them it's not been an issue. It's pretty quick.
Read full review of Comodo Advanced Endpoint Protection »
Navin Mohinani
CEO at a tech services company
The technical support from Xcitium should be improved more. Users pay $60 per user per year, and in case there is an...
Read full review of Comodo MDR »
Bernardo Murillo
Director De Netquatro at a non-tech company
When I have issues, I contact the support team. I do not have any issues with support. Support is good.
Read full review of Comodo cWatch »
CHATHURANGA-JAYAWEEEA
Product Security at a tech services company
I've contacted support in the past for patch requests. They have been fine in terms of support. Typically, within...
Read full review of Comodo Advanced Endpoint Protection »
MuratGun
IT Director at a consultancy
Our organization seeks out customer support directly and also indirectly through product partners. I would rate the...
Read full review of Comodo Advanced Endpoint Protection »
Anonymous User
Senior Technical Product Manager at a tech services company
I am happy with their support. We had some configuration issues in past, and their support was quick and helpful. I...
Read full review of Comodo Advanced Endpoint Protection »
Anonymous User
Owner
The solution’s technical support is really good.
Read full review of Comodo RMM »
Anonymous User
Chief Information Technology Officer at a engineering company
The tool's technical support is active and very responsive.
Read full review of Comodo MDR »
Ishan Kukreti
Director at a security firm
The technical support is fabulous. I rate the technical support a ten out of ten.
Read full review of Comodo RMM »
Rajesh-Singh
CEO & MD at a tech services company
The technical support of the solution is okay. I'd rate it seven out of ten. Sometimes some of the customer care reps...
Read full review of Comodo cWatch »
Vipin Garg
Co-Founder at a tech services company

Read full review of Comodo cWatch »
Anonymous User
Technical Sales Specialist at a comms service provider
The support comes through for any needs we have. The support team is very effective.
Read full review of Comodo Advanced Endpoint Protection »
Ishan Kukreti
Director at a security firm
Customer support is generally satisfactory but could be improved, especially in terms of response time. Overall, it...
Read full review of Comodo Advanced Endpoint Protection »
Krzysztof Noga
Information Security Administrator at a government
The technical support services are good.
Read full review of Comodo Advanced Endpoint Protection »
Muhammad Waziruddin Ansari
Consultant at a consultancy
The technical support is impeccable. Whenever I reach out via email regarding any issues or inquiries, especially...
Read full review of Comodo MDR »
Anonymous User
I.T. Specialist at a comms service provider
Their technical support was average.
Read full review of Comodo Advanced Endpoint Protection »

Review 1 of 21

Technical Support

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