Compare Seqrite vs SOTI

Seqrite

Based on 28 reviews.

SOTI

Based on 54 reviews.

Sample Customers

HawkkEye mSuite

Fino Payments Bank, Akij Group, Dhanush Infotech

SOTI MobiControl

Citizen Mexico, Sanctuary Housing, PENINSULA HOTELS, East Orange High School, Andrews Distributing, Amey Plc, American Airlines

Popular Solutions

Seqrite Endpoint Security

5 reviews

Seqrite Antivirus

1 reviews

Seqrite Endpoint Security Cloud

1 reviews

SOTI MobiControl

7 reviews

SOTI XSight

2 reviews

Top Industries

Computer Software Company

13%

Comms Service Provider

12%

Manufacturing Company

10%

Financial Services Firm

Manufacturing Company

15%

Computer Software Company

13%

Retailer

Comms Service Provider

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

ManishKumar14
DGM IT at Seth Anandram Jaipuria Group of Educational Institutions
Seqrite Endpoint Security protects individual machines, servers, and emails against malware, viruses, and spam attacks.
Read full review of Seqrite Endpoint Security »
Rishad Ahmed
Network Security Engineer at Exprezer Infotech

Read full review of Seqrite Endpoint Security Cloud »
Rishad Ahmed
Network Security Engineer at Exprezer Infotech
We use the solution for security.
Read full review of Seqrite Antivirus »
Arvind -Kumar
Head IT at NorthSYS Integrators

Read full review of Seqrite UTM »

Review 1 of 4

Shailesh S. Moogi
Regional Manager Presales & Training at QodeNext India Private Limited
The typical use case for SOTI MobiControl is to manage mobile devices.
Read full review of SOTI MobiControl »
Ronnayot Leangumnuay
Chief Solutions and Services Officer at OGA SynCom Co., Ltd.
I use SOTI XSight to gain more visibility on our devices. It allows me to check the online or offline status and the...
Read full review of SOTI XSight »

Review 1 of 2

Customer Service

Nisar Ahmed Bellary
Senior Executive Talent Acquisition at Accion Labs
My company has used Seqrite's technical support multiple times in the past. Based on my observation, Seqrite's...
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RamRaju
Cofounder & Director of Operations at Maanyam
The tool's tech support is responsive, and I have no complaints about them.
Read full review of Seqrite Antivirus »
Rishad Ahmed
Network Security Engineer at Exprezer Infotech
Support is very good.
Read full review of Seqrite Endpoint Security Cloud »
Louis Iwhiwhu
Senior IT Specialist (SAP & Infrastructure) at a manufacturing company
Technical support is good. They have a platform online where you can reach out to technical support.
Read full review of Seqrite Endpoint Security »
Rishad Ahmed
Network Security Engineer at Exprezer Infotech
The solution has no issues currently, but if I have trouble, I raise the ticket, and their technical team quickly...
Read full review of Seqrite Endpoint Security »
Sandeep_Maurya
Manager, Information Technology at DSK Legal
I contacted the product's support team to discuss NAS storage-related issues, and it took them three to four weeks to...
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Vineet Mampilly
Head Of Information Technology at Luthra Group LLP
The technical support is good.
Read full review of Seqrite Endpoint Security »
ManishKumar14
DGM IT at Seth Anandram Jaipuria Group of Educational Institutions
The solution’s technical support is satisfactory.
Read full review of Seqrite Endpoint Security »
RamRaju
Cofounder & Director of Operations at Maanyam
The customer service has a good team. In India, they have a good contact center who are responsive and good.
Read full review of Seqrite Endpoint Security »
Shalabh Nigam
IT Service & Support Lead at Tech Comp Solutions
Support is locally managed in a call center in India. Once an issue is submitted, they are very proactive in...
Read full review of Seqrite Endpoint Security »
Anonymous User
Founder And Sales Force Architect at Concretio Apps
There is zero support. They will blame you, say that your machine is faulty, or your internet is faulty, but "there...
Read full review of Seqrite Endpoint Security »
Anonymous User
Manager IT at a healthcare company
We have not needed to use technical support, we were able to handle everything ourselves.
Read full review of Seqrite Endpoint Security »
Anonymous User
IT Manager at a manufacturing company
Technical support is weak and has trouble solving issues. Every time we contact support, they communicate remotely...
Read full review of Seqrite Endpoint Security Cloud »
Viji Velayudhan
Assistant Manager at HPPL
The solution's tech support team is good.
Read full review of Seqrite Endpoint Security »
HarpritSingh
Assistant It Manager at Surat Marriott Hotel
Seqrite's technical support is satisfactory.
Read full review of Seqrite Endpoint Security »
Abhishek Darekar
Information Security Manager at Lyra Network
I have not needed technical support.
Read full review of Seqrite Endpoint Security »
Emeliano Torralba
IT analyst at a security firm
I did contact the solution's technical support team. It was included in the proposal stating that Seqrite Endpoint...
Read full review of Seqrite Endpoint Security »
Arvind -Kumar
Head IT at NorthSYS Integrators
The customer service and support are not bad. It is okay.
Read full review of Seqrite UTM »
Anonymous User
Solutions Architect at a tech services company
We have yet to escalate questions to technical support. However, during the procurement cycle, we did find the...
Read full review of Seqrite Endpoint Security »

Review 1 of 19

Norman Chan
Business Development & Service Director at UDS Data Systems Limited
The tech support is not helpful.
Read full review of SOTI MobiControl »
Manikandan Ganesan
System Engineer at Saudia Aerospace Engineering Industries
I rate customer service and support as ten. They are always there and helpful, always answering effectively.
Read full review of SOTI MobiControl »
Norman Chan
Business Development & Service Director at UDS Data Systems Limited
If a customer goes directly to SOTI support, sometimes they can't solve the problem immediately. Usually in Hong...
Read full review of SOTI MobiControl »
Nizar Benslimane
Director and General Manager at Teledyne
We are certified and we offer good support. The support from SOTI MobiControl is helpful.
Read full review of SOTI MobiControl »
Mario Car
Account Manager at Bidvest Mobility
I don't deal with them directly, but our dedicated MDM Guardic team does. The team did mention that initially, it...
Read full review of SOTI MobiControl »
Matteo Strangio
Technical Officer at Strangio
The customer service and support are good. They resolved my issues very easily. The support is very user-friendly....
Read full review of SOTI MobiControl »
Eric Joly
Project Integration Engineer at Zetes
The customer service is okay.
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Abbasi Poonawala
Chief Enterprise Architect at Alinma Bank
SOTI has good technical support. They have offices with Canada-based companies and offices across different...
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Phuong Soksambo
System Administration Unit Manager at a financial services firm
I have experience with technical support. They are quite good. Also, they very quickly understand the issues and what...
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Amit-Sarkar
Apple Mobility Service Manager at ZONES PVT LTD
The solution’s technical support is pretty good.
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Anonymous User
Mobile Device Management at a transportation company
I give support 1/10.
Read full review of SOTI MobiControl »
Albert Haynes
Senior Analyst Service Management at a transportation company
Technical support is excellent. They are knowledgeable and responsive. I'd rate them as excellent - a full ten out of...
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JohnDeWerd
Storage Engineer at a computer software company
Their enterprise support is very attentive and very good.
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Susan Neuder
Site Lead - Lancaster Facility at a retailer
So far, tech support has been very good. They're responsive and they've been able to provide solutions to the issues...
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Anonymous User
Director, IT Services at a manufacturing company
Like anywhere else, if you can get past the first-tier agents who are reading off a script, SOTI technical support is...
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Anonymous User
IT Support Manager at a wholesaler/distributor
Technical support is great, and we have found them to be helpful.
Read full review of SOTI MobiControl »
KanchanaGiragama
Senior Technical Support Engineer at Safe Project Pvt Ltd
The technical support team resolves the issues daily and provides continuous support.
Read full review of SOTI MobiControl »
Anonymous User
Account Manager at a retailer
SOTI MobiControl has technical support, and users can email them through a dedicated email address for support. On a...
Read full review of SOTI MobiControl »
Nicholas Cardinal
Software Developer at a construction company
I believe I did reach out to them once. They got to it quickly and resolved my issue.
Read full review of SOTI MobiControl »
Ronnayot Leangumnuay
Chief Solutions and Services Officer at OGA SynCom Co., Ltd.
Customer service is good, but sometimes it is challenging to reach them promptly during urgent situations.
Read full review of SOTI MobiControl »
Anonymous User
Senior Administrator at a tech vendor
The support is very good from SOTI MobiControl. They have good knowledge and are quick to respond.
Read full review of SOTI MobiControl »
Anonymous User
IT Engineer at a transportation company
Technical support is pretty good. The response time is good and the results were that the cases I had were solved....
Read full review of SOTI MobiControl »
Anonymous User
Team Lead - Mobile Applications at a tech company
Customer Service: Customer service is good but there is lack of technical support for older versions. For every fix...
Read full review of SOTI MobiControl »
Anonymous User
Industry Analyst
Customer Service: Customer Service has been great, it is easy to get in contact with SOTI for questions or issues,...
Read full review of SOTI MobiControl »
Anonymous User
Business Manager
Customer Service: Very good. Technical Support: Very Good.
Read full review of SOTI MobiControl »
Anonymous User
Business Manager
I would give technical support a rating of 9/10.
Read full review of SOTI MobiControl »
Anonymous User
IT Analyst at a manufacturing company
Technical support has been good. They're very responsive. We had basic support before, but now we have the Enterprise...
Read full review of SOTI MobiControl »
Suresh Krishn M
Associate I Android Product Validation Engineer at a tech vendor
Currently, I haven't escalated any issues to technical support because we have given a good product and good...
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Anonymous User
CTO at a computer software company
We have Enterprise Support. We have additional support because we are one of their large customers. We have access to...
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Chris Gross
Account Manager at a computer software company
SOTI tech support is solid.
Read full review of SOTI MobiControl »

Review 1 of 30

Technical Support

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