SOTI MobiControl Reviews

SOTI MobiControl offers an ROI of approximately $4 for every $1 invested, saving time and labor costs. Companies highlight the tool's ability to enhance efficiency and avoid costs by securing devices and managing mobile inventories. It also helps in cost savings by tracking data consumption and avoiding roaming charges. While some find it indispensable for security, others experience moderate returns and express challenges in quantifying its financial benefits precisely.

SOTI MobiControl's pricing varies significantly based on deployment size and needs, with annual license fees being standard. Larger implementations benefit from volume discounts, making it more affordable. Initial setup costs can be high, and additional fees may apply for extra features. Compared to competitors like Microsoft Intune, SOTI is often seen as reasonably priced, though its pricing can fluctuate due to regional differences and specific client requirements. Many users consider it cost-effective considering its robust features.

• "You need to secure a license on a per-device basis."
• "It is an expensive product."
• "The product is reasonably priced at the moment."

Organizations primarily use SOTI MobiControl for managing mobile devices, tracking and monitoring activity, and enhancing device security. They implement it across various sectors including transportation, retail, construction, and government. This encompasses managing Android, iOS, and Windows devices, enabling remote support and software deployment, controlling applications, and securing corporate devices. Many users deploy SOTI MobiControl for inventory management, logistics, remote monitoring, and communication facilitation within businesses and field operations.

SOTI MobiControl's customer service is praised for being accessible and helpful, especially for those with Enterprise Support. While technical support receives mixed reactions, many find it responsive and knowledgeable, providing timely solutions. Some users experience challenges with resolution speed and initial contact but note improvements with escalation. Support is available globally, offers several options, and is equipped to handle diverse issues efficiently. There is room for enhancement, primarily in the responsiveness and initial support tier.

Users found SOTI MobiControl's initial setup generally straightforward, with variations in complexity based on experience and deployment type. The cloud version is easier compared to on-premises, which can pose challenges with networking and configuration. Some rely on supportive staff or engineers for setup, and involving multiple people is common for comprehensive deployment. The configuration process can vary significantly in duration depending on specific needs, ranging from hours to several weeks.

Many find SOTI MobiControl scalable, handling thousands of users and devices effectively. It supports growth by adding licenses and adjusting hardware. Most report no issues when meeting requirements, though some mention challenges related to server upgrades and license management. The cloud version eases expansion, and its high user-friendly nature suits diverse business needs. Redundancy improvements are suggested for reliability. Users rate scalability highly, demonstrating its capability to serve large-scale operations seamlessly.

Many users find SOTI MobiControl stable, although some have faced issues like device unresponsiveness, problems with Android devices, and challenges with updates. Most resolve minor issues swiftly, and stability ratings vary from six to ten. Some experience sporadic bugs or crashes, especially with the newest version. Support is effective, and many endorse its stability, even when handling numerous devices. Stability improvements are noted, though occasional configuration and update delays affect some users.