


Find out in this report how the two Enterprise Mobility Management (EMM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
Everything we've gained from it makes my job easier day after day, and I see value in it as an engineer.
Microsoft Intune not only saves costs by reducing the number of personnel needed but also offers a comprehensive solution for managing laptops, applications, security, individual access, and enrollment.
With Microsoft Intune, tasks such as device provisioning, policy deployment, application delivery, and compliance enforcement require less manual effort than in more traditional management models.
The time saved includes processes such as software installation, as previously we needed to take a user device remotely, but with Kandji, we can initiate software installation from the back end, which is a significant time saver.
We went from one hour for resolution time per device to 15 minutes, allowing us to save more than 50 hours of support time in a year.
I have seen a return on investment with Kandji, estimating that time saved is at least 20 to 30%, as individuals do not have to figure out which security updates to carry out themselves since the notification is pushed for them to review and install.
SOTI MobiControl brings ROI for customers, as they can save significantly by cutting travel costs to manage devices.
When a support ticket is submitted, it directly reaches someone with Intune support expertise.
When I contacted Microsoft, they had the same expertise, if not more, which is phenomenal because I felt heard and my problem was solved.
Sometimes, the support provided is excellent, and the representative is knowledgeable, while other times, the service needs improvement.
The customer support at Kandji is phenomenal and is the best I have experienced from any vendor.
The customer support is the best I have ever seen.
You just go to the help section and can chat directly to get instant support.
Sometimes it is challenging to reach them promptly during urgent situations.
They are always there and helpful, always answering effectively.
Currently, I haven't escalated any issues to technical support because we have given a good product and good approach.
The scalability of Microsoft Intune is ten out of ten.
Ideally, we want to automatically segregate devices based on user properties like primary use, but currently, dynamic groups seem limited to device properties.
It supports organizations with 200 endpoints and those with more than 15,000 endpoints.
Kandji's scalability is quite good, though I do see a concern once organizations start getting really large and need more flexibility.
I think Kandji is a perfect choice for growing small companies that become medium-sized or even bigger.
Kandji's scalability is perfect, as my organization grew from 180 to almost 300 devices with no bottlenecks.
I rate the scalability of SOTI MobiControl as nine out of ten.
Once enrolled, devices are easily controlled from anywhere.
SOTI MobiControl is scalable and can be expanded as needed.
We have not experienced downtime, bugs, or glitches.
It appears Microsoft Intune undergoes changes without informing customers.
In my experience, Microsoft Intune is a stable platform as it is a cloud-based service, and updates are regularly delivered by Microsoft.
I rate the stability of SOTI MobiControl as nine out of ten.
I find SOTI MobiControl stable.
SOTI MobiControl is stable enough, and I have not experienced any downtimes or performance issues with it.
Features like unlocking devices sometimes fail, and the support offered for other operating systems is insufficient.
There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now.
Many third-party companies offer single-pane-of-glass reporting that shows you what your update environment looks like, how your patch is doing, application status, etc., but Intune's reporting is not intuitive.
The simplicity and straightforwardness are its strongest attributes.
However, it often takes more than thirty minutes to execute the command, and sometimes it fails.
I hope there is an easier way to sandbox people's bring your own device devices because when we're doing SOC 2, it really wants us to sandbox things so that if someone were to take a device that is not ours, we could delete just our data off there and not theirs.
They need to integrate more with local resellers so they can fetch information from ISP providers and allow for a more detailed overview of device usage, such as internet packages.
Improvements are needed in UI aspects and in making the enrollment process simpler.
The solution is currently the most advanced EMM in the market and sits in the highest tier because other competitors are not growing as effectively.
Introductory professional services, like a fast-track service, were included with our E5 membership, and there have been no additional costs.
The Intune suite and add-ons, such as batch management and remote help, are costly.
It costs approximately forty euros per user per month.
It is cheap.
The pricing is not published publicly, requiring interaction with sales representatives for details.
While it might be on the expensive side compared to Jamf Pro, it is closer in pricing to other MDMs such as Microsoft Intune, which comes with the EMS E3 license.
For larger volumes, the cost per device is not expensive, but it becomes costly when the volume is lower.
I rate the pricing as an eight, which indicates it is on the more expensive side.
Intune excels in configuration and compliance management for Windows 10, ensuring devices receive timely updates and adhere to organizational standards.
Dynamic groups allow us to set conditions for automatic membership, eliminating the need for user intervention or manual review and ensuring a seamless workflow.
Windows Autopatch is the most valuable because it removes the burden of patch management.
Kandji has impacted my organization positively by definitely increasing security because it notifies you when an update is ready to be installed, and if you do not install it within a reasonable time frame, it would automatically install it.
It is reliable, a modern approach to managing Apple devices, and with features in blueprints, smart apps, and consistently reliable performance, I do not think Jamf really comes close.
The Auto Apps function is brilliant. It takes 20 seconds to push out a new app, and it automatically updates. This function really saves time.
It is valuable for deploying new software components, security patches, and other updates effortlessly through scheduled configurations.
The geofencing feature is particularly beneficial as it alerts us whenever a device exits a specified region, enhancing our security measures.
It allows me to easily view portals, add products, and push files quickly.
| Product | Mindshare (%) |
|---|---|
| Microsoft Intune | 23.8% |
| Kandji | 1.4% |
| SOTI MobiControl | 4.8% |
| Other | 70.0% |


| Company Size | Count |
|---|---|
| Small Business | 154 |
| Midsize Enterprise | 59 |
| Large Enterprise | 181 |
| Company Size | Count |
|---|---|
| Small Business | 6 |
| Midsize Enterprise | 5 |
| Large Enterprise | 6 |
| Company Size | Count |
|---|---|
| Small Business | 20 |
| Midsize Enterprise | 12 |
| Large Enterprise | 24 |
Microsoft Intune is a cloud-based service designed for device management, security, and compliance. It supports automation and facilitates endpoint management for Windows, iOS, and Android devices, ensuring data protection and efficient policy enforcement.
Microsoft Intune offers seamless integration with tools like Windows Autopilot to automate device setup and deployment. Integrated with Azure Active Directory, it enhances policy management while providing robust reporting and analytics tools for compliance tracking. Despite its intuitive interface aimed at simplifying navigation and device security management, there are challenges such as compatibility issues with Linux and Mac, limited policy support for Android, and demands for better third-party integration. It's widely used for both corporate-owned devices and BYOD scenarios in dynamic IT environments.
What are the key features of Microsoft Intune?In industries such as finance and healthcare, Microsoft Intune is implemented to ensure data protection and compliance with regulatory standards. Manufacturing sectors utilize Intune for managing a distributed workforce across global locations, while educational institutions employ it to secure and manage devices in learning environments supporting both students and faculty.
Kandji offers a comprehensive device management platform, ideal for managing Apple devices. Its intuitive interface and automation streamline device workflows, enhancing security and ease of use.
Kandji stands out with its efficient administration of iOS and Mac devices, featuring a user-friendly interface, exceptional support, and reliable management capabilities. The intuitive blueprinting aids in remote device management, while automated functions streamline workflows. Users benefit from time-saving features like app deployment and updates. Although it could improve its application suite, flexibility, and support for Windows and Android, it remains a favored choice for its ability to manage large-scale environments efficiently, automating updates and securing endpoints. Users appreciate the seamless setup and impactful operational management.
What are the standout features of Kandji?In industries focusing on Apple devices, Kandji proves invaluable. Its application in device administration, app deployment, policy enforcement, and endpoint security makes it a preferred MDM platform, offering solutions tailored to manage device enrollments and enhance security, thus supporting businesses in maintaining streamlined operations.
SOTI MobiControl efficiently manages devices, offering remote control, geofencing, and secure content distribution, supporting Android, Windows, Linux, and IoT devices.
SOTI MobiControl streamlines device management with features like app deployment, file sync, and remote configurations. It supports comprehensive device security and enhanced operational efficiency, crucial for diverse platforms including mobile and IoT devices. However, its interface and documentation could improve, and challenges in custom reporting and containerization exist. Enhancements in integration with iOS, Windows, and training materials could increase value for users.
What are the most important features of SOTI MobiControl?
What benefits and ROI should users expect from SOTI MobiControl?
SOTI MobiControl is implemented in sectors like transportation, retail, and logistics for device management, software deployment, and security. It facilitates communication and inventory management, significantly aiding companies in application control, patch management, and reducing manual processes. Supporting both on-premise and cloud deployment, it caters to medium to large enterprises.
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