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Jamf Pro vs Kandji comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 9, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Enterprise Mobility Management (EMM)
1st
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
265
Ranking in other categories
Configuration Management (2nd), Remote Access (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
Jamf Pro
Ranking in Enterprise Mobility Management (EMM)
2nd
Average Rating
9.6
Reviews Sentiment
8.1
Number of Reviews
107
Ranking in other categories
Mobile Device Management (MDM) (1st)
Kandji
Ranking in Enterprise Mobility Management (EMM)
17th
Average Rating
7.0
Reviews Sentiment
7.7
Number of Reviews
1
Ranking in other categories
Vulnerability Management (46th), Mobile Device Management (MDM) (7th), Endpoint Detection and Response (EDR) (54th)
 

Featured Reviews

Joseph Merusi - PeerSpot reviewer
Everything has worked better since we started using it
Sometimes the syncing is inconsistent. I'm confident that the devices are checking in every eight hours, but sometimes the devices aren't picking up the settings as quickly as I would expect. Some features haven't been updated in a while, and Microsoft doesn't seem interested in developing them. Unless you talk to an engineer, you don't know whether there will be an update. There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now. Some reporting areas still need development. For example, I noticed that the reporting for driver updates is still confusing.
Pete C - PeerSpot reviewer
Customizable with a self-service portal and a good security posture
Policies enabled for self-service should have keywords attached, so that multiple search terms can direct to a single preferred result, without having to clutter the description field. The new remote support tool is still lacking features compared to other industry solutions. There is no built-in functionality for tracking changes over time for multiple devices. All patch reporting is only a current snapshot. The password management tools are fairly outdated. The web console (GUI) is slow with maddening UI/UX inconsistencies.
Amit-Sarkar - PeerSpot reviewer
An easy-to-manage and deploy solution, but it should provide open customization
You don't need a certification or great knowledge to manage and deploy the solution because it's not complex. It's a very easy plug-and-play solution where you can just enroll the devices and choose the features you want. Kandji doesn't require much customization because it has built-in features that we have to create manually otherwise.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The central administration con dashboard is very easy to use and provides very good oversight on all that needs to be monitored."
"I like how Intune brings everything into one place. For example, you can set up conditional access to applications and devices inside Intune. I also like the segregation inside the Intune devices. You can segregate them by Windows, iOS, iPadOS, macOS, and Android. You can sort it by platform, so you don't need to go into the devices section."
"The most valuable includes managing everything from a single console."
"The insights, even though we're talking about charts and graphs, are super valuable to customers who might not otherwise know what's in their ecosystem or the current state of things within their ecosystem."
"Microsoft Intune scales very effectively with our growing needs."
"The main advantage is that Intune performs its intended functions effectively."
"The solution is stable."
"Intune makes our organization more secure and flexible. We can onboard new employees faster and more securely. We are a governmental organization with strict regulations, and Intune helps us comply with those requirements."
"The Self Service feature, which allows us to make apps available to our staff and students was essential."
"I have found the most valuable feature to be the policies."
"The DEP enrollment is quite good. We're planning to migrate to the Jamf cloud this month."
"Being able to easily deploy apps and patches to our client computers with minimal hands-on time from our techs has been huge."
"I can set policies to manage devices by many variables OR keep it simple by leveraging DEP to assign new devices the standard apps."
"The time that we save in hours for new deployments, redeployments, application upgrades and OS upgrades more than makes up for the cost of the product."
"To have a zero-touch setup for the Macs and iPhones is more valuable than one can think."
"It offers professionals an endless amount of possibilities to keep users and the company happy."
"It's a very easy plug-and-play solution where you can just enroll the devices and choose the features you want."
 

Cons

"The worst aspect is the reporting."
"Microsoft Intune's support for Mac devices is lacking and could be improved."
"Customer service used to be better. In the last couple of years, support has not been very good, even with Premier and Premium support. It's been very hit-or-miss."
"Sometimes the syncing is inconsistent. I'm confident that the devices are checking in every eight hours, but sometimes the devices aren't picking up the settings as quickly as I would expect."
"Customer service used to be better, but as we are nearing the end of the contract, the focus on investing in us as a customer has diminished. It is what one would expect in such a situation."
"A detailed device diagnostic feature is missing. Also, operating system deployment and imaging are missing."
"The pricing can be expensive if you are not combining it with other products."
"It just doesn't handle software updates well at all by itself. You need to be a scripting wizard to make those happen properly, or you use third-party tools. The Windows feature updates are very difficult to implement. I would like to see a proprietary built-in remote control tool. I know that they have Team Viewer integrated, but it is not seamless. It would be nice if they had a seamless remote desktop capability directly from the Intune console."
"Jamf Pro could be improved by providing more out-of-the-box integration with other systems such as Active Directory, Single Sign-On (SSO) solutions, and other IT management tools."
"I'm not exactly sure where it could be improved off the top of my head, but there is room for improvement."
"The integrated patch feature is good but needs some tweaking."
"One feature or improvement that would be awesome is some sort of mobile app from Jamf that can be used to alert admins of custom alerts."
"For Windows, we have a reset option. We'd that option available for Mac."
"I would like to see tighter integration with Jamf Protect in the future releases of Jamf Pro."
"For patch management in Jamf, two Smart Groups are required as patch policies cannot be scoped as of now. This is not a major issue, as there is a great workaround by using a wrapped "member of" duplicate Smart Group. However, being able to avoid two Smart Groups for patch management would be nice."
"The list of applications for patch management isn't sufficient."
"Kandji should give open customization."
 

Pricing and Cost Advice

"Intune is included in the Microsoft 365 licensing package that we have."
"Generally, we get favorable discounts, so it's not too bad. Obviously, we're looking at decreasing those wherever we can to bring value back to the public purse because it's all charity based. It's all publicly funded."
"Intune is linked with Microsoft. We can deploy the Microsoft E365 license to users by Intune. There are different types of licenses, such as device administrator licenses, E5 licenses for device enrollment manually, and P1 and p2 licenses for device enrollment automatically. These are the licenses required for the administration."
"The price could be better."
"Microsoft's licensing is more flexible and adaptive than its competitors."
"I would rate the price a four out of ten with ten being the most expensive."
"There is a cost benefit of using Microsoft Intune because of the packaging with other Microsoft products."
"The pricing is not cheap, especially with inflation. They've had to increase their prices. It's not excessive, but alright."
"Setup and licensing prices are getting to be too high."
"The licensing costs for this solution are high."
"The cost of any licensing is certainly outweighed by the time saved from manually managing Apple devices."
"JumpStart looks a little bit pricey; however, it is worth every penny."
"With respect to pricing, Jamf Pro is the better bet."
"The setup cost is in the training, which is the most important step of your journey."
"If you have the in-house capability to support Jamf, then paying for onboarding / JumpStart training is a no brainer."
"We have signed a licensing contract for three years. There is an option to buy an annual license subscription, but we opted for three years as it came with a 25% or 30% discount."
"Users have to pay a yearly licensing fee for Kandji, which is expensive."
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Top Industries

By visitors reading reviews
Educational Organization
19%
Computer Software Company
12%
Financial Services Firm
8%
Manufacturing Company
8%
Educational Organization
38%
Computer Software Company
10%
Financial Services Firm
7%
University
6%
Computer Software Company
14%
Financial Services Firm
13%
University
7%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What do you like most about Jamf Pro?
The most valuable features of Jamf Pro for me are the device locator, which helps find missing iPads, and the ability...
What is your experience regarding pricing and costs for Jamf Pro?
The pricing structure is one of the cons. However, the licensing model is simple and easy to manage from an MSP persp...
What needs improvement with Jamf Pro?
The biggest area for improvement is the price and the structure of Jamf's onboarding process, especially the mandator...
What do you like most about Kandji?
It's a very easy plug-and-play solution where you can just enroll the devices and choose the features you want.
What is your experience regarding pricing and costs for Kandji?
Users have to pay a yearly licensing fee for Kandji, which is expensive.
What needs improvement with Kandji?
Kandji should have certification experience, which they don't have. Kandji should give open customization. Most custo...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
JAMF Software Casper Suite
No data available
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Xero, National Geographic, Oxford University, Via, University of Wisconsin-Eau Claire, Fallon, Cabela's
Information Not Available
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