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Jamf Pro vs Kandji comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 9, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Enterprise Mobility Management (EMM)
1st
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
247
Ranking in other categories
Configuration Management (2nd), Remote Access (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
Jamf Pro
Ranking in Enterprise Mobility Management (EMM)
2nd
Average Rating
9.6
Reviews Sentiment
8.1
Number of Reviews
107
Ranking in other categories
Mobile Device Management (MDM) (1st)
Kandji
Ranking in Enterprise Mobility Management (EMM)
17th
Average Rating
7.0
Reviews Sentiment
7.7
Number of Reviews
1
Ranking in other categories
Vulnerability Management (45th), Mobile Device Management (MDM) (7th), Endpoint Detection and Response (EDR) (56th)
 

Featured Reviews

Joseph Merusi - PeerSpot reviewer
Everything has worked better since we started using it
Sometimes the syncing is inconsistent. I'm confident that the devices are checking in every eight hours, but sometimes the devices aren't picking up the settings as quickly as I would expect. Some features haven't been updated in a while, and Microsoft doesn't seem interested in developing them. Unless you talk to an engineer, you don't know whether there will be an update. There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now. Some reporting areas still need development. For example, I noticed that the reporting for driver updates is still confusing.
Pete C - PeerSpot reviewer
Customizable with a self-service portal and a good security posture
Policies enabled for self-service should have keywords attached, so that multiple search terms can direct to a single preferred result, without having to clutter the description field. The new remote support tool is still lacking features compared to other industry solutions. There is no built-in functionality for tracking changes over time for multiple devices. All patch reporting is only a current snapshot. The password management tools are fairly outdated. The web console (GUI) is slow with maddening UI/UX inconsistencies.
Amit-Sarkar - PeerSpot reviewer
An easy-to-manage and deploy solution, but it should provide open customization
You don't need a certification or great knowledge to manage and deploy the solution because it's not complex. It's a very easy plug-and-play solution where you can just enroll the devices and choose the features you want. Kandji doesn't require much customization because it has built-in features that we have to create manually otherwise.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Autopilot is a feature I really like."
"I like the tool's integration with Apple. Anyone who creates an ID in Intune will get an Apple ID."
"The security-related tools are excellent; these features allow us to secure devices, lock them down, and ensure compliance."
"I like Intune's ability to install software to a device remotely and push policy through the Azure portal."
"Intune provides full visibility into all active mobile device users. If their devices are noncompliant with our security policies, I have the flexibility to update them remotely."
"It's easy to deploy a configuration or policy to a system, especially when you don't have Azure AD. Now we are talking to all these small and medium-sized customers who don't necessarily have an on-premise Windows Active Directory. If they have invested in Office 365 Premium, this functionality becomes available to them."
"It is a helpful tool to manage BYOD policies."
"The ability to switch between Affinity and non-Affinity enrollment is great."
"The most valuable feature is the self-service, which lets users install their preferred application instead of installing all applications and filling the machine with junk."
"I am most excited about a feature that is called User-Initialed Enrollment."
"Apple School Manager integration and access to VPP content made the integration of devices into our fleet flawless and application installation much simpler and faster."
"Jamf Pro is the industry-leading product in its class for managing Macs."
"The most valuable features of Jamf Pro for me are the device locator, which helps find missing iPads, and the ability to remotely manage and disable devices."
"The Smart Groups have been very beneficial for quick reporting when a critical, out of cycle patch is required."
"My team use this solution to provide end-to-end support on our managed Mac fleet. This includes doing OS updates and upgrades, application deployments, configuration settings and outlining."
"There is also zero-day support to all new Apple OS."
"It's a very easy plug-and-play solution where you can just enroll the devices and choose the features you want."
 

Cons

"In terms of what can be improved, I am looking for better enhancements regarding Apple management, not only on the mobile device, but also on the laptop."
"One issue that Inutune can improve is password integration with the BitLocker key option. Another issue is assigning licenses. We can assign the licenses for some users on the BPM side, and our BPS users work on Outlook 365 but cannot access it there. A BPS person can go to the company portal and download Outlook 2016. They could improve the NDIS part to assign a license directly to the BPS person that allows them to install the Intune device manager directly on our system."
"Technical support can be challenging when resources shift, requiring repeated explanations. Support from India sometimes provides information without the right solution."
"It should be simplified. I've worked with many different mobile device management solutions, and Intune is one of the more complex ones. It could be more simplified, and some of it is related to the wording that is being used, such as a configuration profile versus a policy. They really should have had different names to make it less confusing."
"We do not utilize Microsoft customer service and technical support since it is generally a waste of time."
"Sometimes, updating a client policy is very difficult. This needs to be improved."
"I want more secure, reliable, and efficient security policies."
"The time we have to wait to deploy policies has room for improvement."
"One feature or improvement that would be awesome is some sort of mobile app from Jamf that can be used to alert admins of custom alerts."
"The patching can definitely use a little bit of improvement. They should make it a little bit more automated."
"Apple does block certain actions from happening or disallows Jamf from making certain changes."
"The biggest area for improvement is the price and the structure of Jamf's onboarding process, especially the mandatory JumpStart consultation, which can be costly for small organizations."
"The solution needs cheaper training."
"There is still no feature for properly patching T2 Security Chip-enabled Macs."
"The on-going improvements & innovation that Jamf provides over time is something that needs to be maintained, as it is what is needed to fulfill a business & team need at the right time."
"It would be nice if there was a built-in means of renaming computers that worked reliably."
"Kandji should give open customization."
 

Pricing and Cost Advice

"The price could be better."
"The product is offered as part of a Microsoft standard bundle. The pricing can be competitive to Airwatch, and Maas360."
"No one can compete with Microsoft when it comes to price, and the features it is offering."
"It is not a cheap solution. The price for a device when you start using it at a large scale can be improved. It is covered under our enterprise agreement. We pay once a year. I am not aware of any additional costs."
"The pricing needs improvement."
"Intune is included in the Microsoft 365 licensing package that we have."
"Microsoft Intune's pricing is reasonable."
"The solution is cost-efficient."
"Jamf Pro is on the expensive side and could be slightly cheaper."
"The setup is pricey upfront for support and setup."
"Don’t go into a sales call without knowing all the details of your system because Jamf has a ton of tools outside of Jamf Pro to offer and knowing them ahead of time is a must."
"The price of this solution is a bit high but it is worth the money for the features. There is an annual license for the use of this solution."
"Setup and licensing prices are getting to be too high."
"The total ROI is worth every penny."
"This product is surely worth the cost of implementation."
"We have signed a licensing contract for three years. There is an option to buy an annual license subscription, but we opted for three years as it came with a 25% or 30% discount."
"Users have to pay a yearly licensing fee for Kandji, which is expensive."
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Top Industries

By visitors reading reviews
Educational Organization
24%
Computer Software Company
11%
Financial Services Firm
7%
Manufacturing Company
7%
Educational Organization
42%
Computer Software Company
9%
Financial Services Firm
6%
University
5%
Computer Software Company
15%
Financial Services Firm
13%
University
7%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What do you like most about Jamf Pro?
The most valuable features of Jamf Pro for me are the device locator, which helps find missing iPads, and the ability...
What is your experience regarding pricing and costs for Jamf Pro?
The pricing structure is one of the cons. However, the licensing model is simple and easy to manage from an MSP persp...
What needs improvement with Jamf Pro?
The biggest area for improvement is the price and the structure of Jamf's onboarding process, especially the mandator...
What do you like most about Kandji?
It's a very easy plug-and-play solution where you can just enroll the devices and choose the features you want.
What is your experience regarding pricing and costs for Kandji?
Users have to pay a yearly licensing fee for Kandji, which is expensive.
What needs improvement with Kandji?
Kandji should have certification experience, which they don't have. Kandji should give open customization. Most custo...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
JAMF Software Casper Suite
No data available
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Xero, National Geographic, Oxford University, Via, University of Wisconsin-Eau Claire, Fallon, Cabela's
Information Not Available
Find out what your peers are saying about JAMF, Microsoft, Cisco and others in Mobile Device Management (MDM). Updated: March 2025.
845,040 professionals have used our research since 2012.