Jamf Pro vs Workspace ONE UEM comparison

JAMF and Omnissa are both solutions in the Enterprise Mobility Management (EMM) category. JAMF is ranked #2 with an average rating of 9.3, while Omnissa is ranked #3 with an average rating of 7.8. JAMF holds a 13.0% mindshare in EMM, compared to Omnissa’s 10.9% mindshare. Additionally, 97% of JAMF users are willing to recommend the solution, compared to 83% of Omnissa users who would recommend it.

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Oct 1, 2024

Jamf Pro and Workspace ONE UEM are leading device management solutions. Users find Jamf Pro more intuitive and seamless in integration, while Workspace ONE UEM offers broader feature sets, providing substantial value despite higher costs.

Features: Jamf Pro is praised for its robust Apple device management, ensuring smooth deployment and easy integration with existing Apple services. Workspace ONE UEM, on the other hand, excels in its extensive cross-platform support and granular policy controls, benefiting diverse enterprise environments. The main difference lies in user preference towards Jamf Pro for Apple-specific environments versus Workspace ONE UEM for broader, multi-platform management.

Room for Improvement: Jamf Pro users suggest enhancements in scalability and a more streamlined Windows device support system. Workspace ONE UEM users point out a need for a more straightforward initial configuration process and better documentation. The significant difference here is Jamf Pro's focus on improving cross-platform support, whereas Workspace ONE UEM users desire better onboarding resources.

Ease of Deployment and Customer Service: Users praise Jamf Pro for its relatively smooth deployment process and responsive customer support. In contrast, Workspace ONE UEM requires a more complex deployment phase but is supported by excellent technical assistance once configured. The notable difference is Jamf Pro's quicker setup versus Workspace ONE UEM's steeper learning curve offset by supportive service.

Pricing and ROI: Jamf Pro is often seen as cost-effective, with a reasonable setup cost and satisfactory ROI driven by high user satisfaction. Workspace ONE UEM, despite higher initial costs, justifies its price through comprehensive features and strong ROI, especially in diverse device environments. The primary distinction remains the balance of cost versus feature richness, with Jamf Pro being more budget-friendly and Workspace ONE UEM delivering extensive capabilities for its price.

To learn more, read our detailed Jamf Pro vs. Workspace ONE UEM Report (Updated: March 2025).

Buyer's Guide

Jamf Pro vs. Workspace ONE UEM

March 2025

Download the complete report

Helped 845,406 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Microsoft Intune

Mindshare comparison

As of April 2025, in the Enterprise Mobility Management (EMM) category, the mindshare of Microsoft Intune is 34.5%, down from 38.3% compared to the previous year. The mindshare of Jamf Pro is 13.0%, down from 14.0% compared to the previous year. The mindshare of Workspace ONE UEM is 10.9%, down from 13.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Enterprise Mobility Management (EMM)

Featured Reviews

Joseph Merusi

Collaborations engineer at a financial services firm with 1,001-5,000 employees

Everything has worked better since we started using it

Sometimes the syncing is inconsistent. I'm confident that the devices are checking in every eight hours, but sometimes the devices aren't picking up the settings as quickly as I would expect. Some features haven't been updated in a while, and Microsoft doesn't seem interested in developing them. Unless you talk to an engineer, you don't know whether there will be an update. There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now. Some reporting areas still need development. For example, I noticed that the reporting for driver updates is still confusing.

Read full review

Pete C

Senior Infrastructure Engineer at Blue Cross Blue Shield of Illinois

Customizable with a self-service portal and a good security posture

Policies enabled for self-service should have keywords attached, so that multiple search terms can direct to a single preferred result, without having to clutter the description field. The new remote support tool is still lacking features compared to other industry solutions. There is no built-in functionality for tracking changes over time for multiple devices. All patch reporting is only a current snapshot. The password management tools are fairly outdated. The web console (GUI) is slow with maddening UI/UX inconsistencies.

Read full review

Joel Amate

Project Engineer at CTC

The solution is stable, scalable, and offers single sign-on

I give the solution a nine out of ten. I suggest if a person wants to start using Workspace ONE, they should make use of the cloud instance instead of the on-premise instance. There is an on-premise instance available, but the cloud instance is a better option now. I advise them to make use of the cloud instance. This is because management-wise, there is no need to manage a server. For example, we don't need to buy a server, and we don't need to buy network switches, which are required for the on-premise. At the same time, I can advise setting up all the functionalities or whatever functionalities are available for the trial version. We need to check if the Workspace ONE integration includes Azure AD or other identity providers. A lot of applications are using these providers for authentication, such as Ping, Okta, and others. If the Workspace ONE integration doesn't include these providers, the company might have to find a different solution. Security projects should also be considered. Specifically, if the solution can integrate with local security solutions to secure mobile devices.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Microsoft Intune has helped us by improving our security posture, leading to fewer security problems, and helping us understand where we have issues."

"The most valuable feature is probably mobile device management. Small businesses are coming under greater scrutiny and requirements for compliance as time goes on. We don't have to worry about a VPN because we can manage these devices, control company data, and lock users out. If needed, we can remotely wipe devices and deadman-switch them."

"The solution is stable."

"Fortunately, now everything is streamlined into a single, unified platform."

"...Intune itself integrates with that entire Microsoft ecosystem. As an individual product itself, it's okay. It holds up. But when you start saying "I've bought this as part of a wider solution, as a company we are going Microsoft throughout," then it makes more sense to have Microsoft Intune... so you have that single dashboard."

"Our bank's most valuable Intune features are centered around the dedicated device concept."

"A great solution for anyone wanting a modern endpoint device management solution."

"Previously, SCCM was used as an on-premise solution for clients, but now they are moving to Microsoft Intune as a cloud solution with better security and functions."

More Microsoft Intune pros

"The ease of use and access allows us to manage all of our devices collaboratively."

"It's a scalable product."

"It's a great way to keep track of all of our licenses and the software we use daily."

"We are able to manage our full fleet of devices and can simply integrate with all of our systems."

"Automated Device Enrollment workflows are great for zero-touch deployments, vital in the current global context. With Automated Device Enrollment workflows, we can deploy new Apple devices directly to end-users without help from the IT support team."

"Thanks to Smart Groups and patch management, a lot of the work being done is via a hands-off approach."

"It's as easy as procuring the licensing for the apps and then setting it to the volume purchasing back in Jamf."

"Automating the refresh of the devices is huge for both sides of the end-user experience."

More Jamf Pro pros

"The location and remote management services are the most valuable."

"The solution includes support for remote work. It also features identity management. This setup supports our users remotely by providing default monitoring and tunneling into our environment, eliminating the need for additional VPN software to access backend applications and staff resources."

"The most valuable feature of VMware Workspace ONE is its reliability."

"No issues with scalability."

"It is a stable solution. I would rate the stability a ten out of ten."

"If an outside person tries to track or hack information, it is not possible without us being notified."

"AirWatch has one of the best User Interfaces and it's quite easy to figure out where particular items are within the menu system."

"It's a tool that can be managed in various departments."

More Workspace ONE UEM pros

Cons

"I also hope the cost of Remote Help will decrease because it's a much-needed Intune function."

"It needs certificate provisioning for S/MIME purposes."

"The solution needs to improve reporting. Sometimes, it shows double or triple entries of the same thing, which affects the count's accuracy. Also, some applications onboarded in Microsoft Intune do not get updated. When we look for solutions online, there is often no clear answer."

"For autopilot, there should be more granularity on the settings that they offer at this stage."

"The solution could be improved by the opportunity to connect third-party application databases, such as Chocolatey or another setup store, to Intune."

"I want more secure, reliable, and efficient security policies."

"The reporting needs to be a bit more interactive."

"It should be simplified. I've worked with many different mobile device management solutions, and Intune is one of the more complex ones. It could be more simplified, and some of it is related to the wording that is being used, such as a configuration profile versus a policy. They really should have had different names to make it less confusing."

More Microsoft Intune cons

"A dark mode would for sure be appreciated."

"Jamf should give the option to download individual device policy logs, as this capability would really help to diagnose issues."

"It will be very helpful if we could restore users after they have been removed from Jamf because I have some cases of deleting a computer before unlocking it."

"For Windows, we have a reset option. We'd that option available for Mac."

"There is still no feature for properly patching T2 Security Chip-enabled Macs."

"The patch management is not automated in any way, and you have to do a lot of manual work to upload the current version of applications."

"One feature or improvement that would be awesome is some sort of mobile app from Jamf that can be used to alert admins of custom alerts."

"There needs to be a mass policy change tool."

More Jamf Pro cons

"Cost of licensing is quite high."

"We'd like the customization to be better."

"Security aspects such as data loss prevention could be improved."

"There is no Apple zero-day support for updates."

"The solution needs to adapt to the cloud based reality of the current world model. Some customers may have reluctance to this, but it is the next level for all of the big providers. Azure, AWS and Google are all on the forefront of cloud-based solutions."

"The setup was very difficult. It was not as easy as I had expected."

"The database gets corrupted when used in the cluster. Sometimes it works, sometimes it doesn't."

"There are other solutions that might be better for certain use cases. This is not an all-purpose solution."

More Workspace ONE UEM cons

Pricing and Cost Advice

"It is average. Some of the costs are quite high depending on what the customer currently uses, but overall, it is not bad. I would not say that I would not recommend Intune based on the cost. I definitely would, but they can definitely improve on the cost. So overall, its cost is not bad."

"There is a license needed to use the solution and we are on an annual license."

"The pricing for Intune and the competitor products are all within the same range, there is no true advantage when it comes to cost."

"The licensing costs we leave up to the customer and these vary from one to another."

"The pricing for Microsoft Intune is reasonable. Our clients are satisfied."

"It's reasonable. They're not giving it away, but it's reasonable."

"It is reasonable for the features it has."

"Microsoft Intune has a user-based subscription model. You can go for a monthly or a yearly payment."

More Microsoft Intune pricing and cost advice

"The price difference between Jamf Pro and VMware Workspace One is not very much, but when counting the cost of my time, Jamf Pro is clearly much better."

"Depending on how much support you require, it might make sense to add that to the licensing agreement."

"The cost of any licensing is certainly outweighed by the time saved from manually managing Apple devices."

"It would be beneficial if it could be reduced slightly."

"The only thing that is kicking us a bit is the rand to the dollar exchange rate. It is priced in dollars. Every time the rand goes worse, it just costs more. I would rate it a four out of five in terms of pricing because it is very unpredictable because of the rand to the dollar exchange rate."

"I know that as a school we get a discounted price, which is good because without it we would not be able to afford it."

"It seems fair. It could be a little bit less, but you have to pay for a product. You can't get something for free. You get what you pay for, so if you put in a little bit of money, you're going to get a good quality product."

"This is a pricey solution."

More Jamf Pro pricing and cost advice

"The pricing and licensing are affordable. They are not too high."

"The solution can be costly when the customer is dealing with multiple platforms. If a customer is only dealing with iOS, Windows, and Android then Intune is the better choice because there are free licenses."

"I rate the product price a five on a scale of one to ten, where one is cheap and ten is expensive."

"If you have a host of custom requirements (including licensing), make sure to set aside enough time for the initial setup because it can take up to a few weeks depending on how complex your environment is."

"I think that the price is reasonable."

"For big users, it's around $500."

"In terms of pricing, this solution is definitely much more expensive compared to other solutions, like MobileIron or MaaS360 or any other product in the market. This solution is more expensive by 30 or 40 percent."

"It's a highly affordable solution"

More Workspace ONE UEM pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Enterprise Mobility Management (EMM) solutions are best for your needs.

See recommendations

845,406 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Educational Organization

23%

Computer Software Company

11%

Financial Services Firm

Manufacturing Company

Educational Organization

42%

Computer Software Company

Financial Services Firm

University

Computer Software Company

16%

Financial Services Firm

10%

Government

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?

Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...

See all answers

What are the pros and cons of Microsoft Intune?

Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...

See all answers

How does Google Cloud Identity compare with Microsoft Intune?

Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...

See all answers

What do you like most about Jamf Pro?

The most valuable features of Jamf Pro for me are the device locator, which helps find missing iPads, and the ability...

See all answers

What is your experience regarding pricing and costs for Jamf Pro?

The pricing structure is one of the cons. However, the licensing model is simple and easy to manage from an MSP persp...

See all answers

What needs improvement with Jamf Pro?

The biggest area for improvement is the price and the structure of Jamf's onboarding process, especially the mandator...

See all answers

How does VMware Workspace One compare with VMware Horizon 7?

VMware Workspace One has a powerful set of helpful features. The solution offers very good documentation, the initial...

See all answers

What do you like most about VMware Workspace ONE?

The platform provides a stable environment for operations and quickly creates new environments. Additionally, it offe...

See all answers

What is your experience regarding pricing and costs for VMware Workspace ONE?

I would rate the pricing a three out of ten. It's a highly affordable solution. If a customer knows the value of the ...

See all answers

Comparisons

Microsoft Entra ID vs Microsoft Intune

Compared 8% of the time

Microsoft Defender for Endpoint vs Microsoft Intune

Compared 5% of the time

ManageEngine Endpoint Central vs Microsoft Intune

Compared 5% of the time

Samsung Knox vs Microsoft Intune

Compared 4% of the time

AWS Systems Manager vs Microsoft Intune

Compared 4% of the time

More Microsoft Intune Competitors

SOTI MobiControl vs Jamf Pro

Compared 4% of the time

Jamf School vs Jamf Pro

Compared 3% of the time

ManageEngine Endpoint Central vs Jamf Pro

Compared 3% of the time

Microsoft Configuration Manager vs Jamf Pro

Compared 3% of the time

IBM MaaS360 vs Jamf Pro

Compared 2% of the time

More Jamf Pro Competitors

Horizon 8 vs Workspace ONE UEM

Compared 8% of the time

SOTI MobiControl vs Workspace ONE UEM

Compared 7% of the time

ManageEngine Endpoint Central vs Workspace ONE UEM

Compared 5% of the time

IBM MaaS360 vs Workspace ONE UEM

Compared 3% of the time

VMware Workstation vs Workspace ONE UEM

Compared 3% of the time

More Workspace ONE UEM Competitors

Product Reports

Buyer's Guide

Microsoft Intune

March 2025

Download Microsoft Intune product report

Buyer's Guide

Jamf Pro

March 2025

Download Jamf Pro product report

Buyer's Guide

Workspace ONE UEM

March 2025

Download Workspace ONE UEM product report

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager

JAMF Software Casper Suite

VMware Workspace ONE, VMware AirWatch, Workspace ONE Assist, VMware Identity Manager, Workspace ONE Access, VMware Horizon Air

Overview

Microsoft Intune provides centralized management of mobile devices and applications, ensuring security, compliance, and productivity through integration with Microsoft services like Microsoft 365 and Azure Active Directory.

Organizations use Intune for managing mobile devices and applications, enhancing security and compliance across platforms. With features like single sign-on, conditional access, and zero-touch deployment via Autopilot, it facilitates efficient operations. Intune's scalability, easy enrollment, and capabilities such as remote wipe support diverse device management, offering robust data protection and efficient operation. Despite its features, improvement areas include reporting, compatibility with non-Microsoft devices, and better support for macOS and Linux devices.

What are the key features of Microsoft Intune?

Seamless Integration: Works with Microsoft 365, Azure Active Directory, and System Center for streamlined management.
Conditional Access: Enhances security with policies that restrict access based on conditions.
Autopilot: Provides zero-touch deployment for setting up new devices efficiently.
Mobile Device Management: Enables control over both personal and corporate devices.
Application Deployment: Facilitates app delivery across a range of devices.

What benefits should users look for in reviews?

Centralized Management: Reduces complexity by managing devices and applications in one place.
Security Enhancement: Protects data with features like remote wipe and compliance monitoring.
Improved Productivity: Enhances efficiency with seamless integration and automation features.
Device Scalability: Supports diverse device management for growing business needs.

In industries such as finance, healthcare, and education, Microsoft Intune is implemented to ensure secure and compliant device management. Companies leverage its capabilities to deploy security policies and manage both corporate-owned and BYOD environments, facilitating a unified approach to data protection and compliance.

Microsoft

Jamf Pro is a mobile device management software designed to help organizations and businesses automate Apple device handling-related workflows and processes. It features zero-touch deployment that enables users to automatically enroll new Apple devices, and also configure and deploy these devices swiftly and efficiently. It comes with inventory management capabilities, Apple mobile device management features, and an enterprise app store. Jamf Pro also allows users to deploy and access their mobile apps licenses in bulk. When it comes to using the app store, end users don’t need to ask for assistance from helpdesk agents in order to download, install, and update applications.

Jamf Pro Features

Jamf Pro has many valuable key features. Some of the most useful ones include:

Zero-touch deployment
Management of Apple devices
Security for app devices
App Store for self-service enterprise
Smart targeting
Reports of inventory
Smart Groups
Preconfiguration of apps
App distribution
Mac imaging
Upgrades to app and OS
Management of IT inventory
Device enrollment (user initiated)
Purchasing & license management

Jamf Pro Benefits
There are many benefits to implementing Jamf Pro. Some of the biggest advantages the solution offers include:

Deployment: Fully-customizable onboarding experience. Provision the perfect Mac, iPhone, iPad, or Apple TV, all deployed seamlessly with the workflow of your choice.

Device management: Use configuration profiles, scripts, and policies to make your Apple devices function exactly as needed. Move beyond simple troubleshooting by automating management with patented Smart Groups technology. This is a powerful way to trigger real-time alerts and actions from inventory data.

Application management: Streamline app management with bulk purchasing and deployment. The solution integrates with Apple Business Manager and Apple School Manager, allowing you to assign apps to users or devices without Apple ID. Deploy apps from the App Store, B2B App Store, or your own in-house apps.

Apple device security: Protect Apple devices by leveraging native security features. Manage device settings and configurations, restrict malware and patch all of your Apple devices without user interaction.

Self-service access: Give your users access to a one-stop shop for trusted apps, company resources, and shortcuts for troubleshooting tasks like password resets.

Inventory: Automatically gather user, hardware, software, and security device data or customize inventory specifications. The dynamic Smart Groups feature keeps track of everything for you, including software versions and warranty expiration dates.

Reviews from Real Users

Jamf Pro stands out among its competitors for a number of reasons. Some of these include its app deployment, its easy installation, and the fact that it’s lightweight but powerful. PeerSpot users take note of the advantages of these features in their reviews:

An IT Support Specialist at Visby Medical writes, “The first most valuable feature I found was the ability to simply push out applications to devices, Mac or iPads/iPhones. It's as easy as procuring the licensing for the apps and then setting it to the volume purchasing back in Jamf.”

Another reviewer, a Desktop Engineer at Kroger, notes, “The self-service portal to share scripts and other tasks that have extremely minimized the need for calls to our support teams, or even sharing the applications we package and allowing users to pick and choose what apps they need or want, instead of just blanket installing everything from our old environment.”

JAMF

VMware Workspace ONE is an intelligence-driven digital workspace platform that delivers any app on any device. It integrates access control, multi-platform endpoint management, and application management. With the VMware Workspace ONE platform, IT teams can deliver a digital workspace that includes the devices and apps of the company’s choice, but with security and control.

VMware Workspace ONE is available:

As a cloud service
On-premises
Hybrid

VMware Workspace ONE Key Features

Simple app authentication: VMware Workspace ONE allows end-users to have password-less single sign-on, giving them access to virtually any app (mobile apps, web apps, cloud apps, and Windows apps).
Unified Endpoint Management options: VMware Workspace ONE aims to support all devices, offering convenience, access, security, and management that will work for any business.
Conditional access: VMware Workspace ONE provides a powerful policy engine to help you make dynamic decisions regarding end-user access rights and to protect sensitive information.
Automated app management: With VMware Workspace ONE the application delivery process can be automated, which improves security and compliance. Software packages can be automatically installed, updated, and removed, and automated workflows can also be created.

VMware Workspace ONE Benefits

Some of the benefits of using VMware Workspace ONE include:

Less IT intervention necessary: Because VMware Workspace ONE has simple app authentication, end-users can help themselves by selecting the applications they need rather than having IT intervene.
Smoother employee onboarding: Transform employee onboarding by enabling self-service access to the apps your end-users need to complete their job duties.
Compliance: VMware Workspace ONE helps end-users reach compliance by using advanced device restrictions.
Real-time visibility: You can have real-time visibility with application, device, and console events that provide detailed information for system monitoring. You can also view logs in the console or export pre-defined reports.

Workspace ONE Components

Workspace ONE Access
Workspace ONE UEM
VMware Workspace ONE® Intelligence
VMware Unified Access Gateway
Workspace ONE Intelligent Hub

Reviews from Real Users

Below is some feedback from our PeerSpot users who are currently using the solution:

PeerSpot user Patrick B., Cybersecurity Architect at a tech services company, says, "Its UI is extremely easy to use whether you're an advanced user or a novice user. When I first opened it up and had to learn the product, I was easily a novice. By the end of the third month, I was digging into the backend of the system and using it as a highly advanced user to accomplish what I needed to accomplish, and I was able to do it through the UI mostly."

Roshan T., Partner Manager North America at a tech company, mentions how satisfied he is with the product, saying, "You can put all your applications on a mobile device, be it a phone or tablet. It is secure and easy to use. Because it is centrally managed, you don't have to do any configuration on the phone. I just got the phone and connected to the central applications. I just downloaded one thing and everything got rolled out. Email, calendar, and other things were deployed centrally. If you don't have AirWatch, you have to configure your phone manually. For example, you need to deploy and configure your email manually and then synchronize everything. It is much simpler when a mobile device is centrally managed."

Omnissa

Sample Customers

Mitchells and Buzzers, Callaway

Xero, National Geographic, Oxford University, Via, University of Wisconsin-Eau Claire, Fallon, Cabela's

Australian Sports Commission, Stockport NHS Foundation Trust, Lomond School, Merck, United Bank, Medical College of Wisconsin, Latymer Upper School, 2gether NHS Foundation Trust, Dowling Aaron Inc., Trillium Lakelands District School Board, Harrogate Grammar School, Duke University Football, Delta Air Lines, Adventist Health System, Giochi Preziosi, Cramlington Learning Village, Intermountain Healthcare, Safexpress, TAG Aviation

Buyer's Guide

Jamf Pro vs. Workspace ONE UEM

March 2025

Free Report: Jamf Pro vs. Workspace ONE UEM

Find out what your peers are saying about Jamf Pro vs. Workspace ONE UEM and other solutions. Updated: March 2025.

DOWNLOAD NOW

845,406 professionals have used our research since 2012.

See our Jamf Pro vs. Workspace ONE UEM report.

See our list of best Enterprise Mobility Management (EMM) vendors.

We monitor all Enterprise Mobility Management (EMM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.