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Microsoft Intune vs Samsung Knox comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 25, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Ranking in Enterprise Mobility Management (EMM)
1st
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
377
Ranking in other categories
Configuration Management (1st), Remote Access (2nd), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
Samsung Knox
Ranking in Enterprise Mobility Management (EMM)
7th
Average Rating
8.2
Reviews Sentiment
4.7
Number of Reviews
10
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Enterprise Mobility Management (EMM) category, the mindshare of Microsoft Intune is 21.1%, down from 32.0% compared to the previous year. The mindshare of Samsung Knox is 3.8%, down from 5.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Mobility Management (EMM) Mindshare Distribution
ProductMindshare (%)
Microsoft Intune21.1%
Samsung Knox3.8%
Other75.1%
Enterprise Mobility Management (EMM)
 

Featured Reviews

HA
Senior Business Development Executive at Digitaltrack
Centralized device management has automated onboarding and improves remote security compliance
One thing I feel Microsoft Intune could improve is troubleshooting visibility. In many cases, when a policy or application deployment fails, the error messages are a bit generic. So, admins still spend time checking logs manually or testing on devices one by one. Compared to the simplicity of deployment, troubleshooting sometimes feels less mature. I also think reporting and real-time monitoring could be stronger. The dashboard gives useful information, but in large environments, many teams still depend on additional tools or scripts for deeper reporting and analytics. If I had to focus on one area first, I would probably choose troubleshooting and reporting. Deployment through Microsoft Intune is generally straightforward, but when something fails, identifying the exact root cause can still take more time than expected. Error messages are sometimes too generic, and admins often have to dig through logs, sync status, or multiple portals to understand what actually happened. I think user experience and policy management could also improve further. Microsoft Intune has become much better over the years, but sometimes the admin portal still feels fragmented because certain configurations open in different sections or redirect to older interfaces. For new admins, especially, it can take time to understand where everything is located. Another thing is policy conflict handling. In larger organizations, multiple device policies, compliance rules, and configuration profiles can overlap. When conflicts happen, the visibility is not always very clear, so admins spend time figuring out which policy actually won or caused the issue.
TS
Ensures enterprise-level security with seamless updates and integration
The key benefits of Samsung Knox include its secure and user-friendly nature straight out of the box, giving enterprise customers security assurance. A specific feature, Knox E-FOTA One, allows forced firmware updates over the air without end-user intervention, which can be scheduled to occur during off-hours. Additionally, the Knox Secure Folder sandboxes both personal and work data, ensuring corporate data does not mix with personal data. The integration capabilities allow for seamless integration with the customer's MDM product set, providing access to the Knox Suite ecosystem. These features allow compliance with industry regulations, crucial as enterprises move toward a cloud-based, zero-trust security model.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The best feature in Microsoft Intune is zero touch deployment, which allows me to automate many tasks compared to manually installing Windows and applications one by one, making it easier to enroll devices with Autopilot and pre-deploy applications."
"I would recommend Microsoft Intune to others; it is a very good and scalable solution."
"If a client is using a lot of Microsoft, it's a great product to have."
"The security compliance capabilities make it widely adopted across organizations."
"For the price, the features included with Microsoft are appealing."
"Microsoft Intune is cost-effective and easy to use, so I can recommend it."
"The most valuable features of Microsoft Intune include remote updates. The update runs in the background, so there's no need in most cases to go on-site to do it."
"Intune has significantly benefited our organization by providing comprehensive visibility into our device ecosystem."
"One portal for all the features and the remote support capability in Samsung Knox is highly valued. The enterprise editions and the free Knox Suite licenses for one year are also beneficial."
"Overall, I would rate the solution as a 10."
"The most valuable feature of Samsung Knox is the endpoint protection it offers. Users have the ability to perform a factory reset without the need for a hard reset, which is very beneficial."
"Samsung Knox has good support for data protection, especially when using devices for profile installations, firmware updates, or configuration suites, as they are all data protected with a double layer of protection using our own MDM server alongside Samsung Knox services."
"Samsung Knox is essential because you can centrally manage all your devices, including Android devices, iPhones, and Windows devices, in one platform at an affordable price, improving your security with GPOs and different policies, which is crucial in these times when we need to secure all communications, software, and various components against hackers."
"Samsung Knox has very seamless integration capabilities for deployment; we easily upload devices through the KME, Samsung Knox Mobile Enrollment."
"Samsung Knox is doing excellent work with its current offerings."
"Samsung Knox functions as a UEM (User Endpoint Management); for IT professionals, certain features help save time, and we enable IT professionals and technical teams of organizations by training them, handling deployments, and assisting with troubleshooting when needed."
 

Cons

"Reporting could be improved. It needs to be more expensive and robust."
"Customer support can be improved and simpler policy management can be implemented."
"It should be simplified. I've worked with many different mobile device management solutions, and Intune is one of the more complex ones. It could be more simplified, and some of it is related to the wording that is being used, such as a configuration profile versus a policy. They really should have had different names to make it less confusing."
"Intune is a good product for UEM, which is helpful for Windows 10 management. However, for MAM, there is lots of improvement needed."
"Intune could be enhanced by automating application upgrades, similar to how it automates operating system upgrades."
"Its configuration is fairly complicated. You have to do quite a bit of discovery to be able to deploy it for a customer. You have to ask them a lot of questions. So, its initial deployment is the biggest challenge. They should make it easier to deploy with the use of Wizards or something else. During the deployment stage, there could be profiles for the customers who are particularly wanting to use certain feature sets of Intune."
"It would be awesome if Microsoft opened their API so we could filter more properties. If we have to do anything outside of Intune that requires a third-party solution to talk back to it, we're very limited in what we can do. Trust your people. We promise not to break your stuff. Open it up just a tiny bit wider."
"One drawback of Intune is that we cannot find devices based on a user's region or location."
"Samsung Knox needs to expand customer features across all devices, not just Samsung devices."
"We faced multiple issues when pushing configuration profiles and policies through Samsung Knox. The students were cracking the entire system."
"Features like private DNS would be very useful if pushed through Knox Manage."
"Improvements could be made for features such as data services, which do not work properly with devices not manufactured by Samsung, although they do function well with Samsung devices."
"The main drawback is that they need to expand this product beyond Samsung devices to include every device."
"The primary disadvantage is that it's not totally integrated with the Microsoft environment."
"We face challenges with the application launcher when testing firmware versions, especially for kiosk mode."
"Profile customization needs improvement. Samsung Knox currently has some intelligence features, but there are limitations in this console."
 

Pricing and Cost Advice

"The price is reasonable, but they should lower it a bit to make it more competitive. It's cheaper than AirWatch and other products, but I still feel like Microsoft can make a base version or with Exchange online or a la carte only Intune version which will be useful. A customer who doesn't want to go full-fledged E3 or E5 can take out or consume an Intune solution only for their purpose, and we want to target that customer."
"The cost of the license and the features are justified for myself as a technical person."
"I am not that aware of the pricing, but as compared to other MDM solutions, Microsoft is providing a lot of things at the organizational level. So, it is quite reasonable as compared to other MDM solutions."
"Microsoft licenses are costly."
"This cost is approximately $30 USD per user per month."
"The product is expensive."
"Microsoft's licensing is more flexible and adaptive than its competitors."
"It is average. Some of the costs are quite high depending on what the customer currently uses, but overall, it is not bad. I would not say that I would not recommend Intune based on the cost. I definitely would, but they can definitely improve on the cost. So overall, its cost is not bad."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
10%
Manufacturing Company
9%
Computer Software Company
8%
Outsourcing Company
7%
Comms Service Provider
11%
Manufacturing Company
10%
Government
8%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business192
Midsize Enterprise62
Large Enterprise186
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise1
Large Enterprise3
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes it easy to control security and manage the usage of mobile apps when you have a ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of the things I like about it: Pros: Protected productivity: Intune gives you th...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also access to both Microsoft’s user community as well as around-the-clock customer s...
What is your experience regarding pricing and costs for Samsung Knox?
Regarding pricing, setup cost is crucial in our region. Companies buy Samsung Knox for both security and efficiency purposes, although some compare its pricing to other MDMs such as ManageEngine, S...
What needs improvement with Samsung Knox?
I would appreciate improved management capabilities for iPhones. Currently, there are some possibilities, but they are not as comprehensive as with Android. Samsung Knox needs to enhance its iPhone...
What is your primary use case for Samsung Knox?
I use this solution for my clients, for different businesses such as transport, editorials, hospitals, and ambulances. Samsung Knox helps to manage work profiles in my case because all the devices ...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
No data available
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Information Not Available
Find out what your peers are saying about Microsoft Intune vs. Samsung Knox and other solutions. Updated: June 2026.
908,834 professionals have used our research since 2012.