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Samsung Knox vs Workspace ONE UEM comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Enterprise Mobility Management (EMM)
1st
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
377
Ranking in other categories
Configuration Management (1st), Remote Access (2nd), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
Samsung Knox
Ranking in Enterprise Mobility Management (EMM)
7th
Average Rating
8.2
Reviews Sentiment
4.7
Number of Reviews
10
Ranking in other categories
No ranking in other categories
Workspace ONE UEM
Ranking in Enterprise Mobility Management (EMM)
5th
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
102
Ranking in other categories
Remote Access (10th), Virtual Desktop Infrastructure (VDI) (8th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (15th), Unified Endpoint Management (UEM) (4th)
 

Mindshare comparison

As of September 2026, in the Enterprise Mobility Management (EMM) category, the mindshare of Microsoft Intune is 20.1%, down from 31.1% compared to the previous year. The mindshare of Samsung Knox is 3.6%, down from 5.3% compared to the previous year. The mindshare of Workspace ONE UEM is 9.3%, down from 11.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Mobility Management (EMM) Mindshare Distribution
ProductMindshare (%)
Microsoft Intune20.1%
Workspace ONE UEM9.3%
Samsung Knox3.6%
Other67.0%
Enterprise Mobility Management (EMM)
 

Featured Reviews

HA
Senior Business Development Executive at Digitaltrack
Centralized device management has automated onboarding and improves remote security compliance
One thing I feel Microsoft Intune could improve is troubleshooting visibility. In many cases, when a policy or application deployment fails, the error messages are a bit generic. So, admins still spend time checking logs manually or testing on devices one by one. Compared to the simplicity of deployment, troubleshooting sometimes feels less mature. I also think reporting and real-time monitoring could be stronger. The dashboard gives useful information, but in large environments, many teams still depend on additional tools or scripts for deeper reporting and analytics. If I had to focus on one area first, I would probably choose troubleshooting and reporting. Deployment through Microsoft Intune is generally straightforward, but when something fails, identifying the exact root cause can still take more time than expected. Error messages are sometimes too generic, and admins often have to dig through logs, sync status, or multiple portals to understand what actually happened. I think user experience and policy management could also improve further. Microsoft Intune has become much better over the years, but sometimes the admin portal still feels fragmented because certain configurations open in different sections or redirect to older interfaces. For new admins, especially, it can take time to understand where everything is located. Another thing is policy conflict handling. In larger organizations, multiple device policies, compliance rules, and configuration profiles can overlap. When conflicts happen, the visibility is not always very clear, so admins spend time figuring out which policy actually won or caused the issue.
TS
Ensures enterprise-level security with seamless updates and integration
The key benefits of Samsung Knox include its secure and user-friendly nature straight out of the box, giving enterprise customers security assurance. A specific feature, Knox E-FOTA One, allows forced firmware updates over the air without end-user intervention, which can be scheduled to occur during off-hours. Additionally, the Knox Secure Folder sandboxes both personal and work data, ensuring corporate data does not mix with personal data. The integration capabilities allow for seamless integration with the customer's MDM product set, providing access to the Knox Suite ecosystem. These features allow compliance with industry regulations, crucial as enterprises move toward a cloud-based, zero-trust security model.
Vishal Bhatia - PeerSpot reviewer
Trainer/Consultant at Koenig Solutions Pvt. Ltd.
Effective product tracking and monitoring enhances daily operations despite needing documentation improvement
The documentation part of Workspace ONE UEM can be confusing. The documentation is not comprehensive compared to other VMware solutions or Microsoft documentation. Most people struggle to connect the dots when looking at the documentation. Even the training material and PowerPoint slide decks that trainers use are sometimes too confusing or overwhelming, with too much content but not enough clarity. The support side has recently become weaker compared to what it used to be with VMware. This is another area that needs improvement. Since working with Workspace ONE UEM from when it was AirWatch, it has improved significantly over the last five years. However, there are still some gray areas and scope for improvement, especially in documentation and workflow between different aspects of the solution.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The Autopilot feature is fantastic. It is a Microsoft product, so it deals best with Microsoft operating systems, but it can integrate with iOS, Mac OS, Linux, and Android."
"I would say the biggest benefit is the single-pane view. There's no jumping around multiple UI's to do your overall management."
"The honest truth is that Microsoft Intune is the future."
"Intune's security features for Apple iOS and Mac OS are helpful. We can check enrollment, manage public and private settings, and manage the organization's data using security key features."
"It is a cloud-based service. It is easy to use and offers privacy."
"I can see that the patch management process is much improved with the bundled patch management option available in Microsoft Intune compared to the KPI deployment required by the other deployment solutions."
"The solution has reduced the risk of security breaches by 30%."
"Microsoft Intune has been a valuable solution for improving endpoint management, security compliance, and remote administration in my environment; it has highly simplified device management operations and improved overall visibility and control over managed devices."
"Samsung Knox has very seamless integration capabilities for deployment; we easily upload devices through the KME, Samsung Knox Mobile Enrollment."
"Samsung Knox is essential because you can centrally manage all your devices, including Android devices, iPhones, and Windows devices, in one platform at an affordable price, improving your security with GPOs and different policies, which is crucial in these times when we need to secure all communications, software, and various components against hackers."
"Samsung Knox has good support for data protection, especially when using devices for profile installations, firmware updates, or configuration suites, as they are all data protected with a double layer of protection using our own MDM server alongside Samsung Knox services."
"Samsung Knox functions as a UEM (User Endpoint Management); for IT professionals, certain features help save time, and we enable IT professionals and technical teams of organizations by training them, handling deployments, and assisting with troubleshooting when needed."
"One portal for all the features and the remote support capability in Samsung Knox is highly valued. The enterprise editions and the free Knox Suite licenses for one year are also beneficial."
"Based on my experience and understanding, Samsung Knox is quite good, user-friendly, and top-notch."
"The most valuable feature of Samsung Knox is the endpoint protection it offers. Users have the ability to perform a factory reset without the need for a hard reset, which is very beneficial."
"Samsung Knox is doing excellent work with its current offerings."
"It has good stability."
"A very easy to use solution."
"Its value is when you use it with a Workspace ONE UEM solution as it is part of the ecosystem for VMware Workspace ONE."
"I would recommend this solution because it's simple for end-users."
"The most valuable feature of VMware Workspace ONE is that it can support most end users' enterprise applications."
"The solution can scale."
"The most valuable features are the ones that control the leaking."
"The most valuable feature depends on the use case of the clients. However, one feature I like is the Kiosk Mode. In the Kiosk Mode in most cases, the clients only can make available one application developed by the solution and permit the employee or the final client to use only this one application for interaction. This provides a security control layer limiting only one application functionally."
 

Cons

"Intune's server management could be better. If it could incorporate more features from System Center into Intune's Configuration Manager, it would be beneficial."
"If we can not seem to get even half a dozen users working with the product in a way we consider stable, the scalability is in question."
"In Microsoft Intune, error messages are an area that has room for improvement. Regarding error messages, I would like to see more detailed logs added."
"Policy and app deployment should be faster, as it currently takes between minutes to hours to apply, with an average of one hour."
"The way the apps are getting deployed, the checkboxes for deleting previous versions are actually creating more conflicts than fixing problems."
"When we raise a question or issue, it takes a longer time to resolve."
"There could be some kind of feature that supports a workgroup environment or a separate environment without the Entra ID."
"For migrations, sometimes we experience some issues with OS deployment and the user experience side."
"Features like private DNS would be very useful if pushed through Knox Manage."
"The main drawback is that they need to expand this product beyond Samsung devices to include every device."
"Improvements could be made for features such as data services, which do not work properly with devices not manufactured by Samsung, although they do function well with Samsung devices."
"Profile customization needs improvement. Samsung Knox currently has some intelligence features, but there are limitations in this console."
"We faced multiple issues when pushing configuration profiles and policies through Samsung Knox. The students were cracking the entire system."
"We face challenges with the application launcher when testing firmware versions, especially for kiosk mode."
"The primary disadvantage is that it's not totally integrated with the Microsoft environment."
"Samsung Knox needs to expand customer features across all devices, not just Samsung devices."
"We have a lot of problems when it comes to integrating with Active Directory."
"VMware Workspace ONE sometimes has bugs that prevent it from working as intended or expected. Generally, these bugs can lead to unexpected results and hinder effectiveness."
"Its performance is quite good on Apple phones or even mid-range phones. If you install an AirWatch on a phone that is not too powerful, you will have performance issues. That's only because the phone is not too powerful, and there is not enough memory, etc. They could do a lighter version for a less powerful phone. It would also be useful for very small companies that don't want to spend money on expensive phones. Having said that, I don't think that is their target market. If their target market is enterprise, all enterprises perhaps have an agreement with Google or Apple, and they would get a phone that has already been tested, and they know that AirWatch will work on that phone."
"Many bugs with every version release of both the console and AirWatch Apps/products, often bringing back old documented issues in new releases."
"The initial setup should be simplified."
"It's not accurate enough when it comes to sending items to end-users."
"When it comes to deployment and maintaining security, there should be an integrated console where you have a singular view of all of the products from the same OEM."
"We have experienced some connectivity issues in that the application in VMware is very slow compared to SecureX."
 

Pricing and Cost Advice

"The price of Intune is often included as part of a bundle with other Microsoft licenses, which makes it somewhat cheaper."
"Microsoft Intune is more expensive than other solutions, but it offers a wider range of features and control."
"Its price is quite okay. I wish they provide certain additional features with the same license."
"No one can compete with Microsoft when it comes to price, and the features it is offering."
"Intune's pricing is reasonable considering its benefits and the high costs it helps avoid."
"Microsoft Intune is included in the E5 license at no additional cost."
"Microsoft Intune has a user-based subscription model. You can go for a monthly or a yearly payment."
"It's reasonable. They're not giving it away, but it's reasonable."
Information not available
"I rate the product price a five on a scale of one to ten, where one is cheap and ten is expensive."
"In some cases, a customer may feel the solution is expensive."
"It's definitely a bit on the expensive side. It is more for smaller organizations and not large, massive enterprises. I am not sure about any additional costs. As far as we could tell, the billing was what the billing was."
"The solution is about $45 per device for a 12 month subscription. The price is standard across the world."
"It's an expensive tool."
"For big users, it's around $500."
"Currently, the product is priced at around 50 USD."
"Our customers are concerned about the costs. The solution is higher than they want it to be."
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Top Industries

By visitors reading reviews
Manufacturing Company
9%
Financial Services Firm
9%
Outsourcing Company
9%
Computer Software Company
7%
Comms Service Provider
12%
Manufacturing Company
10%
Financial Services Firm
8%
Government
7%
Financial Services Firm
11%
Outsourcing Company
10%
Manufacturing Company
9%
Construction Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business192
Midsize Enterprise62
Large Enterprise187
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise1
Large Enterprise3
By reviewers
Company SizeCount
Small Business40
Midsize Enterprise22
Large Enterprise60
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What is your experience regarding pricing and costs for Samsung Knox?
Regarding pricing, setup cost is crucial in our region. Companies buy Samsung Knox for both security and efficiency p...
What needs improvement with Samsung Knox?
I would appreciate improved management capabilities for iPhones. Currently, there are some possibilities, but they ar...
What is your primary use case for Samsung Knox?
I use this solution for my clients, for different businesses such as transport, editorials, hospitals, and ambulances...
How does VMware Workspace One compare with VMware Horizon 7?
VMware Workspace One has a powerful set of helpful features. The solution offers very good documentation, the initial...
What is your experience regarding pricing and costs for VMware Horizon Air?
I don't deal with the pricing side, so I don't have any insight about it. That's what the organization would have alr...
What needs improvement with VMware Horizon Air?
The documentation part of Workspace ONE UEM can be confusing. The documentation is not comprehensive compared to othe...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
No data available
VMware Workspace ONE, VMware AirWatch, Workspace ONE Assist, VMware Identity Manager, Workspace ONE Access, VMware Horizon Air
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Information Not Available
Australian Sports Commission, Stockport NHS Foundation Trust, Lomond School, Merck, United Bank, Medical College of Wisconsin, Latymer Upper School, 2gether NHS Foundation Trust, Dowling Aaron Inc., Trillium Lakelands District School Board, Harrogate Grammar School, Duke University Football, Delta Air Lines, Adventist Health System, Giochi Preziosi, Cramlington Learning Village, Intermountain Healthcare, Safexpress, TAG Aviation
Find out what your peers are saying about Samsung Knox vs. Workspace ONE UEM and other solutions. Updated: September 2026.
913,806 professionals have used our research since 2012.